Title:
Dell PowerEdge RAID Controller 4/DC, 4/SC, 3/QC, 3/DC, 3/DCL, 3/SC,
PERC 4/Di, and CERC ATA100/4CH, Device Driver for Windows 2000.
Version: 5.46
TABLE OF CONTENTS
1.0 Introduction
2.0 Compatibility / Minimum Requirements
3.0 Install Instructions
3.0.1 Installing on a New Windows 2000 Server
3.0.2 Adding the PERC/CERC Driver to an Existing Windows 2000 Server
3.0.3 Updating the PERC/CERC Driver on an Existing Windows 2000 Server
4.0 Fixes or Enhancements in this Release
5.0 Revision History
1.0 Introduction
This is the driver for following PowerEdge Expandable RAID Controllers:
PERC 4/SC,
PERC 4/DC,
PERC 3/QC,
PERC 3/DC,
PERC 3/DCL,
PERC 3/SC,
PERC 4/Di,
CERC ATA100/4CH.
2.0 Compatibility / Minimum Requirements
This Device Driver is compatible with the following firmware versions:
PERC 4/DC (PERC 4 Dual Channel) 3.28,
PERC 4/SC (PERC 4 Single Channel) 3.28,
PERC 3/QC (PERC 3 Quad Channel) 1.92,
PERC 3/DC (PERC 3 Dual Channel) 1.92,
PERC 3/DCL (PERC 3 Dual Channel Lite) 1.92,
PERC 3/SC (PERC 3 Single Channel) 1.92,
PERC 4/Di (PERC 4/Di - PE 2600) 2.37,
PERC 4/Di (PERC 4/Di - PE 1750) 4.10,
CERC ATA100/4CH (RAID IDE) 6.62.
3.0 Install Instructions
This package is a self-extracting package of the Windows 2000 device driver
installation diskette for PERC 3/QC, 3/DC, 3/DCL, 3/SC, CERC ATA100/4CH, PERC
4/DC, PERC 4/SC and PERC 4/Di.
XXXX.EXE Self-extracting package to create Windows 2000 device driver
installation diskette
To build the installation diskette, execute the package, directing it's output
to an empty formatted diskette.
3.0.1 Installing on a New Windows 2000 Server
1) Boot the system using the Windows 2000 CD. As the message
"Press F6 if you need to install a third party SCSI or RAID driver."
appears, press F6 immediately.
2) Within a few minutes, a screen appears that asks for additional adapters
in the system. Choose 'S'.
3) You are prompted for the driver diskette. Insert the PERC/CERC Windows
2000 driver diskette in the floppy drive and press Enter.
4) A list of drivers for PERC/CERC controllers appears. Select the right
driver for your installed controller and press Enter to load the driver.
5) Press Enter again to continue installation process as usual.
3.0.2 Adding the PERC/CERC Driver to an Existing Windows 2000 Server
1) Boot the system to Windows 2000. The Found New Hardware Wizard displays.
2) If you are installing the PERC 3/SC or CERC ATA100/4CH, click on Next and
skip to step 5. Otherwise, click Cancel on all the new devices.
3) Restart the system from the shutdown menu.
4) The Found New Hardware Wizard displays again when the system boots to
Windows 2000. Click on Next.
5) Select Search for a suitable driver and click Next to continue.
6) Select Floppy disk drive, insert the PERC/CERC Windows 2000 driver
diskette created above and click Next to continue.
7) Continue to click on Next and finish the installation.
8) The Found New Hardware Wizard screen appears one time for each PERC 3/SC
controller, three times for each PERC 4/Di, PERC 3/DC or PERC 3/DCL
controller and four times for each PERC 3/QC or CERC ATA100/4CH controller.
Repeat steps 5 - 7 for each time the wizard displays to complete installation
of the card.
9) To confirm driver installation, right click on My Computer and select
Manage. Click on Device Manager, then click on SCSI and RAID controllers to
see the newly added PERC 3 controller(s) in the list.
10) Restart the computer for the changes to take effect.
3.0.3 Updating the PERC/CERC Driver on an Existing Windows 2000 Server
If your server is already running Windows 2000, use the following steps to
update the PERC Windows 2000 driver.
Note: If your driver supports multiple RAID controllers, make sure to upgrade
all the RAID controllers in your system that your driver supports.
1) Insert the PERC/CERC Windows 2000 driver diskette.
2) Position the mouse pointer to the my computer icon on your desktop and right
click and select Manage.
3) Position the mouse pointer on Device Manager and click the left mouse button.
4) Position the mouse pointer on SCSI and RAID controllers and double click.
5) Select the PERC controller and double click.
6) Select the Driver tab
7) Select Update Driver
The Upgrade Device Driver Wizard displays.
8) Click on the Next Button
9) Select Search for a suitable driver and click Next to continue.
10) Select Floppy disk drive.
11) The Driver Files Search Results wizard appears. Check the box next to,
"Install one of the other drivers" and then click the Next button.
12) In the Driver Files Found wizard select the appropriate device from the
a:\ drive
13) Select the next button
14) When you see the Completing the Upgrade Device Driver Wizard window click
on Finish.
15) Restart the computer for the changes to take effect.
4.0 Fixes or Enhancements in this Release
1. A timer rountine has been added to the driver's reset path which will be periodocally be invoked and will calculate the actual system time elapsed from the start of the issuing of reset. If more than 3 minutes elapse, the adapter will be marked as failed.
In a cluster environment during heavy I/O, this would prevent the driver from stalling the CPU and allow the cluster to failover instead of freezing.
2. The driver will now expose a failed logical drive to the OS and will complete the failed I/O request with the proper status information to prevent a logical drive mismatch between the OS and the RAID management utilities.
3. Support added for PERC 4e/Si,PERC 4e/Di,PERC 4e/DC, PERC 4e/SC.
5.0 Revision History
Changes from 5.39 to 5.42
1. File Version has been modified to reflect the Product version from this
release onwards.
2. Minor change to the setup files.
3. Driver no longer filters out all other commands except SCSI READ and SCSI
WRITE
4. The driver will accept only one Reservation call at a time and would allow it
to complete before issuing any more commands to the Firmware.
5. The driver will be using an individual commandID for each WriteConfig issued
to the Firmware
Changes from 5.35.2 to 5.39
1. Utilities are issuing driver calls for getting the logical drive statistics.
We have seen some utilities are requesting 40LD statistics but send buffer less
than the required statistics size. This is causing the system to crash. This bug
has been fixed in the driver by returning all the calls with lesser buffer size
without copying any data successfully.
2. Change in the setup files, so that Scsiport driver should give correct Device
Number and Function Number to the Miniport driver.
3. A timeout is implemented in the driver so that driver shouldn't wait
infinitely for the Firmware to acknowledge the interrupt.
4. During Reset, Driver was not clearing all the Pending Commands whenever the
Firmware is not able to complete it.
5. System was hanging after it wakes up from Hibernation/Standby on PERC 3/QC
and PERC 3/DC controllers. Driver needs to reprogram these SCSI chips before
waiting for the firmware to initialize.
6. During the Cluster HCT phase 5 test the driver and firmware used to wait for
each other for a command completion. This led to dead lock condition and the HCT
test fails with an IO timeout error. In order to avoid this dead lock condition
the driver will poll the firmware for completion of a command before the OS
times out the command.
7. When running heavy I/O's the miniport driver would often get a mailbox busy
condition that would lead to an I/O hang. The fix is made in the driver to
improve delay optimization for the mailbox busy condition.
8. The logical drive status checking was failing for Dummy Device inquiry. This
logic was removed since there is no need to check status of this device.
9. The capability pointer was changed in firmware for Fast READ/WRITE calls for
hard drives connected to the SCSI Channels.
10. Initial release of PERC 4/Di support on PE2755MC
11. Initial release of PERC 4/SC.
Changes from 5.32 to 5.35.2
1. System was not waking up after a hibernation/standby operation. This bug was
caused by the driver. Driver was trying to access PCI_CONFIG space from the
ScsiRestartAdapter in the driver. This bug has been fixed by accessing the
PCI_CONFIG space from the ScsiSetRunningConfig entry point.
2. New command has been introduced to enhance the performance for SCSI I/O on
non-raid SCSI channel.
3. In case of cluster reset, Driver was waiting infinitely for all the commands
to complete, resulting in the system crash/hang. This problem has been fixed by
waiting for certain period of time for the outstanding commands to complete. If
the commands are not completed in certain period of time, Driver completes all
the outstanding with error and returns.
4. In case of Standby, driver was not waiting for the Firmware to get
initialized, resulting in the driver sending commands to the firmware even when
the Firmware is not initialized. The fix has been put in the driver. Driver is
polling for the Firmware to get initialized before sending any commands to the
Firmware.
5. A single Tape drive was seen at TargetID 0 and TargetID 16 on the physical
channel. One can attach up to a maximum of 15 devices on a single physical
channel. All the requests coming for a physical channel with TargetID greater
than 15 should be returned as Illegal request.
Version 5.32.0.0
1. Initial release of PERC 4/Di on PE2600.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.