Firmware Upgrades
The Upgrade Utility makes the process effortless. You can perform the upgrade
from a PC on the LAN, and the Upgrade Utility will ensure the correct upgrade
file is used.
¡P Upgrade Utility runs under Windows 95/98/NT/2000.
¡P You can download the Upgrade Utility from our Web Site:
ftp://ftp.planet.com.tw/Internet_Gateway/utility/
¡P There are different firmware codes for different products. You must use
the correct firmware code for your product. Firmware code is available
as follows:
¡P For Internet Access Server products:
ftp://ftp.planet.com.tw/Internet_Gateway/
¡P For Print Server products:
ftp://ftp.planet.com.tw/Print_Server/Firmware/
Note: If you have no meet any problem on using our products, we do not
recommend upgrading the firmware.
Procedure:
1. Download and unzip the upgrade utility file to a temporary directory.
Run Setup.exe to start the installation process.
2. Download and unzip firmware file to the following directory.
C:\Program Files\Ugutil\program
3. Start the UPGRADE program by selecting Start -> Programs -> Ugutil ->
Upgrade Utility.
4. Click first button (Select Browse -> Browse Targets...)
5. A list of compatible devices on your LAN will be displayed. Each device is
listed by its Default Name. The Default Name is shown on a sticker on the
base of each device.
6. Select the device you wish to upgrade, and click the File button to specify
the firmware location. The firmware will be transferred to the selected
device. If the Upgrade button is grayed out, the correct upgrade file is not
available. Download the correct file and install as described above.
Note:
-During the Upgrade process, the device cannot process any data. Any existing
connections to the device will be terminated, and the device will be
unavailable to LAN users.
-After the Upgrade is completed, the device will reboot and become available
for normal operation.
-Do NOT power off the device during the Upgrade process. The results of a
power loss are unpredictable.
Question: The Upgrade failed, Why?
Ans:
1. Check that no type of Router exists between your PC and the destination
device. The Upgrade program is unable traverse a Router.
2. If no firmware file matches the selected device, the Upgrade" button" will
be grayed out, and the "Upgrade" will display "None"
In this case, download the correct file, as explained previously. If you
still have problems, please find the board code of the device and send an
E-mail to the following address support@planet.com.tw
The board code can be found by the following procedure:
1. Download the NT95UPG.exe then install it into the 95/98/NT
computer.
2. Run ugutil then click "Browser Target..". Then will show
a list of Device Name of our products.
3. Select the Device Name of the product you want to upgrade
then click "OK".
4. "Device Information" page will show up. You will find the
value of "board code".
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.