READMEV.TXT Driver File Contents (7502725v.exe)

This document describes the driver upgrade for the Gateway Telepath for Windows modem.  You may want to print this document out, if possible, as it will make the upgrade process a little easier.  Before beginning with the upgrade you should verify that you have one of the following modems in your system.  Using this upgrade with a modem other than the four listed below will cause unfavorable results.  

6000579
6000639
6000728
6000767

If you don't know if the modem you have matches one of the units listed above, you can look in the Device Manger in Windows 95/98.  The description there can tell you if the modem you have is one of the above modems.   Right-click on "My Computer" and select "Properties" and the "System Properties" window will appear.  Click on the "Device Manger" tab and look for a device that has the word "Modem" next to it.  Click on the plus (+) sign in front of the device.  You should see the actual modem device with its description.  It should be "TelePath for Windows with x2".  If it is not, then you do not have the correct upgrade for this modem.

UPGRADE INSTALLATION STEPS

1.  Double click 7502725.exe.  

2.  You will see a screen that says "Telepath V.90/56K Modem Upgrade".  Click on the button labeled "Setup".

3.  The upgrader will extract the necessary files to a special folder on your hard drive.  You will then be presented with a small dialogue box telling you to close all applications before continuing with the upgrade.  You can examine the bar at the bottom of your screen for other programs running.  "Modem Upgrader" and "Telepath V.90/56K Modem Upgrade" should be the only applications running.  Do NOT close these applications, as the upgrade may fail.  On all others you should right-click on each and select "Close".

4.  Once you are sure that there are no other programs running other than the upgrader programs, you can click on the "Yes" button indicating that you wish to upgrade your modem now.  Please take note of the next dialogue box, which is an "Upgrader Reminder" screen telling you that the new installation files are saved in the C:\Telepath directory (folder).

5.  Click on "OK" to continue, and another reminder will appear advising you that you must Reboot (restart) your system in order to complete the upgrade.  Click on "OK" indicating that you wish to reboot (restart) your system now.

6.  The system will restart, and once Windows is up and running, you will see a small dialogue box appear indicating that there is new hardware detected.  This means that your new modem drivers are being installed.  You will see one dialogue box indicating that it found a "TelePath 56K for Windows" modem and another that is a "Serial Wave Device" for the modem.  You may also see small dialogue box indicating that it is building a "Driver Information Database".  This is expected and a normal part of installing new drivers in Windows.

7.  Your new V.90 modem drivers are installed and your modem is ready to use.


You can verify that the V.90 driver is installed by doing any of the following.

1.  Open the Control Panel by clicking on "Start", then "Settings", then "Control Panel", the Control Panel will appear.  Double-click the "Modem" icon, or right click on it and select "Open".  The "Modem Properties" window will open and the "TelePath 56K for Windows" will be highlighted.  If not, click on it once.  Click the Diagnostics tab and then click the port on the left that the "TelePath 56K for Windows" is next to.  Click on "More Info" and a dialog box appears informing you that Windows is communicating with the modem and that it may take a few minutes.  After Windows retrieves the information from the modem, the "More Info..." dialog box appears.  Scroll down the list of AT commands on the left until you find the ATI7 command.  Locate the fourth line of the ATI7 command.  Under the Response column you should see the following:

Options	V32bis,V.34+,x2,V.90...

If you do not, try clicking on "OK", then click on the "More Info" button again.

2.  Connect to the US Robotics BBS.  Click on the "Start" button.  Go to Programs, Accessories, (in Windows 98, Communications) click on Hyperterminal.  Click on the HYPERTRM icon.  Type in the name of the connection (USR BBS) in the Connection Description box and click on OK.  Enter the phone number (847-262-6000) of the BBS and click on OK. 
                 
3.  When the Connect box opens with the phone number displayed, click on Dial. The dialing status will appear and the connection will be made.  At this point, modem result codes will appear similar to the following when a V.90 connection is established. 

EXAMPLE: 
CONNECT 52000/ARQ/V90/LAPM/V42BIS 
CONNECT 52000/ARQ/V90/LAPM/V42BIS 
CONNECT 115200 / 07-23-98 (15:58:27) 
(Error Correcting Modem Detected)

NOTE: Look for "V90" in the result codes to see if a V.90 connection was established.  The script may vary depending upon the baud rate and various other variables.  

Variables and limitations of V.90 Technology 

Not all ISP's (Internet Service Providers) support V.90 technology so be sure to contact your ISP and find out if they support it.

56K is the top connection speed under ideal conditions. The FCC regulations currently limit that top speed to 53K today. Most connections will be from 44K to 48K and up to 53K, depending on the quality of your line. 

V.90 will receive and send at different speeds to take advantage of the direct digital connections utilized by ISP's. Varying line conditions will have a major effect on the rates at which a connection is established. Varying line conditions that may prohibit optimum V.90 connection rates include but are not limited to: 

1.  Poor physical cable connections (local telephone lines that have been spliced or jumpered, may affect V.90 connections. Although most communities have the capability to support V.90, there are some considerations, as mentioned, that may impede the connect rates.) 

2.  Distance from telephone company 

3.  Telephone company call routing methods 

4.  Telephone company equipment (outdated equipment) 

5.  Weather conditions (electrical storms, damp junction boxes)
     
A V.90 connection only occurs in one direction.  V.90 technology requires a V.90 capable server that is digitally connected to the phone network.  You cannot connect two V.90 capable modems together at V.90 rates, they will only connect at V.34 rates (The maximum V.34 rate is 33,600bps). 

V.90 is not likely to work overseas due to the way most calls are compressed.   There can be only one analog-to-digital conversion in the phone network between the V.90 server modem and the client's modem.  If there are any additional digital-to-analog or analog-to-digital conversions in the path, you will not be able to obtain a V.90 connection.


Procedure for running the U.S. Robotics Line Test utility to verify V.90 connectivity 

1.  Click on Start, Programs, Accessories, (in Windows 98, Communcations) Hypterterminal, then the "Hypertrm". 

2.  When prompted for Name type in "56K Test" and click OK. 

3.  You will now see a phone number dialog, change the "Connect using" option to "Direct to Com X", where X is the COM port your modem is connected to, then click OK. NOTE: You will NOT need to enter a phone number at this point.  If you are not certain which port your modem is connected to in order to fill in the "x" mentioned previously, click on "Start", "Settings", then "Control Panel".  The "Control Panel" window opens.  Double-click on the "Modems" icon or right-click and select "open".  The "Telepath 56K for Windows" should be highlighted.  If it is not, click once on it, then click on the "Properties" button, and a dialogue box should appear that will show the port the modem is connected to (e.g., COM2).

4.  A COM port properties, port settings dialog will appear, change the Bits per second option to "115,200" and click OK. You will now be in terminal mode.
 
5.  Type in 'AT&F1' (without the quotes) and hit enter. The modem should respond back with OK. You may not be able to see what you type, but should still get a response from the modem. 

6.  Type in 'ATS32=98' and hit enter. This turns off V.90 temporarily so that the tests on your line can be done properly.  Then type in 'ATDT1-847-262-6000' and hit enter.  This will dial the U.S. Robotics BBS.  If you to dial 9, to get an outside line or *69 to disable call waiting, insert this information in the dial string. EXAMPLE ATDT *69, 1-847-262-6000. 

7.  After you connect, you will be prompted " Do you want graphics (Enter)=yes" Hit enter.
 
8.  You will be prompted what is your first name? Type in 'Line' and hit enter. 

9.  You will be prompted what is your last name? Type in 'Test' and hit enter. 

10.  The BBS will now test the modem and the lines and report if the connection supports V.90.

EXAMPLE: "This connection supports V.90!" 

Line test reports that V.90 is supported 

According to the results of the line test, your modem may not be capable of making a V.90 connection.  A combination of factors may be contributing
to your modem's inability to connect at V.90 rates.  They include, but are not limited to: 

1. Your Internet Service Provider may not support V.90 or may be having difficulties.

2.  Your Telephone Carrier's call routing methods.

3.  Integrity of local phone lines. 

4.  Distance from the Central Office (Some people living in rural areas may not be able to connect at V.90 rates). 

Line Test is a good indication that your connection supports V.90 although connecting at V.90 rates may not be possible due to the above factors.  Gateway has no control over these factors and therefore will not be able to provide assistance beyond this point. 
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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