RELEASE NOTES - January 2002 =============================================================== APC PowerChute Personal Edition v1.1 for Windows 98/Me & XP =============================================================== A. System Requirements The system requirements for PowerChute Personal Edition are as follows: CPU: Pentium or higher. RAM: 32MB. Free hard disk space: 12MB. I/O ports: Minimum of one Universal Serial Bus (USB) port. Operating systems: Microsoft Windows 98 (build number 4.10.1998) - or - Microsoft Windows 98 Second Edition (build number 4.10.2222A) - or - Microsoft Windows Me (build number 4.90.3000) - or - Microsoft Windows XP (Home or Professional) (Version 2002, build number 2600) Internet Explorer 5.0 or higher (Netscape may also be installed). Graphics: Resolution of 800x600 with 16-bit colors (65536 colors). B. USB Hubs and Extension Cables Self-powered USB Hubs: An external USB hub expands a single port to 4 or 7 ports. If the hub gets its power directly from the PC through the USB cable, it is said to be "bus-powered". If the power is supplied externally, in other words if it has its own power cord to plug into an outlet, the hub is considered "self-powered". If the hub is self-powered, the external power cord must be plugged into a battery backup outlet on the UPS. Configured in this manner, the UPS will be able to sustain power to the hub during an outage. Failure to do so will result in a loss of power to the USB hub which will inhibit the operation of all downstream peripherals. C. USB Extension Cables: USB was designed to operate in the local desktop environment. Full speed USB devices can be connected up to 5 meters (~16.5 feet) apart. Low speed USB devices can be connected up to 3 meters (~10 feet) apart. The APC USB UPSs are low speed peripherals and should be connected directly to the PC or hub to ensure reliable operation of the PowerChute Personal Edition software. The USB Standards Committee and APC do not approve the usage of extended USB cables. Their usage will not harm USB equipment but overall system reliability could be affected. D. Online Help: The context-sensitive help (which is displayed when you press the information button or F1 on the main application) displays a page with the title 'The page cannot be displayed' when the software is installed to a long path (i.e. greater than 56 characters) on your system. This is due to a problem with the help facility being used. To avail of help, install to a path that is shorter than 56 characters. E. Keyboard Access: It is not possible to navigate through the application using the tab keys. Use your mouse to navigate around the application. F. Netscape Issues: For computers that have Netscape configured as the default browser, you may get a dialog indicating that Windows cannot locate a web link when you visit a page through the application. You may launch Netscape and type the web address manually or use Microsoft Internet Explorer as your default browser. G. Multiple Setup Execution Issues: Problems may arise if you try to run the installer twice in quick succession. When you launch the installer, wait until it is finished before trying to run it again. H. Error Messages from USB Devices: Ensure that all USB devices connected to your computer via the USB port are powered up before booting up your computer. This will prevent driver error messages from appearing and reduce compatibility issues between devices. I. Creative Labs SoundBlaster Live!Value Issues: If you have a Live!Value card installed on your system and you experience a crash in DEVLDR16.EXE when the system is shutting down, disable SB16 emulation on your computer. See www.creative.com for more details. J. Upgrade from Windows 98/Me to Windows 2000: If you have a previous version of PowerChute Personal Edition installed on Windows 98/Me and you upgrade to Windows 2000, you should uninstall the software as it is not currently supported on these platforms. Note that after uninstalling the software, the shortcut on the desktop and the Start menu remain. You should delete these manually by right-clicking on the icons and selecting 'Delete' from the menu. Registry entries may also remain after uninstall, but these will not effect your system in any way. K. Compatibility with ZipMagic: You may experience problems with your computer if you have ZipMagic running when PowerChute commences a shutdown. If this occurs, it is recommended that you close ZipMagic when you are going to leave your computer unattended for a period of time. L. Troubleshooting Lost Communications with your Battery Backup: If your PowerChute software has lost communications with the battery backup and you have carried out all of the steps outlined in the troubleshooting section of the online help, open the Device Manager from the system applet in the control panel and press the 'Refresh' button to update the device list. The battery backup should now appear in the device list. M. Files Locked During Uninstall If you are presented with a dialog indicating that files are read-only or locked while uninstalling the software, close all components and files associated with the application such as the release notes, the main application, etc. Then press 'Yes' or 'Retry' to proceed with the uninstallation. Otherwise, files may get left behind. N. Swapping USB battery backups on Windows XP If you have PowerChute Personal Edition installed and you connect a battery backup to your PC that was not connected to your computer before, you should reboot the PC to avoid Windows native power management from being re-enabled. If Windows asks you to reboot as soon as the battery backup is recognized, you should reboot twice. Rebooting is not required after that. O. Upgrading from Windows 98/Me to XP In order for Windows native power management to be completely disabled following an upgrade from Windows 98 or Millennium Edition, you should reboot your computer. P. Time to turn on your computer following a power outage When your computer shuts down or hibernates, it causes your battery backup to go into sleep mode some moments later. Even if AC utility power is restored before it goes into sleep mode, do not turn on your computer until all lights on the front panel are turned off. Otherwise, the battery backup will stop supplying power to your computer for a moment, which could cause problems for your system if it is booting up. Q. Acceptance of the APC Battery BackUP driver on Windows XP On some systems, during the install you may be asked if you want to accept the driver 'APC Battery BackUP' as Windows indicates that it is not signed. This message should not be presented as this driver is signed and approved by Microsoft, and is safe to use. Press the 'Continue Anyway' button to accept the driver.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.