1. MaxtorPowerMax.exe Driver
2. 20014.txt File Contents

20014.txt Driver File Contents (MaxtorPowerMax.exe)

Subject:  Using Maxtor's Power Diagnostic (POWERMAX.EXE) Utilities (Powermax v2.4)
Summary:  Step by step procedure to perform diagnostics on Maxtor hard drives utilizing 
          POWERMAX.EXE.
----------------------------------------------------------------------------------------
Disclaimer: This Document is provided as is without any warranty of any kind, either 
expressed or implied. In no event will MAXTOR CORPORATION be liable to you for any 
damages, including any loss of profit or savings, arising out of the use or inability 
to use the information contained in this document. Maxtor Corporation makes no 
representations or warranties with respect to the contents hereof and specifically 
disclaims any implied warranties of merchantability or fitness for any particular purpose.


Overview:  The POWERMAX.EXE utility is designed to perform diagnostic read/write 
verifications on Maxtor hard drives. These tests will determine hard drive integrity. 
The POWERMAX.EXE utility is effective on all Maxtor 7000, 8000, 5000 and 9000 series, 
(CrystalMax, and DiamondMax IDE/EIDE) hard drives with a capacity greater than or equal to 
500 MB. Maxtor recommends the use of this utility for troubleshooting potential hard drive 
problems. These problems include, but are not limited to the following:
  * Potential hard drive surface problems (e.g., bad clusters, bad sectors, 
    partitioning/formatting problems, etc.).
  * Drive recognition problems (e.g. hard drive that is not recognized by the operating 
    system).
  * Software removal.

NOTE: Earlier versions of MAXDIAG.EXE found on MaxBlast/MaxBlast Plus generate identified, 
phantom errors. This condition no longer exists with Powermax v2.4.

It is recommended to run Powermax on all Maxtor hard drives prior to warranty replacement. 

Downloading POWERMAX.EXE:
-------------------------

POWERMAX.EXE can be downloaded from Maxtor's Website at http://www.maxtor.com/.  It is 
contained in the file named PWRDIAG.EXE.
NOTE: PWRDIAG.EXE is a self-extracting file containing:
  * POWERMAX.EXE - Utility for performing hard drive diagnostics
  * CHIPSET.DRV - Driver Database File
  * 20014.TXT - This file
Prior to extraction, Maxtor recommends that you copy PWRDIAG.EXE to a formatted bootable 
(Windows 95/98/2000 or Windows NT), 3.5-inch floppy diskette. PWRDIAG.EXE can be extracted 
either from a DOS Command prompt, by double-clicking on the file from a Windows 95/98/2000 
or Windows NT environment. The files must be extracted in order to execute POWERMAX.EXE.

! WARNING !: All data will be lost when the "Write Disk Pack (low level format)" test is 
performed. Maxtor recommends that users backup any/all critical data and removing other 
hard drives before performing this test.

Step-by-Step Procedure:
-----------------------
The following is Step-by-Step procedure for performing hard drive diagnostics via the 
POWERMAX.EXE utility:

System Boot and Test Initialization 
1. Clean Boot the system to the "A:\>" prompt with a bootable, Windows 95, 98, 2000 or NT 
   system diskette containing PWRDIAG.EXE.
   NOTE: POWERMAX.EXE is a command line utility. It cannot be properly executed from the 
   Windows 95/98/2000 or Windows NT Graphical (GUI) environment.

2. If the files contained in PWRDIAG.EXE have not been extracted on the floppy diskette, 
   at the "A:\>" prompt Type "PWRDIAG.EXE" to extract the files on the floppy diskette.

3. At the "A:\>" prompt Type "POWERMAX" and press [Enter]. This will execute the diagnostic
   program, display the Maxtor logo and display the Disclaimer Screen. The program name 
   "Maxtor Powermax v2.4" is displayed at the top of each screen.
   NOTE: The information on the screen identifies the keystrokes to be use to continue the 
   program execution and the ones which terminates the operations.

4. After reviewing the Disclaimer information Type "y" and the Handling Precautions screen     is displayed.

5. After reviewing the Handling Precautions information Type "y" and the Installation          Detection screen is displayed.

6. The Installation Detection information is displayed as shown below. This portion of the     utility is designed to interrogate your system and identify the connection location of      IDE devices; whether connected to the motherboard's onboard controllers or connected a      third party controller card (e.g., the Maxtor Ultra ATA/100 Adapter Card).

7. The screen shown below is displayed; it is divided into three panes, Test Status, Current    Drive and Help. The "Test Status" segment displays the information relating to the 
   specific test being run. The "Current Drive" segment displays information about the 
   drive being tested. The "Help" segment provides information on the valid keystrokes at 
   the current point in the process where the specific keystroke information is not 
   included as part of that test. 

8. The "Select Drive" popup window is displayed listing the devices available for testing.     The Primary Master is highlighted; instructions in the "Help" segment identify the valid    operations available.

9. Highlight the Maxtor drive to be tested and press [Enter].

10. The "Select Drive" popup window is closed and the "Select Test" popup window is         opened.

Select Test

Installation Confirmation
Basic Quick (90 Second) Test
Advance Test (Factory Re-Certification)
Burn In Test
Write Disk Pack (low level format)
Select Another Drive
Contact Maxtor

Installation Confirmation Test Suite
In the "Select Test" popup window Highlight "Installation Confirmation" and press [Enter].  A popup window with a brief explanation of the test suite is displayed; Press any key to continue the test. 
The "Test Status" window identifies the test being performed and the results of each test in the test suite. Prior to and during the actual testing the "Drive Status" window displays information about the Maxtor hard drive selected for testing. 
At the conclusion of the "Installation Confirmation" suite of tests a popup window overlays the "Drive Status" window with the test suite results.  If tests in the "Installation Confirmation" test suite pass the following message is displayed in the 
"Installation Confirmation" Test Suite Results popup window: 
Congratulations! Your Maxtor Hard drive is correctly installed. Press any key to continue. 
Pressing a key will return the utility to the  "Select Test" popup window.  
NOTE: If you receive a failure message, please contact Maxtor with the 3 digit error code.

Basic Quick (90 Second) Test
In the "Select Test" popup window Highlight "Basic Quick (90 Second) Test" and press [Enter].  A popup window with a brief explanation of the test suite is displayed; Press any key to continue the test.
A popup window with a brief explanation of the test suite is displayed; Press any key to continue the test. 
The "Test Status" window identifies the test being performed and the results of each test 
in the test suite. Prior to and during the actual testing the "Drive Status" window displays information about the Maxtor hard drive selected for testing. 
At the conclusion of the "Basic Quick (90 Second) Test" suite of tests a popup window overlays the "Drive Status" window with the test suite results.
If tests in the "Basic Quick (90 Second) Test" test suite pass the following message is displayed in the "Basic Quick (90 Second) Test" Test Suite Results popup window: 
Congratulations! Your drive has passed the Basic (Quick) Test. If you are still experiencing problems, please run the Advanced Test to re-certify you drive
NOTE: If you receive a failure message please, contact Maxtor with the 6-digit error code.

Advanced Test (Factory Re-Certification)
This is a long test (20 - 30 minutes) depending on the capacity of the drive. Perform this test only if the drive has passed the first two tests and the drive is still not performing correctly.
In the "Select Test" popup window Highlight "Advanced Test (Factory Re-Certification)" and press [Enter]. 
A popup window with a brief explanation of the test suite is displayed; Press the `Y' key to start the test, any other key to abort.
The "Test Status" window identifies the test being performed and the results of each test in the test suite. Prior to and during the actual testing the "Drive Status" window displays information about the Maxtor hard drive selected for testing. 
At the conclusion of the "Advanced Test (Factory Re-Certification)" suite of tests a popup window overlays the "Drive Status" window with the test suite results.
If tests in the "Basic Quick (90 Second) Test" test suite pass the following message is displayed in the "Advanced Test (Factory Re-Certification)" Test Suite Results popup window: 
Congratulations! Your drive is certified error free Press any key to continue and return to the Powermax Main Menu
NOTE: If you receive a failure message, please contact Maxtor with the 6-digit error code.

Burn In Test
This is a long test depending on the capacity of the drive and the number of cycles (20-30 minutes per test cycle) of the test suite to be performed. Perform this test only if the drive has passed the first three tests and the drive is still not performing correctly.
In the "Select Test" popup window Highlight "Burn In" and press [Enter]. 
A popup window with a brief explanation of the test suite is displayed. This popup window includes the requirement to specify the number of iterations of the test suite to be performed as follows: 
"How Many passes (1-60) (hit ESC to Cancel)?" 
Enter the number of passes (1-60) to be performed and Press the Enter Key
The "Test Status" window identifies the test being performed and the results of each test in the test suite. Prior to and during the actual testing the "Drive Status" window displays information about the Maxtor hard drive selected for testing. 
If tests in the "Burn In" test suite pass in the "Drive Status" window "Test Results" displays "Passed"
The "Select Test" popup window is displayed.
NOTE: If you receive a failure message, please contact Maxtor with the 6 digit error code.
Write Disk Pack (low level format) 
This is a "Data Destructive" format of the Maxtor hard drive. All information on the hard drive will be lost.
Perform this low level format only if all other tests have passed (or by direction of Maxtor Technical Support) and the hard drive is still not performing correctly.
In the "Select Test" popup window Highlight Write Disk Pack (low level format) and press [Enter]. 
The following Warning Popup Window is displayed:

Warning:
All data on this drive will be lost by running this test. Back up 
ALL data BEFORE running this test. Maxtor recommends removing any
other hard drives from the system before running this test.

Type YES (all capital letters) followed by <Enter> to begin the 
test, or any other key followed by <Enter> to Abort.

If tests in the "Burn In" test suite pass in the "Drive Status" window "Test Results" displays "Passed" The "Select Test" popup window is displayed.
NOTE: If you receive a failure message, please contact Maxtor with the 6 digit error code.
Partition and high-level format the hard drive using the operating system after performing the low-level format. 

Optional If Necessary: 

In the "Select Test" popup window Highlight Select Another Drive and press [Enter]. This displays the "Select Drive" popup window.

Repeat test suites as necessary.