Intel PRO/DSL 2100
Windows 2000 Installation Instructions
October 6, 2000
===========================================
Contents
========
- Overview
- Available Versions
- System Requirements
- Upgrading from Windows 98
- Upgrading from Windows 2000 Beta driver
- Installation
- Browser Configuration
- Testing the Connection
- Changing from PPP to Bridged Ethernet (RFC1483) or vice versa
- Uninstall
- Browser Support
- Microfilters
- Known Issues
- Troubleshooting and Customer Support
- Glossary
Overview
========
The Intel(R) PRO/DSL Modem provides high-speed connections to the
Internet. To connect to the Internet with your DSL modem, you'll need
a DSL account with your Internet Service Provider (ISP) and DSL
service from your telephone company.
Available Versions
==================
The Intel PRO/DSL Modem supports the following software configurations:
- Operating system: Windows* 95, Windows 98, Windows Millennium Edition (ME),
Windows NT 4.0, Windows 2000
- Protocol: Point-to-Point (PPP) or Bridged Ethernet (RFC1483)
NOTE: This Readme file refers only to the Windows 2000 version of the
Intel PRO/DSL Modem.
System Requirements
===================
- Windows 2000
- 20 MB available disk space
- 16MB RAM minimum, 32MB RAM recommended
- Pentium(R) processor 166 MHz performance level or better
- Available PCI slot
- CDROM drive
- Mouse
- Netscape Navigator 3.0 or Microsoft Internet Explorer 3.0 or later
Upgrading from Windows 98
=========================
If you have previously installed the Intel PRO/DSL Modem under Windows 98,
you will need to uninstall the hardware and software, then reinstall the
hardware and install the new Windows 2000 drivers in order to use the modem
with Windows 2000.
If you still have Windows 98 installed:
1. Uninstall the modem software. (Start > Intel(R) PRO/DSL Modem > Uninstall)
2. Before installing Windows 2000, power down your computer. Unplug your computer
and uninstall the modem.
3. Upgrade your operating system to Windows 2000.
4. Install the Intel PRO/DSL Modem and Windows 2000 modem drivers according to the
instructions below.
If you have already upgraded your operating system to Windows 2000:
1. Right click on My Computer and select Properties.
2. Select the Hardware tab.
3. Open Device Manager.
4. Look for the Intel PRO/DSL 2100 Modem. You may find it under Network Adapters
or under Other Devices. If you find it in either location, click on the
listing once to highlight it.
5. Go to the Action menu, and select Uninstall.
6. Restart your system.
7. Install the Intel PRO/DSL Modem drivers for Windows 2000 according to the
instructions below.
Upgrading from Windows 2000 Beta driver
=======================================
If you have installed the Beta Intel(R) PRO/DSL Modem Windows 2000 drivers,
and now wish to upgrade to this current release, you must first uninstall the
Beta driver. If you attempt to update the driver without uninstalling the
Beta driver, the updated driver will not be installed, and the Beta driver
will be left in place.
To uninstall the Beta drivers:
1. Right-click on My Computer and select Properties.
2. Click on the Hardware tab, and then click Hardware Wizard. The Add/Remove
Hardware Wizard will run.
3. Click Next to advance the Wizard to the next window.
4. Select Uninstall/Unplug a Device. Click Next.
5. Select Uninstall a device. Click Next.
6. Under Devices, scroll down to locate the Intel PRO/DSL Modem. (Exact text
will vary with the specific driver you have installed.) Click Next.
7. Select Yes, I want to uninstall this device. Click Next.
8. The Modem software will be uninstalled. Click Finish to close the Wizard.
9. Restart your computer. The Found New Hardware Wizard will run. Install the
new Intel PRO/DSL Modem Windows 2000 drivers according to the instructions
given with the Modem.
Installation - Windows 2000
===========================
1483 (Bridged Ethernet) driver:
1. Make sure you have your Intel CD available. Turn off your computer.
2. Install the Intel PRO/DSL 2100 Modem in an available PCI slot. (For
guidance, refer to your computer owner's manual.)
3. Power up the system, and insert the Intel CD in your CD-ROM drive.
4. Windows 2000 will automatically detect the new device, and the Found
New Hardware wizard will run. Click Next.
5. Select "Search for a suitable driver for my device." Click Next.
6. The Found New Hardware wizard will locate the Modem Installation Driver.
Click Next to continue.
7. On the next screen, choose the 1483 (Bridged Ethernet) driver. Click
Next.
8. Click Next on the next screen to install the driver.
NOTE: You may see a window indicating that the Microsoft digital
signature is not found. These drivers are in the process of receiving
Microsoft certification, but the signature was not received prior to
this release. Click Yes to continue installing the driver.
9. Windows will install the drivers. Click Finish to close the wizard.
10. You may be prompted to restart your computer. Please restart your
computer if you are prompted to do so.
11. Right-click on My Network Places and select Properties.
12. Open Local Area Connection.
13. Select TCP/IP, and click Properties.
14. Configure your IP address for either dynamic (DHCP) or static
addressing. Your ISP can provide you with the
numbers you will need.
15. Launch your Web browser to check your connection status.
PPP (Dial-Up) driver:
1. Make sure you have your Intel CD available.
Turn off your computer.
2. Install the Intel PRO/DSL Modem in an available PCI slot. (For
guidance, refer to your computer owner's manual.)
3. Power up the system, and insert the Intel CD in your CD-ROM drive.
4. Windows 2000 will automatically detect the new device, and the
Found New Hardware wizard will run. Click Next.
5. Select "Search for a suitable driver for my device." Click Next.
6. The Found New Hardware wizard will locate the Modem Installation
Driver. Click Next to continue.
7. On the next screen, choose the PPP driver. Click Next.
8. Click Next on the next screen to install the driver.
NOTE: You may see a window indicating that the Microsoft digital
signature is not found. These drivers are in the process of receiving
Microsoft certification, but the signature was not received prior to
this release. Click Yes to continue installing the driver.
9. Windows will install the drivers. Click Finish to close the wizard.
10. You may be prompted to restart your computer. Please restart your
computer if you are prompted to do so.
11. Right-click on My Network Places and select Properties.
12. Open Make New Connection. The Network Connection wizard will run.
Click Next.
13. Choose Dial-Up to Internet. Click Next.
14. In the Wizard, indicate that you wish to configure your system
manually/connect to a LAN.
15. Choose to connect to the Internet via phoneline/modem.
16. In the telephone number field, enter "1,1" (without quotes, and
with no spaces between any of the characters). (This is your
VPI/VCI number. See the Glossary at the end of this document for
an explanation of VPI/VCI.) Uncheck (if checked) the box to use
area code and dialing rules. Click Next.
17. Enter the user name and password that your ISP has given you to
grant access to their services. Click Next.
18. Give your connection a name that you will recognize. ("Qwest DSL"
or something similar.) Click Next.
19. If you wish, and if your ISP has provided you with e-mail account
information, you may click Next to set up an Internet mail account.
If you want to do this later, select No, and then click Next.
18. Click Finish to close the Network Connection Wizard.
NOTE: If your ISP does not use dynamically-assigned IP addresses
(DHCP), unclick the checkbox to connect to the Internet after the
Wizard closes. You must first perform the following steps:
19. Right-click on My Network places and select Properties. Select
the Networking tab.
20. Click Internet Protocol (TCP/IP) to highlight it, and then
select Properties.
21. Under Properties, verify that server-assigned IP addressing is
selected, or enter your static IP address and Subnet Mask if
your telephone company uses static addressing. Your ISP can
provide you with those addresses.
22. You will find an icon to connect to your ISP in the Network
and Dial-Up Connections folder. You may place this icon on your desktop
for ready access.
Browser Configuration
=====================
After you install your Intel PRO/DSL Modem, make sure you set up
your e-mail software and Web browser according to the instructions
provided by your Internet Service Provider (ISP).
Testing the Connection
======================
You can test your DSL connection by running the DSL Diagnostic Tests.
1. Double-click the Connection Manager icon in your system tray.
3. Click the Support tab.
4. Click the Diagnostics button.
Changing from PPP to 1483 (Bridged Ethernet) or vice versa
=============================================================
If you want to switch from PPP to Bridged Ethernet (1483), or
vice versa, uninstall the current modem software, reboot the
computer, then re-install using installation instructions above.
Select the file with the drivers you wish to install.
Uninstall
=========
1. Select Start > Settings > Control Panel.
2. Open Add/Remove Hardware.
3. Choose Uninstall/Unplug a Device.
4. On the next screen, choose Uninstall a Device.
5. Select Intel(R) PRO/DSL Modem (PPP or 1483 will depend
on your system configuration).
6. Follow the steps in the wizard to prepare the driver for removal.
7. After the wizard is complete, and you have clicked Finish,
shut down your system. The drivers will be removed.
8. If you do not want the Add New Hardware wizard to detect your
Intel PRO/DSL Modem upon startup, remove the modem from your
computer before restarting. Otherwise, the modem will be
detected and you will be able to reinstall the drivers.
Microfilter Installation
========================
Be sure to install included microfilters on all phones. DO NOT
install a microfilter on the line to which the DSL modem is attached.
NOTE: The wall mounted microfilter included with your modem is
intended for wall mounted phones only. Do not use this filter to
attach the modem cable to the wall outlet.
Browser Support
===============
Microsoft Internet Explorer v3.0 or later is supported.
Netscape Navigator v3.0 or later is supported.
Known Issues
============
- Multiple DSL adapters installed in the same computer are not
supported.
- Multiple simultaneous VCI/VPI combinations are not supported.
Troubleshooting and Customer Support
====================================
Answers to troubleshooting or technical questions are included with
the software. Open PRO/DSL Connection Manager and select the Support
Tab for information on various things to try before calling support.
Tech support can be obtained by your ISP for email, browser and IP
settings.
For assistance with your DSL service, contact:
Qwest DSL Installation Technical Support:
1-800-247-7285.
Available 24 hours a day - 7 days a week.
Glossary
========
ADSL
Asymmetric Digital Subscriber Line. A high-speed transmission
technology using existing twisted pair lines that allow simultaneous
phone conversations and Internet access. Downstream rates are
usually greater than upstream rates.
ATM
Asynchronous Transfer Mode. A connection-oriented switching
technology which uses fixed-length cells. Phone companies
commonly use ATM to transfer data around the Internet.
BPS
Bits per second. Indicates the speed at which data bits are
transferred.
Bridged Ethernet
Also referred to as RFC 1483, this protocol is used by some
ISPs to provide access to their computers and to the Internet.
Your will need to find out from your ISP if you will use Bridged
Ethernet or PPP for your DSL service.
CAP
Carrierless Amplitude & Phase Modulation. A transmission technology
used to implement a DSL connection. Another technology commonly used
instead of CAP is DMT. CAP and DMT are not compatible with each other.
CLEC
Competitive Local Exchange Carrier. Post-deregulation CO telephone
carriers.
CO
Central Office. This is where the telephone company’s infrastructure
equipment is located.
CPE
Customer Premises Equipment. Your DSL modem is considered to be
CPE. It resides at your premises and connects the customer (you)
to the phone company network.
DHCP
Dynamic Host Configuration Protocol. A TCP/IP protocol that generates
automatic/dynamic IP addresses. If your computer is configured for DHCP,
your ISP will automatically assign you an IP address each time you log
on to the network.
DMT
Discrete Multi-Tone. DSL technology that uses DSLs to code information
for use in a DSL network. CAP is another technology that performs the
same function. CAP and DMT are not compatible with each other.
DNS
Domain Name Server. Servers on the Internet or at the ISP that
maintain associations between IP addresses and domain names. DNS
allows the user to type in a name (www.intel.com) instead of a
numeric IP address to reach Internet resources.
Downstream
Refers to the transmission direction from the CO to the consumer.
Usually measured in Kbps.
DSL
Digital Subscriber Line. The high speed local-loop connection
between the CO and the CPE. DSL provides concurrent phone use and
Internet access over the same pair of wires, using only one telephone
line (one phone number).
DSLAM
Digital Subscriber Line Access Multiplexer. This is the equipment
installed at the phone company’s CO that allows for ADSL. It
splits your regular voice traffic from data traffic. Your CO must
have the proper DSLAM for you to get DSL.
DSP
Digital Signal Processor. A microprocessor ("chip") on the modem
that handles line signaling.
DUN
Dial-Up Networking. This is a service used to connect to the
Internet with a PPP connection protocol.
Dynamic IP Address
This is a service provided by your ISP that automatically assigns
you a random IP address from its pool of available addresses using
DHCP. Your address may change each time you log on to the network.
If you are hosting a Web server, you should use a static address
rather than a dynamic address.
FAQ
Frequently Asked Questions.
G.Lite
G.Lite is the informal name of a method to deploy DSL services to
home and small business users. Also known as Universal ADSL, G.Lite
makes it possible to have Internet connections to home and business
computers at up to 1.5 Mbps (millions of bits per second) over
regular phone lines.
ILEC
Incumbent Local Exchange Carrier. Refers to the primary existing CO
carrier. The ILECs were established before deregulation.
IP
Internet Protocol. The networking protocol used as the primary
method for transferring data over the Internet. It is also used
in many LANs.
ISP
Internet Service Provider. A company that provides you with access
to the Internet. In some instances, the ISP is a separate entity
from the telephone company. In addition to the phone company’s
DSL service, you must also have an account with an ISP that
supports DSL.
Kbps
Kilobits per second. One K is 1,024 bits.
Last Mile
Also referred to as "local loop". This is the distance between the
CPE and the CO. With current DSL technology, this distance cannot
be longer than 18,000 feet. Acceptable distance varies with line
conditions.
LAN
Local Area Network. If you are using a Bridged Ethernet
connection, your connection to the Internet is via a LAN.
Local Loop
The distance between the CO and the customer’s premises.
Mail Server
Mail servers are located at your ISP and hold and route your
e-mail until you access it. There are both incoming and outgoing
mail servers at most ISPs. Find out from your ISP how to configure
your e-mail software to access their mail servers.
Mbps
Megabits per second. One megabit is 1,048,576 bits.
Microfilter
Microfilters are devices that are connected between your telephone
and the phone jack. Because DSL allows voice and data traffic to
share the same pair of wires, microfilters are needed to keep the
signals from interfering with each other. If you hear excess "noise"
on your telephones after DSL service has been activated, make sure
that your microfilters are installed. Do NOT install microfilters
on the modem cable that extends from your DSL modem to the wall
jack. If you do, your DSL service will not work.
Name Server
Name servers translate names from one form into another. For
example, the Internet relies on Domain Name Servers (DNS) that
translate domain names (for example, www.intel.com) into IP
addresses (for example, 255.255.255.0).
News Server
News servers are located at the ISP. They hold and route messages
from Internet newsgroups. You can subscribe to newsgroups to read
and reply to messages. Contact your ISP for more information about
using their news server.
NIC
Network Interface Card. A board that often resides inside the
computer that connects that machine to a network. The Intel®
PRO/DSL 2100 Modem is a NIC.
NID
Network Interface Device. This is the box that attaches to the
customer’s house at the point of demarcation (where your phone
service enters the house).
PVC
Permanent Virtual Circuit. A PVC is the combination of the
VPI/VCI pair. This pair of numbers is used to identify a route
through an ATM/ADSL network.
POTS
Plain Old Telephone Service. Refers to the standard telephone
service used in most homes.
POTS Splitter
A device that separates the POTS information from the DSL
information. Because DSL and POTS share the same line, it is
necessary to keep the two signals from interfering with each
other. Sometimes a POTS splitter will be used; in most instances,
you will use microfilters.
PPP
Point-to-Point Protocol. A protocol that some ISPs will use to
give access to their computers and to the Internet. Find out from
your ISP if you will be using PPP or Bridged Ethernet.
Router
A device that routes LAN traffic through the network.
Static IP Address
An IP address that has been permanently assigned to you by your
ISP. If you are hosting a Web server, you should have a static
IP address.
TCP/IP
Transmission Control Protocol/Internet Protocol. The most widely
used protocol suite of the World Wide Web, TCP/IP is the basic
communications process that directs how and where data is sent.
Train
With DSL, the CPE equipment and CO equipment need to negotiate
to establish a connection across which data can be transferred.
This negotiation process is called training. When the CPE and CO
equipment successfully transmit data to each other, they are
considered trained. Your modem must be trained before you can
pass any traffic or browse the Internet. Training also establishes
your data transfer rate.
Upstream
Refers to the transmission speed from your modem to the CO.
Upstream rates are typically slower than downstream rates in ADSL.
VCI
Virtual Channel Identifier. This number is part of the PVC.
It establishes your "channel" through the telephone company equipment.
The default value for Qwest DSL is 1.
VPI
Virtual Path Identifier. This is part of the PVC. The VPI, combined
with the VCI, forms your "channel" through the telephone company equipment.
The default value for Qwest DSL is 1.
* Brand name or trademark owned by another company.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.