INSTALLING WINDOWS PRINTER DRIVERS
* * * * * * * * * * * * * * * * * * * * * * * * *
* IMPORTANT NOTE: This document will help you *
* install the Windows printer drivers. Once *
* they are installed, please refer to the on- *
* line help file that came with your driver *
* pack for answers to all of the most commonly *
* asked questions regarding our Windows Printer *
* Drivers. The help file also includes a *
* thorough Trouble-Shooting section. *
* * * * * * * * * * * * * * * * * * * * * * * * *
TABLE OF CONTENTS
Quick Start...........................Section 1
Step-by-Step Instructions.............Section 2
Step-by-Step Instructions (Cont.).....Section 3
Possible Errors During Installation...Section 4
If You Have Difficulty Printing.......Section 5
SECTION 1
QUICK START
If you are reasonably proficient with Windows,
the following section should be all you need to
install the Windows printer drivers. If you need
more detailed instructions, then please start
reading at section two.
WINDOWS 9X, NT 4.0, AND 2000 USERS
Install your drivers using the Add Printer
wizard. When asked which printer to install,
press Have Disk. When asked where to install
from, enter the path to where the drivers are
located. If you are installing from floppies
or CD, the path will be the root directory of
that drive. If you downloaded the driver from
the web, the path will be whatever was
specified when the files were extracted.
WINDOWS 3.1 USERS
Install your drivers from the Printers icon of
the Windows Control Panel. When asked which
printer to install, select the "Install
Unlisted" printer option and then enter the
path to where the drivers are located. If you
are installing from floppies, the path will be
"A:\". If you are installing from a CD, the
path will be the "\Drivers" directory of your
CD-ROM drive. If you downloaded the driver
from the web, the path will be whatever was
specified when the files were extracted.
If you were successful, then you are done. If
you encountered problems, then please continue
reading section two.
SECTION 2
STEP-BY-STEP INSTRUCTIONS
This section has instruction on how to extract
files downloaded from our web page. If your
drivers came on CD or diskette, skip to section
three below.
Downloaded Seagull drivers consist of a single
"self-extracting EXE" program file containing
compressed versions of the various printer
driver files. Your first step is to "run" this
program file, which will extract the various
driver components to a disk drive and directory
of your choosing. This is done as follows:
1. Download the EXE file into a directory on
your hard drive.
2. Run the downloaded EXE file as follows:
Windows 9X, NT 4.0, and 2000 Users:
Use your Windows Explorer to view the
directory into which you downloaded your
EXE file. Next, double-click on the EXE
file to run it. (Alternatively, you can
use the Start, Run option and explicitly
type in the name of the EXE file you wish
to run.)
Windows 3.1 Users:
Use your Windows Program Manager to view
the directory into which you downloaded
your EXE file. Next, double-click on the
EXE file to run it. (Alternatively, in
the Program Manager, you can select the
File pull-down menu and the Run option.
Then explicitly type in the name of the
EXE file you wish to run.)
3. You will be prompted for a disk drive
letter and directory into which your extracted
printer driver files will be copied. You can
use the default, or specify your own. (As you
will need to know this information later, be
sure to make a mental or written note of what
path you used, especially if you changed it.)
SECTION 3
STEP-BY-STEP INSTRUCTIONS (CONTINUED)
This section applies regardless of whether you
downloaded your drivers from our web page OR
received them on CD or diskette.
For Windows 9X, NT 4.0, and 2000:
1. Launch the Windows Add Printer Wizard in
the normal manner:
Click on the Start button.
Select the Settings option.
Select the Printers option.
In the dialog that comes up, double-click on
Add Printer.
2. One of the first few dialogs will contain
a "Have Disk" button, which you should push.
3. When prompted, enter the disk drive and
directory path to your printer driver files:
If your drivers came on CD and your CD drive
letter is "D:" type in:
D:\
(Substitute the appropriate alternate
drive letter for the "D" if your CD drive
is mapped to a different letter.)
If your drivers came on diskette, type in:
A:\
(Or B:\ if you use floppy drive B.)
Otherwise, if you downloaded your drivers
from our web page, type in the path to the
directory into which you extracted your
driver files. Unless you changed this
setting away from its default, it should be:
C:\Seagull\
4. Continue with the normal operation of the
Add Printer Wizard, except for the Test Page
procedure.
Select "No" when asked if you want to print
a test page. (Since the Windows test page
procedure assumes you have a laser, ink-jet,
or dot-matrix printer that can print out a
full page, it is very unlikely that you will
be able to properly print it to your thermal
label printer.)
For Windows 3.1:
If you received your drivers on diskette
(rather than downloading them), place your
diskette in floppy drive "A" (or "B," if
appropriate).
Whether you downloaded your drivers OR
received them on diskette, continue as
follows:
1. From within the Windows Program Manager,
select the "Main" group and bring up the
Control Panel.
2. Double-click on the Printers icon.
3. Select the "Add" button.
4. Highlight the "Install Unlisted" printer
option and click on the Install button.
5. In the "Install Driver" window that pops
up, enter the disk drive and directory path to
your printer driver files:
If your drivers came on CD and your CD drive
letter is "D:" type in:
D:\Drivers
(Substitute the appropriate alternate
drive letter for the "D" if your CD drive
is mapped to a different letter.)
If your drivers came on diskette, type in:
A:\
(Or B:\ if you use floppy drive B.)
Otherwise, if you downloaded your drivers
from our web page, you will type in the path
to the directory into which you extracted
your driver files. Unless you changed this
setting away from its default, it should be:
C:\SEAGULL\Win31\<driver family name>\
(Where <driver family name> is usually
just the brand name of your printer.)
6. Complete the printer driver installation
as you normally would.
SECTION 4
POSSIBLE ERRORS DURING DRIVER INSTALLATION
If, during the printer driver installation, you
got any error messages about a file or driver
already being in use, this section will help
you.
Some Windows programs keep files open that the
driver installation option (the "Add" button or
icon) in the Windows Control Panel needs to
access during the installation of new drivers.
Close All Open Windows Programs
Any Windows program that is not first closed
can possibly result in an unsuccessful
installation of the driver, accompanied by a
message about a printer driver or other file
being "already in use."
Restart Windows
If you don't close all running Windows
programs until after you have gotten an error
message, you may continue to get that error
message until you have exited from and
restarted Windows.
In order to ensure that the driver
installation procedure does not encounter a
file or driver "already in use" error, after
you restart Windows you must still close any
programs that were launched automatically.
The Microsoft Office "Short-Cut" Bar
Since the Microsoft Office toolbar (or "Short-
Cut Bar") is itself a Windows program, it
should also be closed before performing the
printer driver installation. Sometimes,
especially with Windows 3.1, you may need to
temporarily disable the MS-Office toolbar and
restart Windows in order to avoid an error
message. The easiest way to do this is to
temporarily remove the MS-Office icon from
your Startup group or folder and place it into
another group or folder. Once Windows has
been restarted, and the driver installation is
complete, you can put the toolbar back into
your Startup group and run all your programs
as you have in the past.
(Although it is not typical, some people have
their short-cut bar launched by a RUN command
in their WIN.INI file, rather than through an
icon in the Startup group. In this case, you
will need to find the line RUN MSOFFICE.EXE
near the beginning of the WIN.INI file
(located in your Windows directory) and place
a semi-colon in front of it before you restart
your computer. After installing your
driver(s), you can remove the semi-colon in
order to start using your short-cut bar
again.)
Use Your Other Programs Normally After
Installation
As the above-mentioned conflicts are only a
potential problem at install-time, after the
desired drivers have been installed, you will
once again be able to use as many Windows
programs as you like. (Because the install-
time conflict is inherent to Windows, and not
a fixable "bug" in the driver, the preceding
measures are the only available solution.)
SECTION 5
IF YOU HAVE DIFFICULTY PRINTING
The help file accessible from within your
printer driver includes a "Trouble-Shooting"
section, which contains a sub-section called
"Trouble-Shooting Printing Problems." This
section lists critical settings to check and a
number of printing tests that will usually get
you up and running quickly if you encounter
difficulties.
* * * * * * * * END OF FILE * * * * * * * * * *
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.