Obtaining Technical Support --------------------------- If you need technical support for your Boca Research Product, You should first contact your dealer. The Dealer is most familiar with your system and is the primary contact for technical questions. In addition, Boca Research offers several levels of technical support: 1. Our QuickFax service contains product information, technical specifications, and helpful installation hints. From the phone attached to your fax machine, dial 407-995-9456 24 hours a day and follow the voice prompts. 2. Our Bulletin Board Service is also available 24 hours a day at 407-241-1601. The latest drivers and software are available here, as well as technical hints and product information. 3. If you subscribe to CompuServe, you can "GO BOCA" to access the latest drivers and software for our products. 4. If you have access to the Internet, technical support can be reached via the world wide web - http://www.boca.org or via email - firstname.lastname@example.org. 5. For priority support with a highly trained technician, our priority support service can be reached by dialing 1-900-555-4900 between the hours of 8 AM and 8 PM Eastern Time, Monday through Friday. The charge for this call is $2 per minute. If 900 service is not available in your area, call 407-997-9072. The charge for this call is $25 per incident. 6. For direct questions about specific products, our technical support department can be reached at 407-241-8088 between the hours of 8 AM and 6:30 PM Eastern Time, Monday through Friday. Please have your computer case open with the product installed when you call.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.