Socket Quad Serial I/O software Web Release for Windows CE and
Window Mobile
Web Release Version 2.0.4 5/28/04
(c) Copyright 2004 Socket Communications, Inc. All Rights Reserved
This README file contains important information that supplements
the Quad Serial I/O Card User's Guide.
NOTE: This README may not be able to be read in all text editors.
Please use NotePad or WordPad if you experience any difficulties.
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README TABLE OF CONTENTS
1.0 WHAT'S NEW IN THIS WEB RELEASE?
2.0 FILE LOCATIONS
3.0 RELEASE NOTES
4.0 Windows CE UNINSTALL PROCEDURES
5.0 TECHNICAL SUPPORT INFORMATION
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1.0 WHAT'S NEW IN THIS WEB RELEASE?
Added support for Windows Mobile 2003
Removed support for Windows CE 2.11 and Windows CE HPC Pro 2.11
Added enhancements to increase the stability and performance of
the serial driver.
2.0 FILE LOCATIONS
\Windows
QIO950.dll
HiSpeedCOMTools.cpl
3.0 RELEASE NOTES
This README.TXT file applies to the Quad Serial I/O Software
3.1 Other known issues:
a) Socket does not recommend using a serial mouse on any of the
ports of the Quad I/O Card.
b) In all Windows CE Handheld PC 2000 devices, if you try to open
Terminal after a Reset, the initial session might not be
successful. Close the session and try again.
4.0 Windows CE UNINSTALL PROCEDURES
Microsoft ActiveSync offers several options for uninstalling
applications on your Windows CE device (e.g. Pocket PC, HPC
2000).
Option 1: To Uninstall Directly on your Pocket PC using the
Remove Program.
a). Please close the Quad Serial I/O Software and
remove the card. Failure to do this will prevent completion of
the uninstall process.
b). Tap on the START menu
c). Tap on SETTINGS
d). Tap on the SYSTEM Tab or CONTROL PANEL
e). Double or single tap on the REMOVE PROGRAMS icon
f). Tap on (Select) the line that says "Socket Serial
IO Hi-Speed Utilities"
g). Tap on REMOVE
h). Tap on YES to confirm removal of the program
Option 2: To Uninstall from your Host PC
If your Windows CE device is currently connected to your
desktop machine. Follow these steps on your host PC:
a). Please close the Quad Serial I/O software and remove the
card. Failure to do this will prevent completion of the
uninstall process.
b). Establish a connection between your Windows CE device
and Host PC
c). Open Microsoft ActiveSync
d). Select TOOLS, ADD/REMOVE PROGRAMS
e). Highlight " Socket Serial IO Hi-Speed Utilities"
f). Click REMOVE
g). Select OK to confirm removal of the software on your
mobile device
h). Click NO in the next dialog to prevent the software from being
removed from your Host PC.
Regardless of which of these two methods you use to uninstall
the Quad Serial I/O Software, you will be able to re-install
the software on your Windows CE device by simply going back
into Microsoft ActiveSync, TOOLS, ADD/REMOVE PROGRAMS window,
and select the check box for desired application.
Option 3: To completely uninstall the Quad Serial IO software
from both your mobile device and your Host PC
a). Please close the Quad Serial I/O Software and remove
the card. Failure to do this will prevent completion
of the uninstall process.
b). Establish a connection between your Windows CE device
and Host PC
c). Open Microsoft ActiveSync
d). Select TOOLS, ADD/REMOVE PROGRAMS
e). Highlight "Socket Serial IO Hi-Speed Utilities"
f). Click REMOVE
g). Select OK to confirm removal of the software on your
mobile device
h). Click YES in the next dialog to confirm removing the
software from your Host PC.
i). Click OK twice to close each respective dialog box or
window
This process will remove the Quad Serial I/O Software from
both your Windows CE device and Host PC and will require you
to re-install the program from the Installation CD.
a) Make sure the Quad Serial I/O Card is removed from your H/PC.
b) Tap on START | Settings | Control Panel, then double tap on
'Remove Programs'.
c) Select Socket Communications Quad IO Drivers and tap on
'Remove'.
d) Reset your H/PC.
5.0 TECHNICAL SUPPORT INFORMATION
If you have trouble installing or using the 56K Modem Card
or Cordless Modem please refer to the User’s Guide.
If problems persist, contact Socket’s technical support
department.
You must register your product to receive assistance from
Socket's Technical support. Register here:
www.socketcom.com/prodreg
After you register your product, you can use the product
registration web page to submit an email inquiry directly
to a technical support specialist for priority service,
view product information, register additional products,
view a complete database of FAQs and view a history of
technical support activity for previous support issues.
You can track new product releases, software updates and
technical bulletins by visiting Socket's web page at
www.socketcom.com
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.