# Event.ini # # This Event.ini is a template to be used as a starting point for # a customer-oriented, customized event.ini file # Email questions to darren.santos@conexant.com # # All the events must be numbered in sequence. # If you want to disable an event, the Code must have the value -1 (see Event1 below). # # System Events # ######################################################################################## Section for temporary events ######################################################################################## [EVENT-1] Name=Sales Training Diag Script Display1=Session of 24/03/2000 16:55 Display10=Session of 24/03/2000 16:22 Display19=Session of 24/03/2000 15:33 Display28=Session of 24/03/2000 15:28 Display2=Transmit Carrier Negotiation Result=V34 Display11=Transmit Carrier Negotiation Result=V34 Display20=Transmit Carrier Negotiation Result=V34 Display29=Transmit Carrier Negotiation Result=V34 Display3=Receive Carrier Negotiation Result=V34 Display12=Receive Carrier Negotiation Result=V34 Display21=Receive Carrier Negotiation Result=V34 Display30=Receive Carrier Negotiation Result=V34 Display4=Round Trip Delay=0 (22064) Display13=Round Trip Delay=0 (22519) Display22=Round Trip Delay=0 (21738) Display31=Round Trip Delay=0 (22140) Display5=Maximum Upstream Bits per Second= Display14=Maximum Upstream Bits per Second= Display23=Maximum Upstream Bits per Second=10810 bps (0) Display32=Maximum Upstream Bits per Second=530 bps (0) Display6=Maximum Downstream Bits per Second= Display15=Maximum Downstream Bits per Second= Display24=Maximum Downstream Bits per Second=47360 bps (0) Display33=Maximum Downstream Bits per Second=0 bps (0) Display7=Robbed Bits Detected=0 (22064) Display16=Robbed Bits Detected=0 (22519) Display25=Robbed Bits Detected=0 (21738) Display34=Robbed Bits Detected=0 (22140) Display8=Signal to Noise Ratio=33 (22064) Display17=Signal to Noise Ratio=33 (22519) Display26=Signal to Noise Ratio=33 (21738) Display35=Signal to Noise Ratio=33 (22140) Display9=Reason for V.34 Fallback=Dual PCM Display18=Reason for V.34 Fallback=Dual PCM Display27=Reason for V.34 Fallback=Dual PCM Display36=Reason for V.34 Fallback=Dual PCM ######################################################################################## #These events are tied to the Test Dialtone and Test Modem buttons- ######################################################################################## [EVENT-2] # DO NOT EDIT OR DELETE THIS EVENT NAME=Hardware test failed Display1=Hardware test failed Display2=" " Display3=Please check to make sure the modem is inserted in the computer correctly. Display4=" " Display5=If the hardware test still fails, please contact technical support. [EVENT-3] # DO NOT EDIT OR DELETE THIS EVENT NAME=No Dialtone Display1=The modem has reported there is no dialtone on the line. Display2=" " Display3=Check to see if the line is in use by someone else. Display4=Pick up a phone on the same line to see if there is a dialtone. ######################################################################################## #Disabled User Events- SmartDAA Related Events #To enable an event, copy the event, and append it to the enabled user event section. #Then reassign the event number to equal (last event #) +1 ######################################################################################## [EVENT-4] # Smart DAA only Name=The Line is in use Level=Alert Code=43 # CSDIAG_CALL_SETUP_RES Subcode=3 Display1=The modem has reported the line is in use. Display2=" " Display3=Check to see if the line is in use by someone else. [EVENT-5] # Smart DAA only Name=Extension Offhook Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=43 # Extension Offhook Display1=The modem is reporting a phone extension is offhook. Display2=" " Display3=Check the other phones in the house and make sure that all are on hook. Display4=If you still have a problem unplug the phone line from the modem and check for dial tone. [EVENT-6] # Smart DAA only Name=Loop Current Interrupted, Code 45-46 Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=46 # Loop Current Interrupted Display1=Loop Current Interrupted [EVENT-7] #Smart DAA only Name=Digital Line Protection Level=Alert Code=45 Subcode=101 Display1=A digital line was detected by the modem. Display2=To protect the modem from high voltages, the modem Display3=was place back on hook. Please disconnect the digital phone Display4=line and plug the modem into an analog phoneline. ######################################################################################## #Disabled User Events- Untested, ######################################################################################## [EVENT-8] # This event was not tested. Code 43 Subcode 0 is not documented. Name=Call Didn't Connect, Code 43-0 Level=Alert Code=43 # CSDIAG_CALL_SETUP_RES Subcode=0 Display1=Check the following solutions and then re-dial: Display2=" " Display3=1) Make sure an extension phone is not being used. Display4=2) Make sure the phone cable is connected. Display5=3) Try using a different phone cable. Display6=4) Try dialing another number. [EVENT-9] # This alert was not able to be tested. Could not get this subcode from API. Name=Voice Code 43-5 Level=Alert Code=43 # CSDIAG_CALL_SETUP_RES Subcode=5 Display1=The line has Voice trafic in it. [EVENT-10] # Not used in normal modem opperation. Name=Data Calling Tone Code 43-8 Level=Alert Code=43 # CSDIAG_CALL_SETUP_RES Subcode=8 Display1=Date Calling Tone [EVENT-11] # This alert only works when making fax calls, not used. Name=Fax Answer Tone Code 43-9 Level=Alert Code=43 # CSDIAG_CALL_SETUP_RES Subcode=9 Display1=Fax Answer Tone [EVENT-12] # Only works on incoming fax calls, not used. Name=Fax Calling Tone Code 43-10 Level=Alert Code=43 # CSDIAG_CALL_SETUP_RES Subcode=10 Display1=Fax Calling Tone [EVENT-13] # Need documentation on this code. Name=No Previous Call Code 45-1 Level=Alert Code=45 Subcode=1 Display1=No Previous Call [EVENT-14] # Blacklisting is not used in the US. Name=Number Blacklisted Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=41 # Blacklisted Display1=In some regions this can occur if the modem dials the Display2=same number too many times within a certain period. Display3=" " Display4=Wait a bit, then try to dial the number. [EVENT-15] # Not documented, tested on used. Blacklisted? Name=Delayed, Code 45-4 Level=Alert Code=45 Subcode=4 Display1=Delayed [EVENT-16] # Tested but removed, dial tone tested with -3 Code. Name=No Dial Tone on Phone Line Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=47 # No Dial Tone Display1=The phone line does not have a dial tone. Display2=" " Display3=Make sure the line is plugged into the modem. Display4=Make sure the phone line is not in use. Display5=Plug a phone in and check for dial tone. Display6=If you still have no dial tone call the phone company. [EVENT-17] # Not documented, tested or used. Name=The line has voice on it, Code 45-48 Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=48 # Voice Display1=The phone line does not have a dial tone. Display2=" " Display3=Make sure the line is plugged into the modem. Display4=Make sure the phone line is not in use. Display5=Plug a phone in and check for dial tone. Display6=If you still have no dial tone call the phone company. [EVENT-18] # Not documented, tested or used. Name=Fax Detected Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=66 # Fax Detected Display1=The number you have called is a Fax number. Display2=" " Display3=Check the number and try again. [EVENT-19] # Not tested, documented or used. Name=Protocol Negotiation Failed, Code 45-94 Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=94 # Negotiation Failed Display1=This may have been just a random disconnection. If the problem persists, then check the solutions below: Display2=" " Display3=1) Make sure an extension phone is not in use. Display4=2) If your phone line has call waiting then disable it per the phone company instructions. Display5=3) There may be a problem at the number being dialed. Try another number. [EVENT-20] # Not documented, tested on used. Name=Call in Progress Code 45-2 Level=Alert Code=45 Subcode=2 Display1=Call in Progress ######################################################################################## ######################################################################################## # Enabled Events ######################################################################################## ######################################################################################## [EVENT1] #Code 43-1 This alert comes up if the phone line is unplugged during a call. Name=No Dialtone Level=Alert Code=43 # CSDIAG_CALL_SETUP_RES Subcode=1 Display1=Check the following solutions and then re-dial: Display2=" " Display3=1) Make sure an extension phone is not being used. Display4=2) Make sure the phone cable is connected. Display5=3) Try using a different phone cable. [EVENT2] # Code 45-0 Not tested Name=Call Terminated Level=Suspend Code=45 # CSDIAG Termination Cause Subcode=0 # Cause Undifined Display1=Check the following solutions and then re-dial: Display2=" " Display3=1) Make sure an extension phone is not being used. Display4=2) Make sure the phone cable is connected. Display5=3) Try using a different phone cable. Display6=4) Try dialing another number. [EVENT3] # Not able to get this to display. Call waiting gives 45-63 when simulated. Name=Call Waiting Disconnect Code 45-3 Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=3 # Call Waiting Tone Display1=Your modem was disconnected because of Call Waiting Display2=" " Display3=An incoming call caused a disconnect due to the call-waiting feature on Display4=this phone line. Display5=To avoid this you can modify Windows dialing properites to disable call waiting. Display6=" " Display7=1. Click on the Start button and select Settings and Control Panel. Display8=2. Double-click on the Modem icon. Display9=3. Now click on the Dialing Properties button. Display10=4. Put a check in the 'To disable call waiting, dial:' box and select Display11=the correct command in the drop down box to the right. Display12=The most common is *70. Display13=Contact your local phone company if you are not sure. [EVENT4] # Tested. S30 timer for line activity, in 10 sec steps. Set with ats30=x. Name=Inactivity Timer Expired Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=25 # Inactivity Timer Expired Display1=Your modem was disconnected because of inactivity on the connection. Display2=" " Display3=If the connection is not used for some period of time Displat4=your computer will interrupt the connection. Display5=This amount of time is defined by the software on your computer Display6=and may be set by the ISP software you are using. [EVENT5] # Tested with different S7 values. Came up with voice answer. Name=No Answer Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=44 # S7 Timer Expired Display1=The number dialed is not being answering by a modem. Display2=" " Display3=Check the number to see if it is correct. Display4=Try a different number for the internet service provider. Display5=Using a telephone, call the number you are dialing to see if it is being answered. [EVENT6] # Tested with simulation Name=Fast Busy Tone Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=49 # Reorder Tone Display1=This usually indicates that all circuits are busy. Display2=" " Display3=Check the number and dial again. If this problem continues check with Display4=the phone company or your internet service provider. [EVENT7] Name=Unexpected Modem Disconnect Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=60 # Carrier Lost Display1=Disconnect due to lost carrier Display2=" " Display3=Your phone line got unplugged or something caused it to disconnect. Display4=Check your phone cable, check dial tone and try again. Display5=If this continues you may have a problem with the phone line. [EVENT8] Name=Training Failed Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=61 # Training Failed Display1=The Modem training sequence failed. Display2=This is caused by poor line conditions. Display3=If the problem continues contact the phone company about line quality. [EVENT9] Name=Unexpected Modem Disconnect Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=63 # Retrain Failed Display1=Your modem failed to retrain after the line conditions changed. Display2=This may have been a random disconnection or caused by Call Waiting. Display3=If the problem persists, then check the solutions below: Display4=" " Display5=1) Make sure an extension phone is not in use. Display6=2) If your phone line has call waiting disable it per the phone company instructions. [EVENT10] Name=Unexpected Modem Disconnect Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=65 # GSTN Cleardown Display1=This call was terminated by the modem you called. Display2=This could be normal but could also be an error by the other modem. [EVENT11] # Tested Name=Connection Terminated Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=80 # Anykey Abort Display1=The call never connected Display2=" " Display3=You may have hit a key during the modem handshake. Display4=This will terminate the connection. Try again and wait longer before typing. [EVENT12] Name=Modem Disconnection From ATH Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=81 # ATH Hang up command issued Display1=Disconnect Caused from ATH issued by your computer. Display2=" " Display3=A command was issued by your computer to reset the modem. Display4=This could have been caused by one of the programs or by Windows. [EVENT13] Name=Modem Disconnection From ATZ Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=82 # ATZ Reset command issued Display1=Disconnect Caused from ATZ issued by your computer. Display2=" " Display3=A command was issued by your computer to reset the modem. Display4=This could have been caused by one of the programs or by Windows. [EVENT14] # Not tested Name=Frame Reject Error Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=90 # Frame Reject Display1=Problem with V.42 LAPB error control. Display2=An error in the frame caused disconnect. Display3=This could be caused by the line conditions changing. [EVENT15] # Tested with at\n0 (EC off) and at\n4 on calling modem Name=Error Control Problem Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=91 # No EC Established Display1=The connection was terminated because of an error control problem. Display2=If error control is disabled on the answering modem, your modem may Display3=hang up after a short time. Check with your internet service provider. [EVENT16] # Not tested Name=Protocol Violation Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=92 # Protocol Violation Display1=The answering modem has a problem. Display2=Check with the internet service provider or service you are calling Display3=if the problem continues. [EVENT17] # Not tested Name=Unexpected Modem Disconnect Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=93 # n400 Exceeded Display1=This may have been just a random disconnection. If the problem persists, check the solutions below: Display2=" " Display3=1) Make sure an extension phone is not in use. Display4=2) If your phone line has call waiting then disable it per the phone company Display5=instructions. Check with Technical support if the problem continues. [EVENT18] # Tested, ATH by recieving modem with Error Control on. Name=Dropped by the other modem Level=Alert Code=45 # CSDIAG_TERMINATION_CAUSE Subcode=95 # Discontinue Frame Display1=The number being dialed disconnected the call. Display2=" " Display3=Make certain the number being dialed is correct. Display4=Try a different number for the internet service provider. Display5=Check with the ISP to see if they have a problem. [EVENT19] Name=Busy Tone Detected Level=Alert Code=43 #CSDIAG_CALL_SETUP_RES Subcode=3 #UD_CallSetupInfo_Busy Display1="A busy tone was detected" Display2="Please try placing the call again or make sure the correct number is being dialed." [EVENT20] #Smart DAA only Name=Digital Line Protection Level=Alert Code=45 Subcode=101 Display1=A digital line was detected by the modem. Display2=To protect the modem from high voltages, the modem Display3=was place back on hook. Please disconnect the digital phone Display4=line and plug the modem into an analog phoneline. ###############################################################" [EVENT21] #Smart DAA only Name=Digital Line Protection Level=Alert Code=41 Subcode=0 ModemOnHold=1 [EVENT21] #Smart DAA only Name=Digital Line Protection Level=Alert Code=103 Subcode=0 ModemOnHold=1 [EVENT22] #Smart DAA only Name=Digital Line Protection Level=Alert Code=105 Subcode=0 ModemOnHold=1 ###############################################################" [EVENT23] Name=TX rate alert Level=Suspend Display1=Your upstream data rate has fallen below 28.8k Display2=" " [EVENT24] Name=RX data rate alert Level=Suspend Display1=The downstream data rate has fallen below 40k Display2=" " [EVENT25] Name=SNR Alert Level=Suspend Display1=Signal to noise ratio is less than 40db Display2=" " [EVENT26] Name=Robbed Bits Alert Level=Alert Display1=2 or more robbed bits have been detected Display2=" " [EVENT27] Name=Digital Pads Alert Level=Alert Display1=1 or more digital pads have been detected Display2=" " [EVENT28] Name=Rate Renegotiations granted Level=Alert Display1=3 or more rate renegotiations granted Display2=" " [EVENT29] Name=Retrains granted Level=Alert Display1=3 or more retrains granted Display2=" "Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.