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** DigitalPersona(TM) **
** U.are.U Logon **
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Version 1.1.0
TABLE OF CONTENTS
>> 1.0 Installation Notes
>> 2.0 Known Issues
>> 3.0 Support
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>> 1.0 INSTALLATION NOTES |
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*SYSTEM REQUIREMENTS FOR U.ARE.U Logon SOFTWARE*
-Pentium-class processor
-24MB RAM
-USB port
-Windows 2000, Windows NT with Service Pack 4.0 or later, Windows Millennium, Windows 98, or Windows 95 with USB support
-Internet Explorer 4.0 or later
*U.ARE.U Logon INSTALLATION*
U.are.U Logon can be installed through setup.exe located on the CD. The CD will install automatically if you have autorun enable for your cd-rom.
*AUTO ADMIN LOGON*
Windows 2000 allows users to configure their computer to auto logon to the computer to the system when it is started. U.are.U Pro overrides this setting. Users of this feature should establish a Windows Account with a password before installing.
*FRENCH LANGUAGE INSTALLATIONS*
Due to French import laws, Microsoft has disabled some necessary services used by U.are.U Logon. This is only the case when the Regional Settings of the workstation is set to French Standard. U.are.U Pro will function correctly in all other French languages (e.g. French Luxemburg, French Belgian, etc.). You can change the language support from Windows Control Panel->regional settings (make sure you set the new French language as the default).
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>> 2.0 KNOWN ISSUES |
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*POWER MANAGEMENT: SUSPEND, STANDBY, OR SLEEP MODE*
On some machines (Windows 2000 or Windows 98/95) the U.are.U Logon may experience unstable behavior with standby, suspend, or sleep mode. The symptoms are as follows(it may vary from machine to machine)
1) machine cannot go into suspend mode.
2) After waking or coming back from Suspend mode, the sensor light does not turn on.
3) After waking or coming back from Suspend mode, the sensor light is on, but it does not take fingers.
Suggestion:
If your system present the above problems, it is recommended that you do not enable suspend mode for your system.
You can still have suspend mode enabled for the monitor and the harddisk. When the sensor does not respond after waking up from suspend, you may try to unplug and replug the sensor.
*PC ANYWHERE*
Users of PCAnywhere must uninstall PCAnywhere before installing or upgrading U.are.U Logon. PCAnywhere does not allow dynamic changes of the Logon GINA (U.are.U Logon) and must be uninstalled first. After installing or upgrading Pro you may then re-install PCAnywhere and use it with U.are.U Pro. Note: You must uninstall, you can not use the "repair" function of PCAnywhere because it will uninstall part of Pro. PCAnywhere must always be the last software installed on your PC for you to access your PC remotely.
*U.ARE.U PRO ON WINDOWS 95/98 WITH EUDORA 3.0*
After installing the U.are.U Pro Workstation software on a Windows 98 machine
deployed with U.are.U Pro Server, the Eudora 3.0 email program will not start. This
problem does not occur on Windows NT and 2000 workstations or in deployments
without U.are.U Pro Server.
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>> 3.0 SUPPORT |
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Please first contact your authorized DigitalPersona reseller for any support needs. If you wish to return a sensor, you will need a Return Merchandise Authorization (RMA) number. You can find technical support on the DigitalPersona website. Technical support is also available directly from DigitalPersona through email or by phone.
E-mail: support@digitalpersona.com
Web site: www.digitalpersona.com
Phone calls within USA
Phone: 650-261-6070
877-378-2740
Fax: 650-261-6079
Phone calls from outside USA
Phone: 650-261-6070
Fax: 650-261-6079
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.