EM3900-U Data/Fax/Voice/Speakerphone External Modem
IMPORTANT NOTES
===============
A. WINDOWS 95 INSTALLATION
B. WINDOWS 98 INSTALLATION
C. WINDOWS NT4 INSTALLATION
D. WINDOWS 2000 INSTALLATION
E. WINDOWS MILLENNIUM INSTALLATION
F. WINDOWS XP INSTALLATION
G. WINDOWS 98 RELATED ISSUE
H. HOW TO UNINSTALL MODEM
I. Technical Support
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A. WINDOWS 95 INSTALLATION
===========================
1. Windows 95 will automatically detect the modem. Click
"Next" to continue.
2. Insert the EM3900 Modem Installation Disc provided into the CD-ROM
Drive.
3. Click on "Other Locations".
4. Type in the location of the driver D:\win9x where D: is the CD-ROM
drive. Then click "OK" to continue.
5. Modem Driver will be found on the EM3900 Installation Disc.
click "Finish" to begin modem installation.
6. When the system prompts for the installation CD, click "OK".
7. Type in the location of the file D:\win9x where D: is the CD-ROM
drive. Then click "OK" to continue.
8. System will then automatically load all the necessary drivers and files
needed.
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B. WINDOWS 98 INSTALLATION
===========================
1. Windows 98 will automatically detect the modem. Click
"Next" to continue.
2. Insert the EM3900 Modem Installation Disc provided into the CD-ROM
Drive.
3. Select "Search for the best drivers for your device. (Recommended)" and
click "Next" to continue.
4. Enable "Specify a location" selection. Next, type in the location of the driver
D:\win9x where D: is the CD-ROM drive. Then click "Next" to continue.
5. Modem Driver will be found on the EM3900 Installation Disc.
Click "Next" to continue.
6. Click "Finish" to complete modem installation.
7. System will then automatically load all the necessary drivers and files
needed.
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C. WINDOWS NT4 INSTALLATION
============================
1. From the Control Panel, double click the Modems icon. The system will try to
detect the modem. If not, click on "Add".
2. The modem will be detected as a standard modem. Click on "Change" and then
"Have Disc".
3. Next, type in the location of the driver D:\winNT4 where D: is the CD-ROM drive.
Then click "OK" to continue.
5. Modem Driver will be found on the EM3900 Installation Disc.
Click "Next" to continue.
6. Click "Finish" to complete modem installation.
7. System will then automatically load all the necessary drivers and files
needed. Then restart the system.
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D. WINDOWS 2000 INSTALLATION
==============================
1. Windows 2000 will automatically detect the modem. Click "Next"
to continue.
2. Insert the EM3900 Installation Disc provided into the CD-ROM Drive.
3. Select "Search for a suitable driver for my device. (recommended)" and
click "Next" to continue.
4. Enable "Specify a location" selection and click "Next" to continue.
5. Next, type in the location of the driver D:\win2000 where D: is the CD-ROM drive.
Then click "OK" to continue.
6. Modem Driver will be found on the EM3900 Installation Disc. Click "Next" to continue.
7. Select a country when prompt for setting of country current in and then click "OK".
8. Click "Finish" to complete modem installation.
9. System will then automatically load all the necessary drivers and files
needed.
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E. WINDOWS MILLENNIUM INSTALLATION
===================================
1. Windows Millennium will automatically detect the modem. Select "Specify the
location of the driver (Advanced)". Click "Next" to continue.
2. Insert the EM3900 Installation Disc provided into the CD-ROM Drive.
3. Enable "Specify a location" selection. Next, type in the location of the driver
D:\WinME where D: is the CD-ROM drive. Then click "Next" to continue.
4. Modem Driver will be found on the EM3900 Installation Disc.
Click "Next" to continue.
5. Click "Finish" to complete modem installation.
6. System will then automatically load all the necessary drivers and files
needed.
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F. WINDOWS XP INSTALLATION
===========================
1. Windows XP will automatically detect the modem. Click "Next" to continue.
2. Insert the EM3900 Installation Disc provided into the CD-ROM Drive.
3. Select "Search for a suitable driver for my device. (recommended)" and
click "Next" to continue.
4. Enable "Specify a location" selection and click "Next" to continue.
5. Next, type in the location of the driver D:\winxp where D: is the CD-ROM drive.
Then click "OK" to continue.
6. Modem Driver will be found on the EM3900 Installation Disc. Click "Next" to continue.
7. Select a country when prompt for setting of country current in and then click "OK".
8. Click "Finish" to complete modem installation.
9. System will then automatically load all the necessary drivers and files
needed.
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G. WINDOWS 98 RELATED ISSUE.
=============================
User may encounter problem such as modem cannot dial out under Windows 98.
Please close all modem applications and restart the Windows. Make sure you
have connected the Phone Line before re-running the application again.
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H. HOW TO UNINSTALL MODEM?
===========================
For Windows 9x and Windows Millennium the product is installed with Uninstall Program
allowing user to remove modem completely from the system. To perform an
un-installation, proceed to Control Panel / Add/Remove Program icon.
To complete, for Windows 9x and Windows Millennium you need to remove the
"EM3900-U External Modem Files".
For Windows NT4, from Control Panel, double click the Modems icon. A Modem Properties
windows will appear. Click on the Remove button. Then go to
Control Panel / Add/Remove Program icon and remove the "EM3900-U External Modem Files".
For Windows 2000 and Windows XP proceed to the Device Manager. Choose the "EM3900-U
External Modem", right click on the mouse and select uninstall. Then go to
Control Panel / Add/Remove Program icon and remove the "EM3900-U External Modem Files".
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I. Technical Support
====================
***********************************************************
* In case you encounter any problem with our products, *
* please quote the following model when calling our *
* Technical Support : *
* *
* EM3900-U External Modem (Version 3.0) *
***********************************************************
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.