To users of the Intel motherboards When the one of the following motherboard of Intel products is used, the problem that our DVD-ROM is not recognized with BIOS and OS occurs. It is a problem by compatibility with Intel's BIOS, and this problem does not occur in the motherboard equipped with a similar chip set if BIOS is not the Intel's one. mMotherboardn Intel D815EEA (Chipset : Intel i815E) Intel VC820 (Chipset : Intel i820(E)) The problem will occur though there is no problem in early versions BIOS of VC820. If VC820's BIOS update is done to latest BIOS of the Web site of Intel or VC820 is what bought recently, then this problem occurs. Some computer of some makers which equiped the OEM mode of these Intel's motherboard, a similar problem occurs. (For example, A part model of DELL Dimension series) [Applicable firamware of DVD-ROM to this problem] DVD-113 befor from Ver1.14 (solved Ver1.20 or later) DVD-103S befor from Ver1.17 (solved Ver1.20 or later) DVD-A03S befor from Ver1.17 (solved Ver1.20 or later) DVD-114 befor from Ver2.03 (solved Ver2.06 or later) DVD-104S befor from Ver2.02 (solved Ver2.06 or later) DVD-A04S befor from Ver2.02 (solved Ver2.06 or later) DVD-115 befor from Ver1.14 (solved Ver1.21 or later) DVD-105S befor from Ver1.14 (solved Ver1.21 or later) DVD-A05S befor from Ver1.14 (solved Ver1.21 or later) EAction method to this problem Please download the latest version from our web site and unarchive it. Next, you need change the setting of BIOS with doing the following steps, because DVD-ROM drive is not available with default BIOS setting. If you do the following steps, then the drive can be recognized by BIOS even in the state of an old firmware. 1) Power on your PC. 2) When show the Intel logo or BIOS POST sequence, press "F2" key. Then BIOS SETUP UTILITY apppers on the display. 3) Select "Advanced" from menu. 4) Select "IDE Configuration" and press "Enter" key. 5) Select the position of connecting your DVD-ROM, and press "Enter" key. Factry default setting of DVD-ROM drive is the "Master" configuration. Therefore, normally you may choose the "Secondary IDE Master", but if you change the configuration of DVD-ROM drive then certify the configuration and the position of your DVD-ROM. 6) Next, if show "Type [Auto]" on the display, press "Enter" key and select "CD-ROM" or "ATAPI Removable" from the list and press "Enter" key again. 7) Next, press "F10" key, then show the message "Save configuratio changes and exit now ?". Please select "[Yes]" and press "Enter" key. 8) When PC reboot is completed, please update the firmware of DVD-ROM according to the procedure written in the "readme.txt" file. 9) When the update operation is completed, then repeat the step 1 to 5. And change the "Type [CD-ROM]" or "Type [ATAPI Removable]" to "Type [Auto]". Please save the BIOS configuration as same operation of the step 7. When the above steps are completed, then DVD-ROM drives can be recognized correctly by BIOS and OS on Intel's motherbord.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.