How to setup modem for use with JUMP Manager
The use of modem with JUMP manager is fairly simple. User has to connect
external modem using 1:1 standard modem cable (because hardware handshake
is used together with CD - carrier detect signal). Internal modem is
automatically connected properly with all signals avaliable.
Best chance for success with modems is to use the same type on both ends.
In case this is not possible, one has to work a little more.
Best strategy for setting up configuration of the modem is to preconfigure
it by storing configuration into modem and in JUMP Manager just use ATZ as
initialization string to load stored configuration. We propose to use
following steps (using HyperTerminal application on Windows platform or
equivalent program on different platforms):
1. Reset modem using AT command:
AT&F
2. Initialize modem using string (or similar):
ATB0Q0V1X3M1&C1&S0\J0&K3%C0
3. Store configuration in nonvolatile storage of modem using:
ATE&W
Meaning of different parts of initialization string are as follows:
B0 - select CCITT V.22 mode when 1200 baud
Q0 - enables modem to send result codes to the computer
V1 - display result codes as text
X3 - dial tone detect disable, busy tone detect enable
M1 - speaker on until carrier detect
L3 - high volume of speaker
&C1 - carrier detect changes DCD
&S0 - DSR always on
&D0 - DTR override (not hanging of modem)
\J0 - Error control selected by \Nn command
&K3 - Enable RTS/CTS
%C0 - V42.bis/MNP5 disabled
S7=55 - connection completion timeout
It is not very important to use all of them, many modems will work even with
default profile for the modem (AT&F). The fact is, that all protocols used
with GE Digital Energy UPSes use low speed modem communication (1200 or 2400 baud) so they
can use some help with settings. But user can start with default profile and
try some of these settings only in case defaults are different from preferred
settings. Users should also be aware of the fact, that for some modems AT
commands to achieve indicated preferred settings can be different (mostly
only some of them).
If the modem supports so called 'buffered mode' it is best to use such modem
and switch on that functionality.
JUMP Manager can operate modem in one of three regimes - call out only,
receive and receive (Victron only) mode. JUMP Manager is currently
able to receive and process alarm call from all UPSes, but only in case
one uses buffered mode with modem. If not, then user has to have 2 modems
set up for receiving calls - one setup with 'receive' setting for 'large'
UPSes like SitePro, and one setup with 'receive (Victron only)' which
will be able to receive calls from 'small' UPSes like NetPro (Victron
produced).
There is one specific feature of modem use in JUMP manager that can be
surprising for the user. There are currently 3 different protocols used
over the serial line in GE Digital Energy UPSes. That is why at the beginning modem
can call 2 times to find out protocol used (they all use different
settings for serial line - different speeds etc). After that call is always
originated with protocol that was valid during last call which means
that if UPS was not exhcanged for different type only one call will be
enough to establish communication.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.