BIOS Upgrade The following instructions detail the steps that need to be taken in order to upgrade the BIOS of your Ultra TX controller card. BIOS (Basic Input/Output System) controls the booting operation of the Ultra TX. If you receive information regarding an update for the Ultra TX BIOS (from the Promise Technology website or technical support), download the update and then follow these instructions to install the update. NOTE: Before updating the Ultra TX BIOS, you can save the old BIOS by choosing option 1 in the main menu ("Backup Current ROM BIOS to File"). Type the path and file name where you wish to save the old BIOS (i.e., "A:\OLDBIOS.BIN"). 1. Create a bootable DOS floppy, and copy the file "PTIFLASH.EXE" and the file containing the updated BIOS to the floppy diskette. 2. The file "PTIFLASH.EXE" is a DOS program; a DOS boot floppy diskette must be used to run the program. 3. At the "A:\>" prompt, type "PTIFLASH." The main menu should be generated. 4. In the main menu, choose option 2 - "Update BIOS From File." In the pop-up dialog box that appears, enter the path and name of the BIOS file you wish to update to (i.e., "A:\ULBIOS.BIN"). NOTE: If, after typing in the path and file name while trying to update the BIOS, you receive the message "This file is not found," make sure you’ve entered the correct path and file name. 1. The utility will then update the Ultra TX BIOS, and an "Update Success" message will appear. 2. Restart the system. NOTE: When the Ultra TX BIOS appears, make sure that the BIOS version is the new version.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.