readme.txt Driver File Contents (dj1074en.exe)

Hewlett-Packard Install Network Printer Wizard
v 02.00

 
Table of Contents
 1. Overview
 2. DHCP
 3. DNS
 4. IP Address Support
 5. Suggest IP Address (Autonet)
 6. NetWare Support
    a. Supported Versions
    b. NDS Multiple Tree Support
    c. NetWare 5 Support
    d. No Novell Print Path
    e. No NDS volumes
    f. Support for NDS localities
 7. Device Discovery
    a. Gateway
    b. Multi-homed Machines
    c. 0.0.0.0 IP Addresses
    d. Class A Subnet Masks
 8. Driver Support
    a. License Acceptance
    b. Have Disk Support
    c. HP Driver Updates
 9. IPX Port Monitor and Data Corruption
10. Printer Names
11. Printer Share Name
12. Error Messages
13. Known Problems Installing HP Printer Drivers Under Windows 95/98
14. Known Problems Installing HP Printer Drivers Under Windows NT 4.0


 
 1. Overview
    This Read Me file contains last-minute product information for the Hewlett-Packard 
    Install Network Printer wizard for Windows 95/ 98 and Windows NT.
 
 2. DHCP
    If you try to change just the subnet mask on an HP JetDirect print server that has 
    been configured via DHCP, you will get an error message while using the Hewlett-Packard 
    Install Network Printer wizard. Once a JetDirect print server has been manually 
    configured, it will store the IP address, subnet mask and default gateway statically 
    instead of trying to obtain them dynamically. Allowing a static change only to the 
    subnet mask would cause DHCP-configured IP conflicts in the future. For more information 
    on this subject, see the HP JetDirect documentation.

 3. DNS
    In a DNS environment, the Hewlett-Packard Install Network Printer wizard will 
    automatically set up the port with the host name rather than the IP address. If you have 
    a DNS environment that allows Host lookup by IP, but not the reverse lookup, the printer 
    will never print a page. We consider this environment to be an invalid DNS environment. 
    To fix the port without changing the DNS environment, view Properties for the printer.
    Select the ports tab. Select the port that is in use for that printer. Click Configure 
    Port. Change the host name to the correct IP address.


 4. IP Address Support
    Hewlett-Packard Install Network Printer Wizard do not support class D IP address. Class D IP 
    addresses are those addresses with the form of 224.xx.yy.zz

    All addresses of the form 127.xx.yy.zz are reserved for loopback testing.  They are not valid IP
    to be used to configure device on the network.    


 5. Suggest IP Address (Autonet)
    The algorithm for obtaining the IP address for the "Suggest Settings..." button is 
    derived from the Internet Draft DHC-IPV4-AUTOCONFIG by R. Troll entitled "Automatically 
    Choosing an IP Address in an Ad-Hoc IPv4 Network". The algorithm for generating the IP 
    address is to randomly generate an address in the 169.254.x.x reserved address range, 
    then determine if it is in use on the network. If it is in use, generate another address 
    in the range. Repeat until an address is generated that is not in use. The resulting 
    address is not intended for use on the Internet. Microsoft uses a similar scheme for 
    determining an IP address on Windows 98 and Windows 2000 when the system is in an environment 
    that doesn't have a DHCP or bootp server, and the system is configured to dynamically 
    determine and IP address.

 6. NetWare Support
    a. Supported Versions
       The supported versions of NetWare are: 3.11, 3.12, 3.2, 4.11, 4.2. For Novell 
       queue creation, you must be logged into a Novell bindery or NDS server using a Novell 
       supplied client requester. See www.novell.com for client updates.
    b. NDS Multiple Tree Support
       The Hewlett-Packard Install Network Printer wizard only provides support for the NDS 
       tree the user is currently logged into. If a different tree is desired you must quit 
       the application, change your login to the desired tree and rerun the application.
    c. NetWare 5.0 Support
       If NetWare 5 is configured for IPX, and an IPX connection is being used on the client,
       the Hewlett-Packard Install Network Printer Wizard can be used to create an NDS print 
       queue. If NetWare 5 is configured for TCP/IP and a TCP/IP connection is being used on 
       the client, the Hewlett-Packard Install Network Printer wizard can be used to create 
       an IP print path. If the client on which the application is being run has an IPX 
       connection to the NetWare 5 server, and the client is logged in, an NDS queue server 
       print path will be recommended. If IPX is not in use but TCP/IP is, a TCP/IP print 
       path will be recommended. In order to create NDS queues, an IPX connection with a 
       login must be present.
    d. No Novell Print Path
       The Hewlett-Packard Install Network Printer wizard relies upon several DLLs that ship 
       with the Novell Client for 95 and NT. The application will look for these DLLs and 
       the associated entry points within them. If any of the necessary DLLs are missing, 
       or if they do not have the needed entry points (perhaps an old version), a Novell 
       print path will not be available although other supported print paths will be. If a 
       Novell print path is not available when you think one should be, try upgrading your 
       Novell client software to a newer version.

    e. No NDS volumes shown in NetWare 4.11
       There is a known problem reading the list of available NDS volumes in NetWare 4.11 with
       service pack prior to version 7. This problem has been seen in cases were the user
       logs into an NDS context that is at a lower level than the available volumes. The solution
       is to install the NetWare 4 Support Pack 7 or upgrade to NetWare 4.2.

    f. Support for NDS localities
       The Hewlett-Packard Install Network Printer Wizard cannot recognize localities in the 
       NDS context.


 7. Device Discovery
    a. Gateway
       Discovery performance will be very slow if your client PC does not have a gateway 
       configured. To configure a gateway, choose "Network" in the Control Panel, and then 
       look at Properties for the TCP/IP protocol. An input should appear for entering a 
       gateway address. See the online help for a more information on TCP/IP and gateways.
    b. Multi-homed Machines
       Multi-homed machines are not supported. In a multi-homed machine, it is not possible 
       to distinguish between multiple devices with the same IP address. A multi-homed 
       machine is a computer with more than one network connection. It is possible for two 
       or more devices on different networks to have the same IP address. A multi-homed 
       machine would see both devices and there would be no guarantee that you are 
       configuring the correct device. In this case, either disable all but the correct 
       network card, or configure the HP JetDirect print server from another PC that is on 
       the correct network and has only one network card. This problem may also occur on 
       PCs that contains both a network card and a dial-up adapter.
    c. 0.0.0.0 IP Addresses
       Assuming that an IP address is not assigned, a JetDirect-connected printer will have 
       an IP address of "0.0.0.0" for approximately 2 minutes after a factory reset. After 
       2 minutes the IP address will automatically be assigned "192.0.0.192". Attempts to 
       configure a "0.0.0.0" device through an IP print path will fail. You must wait until 
       the HP JetDirect device has a non-zero IP address before attempting to configure it.
    d. Class A Subnet Masks
       If the machine running the Hewlett-Packard Install Network Printer wizard has an IP 
       subnet mask of "255.0.0.0" (which is known as a "Class A" subnet mask), device 
       discovery will suffer a significant performance degradation. To improve discovery 
       performance you must change your subnet mask to a non-Class A subnet mask.

 8. Driver Support
    a. License Support
       Some drivers require the acceptance of a license. When installing a driver, if a 
       dialog appears that requests acceptance of a license, you must approve the license 
       before the application will continue. Failure to approve the license will result in 
       the application hanging.
    b. Have Disk Support
       To support new printers or drivers, the "Have Disk" button can be utilized during 
       driver installation. For the "Have Disk" functionality to work, the media must 
       contain an "inf" file (e.g. filename.inf). Some driver updates available on the 
       World Wide Web are in the form of self-extracting archives and are not in a format 
       that "Have Disk" can utilize. In this case, install the driver before running the 
       Hewlett-Packard Install Network Printer wizard.
    c. HP Driver Updates
       Hewlett-Packard driver updates can be found on the World Wide Web at:
          www.hp.com/go/support
       NOTE: This URL is subject to change.

 9. IPX Port Monitor and Data Corruption
    Some printers may experience data corruption when used with the Hewlett-Packard IPX 
    Port monitor under Windows NT. These errors may be corrected either by installing an 
    appropriate hot fix for NT or by installing Service Pack 4 from Microsoft.

 10. Printer Names
    When naming a printer within the Hewlett-Packard Install Network Printer wizard you 
    must enter a name in English that conforms to the Microsoft Printer Naming rules 
    (i.e. what would be accepted in the Microsoft Add Printer wizard). If a localized name 
    is required, assign the printer name in English and finish the install. Then open the 
    printer folder from the Control Panel and select the desired printer. Select "Rename" 
    from the File menu and rename the printer with a localized name.

11. Printer Share Name
    Spaces are not allowed for naming printer shared name.        


12. Error Messages
    Error writing to <port> for <document>: The system cannot write to the specified file.

    This error message may appear when attempting to print a test page or during regular 
    use. It usually means the printer is out of paper or unavailable. Check the printer 
    and make sure it is plugged in, has paper, etc. If you were running the Hewlett-Packard
    Install Network Printer wizard when this occurred, there is no need to rerun the 
    application. Simply locate the printer in the printer folder and right mouse click on 
    it. Choose "Properties" and select to print a test page. If you have corrected the 
    error condition, a test page should now print.

	Driver cannot install.  Must run printer's setup program.

    When installing certain HP printers (see tables below under #11 and #12), the Hewlett-Packard 
    Install Network Printer wizard may not be able to install the driver.  You will receive an 
    error message stating that you need to run the printer's setup program.  The Hewlett-Packard 
    Install Network Printer wizard may create the printer in the printer's folder despite this error.  
    The installed printer will not function properly.  After the wizard exits, run the setup 
    program that comes with the printer.  You may have to identify the printer as existing on a 
    local port such as LPT1.  Install the printer using this setup program.  Now delete both 
    printers from the printer folder (the printer created by the HP wizard and the printer created 
    by the printer's setup program).  Run the HP wizard a second time.  This time choose existing 
    drivers.  You will see two similar printer strings.  One will be from the first HP wizard 
    install and one from the printer's setup install.  Choose one.  If the wizard exists 
    successfully you chose the proper driver.  If the installation fails, rerun the wizard and 
    this time choose the other driver.  Finally, check to make sure the printer created is the 
    default printer.  This can be accomplished by right mouse clicking on the printer in the 
    printer's folder and seeing if "Set As Default" is checked.


13. Known Problems Installing HP Printer Drivers Under Windows 95/98
    Some HP printer drivers do not install correctly using the printer .INF file and the 
    "Have Disk..." option. These drivers and the behaviors that they exhibit are listed 
    below, along with directions to install these drivers properly.

    Printer Model: HP LaserJet 8100
    Behavior: PCL 6 driver will not install. The user will receive a "Spool 32" error.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the PCL 6 driver.

    Printer Model: HP LaserJet 8000
    Behavior: PCL 6 driver will not install. The user will receive a "Spool 32" error.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the PCL 6 driver.

    Printer Model: HP Mopier 320
    Behavior: PCL 6 driver will not install. The user will receive an error message telling them 
              to run the setup program that came with this printer, and then to run the printer 
              installer again.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the PCL 6 driver.

    Printer Model: HP LaserJet 4050
    Behavior: PCL 5e driver will not install. The user will receive an error message telling them 
              to run the setup program that came with this printer, and then to run the printer 
              installer again.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the PCL 5e driver.

    Printer Model: HP Color LaserJet 4500
    Behavior: Postscript driver will not install. The user will receive an error message telling 
              them to run the setup program that came with this printer, and then to run the 
              printer installer again.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the Postscript 
    	   driver.

    Printer Model: HP DeskJet 2500C
    Behavior: The DeskJet 2500C driver will not install. The user will receive an error message 
              telling them to run the setup program that came with this printer, and then to run 
              the printer installer again.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the driver.

    Printer Model: HP LaserJet 5M
    Behavior: The following drivers will not install properly: PCL Standard, PCL Enhanced, 
              Postscript. The user will receive an error message telling them to run the setup 
              program that came with this printer, and then to run the printer installer again.
    Solution:
    	The drivers for the HP LaserJet 5M can not be installed with the "Install Network 
    	Printer Wizard." Please use JetAdmin or Web JetAdmin to install this printer and drivers.

    Printer Model: HP Color LaserJet
    Behavior: The following drivers will not install properly: HP Color LaserJet, HP Color LaserJet 
              5/5M (CLJ5FR), HP Color LaserJet 5/5M (HP). The user will receive an error message 
              telling them to run the setup program that came with this printer, and then to run 
              the printer installer again.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the driver.
 
 
    Printer Model: HP Color LaserJet 5
    Behavior: The following drivers will not install properly: HP Color LaserJet, HP Color LaserJet 
              5/5M (CLJ5FR), HP Color LaserJet 5/5M (HP), HP Color LaserJet 5/5M Postscript. The 
              user will receive an error message telling them to run the setup program that came 
              with this printer, and then to run the printer installer again.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the driver.

    Printer Model: HP LaserJet 6P
    Behavior: The following drivers will not install properly: PCL Standard, PCL Enhanced, 
              Postscript. The user will receive an error message telling them to run the setup 
              program that came with this printer, and then to run the printer installer again.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the driver.

    Printer Model: HP LaserJet 6L
    Behavior: The PCL Standard will not install properly. The user will receive an error message 
              telling them to run the setup program that came with this printer, and then to run 
              the printer installer again.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the driver.

    Printer Model: HP OfficeJet Pro 1170C
    Behavior: The OfficeJet Pro 1170C driver will not install properly. The user will receive an 
              error message telling them to run the setup program that came with this printer, and 
              then to run the printer installer again.
    Solution:
    	1. Run the file Setup.exe that came with the printer driver to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the driver.

    Printer Model: HP DeskJet 1120
    Behavior: There is a port monitor error right after installing the printer. The printer supplied 
              driver is not supported
    Solution:
    	1. Run the Setup.exe that came with the printer to install the driver.
    	2. Run the "Install Network Printer Wizard" to install the printer with the driver.
 
 
 
 
 14. Known Problems Installing HP Printer Drivers Under Windows NT 4.0
     Some HP printer drivers do not install correctly using the printer .INF file and the "Have Disk..." option. These drivers and the behaviors that they exhibit are listed below, along with directions to install these drivers properly.


	 Printer Model: HP LaserJet 8100
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 PCL 6 client driver. 
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually.

	 Printer Model: HP LaserJet 5000
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 PCL 5 client driver.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP LaserJet 4050
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 PCL 5 and PCL 6 
	           client drivers.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP LaserJet 2100
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 PCL and Poscript 
	           client drivers.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP Laser Jet 6L
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 Postcript client 
	           driver.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP Laser Jet 5P
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 Postcript client 
	           driver.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP Laser Jet 5L
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 Postcript client 
	           driver.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP Laser Jet 5
	 Behavior: Driver will not install. The user will receive an error message telling them to run 
	           the setup program that came with this printer, and then to run the printer installer 
	           again.
	 Solution:
		1. Run the Setup.exe that came with the printer to install the driver.

	 Printer Model: HP LaserJet 5Si Mopier
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP DeskJet 895C
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP DeskJet 890 
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP DeskJet 870
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP DeskJet 2000C
	 Behavior: Driver will not install. The user will receive an error message telling them 
	           to run the setup program that came with this printer, and then to run the printer 
	           installer again.
	 Solution:
		1. Run the Setup.exe that came with the printer to install the driver.

	 Printer Model: HP DeskJet 2500C
	 Behavior: Windows NT 4.0 shared printers cannot install the Windows 95/98 client driver.
	 Solution:
		1. Windows 95/98 client connecting to the Windows NT shared printer must install driver 
		   manually

	 Printer Model: HP OfficeJet Pro 1170C
	 Behavior: No inf file that describe printer drivers.
	 Solution:
		1. Run the Setup.exe that came with the printer to install the driver.

	 Printer Model: HP CopyJet
	 Behavior: No inf file that describe printer drivers.
	 Solution:
		1. Run the Setup.exe that came with the printer to install the driver.



Copyright 1999 Hewlett-Packard Co. All Rights Reserved.
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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