readme.txt Driver File Contents (lj1079en.exe)

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Hewlett-Packard LaserJet Printer Status and Alerts Late Breaking Readme

This Late-Breaking Readme file contains information that may impact
the installation and use of the Printer Status and Alerts software.

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ReadMe File Contents:

1. Known Issues
1.1 -- Overview
1.2 -- Supported Printers
1.3 -- Non-Supported Printers
1.4 -- Printer Status and Alerts Installation
1.5 -- Printer Status and Alerts Uninstaller
1.6 -- Parallel and USB Support
1.7 -- Bi-Directional Functionality
1.8 -- Printer Status and Alerts General

2. Technical Assistance
2.1 -- Obtaining Additional Information from HP Services
2.2 -- Obtaining Information via the Internet
2.3 -- Obtaining Support Services Outside of the United States

3. Legal Statements
3.1 -- Trademark Notices
3.2 -- Legal Notice
3.3 -- Copyright

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1. KNOWN ISSUES
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1.1 OVERVIEW
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This readme provides specific information you should know before you
install and use the Printer Status and Alerts software. Information and
known issues are provided for the following operating systems:

• Windows XP
• Windows 2000
• Windows NT 4.0 (Windows NT4, WinNT4, NT4)
• Windows 95, Windows 98 (Win9x, 9x),
and Windows Millennium Edition (Windows Me, WinMe)

Graphics, Memory Errors, and Print Performance

If you encounter printing difficulties or memory errors with any
application, refer to the online Help topic "Common Print Problems"
in your printer documentation for additional information.

If you encounter slow performance after installing the Printer
Status and Alerts software, refer to section "1.7 Bi-Directional
Functionality" for more information.

Use of non-compatible drivers

See Supported Printers for a list of printer drivers that the
HP LaserJet Printer Status and Alerts software supports.

Installation - general

Before installing the Printer Status and Alerts software,
close all applications and TSR (Terminate and Stay Resident)
programs that load at startup in the Windows operating systems.
Examples of such programs are Microsoft Office Manager,
Norton Desktop, and Dashboard.
Exit any previous version of the Printer Status and Alerts software
you may be running.

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1.2 SUPPORTED PRINTER DRIVERS
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Printer Status and Alerts works with the following printer drivers:

NOTE: Download the latest drivers from the hp internet site to ensure
compatibility. See section 2 for URL information.
NOTE: Internet enabled supplies ordering is only supported for Direct
Connect printers.
NOTE: If your LaserJet printer is not listed below and it is a newer
model product, then support is included with the Printing System
software that was included with your product.

HP LaserJet 9000 PCL 6
HP LaserJet 9000 PCL 5e
HP LaserJet 9000 PS

HP Color LaserJet 8550 PCL 5C
HP Color LaserJet 8550 PS

HP Color LaserJet 8500 PS (2)

HP LaserJet 8150 PCL 6 (1)
HP LaserJet 8150 PCL 5e (1)
HP LaserJet 8150 PS (1)

HP LaserJet 8100 PCL 6 (1)
HP LaserJet 8100 PCL 5e (1)
HP LaserJet 8100 PS (1)

HP LaserJet 8000 PCL 6 (1)
HP LaserJet 8000 PCL 5e (1)
HP LaserJet 8000 PS (1)

HP LaserJet 5000 PCL 6 (1)
HP LaserJet 5000 PCL 5e (1)
HP LaserJet 5000 PS (1)

HP Color LaserJet 4550 PCL 6
HP Color LaserJet 4550 PCL 5c
HP Color LaserJet 4550 PS

HP Color LaserJet 4500 PCL 6
HP Color LaserJet 4500 PCL 5c
HP Color LaserJet 4500 PS

HP LaserJet 4100 PCL 6
HP LaserJet 4100 PCL 5e
HP LaserJet 4100 PS

HP LaserJet 4050 PCL 6 (1)
HP LaserJet 4050 PCL 5e (1)
HP LaserJet 4050 PS (1)

HP LaserJet 4000 PCL 6 (1)
HP LaserJet 4000 PCL 5e (1)
HP LaserJet 4000 PS (1)

HP LaserJet 3200M PCL 6
HP LaserJet 3200M PCL 5e
HP LaserJet 3200M PS

HP LaserJet 3200 PCL 6
HP LaserJet 3200 PCL 5e

HP LaserJet 2200 PCL 6
HP LaserJet 2200 PCL 5e
HP LaserJet 2200 PS

HP LaserJet 1220 PCL 6
HP LaserJet 1220 PCL 5e
HP LaserJet 1220 PS

HP LaserJet 1200 PCL 6
HP LaserJet 1200 PCL 5e
HP LaserJet 1200 PS

HP Mopier 320 PCL 6 (1)
HP Mopier 320 PCL 5e (1)
HP Mopier 320 PS (1)

HP Mopier 240 PCL 6 (1)
HP Mopier 240 PCL 5e (1)
HP Mopier 240 PS (1)

(1) Parallel port BIOS on the computer must be set to ECP mode.
(2) Network support only

NOTE: Windows 2000 and Window XP Users

The LaserJet 3200, LaserJet 2200, LaserJet 1220, and the
LaserJet 1200 are the only printer drivers that currently
support Printer Status and Alerts over a direct connection
in Windows 2000 and Windows XP. The drivers must be
installed using the printing system installer, not the
Windows add printer wizard. If you do not have the
printing system CD that shipped with your printer, please
download the printing system from the HP website or
contact HP technical support as detailed in Section 2 -
TECHNICAL ASSISTANCE

The HP web site will be updated with new versions of the
printer drivers that will support Printer Status and
Alerts software over direct connection in Windows 2000 and
Windows XP as soon as they are available.

NOTE: Window XP Users
HP Printer Status and Alerts will only provide status and
alerts for User Mode based drivers. Kernel Mode drivers
are designed for NT4.0 but some do run in Windows XP, however
they will not be supported by Printer Status and Alerts.
The HP web site contains the latest User Mode drivers which
are designed for Windows 2000 and Windows XP.

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1.3 NON-SUPPORTED PRINTER DRIVERS
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HP Color LaserJet 8500 - PCL

HP LaserJet 3150 - All

HP LaserJet 3100 - All

HP LaserJet 2100 - All

HP LaserJet 1100 - All

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1.4 Printer Status and Alerts INSTALLATION
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Printer Status and Alerts functionality is available for printers
connected over a network using the Windows drivers, or connected
directly with either a parallel or USB cable.

Printer Status and Alerts is supported on Windows operating systems 95,
98, Millennium, NT4, 2000, and XP when using Microsoft networking.
Novell Networking is also supported when printing from Windows 95, 98,
Millennium, NT4, Windows 2000 workstation, Windows XP Professional
using 4.x through 5.1 servers with either Bindery or NDS queues.
Novell NDPS is not supported for Printer Status and Alerts.

The following important support restrictions also apply to Printer
Status and Alerts installation:

Not installed or supported on any version of Terminal Server.

Not supported on Windows 2000 or XP Server or Advanced Server.

Printer Status and Alerts works well on Windows 95, but you cannot
install it on a Windows 95 system until the Microsoft “Winsock2”
patch is first installed. This can be obtained by going to
www.microsoft.com and typing “Winsock 2” in their search engine,
then installing the patch.

For Device Status (printer icons in Status window), computer must
have Internet Explorer version 4.01 or greater installed. This
version is reported as Version 4.72.XXXXX in HELP – “About Internet
Explorer”. No Internet Explorer is necessary for getting status
about jobs for network connected printers. Internet Explorer can
be installed after Printer Status and Alerts.

For the JAWS screen reader software to be able to read the device
status window of the Printer Status and Alerts program, the computer
must have Internet Explorer version 5.0 or greater installed. This
version is reported as Version 5.00.XXXXX in HELP – “About Internet
Explorer”. No Internet Explorer is necessary for getting status
about jobs for network connected printers. Internet Explorer can be
installed after Printer Status and Alerts.

Some important considerations for using Printer Status and Alerts
with Microsoft printer Sharing: (note: Printer Status and Alerts
software does not support alerts on direct-connect shares)

There is a Microsoft patch “Vredir” that is required if you want to
use Printer Status and Alerts on a Millennium, 98, or 95 machine for
a printer that has been shared directly from either a WinNT4.0 or
Win2000 machine. Failure to install the patch could cause a blue
screen on the client machine!

For MS Shared printers, the host system must have either Printer
Status and Alert or the HP driver auto configuration option from
the HP installer on the machine. The client must have Printer
Status and Alerts installed.

Below are easy-to-follow instructions for downloading and installing
the Printer Status and Alerts for Screen Reader Accessibility and
Internet enabled supplies ordering.

1) Before proceeding with the software installation, the printer must
first be properly set up, and the printer drivers must be already
installed, and your computer must be ready to print.

2) Download the file to a folder on your hard drive.

3) Close any screen savers, virus protection programs, or any other
software programs that are running on your computer.

4) Go to the folder where you downloaded the software and double click
the file to extract the files.

5) Go to the folder where these files were extracted to, for example
c:\ljxxxx, and double click on the setup.exe file to start the
installation process. During the install process you will be
asked to select options for "Display status window when." We
suggest you select all of the options for Screen Reader
Accessibility.

6) You only need to install the Printer Status and Alerts software
once on each computer for all HP LaserJet printers connected,
either on the network or direct.

7) Setting options during installation

During the software install we suggest you review each of the
options for status and alerts and select the ones you wish to
receive for your printer.

It is recommended that the settings be set to the following values
if being used in conjunction with screen reader software:

On the "Printer Status and Alerts Settings" screen during
installation, and under "Display the status window when,"
check all boxes.

Also, select "Administrative Settings...," and for "Check
printer status," the status check rate should be set to "More
Often." This will result in the fastest possible feedback,
with a status check rate of about ten seconds.

Changing options after installation

These settings can be changed any time after installation by
running the Printer Status and Alerts software and selecting
the "Options" icon:

Under "Options for: Alerts," and "Display the status window
when," check all boxes.

Under "Options for: Status check rate," and "Refresh document
status information," the status check rate should be set to
"More Often." This will result in the fastest possible
feedback, with a status check rate of about ten seconds.

NOTE: On direct-connect printers, setting the status check rate
to "more often" will mean the screen reader will read the
message every 10 seconds. If this is too often for your
personal preference, you may close the Printer Status and
Alerts window by using the Close button at the bottom right
of the screen. A message will then pop up again the next
time you attempt to print or if a new problem with the
printer is encountered. Alternatively, you can decrease
the status check rate on the Options screen as described
above. You will then receive less timely feedback if an
error occurs, but screen reader software will not repeat
the message as often.

ISSUE: When the HP Printer Status and Alerts software is installed
on a client Novell Directory Services (NDS) installation,
the installation may stall.

DESCRIPTION: In Windows NT 4.0 and Windows 2000, the HP Printer
Status and Alerts NDS installation hangs at 100%.
This occurs because when the Novell login screen
requests that you log into the Novell server to
continue the installation, the Novell login screen is
hidden behind the installer screen.

WORKAROUND: Use Alt + Tab to select the Novell login screen and log
into the server normally. After login, the install will
continue as expected.

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1.5 Printer Status and Alerts UNINSTALLER
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ISSUE: The uninstaller does not completely uninstall all of the
software.

DESCRIPTION: If the installer is used to install more than one language
on the same system, only the files and components from the
last installation will be removed. The installer only
stores one uninstallation log file per system.

WORKAROUND: Uninstall the software for the first language before
installing the software for a second language.

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1.6 PARALLEL AND USB SUPPORT
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ISSUE: HP JetDirect USB EIO card does not work.

DESCRIPTION: The accessory JetDirect USB card is not supported for the
HP LaserJet Printer Status and Alerts software at this
time.

WORKAROUND: None.

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1.7 BI-DIRECTIONAL FUNCTIONALITY
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ISSUE: After installing Printer Status and Alerts for my parallel
connected printer, printing sometimes slows down.

DESCRIPTION: Some printers may experience slower performance due to the
different ways that some computers and printers handle
bi-directional communication over the parallel (LPT)
interface. Some larger, more complex jobs may need more
time to process and print due to the increased
communication traffic over the parallel interface.

WORKAROUND: None.

ISSUE: On NT4 clients, a broken connection is displayed.

DESCRIPTION: When running Printer Status and Alerts, from an NT4 client
machine to a remote printer connected via an NT4 share, a
broken connection is displayed.

WORKAROUND: Check that the Network> Services> RPC Configuration service
is correctly installed on both the client AND the host
(print server ) machines, and that the RPC "Name Service
Provider" field (click RPC - "Properties" to view
information) is set to "Windows NT Locator."

Windows 9x, Windows 2000, and Windows XP are not affected
by this problem, only Windows NT4.

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1.8 Printer Status and Alerts
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ISSUE: Job Status stops responding and print job icons freeze.

DESCRIPTION: When Printer Status and Alerts is tracking a large number of
print jobs, Job Status may stop responding.

WORKAROUND: None

ISSUE: Multiple copies of the same print job show up in the Printer
Status and Alerts windows as separate print jobs.

DESCRIPTION: Some applications send each copy of a print job as a
separate job; therefore, Printer Status and Alerts will
represent each copy as a separate job.

WORKAROUND: Set the Check Status rate to Never, or turn off Job
Status when using applications that send each copy of a
print job as a separate job.

ISSUE: A broken connection is displayed.

DESCRIPTION: This problem may occur on Windows clients using
bi-directional communication to a remote printer using
a Windows printer share.

WORKAROUND:
Ensure that bi-directional communication software is
installed on the server. This can be done by installing
Printer Status and Alerts on the server. If no alerts are
desired on the server, the Check Status rate can be set to
Never to prevent alerts from occurring on the server.

ISSUE: A print job gets stuck and creates a bottleneck in Printer
Status and Alerts.

DESCRIPTION: This problem was observed when sending many print jobs
to the same printer. If the jobs begin to timeout, one
job may be left stuck in a "Canceling" status. This
stuck job affects the performance of Printer Status and
Alerts on subsequent print jobs.
The updating of job status for these new print jobs
slows, causing some of the print jobs to timeout.

NOTE: This problem does not affect printing performance.

WORKAROUND: Follow this procedure to shutdown and restart the
Printer Status and Alerts software:

1. Right-click the "Printer Status and Alerts" icon in the
Windows system tray.

2. Click "Exit".

3. When prompted, select "Yes, start again after reboot".

4. Click "Start", and then click "Run".

5. Type "HPSTATUS.EXE" (do not type the quotation marks)

6. Click "OK" to start Printer Status and Alerts.

ISSUE: When many jobs (for instance, over 40) are sent very quickly
Printer Status and Alerts can sometimes have problems tracking
and showing the jobs as finished. This can result in
temporarily stuck icons in the "Printer Status and Alerts"
window.

DESCRIPTION: If this happens, the icons will eventually time out and
disappear within 5 to 10 minutes.

WORKAROUND: None.

ISSUE: On Windows 95, Windows 98, or Windows Me, installing two
different copies of the same printer on the same port may result
in job status being tracked for only one of the printers.

DESCRIPTION: Having two copies of the same driver (Windows 95,
Windows 98, or Windows Me) sometimes results in no job or
device status for either one.

WORKAROUND: Delete the duplicate printer.

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2. TECHNICAL ASSISTANCE
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2.1 OBTAINING ADDITIONAL INFORMATION FROM HP SERVICES
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See the online user guide that was supplied on CD-ROM with the printer
for additional methods of obtaining software and support information,
such as driver distribution centers, and online services and support.

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2.2 OBTAINING INFORMATION VIA THE INTERNET
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Printer drivers, updated HP printer software, and product and support
information may be obtained from the following URLs. Access the
Internet or FTP address and use the menus to locate the software or
support of your choice. (Paths may change without notice.)

In the U.S. http://www.hp.com/support/
In Europe http://www2.hp.com/

Printer drivers may be obtained from the following sites:

In China ftp://www.hp.com.cn/support/
In Japan ftp://www.jpn.hp.com/support/
In Korea http://www.hp.co.kr/support/
In Taiwan http://www.hp.com/tw/support/
or the local driver website at http://www.dds.com.tw/

URL for Access to HP:
http://www.hp.com/

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2.3 OBTAINING SUPPORT SERVICES OUTSIDE OF THE UNITED STATES
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Visit the HP website at http://www.hp.com/ for more information on
software distribution and customer support options, or contact your
authorized HP Dealer.

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3. LEGAL STATEMENTS
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3.1 TRADEMARK NOTICES
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Adobe(r) and PostScript(r) are registered trademarks of Adobe Systems
Incorporated.

Microsoft(r), Windows(r), Windows NT(r), Windows 2000(r), Windows XP(r), Internet Explorer(r), and Pscript(r) are U.S. registered trademarks of Microsoft Corp.

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3.2 LEGAL NOTICE
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This Software is owned and copyrighted by Hewlett-Packard or its third
party suppliers. Additional copies of the Software are available
at the HP website: http://www.hp.com/

"NO WARRANTY. The information provided in this document and this
software for the Hewlett-Packard Printer Status and Alerts is
provided "As Is." No implied warranties of merchantability and/or
fitness for a particular purpose are given.

LIMITATION OF LIABILITY. IN NO EVENT WILL HP OR HP SUPPLIERS BE
RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOSS OF USE OR LOSS OF DATA) OR OTHER DAMAGES
ALLEGED TO BE CAUSED BY THE USE OF THIS SOFTWARE."

U.S. GOVERNMENT RESTRICTED RIGHTS: The Software and any accompanying
documentation have been developed entirely at private expense. They are
delivered and licensed as "commercial computer software" as defined in
DFARS 252.227-7013 (Oct 1988 ), DFARS 252.211-7015 (May 1991) or DFARS
252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR
2.101(a), or as "Restricted computer software" as defined in FAR
52.227-19 (Jun 1987) (or any equivalent agency regulation or contract
clause), whichever is applicable. You have only those rights provided
for such Software and any accompanying documentation by the applicable
FAR or DFARS clause or the HP standard software agreement for the
product involved. The owner is Hewlett-Packard Company, 3000 Hanover
Street, Palo Alto, California 94304.

The HP Printer Status and Alerts software may be copied and distributed
only to users of HP LaserJet printers. The HP Printer Status and Alerts
software may not be distributed for profit.

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3.3 COPYRIGHT
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