***************************
* *
* CIRRUS MD5650 (MD220) *
* *
* USER MANUAL *
* *
***************************
Ver 1.3
Notice
The information in this document is subject to change in order to improve
the reliability, design, or function of this product without prior notice
and does not represent a commitment on the part of this company.
In no event will the manufacturer be liable for direct, indirect, special,
or consequential damages arising out of the use the product or
documentation, even if advised of the possibility of such damages.
No part of this reference manual may be reproduced or transmitted in any
form or by any means without the prior written permission of this company.
Trademark Acknowledgments
Microsoft, MS, and MS-DOS are registered trademarks, and Windows is a
trademark of Microsoft Corporation. Rockwell is a trademark of Rockwell
Semiconductor systems. IBM PC is a registered trademark and PC/XT, PC/AT
are registered trademarks of International Business Machines Corporation.
All other trademarks and registered trademarks are property of their
respective holders and are hereby acknowledged.
Information in this manual is subject to change without notice.
FCC Compliance Statement
Certified to comply with the limits for a Class B computing device
according to Subpart J or Part 15 of FCC rules. See instructions if
interference to radio reception is suspected.
FCC WARNING
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation.
This device complies with Part 15 of FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference and, (2) this device must accept any interference received,
including interference that may cause undesired operation.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help.
In order for an installation of this product to maintain compliance with
the limits for a Class B device, shielded cables must be used for the
connection of any devices external to this product.
FCC Part 68
This equipment complies with Part 68 of the FCC rules. On the base of this
unit is a label that contains, among other information, the FCC
registration number and Ringer Equivalence Number (REN) for this equipment.
If requested, this information must be given to your telephone company.
The REN is used to determine the quantity of devices you may connect to
your telephone line and still have all of those devices ring when your
number is called. In most, but not all areas, the RENs of all devices
should not exceed five(5.0). To be certain of the number of devices you may
connect to your line, as determined by the total RENs, you should call your
local telephone company to determine the maximum RENs for your calling
area. If the telephone company suspects a problem with your telephone line
is related to an add-on electronic device, such as your modem, they have
the right to temporarily suspend your service. If is your responsibility to
remove from the telephone line any malfunctioning electronic communications
equipment to avoid damage to the telephone system.
If your equipment causes harm to the telephone network, the telephone
company may discontinue your service temporarily. If possible, they notify
you in advance. But if advance notice is not practical, you will be
notified as soon as possible. You will be informed of your right to file a
complaint with the FCC, Your telephone company may make changes to its
facilities, equipment, operations, or procedures that could affect the
proper functioning of your equipment. If they do, you will be notified in
advance to give you an opportunity to maintain uninterrupted telephone
service. The telephone company may ask that you disconnect this equipment
from the network until the problem has been corrected or until you are
sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone
company. Connection to party lines is subjected to state tariffs.
If you experience trouble with this telephone equipment, please contact
your place of purchase for information on obtaining service or repairs.
1. Introduction
1.1 Product Overview
1.1.1 External Front Panel
1.1.2 External Rear Panel
1.1.3 Internal Bracket
1.2 Product Features
2. Installations
2.1 Installation of External Modem
2.2 Installation of Internal Modem
2.2.1 Jumper Setting
2.2.2 Installing Internal Modem Card Procedure
2.3 Installation of Windows 95
2.3.1 With Plug and Play Function User
2.3.2 Without Plug and Play Function User
2.4 Installation of Communication Software
2.5 Cirrus 56K FlashROM
3. Commands
3.1 Note When Typing Commands
3.2 AT Commands
3.3 Voice Command Summary
3.4 Result Codes
3.5 S-Register Definitions
4. Appendix
4.1 Troubleshooting
4.2 What is K56flex (X2) ?
Section 1. Introduction
The Web Excel Fax/Modem can connect your computer to INTERNET, and all
kinds of BBS, and other popular Fax/Modems. This manual describes the
features, procedures of installations, components and AT command set.. etc.
of this modem.
1.1 Product Overview
There are seven indicators lights and five connectors on the front and back
sides of this modem. Following is the function description of these lights
and connectors:
1.1.1 External Front Panel
MR : Modem Ready indicator. CD : Carrier Detect indicator.
TR : TR signal indicator. TD : Transmitted Data indicator.
OH : Off Hook indictor. RD : Received Data indicator.
AA : Auto Answer indicator.
MIC : Microphone Jack. SPK : Speaker Jack.
1.1.2 External Rear Panel
LINE : Telephone line jack.
PHONE : Phone jack.
RS232 : RS232 cable socket.
AC-IN : AC adapter input
ON/OFF : Power switch.
1.1.3 Internal Bracket:
LINE : Telephone line jack.
PHONE : Phone jack.
MIC : Microphone jack.
SPK : Speaker jack.
1.2 Product Features
This Web Excel Fax/Modem supports the following communication standards:
Data:
* ITU-T V.34 * ITU-T V.32bis
* ITU-T V.32 * ITU-T V.22bis
* ITU-T V.22 * Bell 211A
* Bell 103 * V.42bis__Data compression
* V.42__Error correction * MNP 5__Data compression
* MNP2-4__Error correction * X2__56K bps Down stream only
NOTE: ITU-T was formerly known as CCITT.
Fax:
* V.17(14400 bps FAX) * V.29(9600 bps FAX)
* V.27ter(4800 bps FAX)
Voice:
* Voice/Audio mode * Full-Duplex speakerphone (optional)
* DSVD(optional) * Caller ID (optional)
Section 2. Installations
This chapter will describe the detailed steps of how to install and power
on your fax modem. Do not power on your modem before finishing the
following installation.
2.1 Installation of External Modem
If your modem is external one, please refer to following procedure:
1. Plug the male end of the RS-232 cable into the connector marked RS-232
on the back of the modem.
2. Plug the other end of this cable into the serial port on the back of
your computer.
3. Be sure your modem is Power off. Plug the power cable into the AC-IN
connector on the back of the modem.
4. Plug the power adapter into a wall outlet.
5. Plug one end of the phone cable into the modem's LINE jack. Plug the
other end into the phone outlet.
6. To use telephone and the modem on the same line, plug one end of the
optional phone cable into the PHONE jack on the modem; plug the other
end into the phone. Lift the telephone handset and listen for a
DIALTONE to check the connection.
7. Turn your modem on. The MR, HS lights should light up.
8. Turn your computer on.
2.2 Installation of Internal Modem
If your modem is internal fax modem card, please refer to the following
procedure.
2.2.1 Jumper Setting
Before installing your internal modem card, please make sure your jumper
setting is correct. The jumpers default setting of your modem is at COM 4
and IRQ3. To change the setting on your modem, lift the black plastic
pieces and place them on the contacts to match the desired settings.
Reboot your computer after reinstalling the modem with the changed jumpers.
To change the COM port and IRQ, the jumpers should be set as follows:
PORT IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 Base Address
====== ====== ====== ====== ====== ====== ==============
COM1 O S O O O 03F8 IRQ4
COM2 S O O O O 02F8 IRQ3
COM3 O S O O O 03E8 IRQ4
COM4 S O O O O 02E8 IRQ3
S: Select O: Not Select
PnP or COM port select table :
Jumper PnP COM PORT
======== ========== ==================================
COM1 COM2 COM3 COM4
2,4 2,6 1,4 1,6
JP1 4,6,7,8, IRQ
9,10,11 IRQ 3 IRQ 4 IRQ 5 IRQ 7
5 3 10 11
2.2.2 Installing Internal Modem Card Procedure
1. Turn off your computer. Carefully remove the cover form the computer
and select a slot for your modem.
2. Determine how many serial ports are built into your computer. The
internal modem COM port setting defaults is in COM 4, so do not
conflict with COM port existed in your computer.
3. Carefully slide the internal modem into the slot.
4. Replace the slot cover screw to secure the modem and replace the
computer's cover.
5. Connect the phone cable from modem's LINE connector to the phone
outlet.
6. You can also connect your telephone to the modem's PHONE jack
optionally.
7. Turn on your computer.
2.3 Installation of Windows 95
2.3.1 With Plug and Play Function User
1. Set jumpers for PnP mode. Turn on the PLUG AND PLAY feature on your
system BIOS for initializing the PnP device.
2. The "Rockwell V.34 Plug-Play Modem" message will be shown on your
screen when you boot up Win95 with Rockwell PnP internal modem in the
first time.
3. Select the option. Driver from disk provided by hardware manufacturer.
4. Put your driver CD title into CD-ROM X: and find the
X:\MODEM\CIRRUS\MD5650\WIN95\MDMCIR.INF file.
then click "OK". The computer will as PnP ID setup.
2.3.2 Without Plug and Play Function User
1. Start the Windows 95 and process the following steps:
2. Click "My computer" Folder.
3. Click "Control Panel" Folder.
4. Select "Modems" icon. The "Install New Modem" utility will pop-up.
Click "Next".
5. The "Add New hardware Wizard" utility will pop-up.
Select "Next". Computer will ask you to detect new hardware.
Select "Next" for auto detect.
After finish all the hardware detection select "Finish".
6. The "Install New Modem" utility will pop-up again.
Mark "Don't detect my modem, I will select it from a list".
Select "Next".
Select "Have Disk" and Insert the distribution CD title into CD-ROM
X: and find the
X:\MODEM\CIRRUS\MD5650\WIN95\MDMCIR.INF file.
then select "OK".
7. The screen will show the listing items to be selected. Select the
modem model as you have.
for Cirrus Internal 56kbps Fax Modem [MD220]
Select "Cirrus 56000bps Modem Internal (CL-MD5650) Modem", then,
Select "Communication Port(COM4)".
Select "Next".
Select "Finish".
for Cirrus External 56kbps Fax Modem [ME220]
Select "Cirrus 56000bps Modem External (CL-MD5650) Modem", then,
Select "Communication Port (COM2)".
Select "Next".
Select "Finish".
8. The modem setup is completed now.
2.4 Installation of Communication Software
For CD Utility Drivers you can start software installation from
X:\MODEM\SUPERVOC\SV\PICSHELL.EXE.
(X: indicate your CD-ROM drive.)
2.5 Cirrus 56K FlashROM
When you download a new firmware for Cirrus 56K modem. Please follow the
following procedure:
1. At DOS command prompt.
2. Find the file "FLASH.EXE" in your Video Excel CD title with the path
"X:\MODEM\CIRRUS\MD5650\FLASH\".
3. Use the command "FLASH -C2 *.BIN"
C2 : When your communication port is setting to COM2.
*.BIN : The new firmware.
4. When the command is executed. The flash procedure is complete now.
Section 3. Commands
Most people use the communication software programs to tell modem what
they want the modem to do.Therefore, you may not use the commands in this
chapter. However, if you prefer to communicate with your modem more
directly, you can type the following commands. Please note that when your
typing appears on the screen, your modem is in a "terminal mode". this
chapter will be helpful if you like to work in a terminal mode.
3.1 Note When Typing Commands
þ Use the BACKSPACE key to delete typing errors.
þ Every command (except A/ and +++) must begin with the AT or at prefix
and be entered by pressing the ENTER key. For example, to execute the V
command, you would type ATV and press the ENTER key.
þ When you see an n, replace the n with one of the letter or numeric
options listed for that command. For example, for the En command, you
might type ATE1.
þ If a command has numeric options and you don't include an number, zero
is assumed. For example, if you type ATB to indicate a Bn command to be
ATB0.
þ All defaults are based on the &F Hardware Flow Control template load in
NVRAM when the modem is shipped.
3.2 AT Commands
A/ Re-executes the last issued command. Used mainly to redial.
A Go off-hook and attempt to answer a call.
AT? Read Selected S-Register. This command reads and displays the
selected S-Register. An S-Register can be selected by using the
ATSn command.
Bn Bell/ITU-T answer sequence.
B0 Select V.22 connection at 1200bps.
B1 Select Bell 212A connection at 1200bps.
Cn Carrier Control.
C1 return OK message.
Dn Dial.
0-9 DTMF digits 0 to 9.
* The 'Star' digit (tone dialing only).
# The 'gate' digit (tone dialing only).
A-D DTMF digits A,B,C, and D. Some countries may prohibit sending of
these digits during dialing.
L Re-dial last number: the modem will re-dial the last valid
telephone number. The L must be immediately after the D with all
the following characters ignored.
P Pulse (rotary) dial.
T Tone dial.
R This command will be accepted, but not acted on.
S=n Dial the number stored in the directory (n=0 to 3). (See &Z.)
! Flashes the switch hook.
W Wait for second dial tone (X3 or higher); linked to S6 register.
@ Dials, waits for quiet answer, and continues (X3 or higher).
, Dial pause: the modem will pause for a time specified by S8 before
dialing the digits following ",".
; Return to command mode after dialing.
^ Toggles calling tone enable/disable.
En Command Echo
E0 disables command echo.
E1 Enables command echo.
Hn Disconnect (Hang-up)
H0 Hang up. (goes on-hook)
H1 Goes off-hook.
In Identification
I0 Reports product code.
I1 Reports modem chip firmware version
I2 Verifies ROM checksum.
I3 Reports chipset name.
I4 Reserved.
I6 Country code.
I23 Reports OEM defined identifier string
Ln Speaker Volume.
L0 Low speaker volume
L1 Set low speaker volume.
L2 Set medium volume.
L3 Set high volume.
Mn Speaker Control.
M0 Speaker always off.
M1 Speaker ON until CONNECT.
M2 Speaker always on.
M3 Speaker off during dialing and receiving carrier and turn speaker
on during answering.
Nn Automode Enable.
N0 Turn off automode detection.
N1 Turn on automode detection.
On Return to On-Line Data Mode.
O0 Go on-line.
O1 Go on-line and retrain.
P Set Pulse Dial.(for phone lines that don't support touch-tone
dialing)
Qn Quiet Results Codes Control.
Q0 Allow result codes to DTE.
Q1 Inhibit Result codes to DTE.
Sr=n Sets register r to n.
Sn? Display contents of S-Register n.
T Set Tone Dial.
Vn Result Code Form.
V0 Numeric codes.
V1 Verbal codes.
W Connect Message Control.
W0 Report DTE speed in EC mode.
W1 Report line speed, EC protocol and DTE speed.
W2 Report DCE speed in EC mode.
W3 Report DTE speed response codes and information on error
correction and data compression.
W4 Report protocol, data compression, and DTE data rate.
Xn Extended Result Codes.
X0 Report basic call progress result code, i.e., OK, CONNECT, RING,
NO CARRIER, NO ANSWER and ERROR.
X1 Report basic call progress result codes and connections speed OK,
CONNECT, RING, NO CARRIER, NO ANSWER, CONNECT XXXX and ERROR.
X2 Report basic call progress result codes and connections speeds,
i.e.,OK, CONNECT, RING, NO CARRIER, NO ANSWER, CONNECT XXXX
and ERROR.
X3 Report basic call progress result codes and connections rate, i.e.,
OK, CONNECT, RING, NO CARRIER, NO ANSWER, CONNECT XXXX BUSY and
ERROR.
X4 Report all call progress result codes and connections rate, i.e.,
OK, CONNECT, RING, NO CARRIER, NO ANSWER, CONNECT XXXX BUSY, ERROR
and NO DIAL TONE.
Yn Long Space Disconnect.
Y0 Disables long space disconnect before on-hook.
Y1 Enable long space disconnect before on-hook.
Zn Soft Reset and Restore Profile.
Z0 Restore stored profile 0 after warm reset.
Z1 Restore stored profile 1 after warm reset.
&Cn Controls Carrier Detect (CD) signal.
&C0 CD override.
&C1 Normal CD operations.
&Dn DTR Option.
&D0 Ignore an on-to-off transition of DTR.
&D1 Switch to on-line command mode without disconnection.
&D2 Normal DTR operations.
&D3 Modem re-initialized. &Y determines which profile is loaded.
&Fn Load Factory Configuration (Profile).
&F0 Restore factory configuration 0.
&F1 Restore factory configuration 1.
&Gn Select Guard Tone.
&G0 Disables guard tone. (for USA area)
&G1 Enables 550Hz guard tone.
&G2 Selects 1800Hz guard tone.
&Kn Flow Control.
&K0 Disables flow control.
&K3 Enables RTS/CTS flow control.(Default for data modem modes)
&K4 Enables XON/XOFF flow control.
&K5 Enables transparent XON/XOFF flow control.
&K6 Enables both RTS/CTS and XON/XOFF flow control.(Default for fax
modem modes.)
&Mn Asynchronous/Synchronous Mode Selection.
&M0 Selects direct asynchronous operation.
&Rn RTS/CTS Option.
&R0 CTS tracks RTS(async) or acts per V.25 (sync).
&R1 CTS is always active.
&Sn DSR Override.
&S0 DSR is always active.
&S1 DSR acts per V.25
&V Display Current Configuration.
&V1 Display Last Connection Statistics.
&Wn Store Current configuration.
&W0 Store the current configuration as profile 0.
&W1 Store the current configuration as profile 1.
&Yn Designate a Default Reset Profile.
&Y0 The modem will use profile 0.
&Y1 The modem will use profile 1.
&Zn=x Store telephone number.
&Zn=x n=0 to 3 and string.
%C Enable /Disable Data Compression.
%C0 Disables data compression.
%C1 Enables MNP 5 data compression.
%En Enable/Disable Line Quality Monitor and Auto-Retrain or
Fallback/Fall Forward.
%E0 Disable line quality monitor and auto-retrain.
%E1 Enable line quality monitor and auto-retrain.
\An Selects Maximum MNP Block Size.
\A0 64 characters.
\A1 128 characters.
\A2 192 characters.
\A3 256 characters.
\Bn Transmit Break to Remote.
\B1-\B9 Break length in 100 ms units. (Default=3.)
(Non-error corrected mode only.)
\Nn Operating Mode.
\N0 Selects normal speed buffered mode.
\N2 Selects MNP reliable mode
\N3 Selects V.42 Auto-reliable mode
\N4 Selects V.42 reliable mode
+MS Select Modulation
The AT commands Bn, Nn, and +MS=m and S-register S37 define which
modem-to-modem data rates are supported by the modem. The table below
shows the supported modulation types. Each modulation supports one or
more data rates. Supported Modulation Types
<carrier> Description
=========== ===========================================
V21 V.21 300 bps
V22 V.21 1200 bps
V22B V.22 bis 1200 and 2400 bps
V23C V.23 with constant carrier;
1200 bps forward and 300 bps reverse
V32 V.32 4800 and 9600 bps
V32B V.32 bis
7200,9600, 12,200 and 14,400 bps
V34 V.34 asymmetrical connections:
2400, 4800, 7200, 9600, 12200,
14400, 16800, 19200, 21600, 24000,
26400, 28800, 31200, and 33600 bps
V34S V.34 asymmetrical-only connections:
2400, 4800, 7200, 9600, 12200, 14400,
16800, 19200, 21600, 24000, 26400,
28800, 31200, and 33600 bps
V34B V.34 extended asymmetrical connections:
2400, 4800, 7200, 9600, 12200, 14400,
16800, 19200, 21600, 24000, 26400,
28800, 31200, and 33600 bps
V34BS V.34 extended asymmetrical connections:
2400, 4800, 7200, 9600, 12200, 14400,
16800, 19200, 21600, 24000, 26400,
28800, 31200, and 33600 bps
VX2 56-kbps x2 symmetrical connections(transmit):
4800, 7200, 9600, 12200, 14400, 16800,
19200, 21600, 24000, 26400, 28800,
and 31200
56-kbps x2 asymmetrical connections (receive):
33333, 37333, 41333, 42667, 44000,
45333, 46667, 48000, 49333, 50667,
52000 and 53333 bps.
The +MS=m command specifies the allowable connection modulatios
and data rates. The +MS=m command uses four parameters: <carrier>,
<automode>, <min rate> and <max rate>.
It is important to remember that the ordering of commands is important
in configuring the modem. For example, if the DTE 9600 bps data rate
and the AT commands are issued in the following sequence, different
connection rates result:
1. ATS37=0 2. AT+MS= V32B, 1, 0, 14400
AT+MS=V32B, 1, 0, 14400 ATS37=0
ATDT1234 ATDT1234
CONNECT 14400 CONNECT 9600
3.3 Voice Command Summary
IS-101 Voice AT Commands
Reported
Command Function Default Range by & Vn
========== ============================ ========= ========== ===========
+FCLASS=8 Voice mode selection 0 0,1,8,80 yes
+FLO=n Flow Control Select 1 0-2 no
+VBT=m Buffer threshold setting 192,320 192,320 no
+VCID=n Caller ID selection *0 0-2 no
#VCSD=n Voice command mode silence 0 0,1 no
detection
+VDR=m Distinctive Ring selection 0,0 0-255,0-255 no
+VEM=m Event reporting and masking 'C'
BB860980 - no
BFE63883
BB863EE0
+VGM=n Speakerphone microphone gain 128 121-131 no
+VGR=n Receive gain selection 128 121-131 no
+VGS=n Speakerphone speaker gain 128 121-131 no
+VGT=n Volume selection 128 121-131 no
+VIP Initialize parameter - - no
+VIT=n DTE/DCE inactivity timer 0 0-255 no
+VLS=n Relay/speaker control 0 0-16 no
+VNH=n Automatic hang-up control 0 0-2 no
+VRA=n Ringback-goes-away timer 50 0-50 no
+VRN=n Ringback-never-appeared timer 10 0-255 no
+VRX Record mode none - no
+VSD=m Silence detection 128,50 no
(quiet and silence)
+VSM=m Compression method selection 140,8000, 0,0 no
+VSP=n Speakerphone on/off control 0 0,1 no
#VSPS=n Speakerphone type selection manufacturer 0,1 no
-specified
+VTD=n Beep tone duration timer 100 5-255 no
+VTS=m DTMF and tone generation none no
+VTX Play mode none - no
* Noted parameters, commands, and responses depend on the capability to
receive.
3.4 Result Codes
Numeric Verbose
========= =========================
0 OK
1 CONNECT
2 RING
3 NO CARRIER
4 ERROR
5 CONNECT 1200
6 NO DIAL TONE
7 BUSY
8 NO ANSWER
23 CONNECT 75/1200
22 CONNECT 1200/75
10 CONNECT 2400
11 CONNECT 4800
24 CONNECT 7200
12 CONNECT 9600
25 CONNECT 12000
13 CONNECT 14400
59 CONNECT 16800
14 CONNECT 19200
61 CONNECT 21600
62 CONNECT 24000
63 CONNECT 26400
64 CONNECT 28800
65 CONNECT 31200
33 CONNECT 33333
66 CONNECT 33600
34 CONNECT 37333
28 CONNECT 38400
35 CONNECT 41333
36 CONNECT 42666
37 CONNECT 44000
38 CONNECT 45333
39 CONNECT 46666
42 CONNECT 48000
43 CONNECT 49333
53 CONNECT 50666
54 CONNECT 52000
55 CONNECT 53333
56 CONNECT 54666
57 CONNECT 56000
58 CONNECT 57333
18 CONNECT 57600
31 CONNECT 115200
45 RINGBACK
See Note CONNECT (DTE data rate)/ (modulation)/ (error correction)/ (data
compression)/ TX:(DCE transmit data rata) / RX:(DCE receive data
rate)
NOTE: This verbose response code is used to evaluate the modem connection
and is enabled by the W3 AT command. All other 'CONNECT' messages
are used for W0-W2 AT commands.
When the modem is configured for text responses V1, the W3 verbose
response codes provide information about the DTE data rate, connection
modulation, error correction protocol, data compression, and modem-to-
modem data rate. When the modem is configured for W3 and numeric responses
V0, the modem responds as if it were set up for W0.
3.5 S-Register Definitions
S0 No. of rings to auto-answer on
Default: 0
Range: 0-255
Units: ring
S1 Ring count
Default: 0
Range: 0-255
Units: ring
S2 Escape character
Default: 43
Range: 0-127
Units: ASCII
S3 Carriage return character
Default: 13
Range: 0-127
Units: ASCII
S4 Line feed character
Default: 10
Range: 0-127
Units: ASCII
S5 Backspace character
Default: 8
Range: 0-32, 127
Units: ASCII
S6 Wait before dialing
Default: 2
Range: 2-255
Units: second
S7 Wait for carrier
Default: 60
Range: 1-255
Units: second
S8 Pause time for dial modifier
Default: 2
Range: 0-255
Units: second
S9 Carrier recovery time
Default: 6
Range: 1-255
Units: 0.1 second
S10 Lost carrier hang up delay
Default: 14
Range: 1-255
Units: 0.1 second
S11 DTMF dialing speed
Default: 70
Range: 50-255
Units: ms
S12 Guard Time
Default: 50
Range: 0-255
Units: (0.02 second)
S14 Bit-mapped options
Default: 170
Range: -
Units: -
S16 Modem test options
Default: 0
Range: -
Units: -
S18 Modem test timer
Default: 0
Range: 0-255
Units: second
S21 Bit-mapped options
Default: 48
Range: -
Units: -
S22 Bit-mapped options
Default: 118
Range: -
Units: -
S23 Bit-mapped options
Default: none
Range: -
Units: -
S25 Detect DTR change
Default: 5
Range: 0-255
Units: 0.01 second
S27 Bit-mapped options
Default: 64
Range: -
Units: -
S30 Disconnect inactivity timer
Default: 0
Range: 0-255
Units: minute
S31 Bit-mapped options
Default: none
Range: -
Units: -
S32 x2 mode enable
Default: 32
Range: 0-255
Units: -
S33 Sleep mode timer
Default: 10
Range: 0-90
Units: second
S37 Maximum line speed attempted
Default: 0
Range: 0-35
Units: -
Section 4. Appendix
4.1 Troubleshooting
If you experience a problem with your fax/modem, refer to this appendix
for suggestions on resolving the problem.
1. Why internal modem ( Without PnP ) can't install successfully in
Win95 ?
þ Please check "Control Panel"__"System"__"Device Manager"__"COM &
LPT" item. Did the COM port for your modem's setting have been
opened? If no! Goto the "Control Panel"__"Add New Hardware"__click
"Next Step"__click "NO"__ click "Next Step"__then in "COM & LPT"
icon, choice communication port, open the COM port for your modem.
2. If your modem doesn't respond to any AT commands.
þ Make sure the modem is on. (externals only)
þ Make sure you selected the correct COM port and IRQ in your
communications software, and /or in your windows Control Panel.
þ Make sure the computer is in Terminal mode of your communications
software.
þ Type in all upper (AT) or lower (at) case.
þ There may be a COM port/IRQ conflict. Refer back to Internal
Installation. You will need to remove your modem from the PC and
change your COM port and IRQ setting to COM port 3 and IRQ 5 or 7.
If you change your COM port and IRQ setting, also make the changes
in your software and in Windows.
3. Type a command line and receive an ERROR result code.
þ You typed an unacceptable command.
þ Your command line contains more than 40 characters.
4. Do not receive a result code after your fax/modem executes a command
line.
þ All fax/modem result codes may have been disabled with the ATQ1
command. Send the ATQ0 command to enable result codes.
5. Your fax/modem responds to commands but your computer screen doesn't
show the characters you type.
þ Make sure the command echo is off (ATE1 in effect) to have your
fax/modem echo commands.
þ Make sure your communications program is configured to echo command
characters.
6. Each character you type appears twice on your computer screen.
þ Your computer or communications software has its echo feature is
also turned on. If the system you are calling echoes your typed
characters, turn off local echo at your computer, terminal, or
computer software. If the system you are calling doesn't echo type
characters, turn off the fax/modem's echo feature by typing ATE0
(which appears as AATT EE00 on your screen) and pressing the Enter
key.
7. Your fax/modem does not automatically answer calls.
þ Make sure your communications software is set up to automatically
answer calls.
þ Change the value of Register S0 by typing AT S0=n and pressing the
Enter key, where n is the number of rings that must occur before the
fax/modem auto-answer calls.
8. You can't hear through your fax/modem speaker.
þ Use the ATMn command to make sure the speaker is turned on.
þ Use the ATLn command to adjust the listening level.
During data transfer
9. If your screen display random or garbage characters.
þ Set your software to the same word length, parity, and Stop bits as
the remote modem.
þ Make sure that your software and modem are set to the same flow
control setting and to either a fixed or variable serial port rate.
þ Type the following command to load the template that enable hardware
flow control as well as other optimal settings.
AT&F <Enter>
þ Disable any Terminate and Stay Resident (TSR) programs running in
the background.
10. If your communications software is reporting many Cyclic Redundancy
check (CRC) error and low characters per second (CPS).
þ You might have experienced noise on the phone line. Place the call
again. The phone company routes calls differently each time your
call.
þ Type the following command to load the template that enables
hardware flow control as well as other optimal settings:
AT&F <enter>
þ Lower the serial port rate in your communications software to 38400
bps or 19200 bps.
þ Try a different file transfer protocol (do not use Xmodem if other
protocols are variable).
þ Disable any Terminate and Stay Resident (TSR) programs running in
the background, such as screen savers.
11. If the modem disconnect while on-line.
þ Check for loose connections between the standalone modem and the
computer.
þ Check for loose connections between the modem and the telephone
connections.
þ Line noise or interference may be interfering with modem signals.
Retry the connection by dialing the number again.
4.2 What is K56flex (X2) ?
K56flex (X2) is a new modem technology that enable Internet connect at
blistering rates up to 56 Kbps over standard telephone lines. Bridging the
gap between current analog transmission rates and fully digital
communication -such as Integrated Services Digital Network (ISDN)- this
new technology offers substantially faster speeds without requiring the
added investment of installing digital ISDN lines.
This means that graphics-heavy Web pages, sound and video files-the
information that usually makes you wait - now race to your computer at
nearly twice the speed of current V.34 connects. Only if K56flex (X2)
modem connected to an Internet Service Provider (ISP) or corporate site
using K56flex (X2) technology over their digital connection to the
network, you can realize the increase in speed.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.