************************************************************ * Product: Intel(R) Chipset Device Software * Version: 10.0 * Target PCH/Chipset: Mixed Platform * Date: 2014-04-24 ************************************************************ NOTE: For the list of supported chipsets, please refer to the Release Notes ************************************************************ * CONTENTS OF THIS DOCUMENT ************************************************************ This document contains the following sections: 1. Overview 2. System Requirements 3. Contents of the Distribution Package 3A. Public and NDA Configurations 4. List of Available Command Line Switch Options 5. Installing the Software in Interactive Mode 6. Installing the Software in Silent Mode 7. Installing the INF Files Prior to OS Installation 7A. Installing the Windows 7 INF files Prior to OS Installation 7B. Installing the Windows Server* 2008 R2 INF files Prior to OS Installation 7C. Installing the Windows 8 INF files Prior to OS Installation 7D. Installing the Windows 2012 INF files Prior to OS Installation 7E. Installing the Windows 8.1 INF files Prior to OS Installation 7F. Installing the Windows 2012 R2 INF files Prior to OS Installation 8. Installing the INF Files After OS Installation 8A. Installing the Windows 7 INF Files After OS Installation 8B. Installing the Windows Server* 2008 R2 INF Files After OS Installation 8C. Installing the Windows 8 INF Files After OS Installation 8D. Installing the Windows 2012 INF Files After OS Installation 8E. Installing the Windows 8.1 INF Files After OS Installation 8F. Installing the Windows 2012 R2 INF Files After OS Installation 9. Verifying Installation of the Software and Identifying the Software Version Number 10. Troubleshooting ************************************************************ * 1. OVERVIEW ************************************************************ The Intel(R) Chipset Device Software installs Windows* INF files to the target system. These files outline to the operating system how to configure the Intel(R) chipset components in order to ensure that the following features function properly: - Core PCI and ISAPNP Services - PCIe Support - IDE/ATA33/ATA66/ATA100 Storage Support - SATA Storage Support - USB Support - Identification of Intel(R) Chipset Components in the Device Manager This software can be installed in three modes: Interactive, Silent and Unattended Preload. Interactive Mode requires user input during installation; Silent Mode and Unattended Preload do not. This software also offers a set of command line switches, which provide additional installation choices. Refer to Section 4 for detailed descriptions of these switches. ************************************************************ * 2. SYSTEM REQUIREMENTS ************************************************************ 1. Please refer to the Release Notes to view the list of chipsets that the software included with this distribution package is designed to operate with. 2. One of the following operating systems must be fully installed and running on the system before installing this software: Microsoft Windows 7 Microsoft Windows 7 x64 Microsoft Windows Server 2008 R2 Microsoft Windows Server 2008 R2 x64 Microsoft Windows 8 Microsoft Windows 8 x64 Microsoft Windows Server 2012 Microsoft Windows Server 2012 x64 Microsoft Windows 8.1 Microsoft Windows 8.1 x64 Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 R2 x64 This software is designed for the latest Service packs releases of above operating systems. To verify which operating system has been installed onto the target system, follow the steps below: a. Click on Start. b. Select Settings. c. Select Control Panel. d. Double-click on the System icon. e. Click on the General system properties tab. f. Verify which OS has been installed by reading the System information. 3. It is recommended that the software be installed on systems with at least 64MB of system memory. 4. It is recommended that there be a minimum of 5MB of hard disk space on the system in order to install this software. 5. The operating system must be fully installed and running on the system before running this software. 6. Close any running applications to avoid installation problems. 7. It is recommended that the Intel(R) Chipset Device Software be installed onto the target system prior to the installation of other drivers. Please check with the system provider to determine which operating system and Intel(R) chipset are used in the system. ************************************************************ * 3. CONTENTS OF THE DISTRIBUTION PACKAGE ************************************************************ The Intel(R) Chipset Device Software package contains the following items: File(s) ------- SetupChipset.exe -or- Chipset_<version>_VIP.zip -or- Chipset_<version>_MUP.zip -or- Chipset_<version>_BKC.zip -or- Chipset_<version>_<configuration>_MUP.zip -or- Chipset_<version>_<configuration>_BKC.zip The <version> string could be similar to "10.0.0", and the <configuration> string could be similar to "Pre-Alpha", "Alpha", "Beta, "Public", or "NDA". ************************************************************ * 3A. PUBLIC AND NDA CONFIGURATIONS ************************************************************ The Intel(R) Chipset Device Software supports two types of configurations, "Public" and "NDA". The Public configuration has all Intel Confidential (IC) information, such as platform codenames, stripped out of the build. The NDA configuration includes this information, as well as extra installation functionality that is not safe enough to be released publicly, but is required for validation efforts. For this reason, NDA-configured releases are not permitted to be released publicly or to anyone not possessing a Non-Dislosure Agreement (NDA) with Intel Corporation. To help identify whether a given build configured with NDA functionality, a large red banner has been added to the user interface of the installer, stating that it is an NDA build. The Public and NDA configurations are only available for production releases, "Production Candidate" (PC) and "Production Version" (PV). For non-production releases Pre-Alpha, Alpha, and Beta, it is assumed that the build will not be released publicly. Therefore, non-production releases only have one configuration, the NDA configuration. Since there is only one configuration, the "Public" and "NDA" strings are not added to the filenames to differentiate the files since it is not necessary. The Intel(R) Chipset Device Software does not support installation of both build configurations on a single machine, this will result in an error thrown by the Microsoft Windows* Installer framework during the second installation, manifesting as an error message in the log files and on the installer user interface when not running the installer silently or passively. ************************************************************ * 4. LIST OF AVAILABLE COMMAND LINE FLAG OPTIONS ************************************************************ The Intel(R) Chipset Device Software supports several command line switches for various installation options. Below is a list of all the available command line switches that may be used with the program call. Switch Description ---- ----------- -? Displays the the help dialog -downgrade Ignores the downgrade warning. -extract <path> Extracts all driver files to the path specified. -l <path> -log <path> Changes the default log path. -lang <lcid> Specifies the language of the UI. -norestart Inhibits the installer from automatically initiating system reboot after installer, when reboot is required and installer UI mode is not interactive (silent or passive. -overall Overwrites all drivers. -p <path> Changes the default install path. -q -quiet -s -silent Does not display any setup dialogs. Below are the language codes used with the '-lang' switch: LCID Language -------- ------------------------ 0401 Arabic (International) 0804 Chinese (Simplified) 0404 Chinese (Traditional) 0405 Czech 0406 Danish 0413 Dutch 0409 English (United States) 040B Finnish 040C French (International) 0407 German 0408 Greek 040D Hebrew 040E Hungarian 0410 Italian 0411 Japanese 0412 Korean 0414 Norwegian 0415 Polish 0416 Portuguese (Brazil) 0816 Portuguese (Standard) 0419 Russian 040A Spanish (International) 041D Swedish 041E Thai 041F Turkish ************************************************************ * 5. INSTALLING THE SOFTWARE IN INTERACTIVE MODE ************************************************************ 1. Verify that all system requirements have been met as described in Section 2 above. 2. Run the setup program: SetupChipset.exe 3. You will be prompted to agree to the license agreement. If you do not agree, the installation program will exit. 4. Once the operating system reboots, follow the on-screen instructions and accept default settings to complete the setup. ************************************************************ * 6. INSTALLING THE SOFTWARE IN SILENT MODE ************************************************************ 1. Verify that all system requirements have been met as described in section 2. 2. Run the setup program: For silent install with auto-reboot: SetupChipset.exe -s - or - For silent install without auto-reboot: SetupChipset.exe -s -norestart 3. The utility will perform the necessary updates and record the installation status in the following system registry key: HKEY_LOCAL_MACHINE\Software\Intel\INFInst 4. If the utility was not invoked with the "-norestart" swith, the system will automatically restart if the setup was successful. NOTE: The system MUST be restarted for all device updates to take effect. 5. To determine whether the install was successful, verify the "install" value in the registry key specified in Step 3. 6. In Silent Mode the utility will not display the license agreement. When using Silent Mode the license agreement, license.txt, will be placed in the following folder: Program Files/Intel/INFInst folder. Please read this agreement. The following describes the various parameters: Name: "install" Type: String Data: "success" The installation was successful. Data: "fail" The installation was not successful. No INF files were copied to the system. Name: "reboot" Type: String Data: "Yes" A reboot is required to complete the installation. Data: "No" No reboot is required to complete the installation. Name: "version" Type: String Data: <varies> Current version number of the Intel(R) Chipset Device Software ************************************************************ * 7. INSTALLING THE INF FILES PRIOR TO OS INSTALLATION ************************************************************ This procedure requires a minimum of 5MB of hard disk space. It is important to make sure there is enough disk space before beginning the copy process. Copy the operating system installation files from the setup directory to a directory on the hard disk. This can be done by opening 'My Computer', right-clicking on the correct drive, and selecting 'Properties'. IMPORTANT NOTE: The installer executable (SetupChipset.exe) must always be run to guarantee correct installation. In the case of INF injection, this means that the installer must be run after the OS installation completes, even if the INF files have already been installed via INF injection or Have Disk installation. ************************************************************ * 7A. INSTALLING THE WINDOWS 7* INF FILES PRIOR * TO OS INSTALLATION ************************************************************ The simplest method for installing Windows onto new hardware is to start directly from the Windows product DVD with an answer file called Autounattend.xml. Boot the computer with the Windows Setup media in the DVD drive and the configuration set available on an external drive. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. The answer file enables you to automate all or parts of Windows Setup Including adding INF files. You can create an answer file by using Windows System Image Manager (Windows SIM). Microsoft* published a Windows Automated Installation Kit(WAIK) (Must be the windows 7 version) which facilitates creation of answer files and image creation for unattended installs of Windows 7 with tools such as Windows SIM To create a configuration set you will need: Windows System Image Manager (Windows SIM) installed on a technician computer. An authorized copy of a Windows Vista? product DVD. Chipset device driver .inf files. Access to a network share or removable media with sufficient storage space. 1. Create a New Answer File (In this step, you define basic disk configuration and other settings that are required for an unattended installation.) A. On your technician computer, insert the Windows 7 product DVD into the local DVD-ROM drive. B. On the desktop of the technician computer, navigate to the \Sources directory on your DVD-ROM drive. Copy the Install.wim file from the Windows product DVD to a location on the computer. C. Open Windows SIM. On the desktop of the computer, click Start, point to Programs, point to Microsoft Windows OPK (or Windows AIK), and then click Windows System Image Manager. D. On the File menu, click Select Windows Image. E. In the Select a Windows Image dialog box, navigate to the location where you saved the Install.wim file, and then click Open. Note: A warning will appear that a .clg file does not exist. Click OK to create a .clg file. If there is more than one Windows image in the .wim file, you are prompted to select the Windows image to open. F. On the File menu, click New Answer File. 2. Create a Distribution Share (In this step, you create a distribution-share folder on your technician computer. The distribution share will store out-of-box drivers, applications, and any resource files needed for your custom installation.) A. In Windows SIM, in the Distribution Share pane, click Select a Distribution Share. B. Right-click to select Create Distribution Share. C. The Create a Distribution Share dialog box appears. D. Click New Folder, and then type a name for the folder. For example "C:\MyDistributionShareClick" E. In the Distribution Share pane, the distribution share folder opens. Windows SIM automatically creates the following folder structure. C:\MyDistributionShare\$OEM$ Folders C:\MyDistributionShare\Packages C:\MyDistributionShare\Out-of-Box 3. Add Drivers and Applications to Distribution Share A. In Windows SIM, on the Tools menu, select Explore Distribution Share. B. The Distribution Share window opens. C. Copy your device driver files (.inf) to the Out-of-Box Drivers folder. 1. Create subdirectories for each driver. For example, create directories "Chipset" and "Video" in the Out-of-Box Drivers folder. D. Close the distribution share folder. 4. Add a Device Driver to the Answer File (In this step, you add an out-of-box drivers (.inf) path to your answer file.) A. In Windows SIM, on the Insert menu, click Driver Path, and then click Pass 1 windowsPE. B. The Browse for Folder dialog box appears. C. Select the driver path to add to the answer file, and then click OK. For example, "C:\MyDistributionShare\Out-of-Box Drivers\Chipset" 5. Validate the Answer File (In this step, you validate the settings in your answer file and then save them to a file.) A. In Windows SIM, click Tools, and then click Validate Answer File. B. If the answer file validates successfully, a "success" message appears in the Messages pane; otherwise, error messages appear in the same location. C. If an error occurs, in the Messages pane, double-click the error to navigate to the incorrect setting. Change the setting to fix the error, and then revalidate the answer file. D. On the File menu, click Save Answer File. Save the file as Unattend.xml. 6. Create a Configuration Set (In this step, you create a configuration set that will gather all of the resource files that you specified in your answer file into one location.) A. In Windows SIM, on the Tools menu, select Create Configuration Set. B. The Create Configuration Set window opens. C. Specify a destination location where you intend to publish the configuration set D. Select a removable drive such as a USB flash drive (UFD), and then click OK. 7. Deploying a Configuration Set Without a Network A. Turn on the new computer. B. Insert both the removable media containing your configuration set and the Windows 7 product DVD into the new computer. Note: When using a USB flash drive, insert the drive directly into the primary set of USB ports for the computer. For a desktop computer, this is typically in the back of the computer. C. Restart the computer by pressing CTRL+ALT+DEL. Note: This example assumes that the hard drive is blank. D. Windows Setup (Setup.exe) begins automatically. E. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. F. After Setup completes, validate that all customizations were applied, and then reseal the computer by using the generalize option For more information about Windows Server 2008 answer files and unattended installations, please refer to the Windows Automated Installation Kit (WAIK) User's Guide. ************************************************************ * 7B. INSTALLING THE Windows Server 2008 R2* INF FILES PRIOR * TO OS INSTALLATION ************************************************************ The simplest method for installing Windows onto new hardware is to start directly from the Windows product DVD with an answer file called Autounattend.xml. Boot the computer with the Windows Setup media in the DVD drive and the configuration set available on an external drive. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. The answer file enables you to automate all or parts of Windows Setup Including adding INF files. You can create an answer file by using Windows System Image Manager (Windows SIM). Microsoft* published a Windows Automated Installation Kit(WAIK) (Must be the Windows Server 2008 R2* version) which facilitates creation of answer files and image creation for unattended installs of Windows Server 2008 R2* with tools such as Windows SIM To create a configuration set you will need: Windows System Image Manager (Windows SIM) installed on a technician computer. An authorized copy of a Windows Server 2008 R2*? product DVD. Chipset device driver .inf files. Access to a network share or removable media with sufficient storage space. 1. Create a New Answer File (In this step, you define basic disk configuration and other settings that are required for an unattended installation.) A. On your technician computer, insert the Windows Server 2008 R2* product DVD into the local DVD-ROM drive. B. On the desktop of the technician computer, navigate to the \Sources directory on your DVD-ROM drive. Copy the Install.wim file from the Windows product DVD to a location on the computer. C. Open Windows SIM. On the desktop of the computer, click Start, point to Programs, point to Microsoft Windows OPK (or Windows AIK), and then click Windows System Image Manager. D. On the File menu, click Select Windows Image. E. In the Select a Windows Image dialog box, navigate to the location where you saved the Install.wim file, and then click Open. Note: A warning will appear that a .clg file does not exist. Click OK to create a .clg file. If there is more than one Windows image in the .wim file, you are prompted to select the Windows image to open. F. On the File menu, click New Answer File. 2. Create a Distribution Share (In this step, you create a distribution-share folder on your technician computer. The distribution share will store out-of-box drivers, applications, and any resource files needed for your custom installation.) A. In Windows SIM, in the Distribution Share pane, click Select a Distribution Share. B. Right-click to select Create Distribution Share. C. The Create a Distribution Share dialog box appears. D. Click New Folder, and then type a name for the folder. For example "C:\MyDistributionShareClick" E. In the Distribution Share pane, the distribution share folder opens. Windows SIM automatically creates the following folder structure. C:\MyDistributionShare\$OEM$ Folders C:\MyDistributionShare\Packages C:\MyDistributionShare\Out-of-Box 3. Add Drivers and Applications to Distribution Share A. In Windows SIM, on the Tools menu, select Explore Distribution Share. B. The Distribution Share window opens. C. Copy your device driver files (.inf) to the Out-of-Box Drivers folder. 1. Create subdirectories for each driver. For example, create directories "Chipset" and "Video" in the Out-of-Box Drivers folder. D. Close the distribution share folder. 4. Add a Device Driver to the Answer File (In this step, you add an out-of-box drivers (.inf) path to your answer file.) A. In Windows SIM, on the Insert menu, click Driver Path, and then click Pass 1 windowsPE. B. The Browse for Folder dialog box appears. C. Select the driver path to add to the answer file, and then click OK. For example, "C:\MyDistributionShare\Out-of-Box Drivers\Chipset" 5. Validate the Answer File (In this step, you validate the settings in your answer file and then save them to a file.) A. In Windows SIM, click Tools, and then click Validate Answer File. B. If the answer file validates successfully, a "success" message appears in the Messages pane; otherwise, error messages appear in the same location. C. If an error occurs, in the Messages pane, double-click the error to navigate to the incorrect setting. Change the setting to fix the error, and then revalidate the answer file. D. On the File menu, click Save Answer File. Save the file as Unattend.xml. 6. Create a Configuration Set (In this step, you create a configuration set that will gather all of the resource files that you specified in your answer file into one location.) A. In Windows SIM, on the Tools menu, select Create Configuration Set. B. The Create Configuration Set window opens. C. Specify a destination location where you intend to publish the configuration set D. Select a removable drive such as a USB flash drive (UFD), and then click OK. 7. Deploying a Configuration Set Without a Network A. Turn on the new computer. B. Insert both the removable media containing your configuration set and the Windows Server 2008 R2* product DVD into the new computer. Note: When using a USB flash drive, insert the drive directly into the primary set of USB ports for the computer. For a desktop computer, this is typically in the back of the computer. C. Restart the computer by pressing CTRL+ALT+DEL. Note: This example assumes that the hard drive is blank. D. Windows Setup (Setup.exe) begins automatically. E. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. F. After Setup completes, validate that all customizations were applied, and then reseal the computer by using the generalize option For more information about Windows Server 2008 R2* answer files and unattended installations, please refer to the Windows Automated Installation Kit (WAIK) User's Guide. ************************************************************ * 7C. INSTALLING THE Windows 8 INF FILES PRIOR * TO OS INSTALLATION ************************************************************ The simplest method for installing Windows onto new hardware is to start directly from the Windows product DVD with an answer file called Autounattend.xml. Boot the computer with the Windows Setup media in the DVD drive and the configuration set available on an external drive. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. The answer file enables you to automate all or parts of Windows Setup Including adding INF files. You can create an answer file by using Windows System Image Manager (Windows SIM). Microsoft* published a Windows Automated Installation Kit(WAIK) (Must be the Windows 8) which facilitates creation of answer files and image creation for unattended installs of Windows 8 with tools such as Windows SIM To create a configuration set you will need: Windows System Image Manager (Windows SIM) installed on a technician computer. An authorized copy of a Windows 8? product DVD. Chipset device driver .inf files. Access to a network share or removable media with sufficient storage space. 1. Create a New Answer File (In this step, you define basic disk configuration and other settings that are required for an unattended installation.) A. On your technician computer, insert the Windows 8 product DVD into the local DVD-ROM drive. B. On the desktop of the technician computer, navigate to the \Sources directory on your DVD-ROM drive. Copy the Install.wim file from the Windows product DVD to a location on the computer. C. Open Windows SIM. On the desktop of the computer, click Start, point to Programs, point to Microsoft Windows OPK (or Windows AIK), and then click Windows System Image Manager. D. On the File menu, click Select Windows Image. E. In the Select a Windows Image dialog box, navigate to the location where you saved the Install.wim file, and then click Open. Note: A warning will appear that a .clg file does not exist. Click OK to create a .clg file. If there is more than one Windows image in the .wim file, you are prompted to select the Windows image to open. F. On the File menu, click New Answer File. 2. Create a Distribution Share (In this step, you create a distribution-share folder on your technician computer. The distribution share will store out-of-box drivers, applications, and any resource files needed for your custom installation.) A. In Windows SIM, in the Distribution Share pane, click Select a Distribution Share. B. Right-click to select Create Distribution Share. C. The Create a Distribution Share dialog box appears. D. Click New Folder, and then type a name for the folder. For example "C:\MyDistributionShareClick" E. In the Distribution Share pane, the distribution share folder opens. Windows SIM automatically creates the following folder structure. C:\MyDistributionShare\$OEM$ Folders C:\MyDistributionShare\Packages C:\MyDistributionShare\Out-of-Box 3. Add Drivers and Applications to Distribution Share A. In Windows SIM, on the Tools menu, select Explore Distribution Share. B. The Distribution Share window opens. C. Copy your device driver files (.inf) to the Out-of-Box Drivers folder. 1. Create subdirectories for each driver. For example, create directories "Chipset" and "Video" in the Out-of-Box Drivers folder. D. Close the distribution share folder. 4. Add a Device Driver to the Answer File (In this step, you add an out-of-box drivers (.inf) path to your answer file.) A. In Windows SIM, on the Insert menu, click Driver Path, and then click Pass 1 windowsPE. B. The Browse for Folder dialog box appears. C. Select the driver path to add to the answer file, and then click OK. For example, "C:\MyDistributionShare\Out-of-Box Drivers\Chipset" 5. Validate the Answer File (In this step, you validate the settings in your answer file and then save them to a file.) A. In Windows SIM, click Tools, and then click Validate Answer File. B. If the answer file validates successfully, a "success" message appears in the Messages pane; otherwise, error messages appear in the same location. C. If an error occurs, in the Messages pane, double-click the error to navigate to the incorrect setting. Change the setting to fix the error, and then revalidate the answer file. D. On the File menu, click Save Answer File. Save the file as Unattend.xml. 6. Create a Configuration Set (In this step, you create a configuration set that will gather all of the resource files that you specified in your answer file into one location.) A. In Windows SIM, on the Tools menu, select Create Configuration Set. B. The Create Configuration Set window opens. C. Specify a destination location where you intend to publish the configuration set D. Select a removable drive such as a USB flash drive (UFD), and then click OK. 7. Deploying a Configuration Set Without a Network A. Turn on the new computer. B. Insert both the removable media containing your configuration set and the Windows 8 product DVD into the new computer. Note: When using a USB flash drive, insert the drive directly into the primary set of USB ports for the computer. For a desktop computer, this is typically in the back of the computer. C. Restart the computer by pressing CTRL+ALT+DEL. Note: This example assumes that the hard drive is blank. D. Windows Setup (Setup.exe) begins automatically. E. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. F. After Setup completes, validate that all customizations were applied, and then reseal the computer by using the generalize option For more information about Windows 8 answer files and unattended installations, please refer to the Windows Automated Installation Kit (WAIK) User's Guide. ************************************************************ * 7D. INSTALLING THE Windows 2012 INF FILES PRIOR * TO OS INSTALLATION ************************************************************ The simplest method for installing Windows onto new hardware is to start directly from the Windows product DVD with an answer file called Autounattend.xml. Boot the computer with the Windows Setup media in the DVD drive and the configuration set available on an external drive. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. The answer file enables you to automate all or parts of Windows Setup Including adding INF files. You can create an answer file by using Windows System Image Manager (Windows SIM). Microsoft* published a Windows Automated Installation Kit(WAIK) (Must be the Windows 2012) which facilitates creation of answer files and image creation for unattended installs of Windows 2012 with tools such as Windows SIM To create a configuration set you will need: Windows System Image Manager (Windows SIM) installed on a technician computer. An authorized copy of a Windows 2012? product DVD. Chipset device driver .inf files. Access to a network share or removable media with sufficient storage space. 1. Create a New Answer File (In this step, you define basic disk configuration and other settings that are required for an unattended installation.) A. On your technician computer, insert the Windows 2012 product DVD into the local DVD-ROM drive. B. On the desktop of the technician computer, navigate to the \Sources directory on your DVD-ROM drive. Copy the Install.wim file from the Windows product DVD to a location on the computer. C. Open Windows SIM. On the desktop of the computer, click Start, point to Programs, point to Microsoft Windows OPK (or Windows AIK), and then click Windows System Image Manager. D. On the File menu, click Select Windows Image. E. In the Select a Windows Image dialog box, navigate to the location where you saved the Install.wim file, and then click Open. Note: A warning will appear that a .clg file does not exist. Click OK to create a .clg file. If there is more than one Windows image in the .wim file, you are prompted to select the Windows image to open. F. On the File menu, click New Answer File. 2. Create a Distribution Share (In this step, you create a distribution-share folder on your technician computer. The distribution share will store out-of-box drivers, applications, and any resource files needed for your custom installation.) A. In Windows SIM, in the Distribution Share pane, click Select a Distribution Share. B. Right-click to select Create Distribution Share. C. The Create a Distribution Share dialog box appears. D. Click New Folder, and then type a name for the folder. For example "C:\MyDistributionShareClick" E. In the Distribution Share pane, the distribution share folder opens. Windows SIM automatically creates the following folder structure. C:\MyDistributionShare\$OEM$ Folders C:\MyDistributionShare\Packages C:\MyDistributionShare\Out-of-Box 3. Add Drivers and Applications to Distribution Share A. In Windows SIM, on the Tools menu, select Explore Distribution Share. B. The Distribution Share window opens. C. Copy your device driver files (.inf) to the Out-of-Box Drivers folder. 1. Create subdirectories for each driver. For example, create directories "Chipset" and "Video" in the Out-of-Box Drivers folder. D. Close the distribution share folder. 4. Add a Device Driver to the Answer File (In this step, you add an out-of-box drivers (.inf) path to your answer file.) A. In Windows SIM, on the Insert menu, click Driver Path, and then click Pass 1 windowsPE. B. The Browse for Folder dialog box appears. C. Select the driver path to add to the answer file, and then click OK. For example, "C:\MyDistributionShare\Out-of-Box Drivers\Chipset" 5. Validate the Answer File (In this step, you validate the settings in your answer file and then save them to a file.) A. In Windows SIM, click Tools, and then click Validate Answer File. B. If the answer file validates successfully, a "success" message appears in the Messages pane; otherwise, error messages appear in the same location. C. If an error occurs, in the Messages pane, double-click the error to navigate to the incorrect setting. Change the setting to fix the error, and then revalidate the answer file. D. On the File menu, click Save Answer File. Save the file as Unattend.xml. 6. Create a Configuration Set (In this step, you create a configuration set that will gather all of the resource files that you specified in your answer file into one location.) A. In Windows SIM, on the Tools menu, select Create Configuration Set. B. The Create Configuration Set window opens. C. Specify a destination location where you intend to publish the configuration set D. Select a removable drive such as a USB flash drive (UFD), and then click OK. 7. Deploying a Configuration Set Without a Network A. Turn on the new computer. B. Insert both the removable media containing your configuration set and the Windows 2012 product DVD into the new computer. Note: When using a USB flash drive, insert the drive directly into the primary set of USB ports for the computer. For a desktop computer, this is typically in the back of the computer. C. Restart the computer by pressing CTRL+ALT+DEL. Note: This example assumes that the hard drive is blank. D. Windows Setup (Setup.exe) begins automatically. E. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. F. After Setup completes, validate that all customizations were applied, and then reseal the computer by using the generalize option For more information about Windows 2012 answer files and unattended installations, please refer to the Windows Automated Installation Kit (WAIK) User's Guide. ************************************************************ * 7E. INSTALLING THE Windows 8.1 INF FILES PRIOR * TO OS INSTALLATION ************************************************************ The simplest method for installing Windows onto new hardware is to start directly from the Windows product DVD with an answer file called Autounattend.xml. Boot the computer with the Windows Setup media in the DVD drive and the configuration set available on an external drive. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. The answer file enables you to automate all or parts of Windows Setup Including adding INF files. You can create an answer file by using Windows System Image Manager (Windows SIM). Microsoft* published a Windows Automated Installation Kit(WAIK) (Must be the Windows 8.1) which facilitates creation of answer files and image creation for unattended installs of Windows 8.1 with tools such as Windows SIM To create a configuration set you will need: Windows System Image Manager (Windows SIM) installed on a technician computer. An authorized copy of a Windows 8.1 product DVD. Chipset device driver .inf files. Access to a network share or removable media with sufficient storage space. 1. Create a New Answer File (In this step, you define basic disk configuration and other settings that are required for an unattended installation.) A. On your technician computer, insert the Windows 8.1 product DVD into the local DVD-ROM drive. B. On the desktop of the technician computer, navigate to the \Sources directory on your DVD-ROM drive. Copy the Install.wim file from the Windows product DVD to a location on the computer. C. Open Windows SIM. On the desktop of the computer, click Start, point to Programs, point to Microsoft Windows OPK (or Windows AIK), and then click Windows System Image Manager. D. On the File menu, click Select Windows Image. E. In the Select a Windows Image dialog box, navigate to the location where you saved the Install.wim file, and then click Open. Note: A warning will appear that a .clg file does not exist. Click OK to create a .clg file. If there is more than one Windows image in the .wim file, you are prompted to select the Windows image to open. F. On the File menu, click New Answer File. 2. Create a Distribution Share (In this step, you create a distribution-share folder on your technician computer. The distribution share will store out-of-box drivers, applications, and any resource files needed for your custom installation.) A. In Windows SIM, in the Distribution Share pane, click Select a Distribution Share. B. Right-click to select Create Distribution Share. C. The Create a Distribution Share dialog box appears. D. Click New Folder, and then type a name for the folder. For example "C:\MyDistributionShareClick" E. In the Distribution Share pane, the distribution share folder opens. Windows SIM automatically creates the following folder structure. C:\MyDistributionShare\$OEM$ Folders C:\MyDistributionShare\Packages C:\MyDistributionShare\Out-of-Box 3. Add Drivers and Applications to Distribution Share A. In Windows SIM, on the Tools menu, select Explore Distribution Share. B. The Distribution Share window opens. C. Copy your device driver files (.inf) to the Out-of-Box Drivers folder. 1. Create subdirectories for each driver. For example, create directories "Chipset" and "Video" in the Out-of-Box Drivers folder. D. Close the distribution share folder. 4. Add a Device Driver to the Answer File (In this step, you add an out-of-box drivers (.inf) path to your answer file.) A. In Windows SIM, on the Insert menu, click Driver Path, and then click Pass 1 windowsPE. B. The Browse for Folder dialog box appears. C. Select the driver path to add to the answer file, and then click OK. For example, "C:\MyDistributionShare\Out-of-Box Drivers\Chipset" 5. Validate the Answer File (In this step, you validate the settings in your answer file and then save them to a file.) A. In Windows SIM, click Tools, and then click Validate Answer File. B. If the answer file validates successfully, a "success" message appears in the Messages pane; otherwise, error messages appear in the same location. C. If an error occurs, in the Messages pane, double-click the error to navigate to the incorrect setting. Change the setting to fix the error, and then revalidate the answer file. D. On the File menu, click Save Answer File. Save the file as Unattend.xml. 6. Create a Configuration Set (In this step, you create a configuration set that will gather all of the resource files that you specified in your answer file into one location.) A. In Windows SIM, on the Tools menu, select Create Configuration Set. B. The Create Configuration Set window opens. C. Specify a destination location where you intend to publish the configuration set D. Select a removable drive such as a USB flash drive (UFD), and then click OK. 7. Deploying a Configuration Set Without a Network A. Turn on the new computer. B. Insert both the removable media containing your configuration set and the Windows 8.1 product DVD into the new computer. Note: When using a USB flash drive, insert the drive directly into the primary set of USB ports for the computer. For a desktop computer, this is typically in the back of the computer. C. Restart the computer by pressing CTRL+ALT+DEL. Note: This example assumes that the hard drive is blank. D. Windows Setup (Setup.exe) begins automatically. E. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. F. After Setup completes, validate that all customizations were applied, and then reseal the computer by using the generalize option For more information about Windows 8.1 answer files and unattended installations, please refer to the Windows Automated Installation Kit (WAIK) User's Guide. ************************************************************ * 7F. INSTALLING THE Windows 2012 R2 INF FILES PRIOR * TO OS INSTALLATION ************************************************************ The simplest method for installing Windows onto new hardware is to start directly from the Windows product DVD with an answer file called Autounattend.xml. Boot the computer with the Windows Setup media in the DVD drive and the configuration set available on an external drive. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. The answer file enables you to automate all or parts of Windows Setup Including adding INF files. You can create an answer file by using Windows System Image Manager (Windows SIM). Microsoft* published a Windows Automated Installation Kit(WAIK) (Must be the Windows 2012 R2) which facilitates creation of answer files and image creation for unattended installs of Windows 2012 R2 with tools such as Windows SIM To create a configuration set you will need: Windows System Image Manager (Windows SIM) installed on a technician computer. An authorized copy of a Windows 2012 R2 product DVD. Chipset device driver .inf files. Access to a network share or removable media with sufficient storage space. 1. Create a New Answer File (In this step, you define basic disk configuration and other settings that are required for an unattended installation.) A. On your technician computer, insert the Windows 2012 R2 product DVD into the local DVD-ROM drive. B. On the desktop of the technician computer, navigate to the \Sources directory on your DVD-ROM drive. Copy the Install.wim file from the Windows product DVD to a location on the computer. C. Open Windows SIM. On the desktop of the computer, click Start, point to Programs, point to Microsoft Windows OPK (or Windows AIK), and then click Windows System Image Manager. D. On the File menu, click Select Windows Image. E. In the Select a Windows Image dialog box, navigate to the location where you saved the Install.wim file, and then click Open. Note: A warning will appear that a .clg file does not exist. Click OK to create a .clg file. If there is more than one Windows image in the .wim file, you are prompted to select the Windows image to open. F. On the File menu, click New Answer File. 2. Create a Distribution Share (In this step, you create a distribution-share folder on your technician computer. The distribution share will store out-of-box drivers, applications, and any resource files needed for your custom installation.) A. In Windows SIM, in the Distribution Share pane, click Select a Distribution Share. B. Right-click to select Create Distribution Share. C. The Create a Distribution Share dialog box appears. D. Click New Folder, and then type a name for the folder. For example "C:\MyDistributionShareClick" E. In the Distribution Share pane, the distribution share folder opens. Windows SIM automatically creates the following folder structure. C:\MyDistributionShare\$OEM$ Folders C:\MyDistributionShare\Packages C:\MyDistributionShare\Out-of-Box 3. Add Drivers and Applications to Distribution Share A. In Windows SIM, on the Tools menu, select Explore Distribution Share. B. The Distribution Share window opens. C. Copy your device driver files (.inf) to the Out-of-Box Drivers folder. 1. Create subdirectories for each driver. For example, create directories "Chipset" and "Video" in the Out-of-Box Drivers folder. D. Close the distribution share folder. 4. Add a Device Driver to the Answer File (In this step, you add an out-of-box drivers (.inf) path to your answer file.) A. In Windows SIM, on the Insert menu, click Driver Path, and then click Pass 1 windowsPE. B. The Browse for Folder dialog box appears. C. Select the driver path to add to the answer file, and then click OK. For example, "C:\MyDistributionShare\Out-of-Box Drivers\Chipset" 5. Validate the Answer File (In this step, you validate the settings in your answer file and then save them to a file.) A. In Windows SIM, click Tools, and then click Validate Answer File. B. If the answer file validates successfully, a "success" message appears in the Messages pane; otherwise, error messages appear in the same location. C. If an error occurs, in the Messages pane, double-click the error to navigate to the incorrect setting. Change the setting to fix the error, and then revalidate the answer file. D. On the File menu, click Save Answer File. Save the file as Unattend.xml. 6. Create a Configuration Set (In this step, you create a configuration set that will gather all of the resource files that you specified in your answer file into one location.) A. In Windows SIM, on the Tools menu, select Create Configuration Set. B. The Create Configuration Set window opens. C. Specify a destination location where you intend to publish the configuration set D. Select a removable drive such as a USB flash drive (UFD), and then click OK. 7. Deploying a Configuration Set Without a Network A. Turn on the new computer. B. Insert both the removable media containing your configuration set and the Windows 2012 R2 product DVD into the new computer. Note: When using a USB flash drive, insert the drive directly into the primary set of USB ports for the computer. For a desktop computer, this is typically in the back of the computer. C. Restart the computer by pressing CTRL+ALT+DEL. Note: This example assumes that the hard drive is blank. D. Windows Setup (Setup.exe) begins automatically. E. By default, Windows Setup searches all removable media for an answer file called Autounattend.xml. Autounattend.xml must be located at the root of the removable media. F. After Setup completes, validate that all customizations were applied, and then reseal the computer by using the generalize option For more information about Windows 2012 R2 answer files and unattended installations, please refer to the Windows Automated Installation Kit (WAIK) User's Guide. ************************************************************ * 8. INSTALLING THE INF FILES AFTER OS INSTALLATION ************************************************************ ************************************************************ * 8A. INSTALLING THE Windows 7* INF FILES AFTER * OS INSTALLATION ************************************************************ Some Intel(R) chipset platforms already are supported by Windows 7* so it may not be necessary to use the INF files provided by this software to update Windows 7*. The following steps describe the installation process of the Windows 7* INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by Windows 7*. 1. Copy the contents of the <INF Extract Directory>\XXXX\Win7 directory to the root directory A removable media, such as a USB flash drive (UFD) or floppy disk (A:\). NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select the Control Panel. 6. Double-click on the System icon. 7. Click on the Hardware tab. 8. Click on the Device Manager button. 9. Select "Devices by connection" under the View menu. 10. Click on MPS Uniprocessor PC -OR- MPS Multiprocessor PC. NOTE: Only one of the above items will be displayed for a given system. 11. Click on PCI bus. 12. Right-click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 13. Select Properties from the pull-down menu. 14. Click on the Driver tab. 15. Click on the Update Driver button. 16. Windows 7* will launch the Upgrade Device . Driver Wizard. Select Browse my computer for the driver software. 17. Enter "A:\" in the Combo Box. 18. Ensure that the Include Subfolders checkbox is checked. 19. Select Next. 20. The window Will Display the Device that was installed. 21. Select Close. 22. Reboot the system if prompted to do so. ************************************************************ * 8B. INSTALLING THE Windows Server* 2008 R2 INF FILES AFTER * OS INSTALLATION ************************************************************ Some Intel(R) chipset platforms already are supported by Windows Server* 2008 R2 so it may not be necessary to use the INF files provided by this software to update Windows Server* 2008 R2. The following steps describe the installation process of the Windows Server* 2008 R2 INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by Windows Server* 2008 R2. 1. Copy the contents of the <INF Extract Directory>\XXXX\Win7 directory to the root directory A removable media, such as a USB flash drive (UFD) or floppy disk (A:\). NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select the Control Panel. 6. Double-click on the System icon. 7. Click on the Hardware tab. 8. Click on the Device Manager button. 9. Select "Devices by connection" under the View menu. 10. Click on MPS Uniprocessor PC -OR- MPS Multiprocessor PC. NOTE: Only one of the above items will be displayed for a given system. 11. Click on PCI bus. 12. Right-click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 13. Select Properties from the pull-down menu. 14. Click on the Driver tab. 15. Click on the Update Driver button. 16. Windows Server* 2008 R2 will launch the Upgrade Device. Driver Wizard. Select Browse my computer for the driver software. 17. Enter "A:\" in the Combo Box. 18. Ensure that the Include Subfolders checkbox is checked. 19. Select Next. 20. The window Will Display the Device that was installed. 21. Select Close. 22. Reboot the system if prompted to do so. ************************************************************ * 8C. INSTALLING THE Windows 8 INF FILES AFTER * OS INSTALLATION ************************************************************ Some Intel(R) chipset platforms already are supported by Windows 8 so it may not be necessary to use the INF files provided by this software to update Windows 8. The following steps describe the installation process of the Windows 8 INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by Windows 8. 1. Copy the contents of the <INF Extract Directory>\XXXX\Win7 directory to the root directory A removable media, such as a USB flash drive (UFD) or floppy disk (A:\). NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select the Control Panel. 6. Double-click on the System icon. 7. Click on the Hardware tab. 8. Click on the Device Manager button. 9. Select "Devices by connection" under the View menu. 10. Click on MPS Uniprocessor PC -OR- MPS Multiprocessor PC. NOTE: Only one of the above items will be displayed for a given system. 11. Click on PCI bus. 12. Right-click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 13. Select Properties from the pull-down menu. 14. Click on the Driver tab. 15. Click on the Update Driver button. 16. Windows 8 will launch the Upgrade Device Driver Wizard. Select Browse my computer for the driver software. 17. Enter "A:\" in the Combo Box. 18. Ensure that the Include Subfolders checkbox is checked. 19. Select Next. 20. The window Will Display the Device that was installed. 21. Select Close. 22. Reboot the system if prompted to do so. ************************************************************ * 8D. INSTALLING THE Windows 2012 INF FILES AFTER * OS INSTALLATION ************************************************************ Some Intel(R) chipset platforms already are supported by Windows 2012 so it may not be necessary to use the INF files provided by this software to update Windows 2012. The following steps describe the installation process of the Windows 2012 INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by Windows 2012. 1. Copy the contents of the <INF Extract Directory>\XXXX\Win7 directory to the root directory A removable media, such as a USB flash drive (UFD) or floppy disk (A:\). NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select the Control Panel. 6. Double-click on the System icon. 7. Click on the Hardware tab. 8. Click on the Device Manager button. 9. Select "Devices by connection" under the View menu. 10. Click on MPS Uniprocessor PC -OR- MPS Multiprocessor PC. NOTE: Only one of the above items will be displayed for a given system. 11. Click on PCI bus. 12. Right-click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 13. Select Properties from the pull-down menu. 14. Click on the Driver tab. 15. Click on the Update Driver button. 16. Windows 2012 will launch the Upgrade Device Driver Wizard. Select Browse my computer for the driver software. 17. Enter "A:\" in the Combo Box. 18. Ensure that the Include Subfolders checkbox is checked. 19. Select Next. 20. The window Will Display the Device that was installed. 21. Select Close. 22. Reboot the system if prompted to do so. ************************************************************ * 8E. INSTALLING THE Windows 8.1 INF FILES AFTER * OS INSTALLATION ************************************************************ Some Intel(R) chipset platforms already are supported by Windows 8.1 so it may not be necessary to use the INF files provided by this software to update Windows 8.1. The following steps describe the installation process of the Windows 8.1 INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by Windows 8.1. 1. Copy the contents of the <INF Extract Directory>\XXXX\Win7 directory to the root directory A removable media, such as a USB flash drive (UFD) or floppy disk (A:\). NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select the Control Panel. 6. Double-click on the System icon. 7. Click on the Hardware tab. 8. Click on the Device Manager button. 9. Select "Devices by connection" under the View menu. 10. Click on MPS Uniprocessor PC -OR- MPS Multiprocessor PC. NOTE: Only one of the above items will be displayed for a given system. 11. Click on PCI bus. 12. Right-click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 13. Select Properties from the pull-down menu. 14. Click on the Driver tab. 15. Click on the Update Driver button. 16. Windows 8.1 will launch the Upgrade Device Driver Wizard. Select Browse my computer for the driver software. 17. Enter "A:\" in the Combo Box. 18. Ensure that the Include Subfolders checkbox is checked. 19. Select Next. 20. The window Will Display the Device that was installed. 21. Select Close. 22. Reboot the system if prompted to do so. ************************************************************ * 8F. INSTALLING THE Windows 2012 R2 INF FILES AFTER * OS INSTALLATION ************************************************************ Some Intel(R) chipset platforms already are supported by Windows 2012 R2 so it may not be necessary to use the INF files provided by this software to update Windows 2012 R2. The following steps describe the installation process of the Windows 2012 R2 INF files. You may need to repeat these steps to update all Intel(R) chipset devices not supported by Windows 2012 R2. 1. Copy the contents of the <INF Extract Directory>\XXXX\Win7 directory to the root directory A removable media, such as a USB flash drive (UFD) or floppy disk (A:\). NOTE: XXXX is the directory name for the chipset of interest. Refer to Section 8 for more details. 2. Close all programs currently running on the system. 3. Click on Start. 4. Select Settings. 5. Select the Control Panel. 6. Double-click on the System icon. 7. Click on the Hardware tab. 8. Click on the Device Manager button. 9. Select "Devices by connection" under the View menu. 10. Click on MPS Uniprocessor PC -OR- MPS Multiprocessor PC. NOTE: Only one of the above items will be displayed for a given system. 11. Click on PCI bus. 12. Right-click on the line containing the description PCI standard host CPU bridge -or- PCI standard ISA bridge -or- PCI standard PCI-to-PCI bridge -or- PCI System Management Bus -or- Standard Dual PCI IDE Controller -or- Standard Universal PCI to USB Host Controller (This line will be selected.) 13. Select Properties from the pull-down menu. 14. Click on the Driver tab. 15. Click on the Update Driver button. 16. Windows 2012 R2 will launch the Upgrade Device Driver Wizard. Select Browse my computer for the driver software. 17. Enter "A:\" in the Combo Box. 18. Ensure that the Include Subfolders checkbox is checked. 19. Select Next. 20. The window Will Display the Device that was installed. 21. Select Close. 22. Reboot the system if prompted to do so. ************************************************************ * 9. IDENTIFYING THE SOFTWARE VERSION NUMBER ************************************************************ The version numbers displayed by Device Manager for a given device may not be the same as the Intel(R) Chipset Device Software version. The correct version number is indicated at the registry entry specified in section 6. ************************************************************ * 10. TROUBLESHOOTING ************************************************************ It is assumed that the system requirements in Section 2 above have been satisfied. Issue: System locks up during Device Manager Remove or during restart. Solution: System lockup can occur during reboot as a result of several possible system issues. In the event of system lockup, reboot the machine and view Device Manager. If devices are listed properly and the system experiences no further problems, then the .INF file restore process was successful. If devices are not configured correctly, try re-running the procedures outlined in Section 3. If this does not fix the issue or further issues are experienced, reinstall the operating system. Issue: After running the setup program and rebooting the machine, Windows reports that it cannot find one of the following files: ESDI_506.pdr Solution: Click Browse in the dialog box where this issue occurs, locate the <Windows>\System\IOSubsys directory. Click OK. The system should be able to locate this file in this directory and continue re-enumerating for the new devices. Issue: After running the setup program and rebooting the machine, Windows reports that it cannot find one of the following files: UHCD.SYS USBD.SYS USBHUB.SYS Solution: Click Browse in the dialog box where this issue occurs and locate the following directory: <Winnt>\System32\drivers Click OK. The system should be able to locate the files in this directory and continue re-enumerating for the new devices. Issue: After running the setup program and rebooting the machine, Windows reports that it cannot find the following file: ISAPNP.VXD Solution: Click Browse in the dialog box where this issue occurs and locate the <Winnt>\System directory. Click OK. The system should be able to locate this file in this directory and continue re-enumerating for the new devices. Issue: After performing the silent install, the HKLM\Software\Intel\InfInst key was not created or the data of the value "install" is not "success". Solution: This is caused by one of the following scenarios: - The current system does not contain a supported operating system, or -or- - The current system does not contain a supported chipset. Verify that the System Requirements are met as outlined in Section 2. ************************************************************ * DISCLAIMER ************************************************************ Intel is making no claims of usability, efficacy or warranty. The Intel(R) SOFTWARE LICENSE AGREEMENT (OEM / IHV / ISV Distribution & Single User) completely defines the licensed use of this software. ************************************************************ Information in this document is provided in connection with Intel(R) products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document. Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty relating to sale and/or use of Intel(R) products, including liability or warranties relating to fitness for a particular purpose, merchantability or infringement of any patent, copyright or other intellectual property right. Intel(R) products are not intended for use in medical, life saving, or life-sustaining applications. ************************************************************ Intel Corporation disclaims all warranties and liabilities for the use of this document and the information contained herein, and assumes no responsibility for any errors which may appear in this document, nor does Intel make a commitment to update the information contained herein. Intel reserves the right to make changes to this document at any time, without notice. ************************************************************ ************************************************************ * Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. * Other brands and names are the property of their respective owners. Copyright (c) Intel Corporation, 1997-2014Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.