************************************************************ ************************************************************ This document outlines the procedure for manually removing the Intel(R) Rapid Storage Technology enterprise driver software and reconfiguring the system to use the native operating system driver for managing storage controllers. To complete this procedure, first print this document for use as a reference. Then, complete Part 1 to determine the SATA controller mode. Depending on the mode determined in Part 1, complete either Part 2A or 2B. WARNING: Reconfiguring the system may result in the loss of data on any RAID volumes currently used by the system. Removing the Intel Rapid Storage Technology enterprise driver from the boot drive or bootable RAID volume may require reinstallation of the operating system. To preserve data integrity, back up all data before proceeding. ************************************************************ * Part 1: Determining the System Mode ************************************************************ The steps for removing this software differ depending on whether the system is running in RAID or AHCI mode. Determine the system's mode by identifying how the SATA controller is presented within the Device Manager by completing the steps below: 1. On the Start menu, select Control Panel. In Microsoft Windows XP*: 2. Double-click 'System' from the Classic View. 3. Select the 'Hardware' tab. 4. Click 'Device Manager'. 5. In the Device Manager window, look for an entry named SCSI and RAID Controllers. If this entry is present, expand it and look for one of the following controllers. Otherwise, proceed to step 6: In Microsoft Windows Vista* or higher: 2. Double-click 'System' from the Classic View (or the small or large icon view in Windows 7*). 3. Select 'Device Manager' in the left pane. 4. In the Device Manager window, look for an entry named Storage Controllers. If this entry is present, expand it and look for one of the following controllers. Otherwise, proceed to step 6: - 'Intel(R) C600 series chipset SAS RAID (SATA Mode) Controller' If the controller above is present, the system is a C600 series chipset (SATA Mode) SAS system in RAID mode. Continue with Part 2A below. - 'Intel(R) C600 series chipset SAS RAID Controller' If the controller above is present, the system is a C600 series chipset SAS system in RAID mode. Continue with Part 2A below. - 'Intel(R) C600 series chipset SATA RAID Controller' If the controller above is present, the system is a C600 series chipset SATA system in RAID mode. Continue with Part 2A below. - If none of the controllers above are shown, then the system is not running in RAID mode. Continue with step 6 below. 6. In the Device Manager window, look for an entry named 'IDE ATA/ATAPI controllers'. If this entry is present, expand it and look for one of the following controllers: - 'Intel(R) C600 series chipset SATA AHCI Controller' If the controller above is present, the system is an C600 series chipset SATA system in AHCI mode. Continue with Part 2B below. - If none of the controllers above are shown, then the system is not in AHCI mode. No other modes are supported by the Intel Rapid Storage Technology enterprise software. Continue with step 7 below. 7. The system does not appear to be running in RAID or AHCI mode. If you feel that the system is running in RAID or AHCI mode and you do not see any of the controllers listed above, contact the system manufacturer or the place of purchase for assistance. You cannot continue with Part 2 below until the system mode is determined. ************************************************************ * Part 2A: System in RAID Mode ************************************************************ The procedure in this section can only be performed on a system that is in RAID mode. Do not continue with this procedure unless you have completed the steps in Part 1 above to determine this is true for this system. Before continuing, be sure to read the warnings below. WARNINGS: a. If a RAID 0 volume is deleted, all data on that volume will be permanently deleted. Back up all critical data before continuing. b. If system files are located on a disk or volume connected to the RAID controller, these files will be deleted and the operating system will have to be reinstalled. 1. Ensure you have read and understand the warnings listed above. 2. Reboot the system. 3. Enter the pre-boot user interface and continue with step 4 below. If the pre-boot user interface is not accessible, skip step 4 and continue with step 5 below. 4. Complete this procedure if the option ROM is installed: 4a. Enter the option ROM Configuration Utility by pressing Ctrl-I when prompted during the system startup. 4b. In the setup program, select menu option 2 to enter 'Delete RAID Volume' menu. 4c. Select the volume you want to delete using up or down arrow keys. 4d. Press 'Del' key to delete the selected volume, and press 'Y' to confirm deletion. Repeat this step as necessary to delete all volumes that are present. 4e. Exit the setup program. 4f. Enter the system BIOS Setup (usually done by either pressing a key 'F2' or 'Delete' as soon as the system begins to boot). 4g. Change the IDE configuration for the Serial ATA Controller from 'RAID' to 'IDE'. 4h. Save changes and exit the system BIOS setup. 5. Complete this procedure if the option ROM is not installed: 5a. Enter the system BIOS Setup (usually done by either pressing a key such as 'F2' or 'Delete' as soon as the system begins to boot). 5b. Change the IDE configuration for the Serial ATA Controller from 'RAID' to 'IDE'. 5c. Save changes and exit the system BIOS setup. 6. Reboot the system. ************************************************************ * Part 2B: System in AHCI Mode ************************************************************ The procedure in this section can only be performed on a system that is in AHCI mode. Do not continue with this procedure unless you have completed the steps in Part 1 above to determine this is true for this system. It is recommended that you back up all important data before continuing. 1. Reboot the system. 2. Enter the system BIOS Setup (usually done by either pressing a key such as 'F2' or 'Delete' as soon as the system begins to boot). 3. Change the IDE configuration for the Serial ATA controller from 'AHCI' to 'IDE'. 4. Save changes and exit the system BIOS setup. 5. Reboot the system. The operating system should start as before. Note: If you experience any difficulties making these changes to the system BIOS, please contact the motherboard manufacturer or the place of purchase for assistance. ************************************************************ * DISCLAIMER * ************************************************************ INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH INTEL PRODUCTS. NO LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT. EXCEPT AS PROVIDED IN INTEL'S TERMS AND CONDITIONS OF SALE FOR SUCH PRODUCTS, INTEL ASSUMES NO LIABILITY WHATSOEVER AND INTEL DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR USE OF INTEL PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY PATENT, COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHT. UNLESS OTHERWISE AGREED IN WRITING BY INTEL, THE INTEL PRODUCTS ARE NOT DESIGNED NOR INTENDED FOR ANY APPLICATION IN WHICH THE FAILURE OF THE INTEL PRODUCT COULD CREATE A SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR. Intel may make changes to specifications and product descriptions at any time, without notice. Designers must not rely on the absence or characteristics of any features or instructions marked "reserved" or "undefined". Intel reserves these for future definition and shall have no responsibility whatsoever for conflicts or incompatibilities arising from future changes to them. The information here is subject to change without notice. Do not finalize a design with this information. The products described in this document may contain design defects or errors known as errata which may cause the product to deviate from published specifications. Current characterized errata are available on request. Contact your local Intel sales office or your distributor to obtain the latest specifications and before placing your product order. Copies of documents which have an order number and are referenced in this document, or other Intel literature, may be obtained by calling 1-800-548-4725, or go to: http://www.intel.com/design/literature.htm. Intel(R) is a trademark of Intel Corporation in the U.S. and other countries. * Other names and brands may be claimed as the property of others. Copyright (c) 2001–2011, Intel Corporation. All rights reserved.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.