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This document outlines the procedure for manually removing
the Intel(R) Rapid Storage Technology enterprise driver software and
reconfiguring the system to use the native operating system
driver for managing storage controllers.
To complete this procedure, first print this document for use
as a reference. Then, complete Part 1 to determine the SATA
controller mode. Depending on the mode determined in Part 1,
complete either Part 2A or 2B.
WARNING: Reconfiguring the system may result in the loss of
data on any RAID volumes currently used by the system. Removing
the Intel Rapid Storage Technology enterprise driver from the boot drive or
bootable RAID volume may require reinstallation of the
operating system. To preserve data integrity, back up
all data before proceeding.
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* Part 1: Determining the System Mode
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The steps for removing this software differ depending on
whether the system is running in RAID or AHCI mode.
Determine the system's mode by identifying how the SATA
controller is presented within the Device Manager by
completing the steps below:
1. On the Start menu, select Control Panel.
In Microsoft Windows XP*:
2. Double-click 'System' from the Classic View.
3. Select the 'Hardware' tab.
4. Click 'Device Manager'.
5. In the Device Manager window, look for an entry named
SCSI and RAID Controllers. If this entry is present,
expand it and look for one of the following controllers.
Otherwise, proceed to step 6:
In Microsoft Windows Vista* or higher:
2. Double-click 'System' from the Classic View (or the
small or large icon view in Windows 7*).
3. Select 'Device Manager' in the left pane.
4. In the Device Manager window, look for an entry named
Storage Controllers. If this entry is present, expand it
and look for one of the following controllers. Otherwise,
proceed to step 6:
- 'Intel(R) C600 series chipset SAS RAID (SATA Mode)
Controller'
If the controller above is present, the system is a
C600 series chipset (SATA Mode) SAS system in RAID mode.
Continue with Part 2A below.
- 'Intel(R) C600 series chipset SAS RAID Controller'
If the controller above is present, the system is a
C600 series chipset SAS system in RAID mode.
Continue with Part 2A below.
- 'Intel(R) C600 series chipset SATA RAID Controller'
If the controller above is present, the system is a
C600 series chipset SATA system in RAID mode.
Continue with Part 2A below.
- If none of the controllers above are shown, then
the system is not running in RAID mode.
Continue with step 6 below.
6. In the Device Manager window, look for an entry named
'IDE ATA/ATAPI controllers'.
If this entry is present, expand it and look for one of
the following controllers:
- 'Intel(R) C600 series chipset SATA AHCI Controller'
If the controller above is present, the system is an
C600 series chipset SATA system in AHCI mode.
Continue with Part 2B below.
- If none of the controllers above are shown, then
the system is not in AHCI mode. No other modes are
supported by the Intel Rapid Storage Technology enterprise
software. Continue with step 7 below.
7. The system does not appear to be running in RAID or
AHCI mode. If you feel that the system is running in
RAID or AHCI mode and you do not see any of the
controllers listed above, contact the system manufacturer
or the place of purchase for assistance. You cannot
continue with Part 2 below until the system mode is
determined.
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* Part 2A: System in RAID Mode
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The procedure in this section can only be performed on a
system that is in RAID mode. Do not continue with this
procedure unless you have completed the steps in Part 1
above to determine this is true for this system. Before
continuing, be sure to read the warnings below.
WARNINGS:
a. If a RAID 0 volume is deleted, all data on that volume
will be permanently deleted. Back up all critical data
before continuing.
b. If system files are located on a disk or volume connected
to the RAID controller, these files will be deleted and the
operating system will have to be reinstalled.
1. Ensure you have read and understand the warnings listed
above.
2. Reboot the system.
3. Enter the pre-boot user interface and continue with step 4 below.
If the pre-boot user interface is not accessible, skip step 4
and continue with step 5 below.
4. Complete this procedure if the option ROM is installed:
4a. Enter the option ROM Configuration Utility by pressing
Ctrl-I when prompted during the system startup.
4b. In the setup program, select menu option 2 to enter
'Delete RAID Volume' menu.
4c. Select the volume you want to delete using up or down
arrow keys.
4d. Press 'Del' key to delete the selected volume, and
press 'Y' to confirm deletion. Repeat this step as
necessary to delete all volumes that are present.
4e. Exit the setup program.
4f. Enter the system BIOS Setup (usually done by either
pressing a key 'F2' or 'Delete' as soon as the system
begins to boot).
4g. Change the IDE configuration for the Serial ATA
Controller from 'RAID' to 'IDE'.
4h. Save changes and exit the system BIOS setup.
5. Complete this procedure if the option ROM is not installed:
5a. Enter the system BIOS Setup (usually done by either
pressing a key such as 'F2' or 'Delete' as soon
as the system begins to boot).
5b. Change the IDE configuration for the Serial ATA
Controller from 'RAID' to 'IDE'.
5c. Save changes and exit the system BIOS setup.
6. Reboot the system.
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* Part 2B: System in AHCI Mode
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The procedure in this section can only be performed on a
system that is in AHCI mode. Do not continue with this
procedure unless you have completed the steps in Part 1
above to determine this is true for this system. It is
recommended that you back up all important data
before continuing.
1. Reboot the system.
2. Enter the system BIOS Setup (usually done by either
pressing a key such as 'F2' or 'Delete' as soon as
the system begins to boot).
3. Change the IDE configuration for the Serial ATA
controller from 'AHCI' to 'IDE'.
4. Save changes and exit the system BIOS setup.
5. Reboot the system. The operating system should
start as before.
Note: If you experience any difficulties making these
changes to the system BIOS, please contact the motherboard
manufacturer or the place of purchase for assistance.
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* DISCLAIMER *
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.