Copyright (c) 2012, Dell Inc. All rights reserved. ========================================================================================== Dell Data Protection | Access (DDP|A) is an integrated end point security management suite, providing for seamless data security and authentication. It allows you to authenticate using a fingerprint, smartcard, contactless smartcard or password. Pre-Windows can be configured to unlock self-encrypting drives upon authentication. ========================================================================================== Installation Requirements: Prerequisite Software: Microsoft .NET 3.5 SP1 IF YOU HAVE A 64 BIT OPERATING SYSTEM YOU MUST NOT INSTALL THIS PACKAGE. VISIT http://support.dell.com/ to obtain the 64 bit version of this software. Optional Hardware: Self-Encrypting Drives: · all TCG Opal-compliant SEDs or Seagate DriveTrust drives shipping from Dell Installation Procedure: Run the setup and choose between a complete installation or drivers and middleware only. Command Line Installation Options: Open the command line and navigate to the installation folder containing setup.exe. Interactive installation setup.exe Silent installation: setup.exe -install -silent Interactive uninstall: setup.exe Silent uninstall: setup.exe -uninstall -silent Other options: -headless is an option for installation that will not create any desktop or start menu short cuts. This may be used for client endpoint machines that will be managed remotely with EMBASSY Remote Administration Server (ERAS). -systray is only an option if the –headless option is selected. This will install a systray icon that will launch the enrollment and configuration wizard when clicked. After enrolling and configuring, the icon will permanently disappear from the system tray. If a headless install is performed without the –systray option, the enrollment wizard will launch on login for every user until each user is enrolled and the platform is configured. I.e. setup.exe –silent –install –headless – systray Configuration: DDP|A can be configured locally to set up fingerprint, smartcard, contactless smartcard or password authentication. This can be done by following the steps in the interactive wizard that appears the first time the software is run, or by running the security wizard to set up secure access options at the top right of the DDP|A Window. DDP|A can be remotely managed and configured by using EMBASSY Remote Administration Server, available through Dell. ========================================================================================== IMPORTANT NOTES: Firewalls and Antispyware Software Dell Data Protection | Access installs and configures several key enhancements to the client operating system. Those changes might be detected as suspicious by an anti-virus software or local firewall and blocked, preventing successful installation and stable operation of DDP|A. We recommend temporarily suspending (disabling) local anti-virus, anti-spyware or firewalls during DDP|A installation. Alternatively, one can "White label" or pre-approve the DDP|A software installer and services with the anti-virus and firewall in use before running the DDP|A installation. If you have a firewall configured to block access then you must add the following list of applications to the list of applications that are authorized access. Failure to grant access to the following applications may prevent DDP|A from installing or executing properly. - Microsoft Windows Installer - %WINDIR%\system32\MSIExec.exe - NTRU TSS - %PROGRAMFILES%\NTRU Cryptosystems\NTRU TCG Software Stack\bin\ tcsd_win32.exe - DDP|A - %PROGRAMFILES%\Dell\Dell Data Protection\Access\DellAccess.exe ========================================================================================== Private Information Manager: Private Information Manager (PIM) features a password manager for securely storing and automatically retrieving login information. Additionally, users can store sensitive personal and credit card information safely for user-managed or automatic completion of online forms. Private Information Manager is compliant with Trusted Computing Group (TCG) specifications and utilizes Trusted Platform Module (TPM) for its secure operations. To access PIM, navigate to the Program Files folder and then Dell\Dell Data Protection\Access\Advanced\Wave\Private Information Manager Run "Private Information Manager.exe". You can create a shortcut through the right click menu and move it to your desktop to easily access PIM. PIM requires your TPM to be activated and owned, you can do this through DDP|A after selecting Advanced -> Devices -> Trusted Platform Module (TPM). ==========================================================================================Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.