Printing System Late-breaking Readme for the HP Laserjet 1010, 1012, and 1015 printer *************************************************************** Late-breaking Readme Contents: I. Introduction - Operating Systems - Minimum System Requirements II. Software III Installation - Installation Overview - Installation Instructions - Installation Options IV. HP Toolbox Functions V. Known Issues VI. Technical Assistance VII. Legal Statements - Trademark Notices - Legal Notice - Copyright ***************** I. INTRODUCTION ***************** OPERATING SYSTEMS This readme file provides specific installation instructions and other information for the HP LaserJet 1010, 1012, and 1015 printers. Installation instructions are provided for the following operating systems: - Windows NT 4.0, Windows 95 - Windows 98, Windows Me, Windows 2000, Windows XP - Macintosh 9.X, 10.1, 10.2 - UNIX/Linux, DOS, OS/2 For additional information on the printer features and driver features, refer to the online Help included with each software component and to the printer online user guide on the software CD. MINIMUM SYSTEM REQUIREMENTS - Windows 95: (print driver only) Pentium(R) 90 MHz with 16 MB RAM - Windows NT 4.0 (print driver only), Win 98, Win Me, Win 2000: Pentium(R) 166 MHz with 32 MB RAM - Windows XP: 233 MHz with 64 MB RAM - Macintosh operating system 9.x (print driver only), or OS X (OS 10) - 150 MB free hard disk space for full software installation, including HP toolbox - CD-ROM drive - USB 2.0 port or dedicated IEEE 1284-B compliant bi-directional parallel port (both ports cannot be used concurrently) Cables - 2-meter parallel cable, C2950A - 3-meter parallel cable, C2951A - USB cable, C6518A CPC ************** II. SOFTWARE ************** The software included with this product is: - PCL 5e driver (HP Laserjet 1015 only) - Host-based driver - HP toolbox 2.0 TCP/IP networking must be installed and enabled. ******************* III. INSTALLATION ******************* INSTALLATION OVERVIEW Hewlett-Packard recommends that you install the printer software before connecting the printer to your computer with a parallel or USB cable. INSTALLATION INSTRUCTIONS Windows 95 and Windows NT Only printer driver installation is supported on these operating systems. The HP toolbox software is not supported on these operating systems. You may use the Windows operating system's Add Printer utility to install the printer drivers. The printer drivers for a particular language and operating system (OS) can be found in the corresponding folder on the software CD: <language>\drivers\<OS> Windows 98, Windows 2000, Windows Me, and Windows XP The full HP LaserJet 1010, 1012, and 1015 software installation is supported on these operating systems. If the 'New Hardware Found' message appears on the computer screen and you have not installed the printer software, insert the software CD, browse and select the drive with the software CD, click 'Next', and follow the instructions. Macintosh Operating System 9.x Only printer driver installation is supported on the and Macintosh 9.x operating systems. The HP LaserJet 1010, 1012, and 1015 software is not supported on the following operating systems: - Windows 3.x - DOS - Linux - UNIX - OS/2 - Macintosh Operating Systems earlier than version 9.x INSTALLATION OPTIONS JAVA Runtime Environment If the Java Runtime Environment (JRE) V1.3.1 is not found on your system during installation of the software on Windows 98, Windows 2000, and Windows XP, the JRE is installed in the HP toolbox 2.0 folder. The JRE does not have a separate installer. It can be removed only if HP toolbox is uninstalled. The JRE folder in the 'Toolbox2.0' folder (where the HP toolbox software is installed) can be removed and another version can be installed. THE JAVA_HOME environment variable should contain the location of the JRE. Information about the latest version of JRE is available at the following Web site: http://java.sun.com/j2se/1.3/ Apache Tomcat Web Server Apache Tomcat 4.03, which is compatible with the software, will be installed in the HP toolbox 2.0 software folder. Older Files If HP toolbox 1.0 is installed, some files may be replaced with newer, compatible versions in the HP toolbox 2.0 software. Removing Printing Software Components (in Windows) If you wish to remove printing software components, such as HP toolbox, follow these instructions: Select Start, Programs, 'HP LaserJet 1010, 1012, and 1015' group, 'Add or Remove', and then follow the instructions. Be sure to select the components that you wish to remove. Customization Utility To create a custom installer, please refer to the instructions in the document, cu_readme.rtf, in the appropriate language folder on the software CD. ************************** IV. HP TOOLBOX FUNCTIONS ************************** The HP toolbox 2.0 software is available for Windows 98, Windows Me, Windows 2000, Windows XP, and Macintosh OS X (web only). HP toolbox contains the following functions: - check printer status - configure for printer status alerts - troubleshooting assistance and status light patterns help - user documentation for printer - other helpful external web links HP toolbox 2.0 is not available for any other operating systems. See the Installation Instruction section, above, for details. HP toolbox works with a web browser and has been optimized for the following browser versions: Windows: - IE 5.5 and later - Netscape 6.2 and later - Opera 7 and later Macintosh: (OS 10 only) - IE 5.1 and later - Netscape 6.23 and later For optimal browser display of HP toolbox content, set the browser language to the language in which the content is being displayed. ***************** V. KNOWN ISSUES ***************** - During installation on a Windows 98 operating system, a warning may be displayed stating that the file 'hpcdb' is in use. Click 'Ignore', and the installation will continue and complete correctly. - If your browser is set up to connect through a proxy server and you are unable to access HP toolbox, add 'localhost' or '127.0.0.1' as an address for which to bypass the proxy server. (For Internet Explorer, from the 'Tools' menu, select 'Internet Options ..',on the Connections tab, click the 'LAN Settings' button and then click the 'Advanced...' button. For Netscape, from the 'Edit' menu, select Preferences', select 'Advanced', and then select 'Proxies'.) - On Windows operating systems, Windows Networking (TCP/IP) must be enabled for HP toolbox to work properly. - HP recommends 'Software First'installation of the printer software on all Windows operating systems. However, if you do a 'Hardware First' installation: 1. to use the USB port on Windows XP, it is recommended that you accept the default selections that appear on the 'Found New Hardware' wizard dialogs to install the printer correctly. HP toolbox cannot access an HP LaserJet 1010, 1012, and 1015 printer that is shared (MS Networking) by a print server or directly connected to another computer. - If, after installing the HP LaserJet 1010, 1012, and 1015 software (including HP toolbox) with the 'Directly connected to this computer' option, you wish to install another driver for the same printer, two options are available (in Windows): 1. Use the Windows 'Add Printer' feature and select the DOT4 port, (e.g. DOT4_001) on which the printer is already installed. 2a. Insert the software CD in your CD-ROM drive b. Select the 'Add or Remove' feature in the 'HP LaserJet 1010, 1012, and 1015' program group OR Double-click 'Setup.exe' in the root of the software CD to start the installer. c. Follow the instructions. Be sure to select the HP toolbox and the print driver you wish to install. d. Select 'Other', and then the DOT4 port (for example, DOT4_001) on which the printer is already installed. Do not select USB or LPTx, where 'x' is the LPT port number. - If, after installing the HP LaserJet 1010, 1012, and 1015 software (including HP toolbox) with the 'Connected via the network' or 'Directly connected to this computer' option, you wish to install another printer (to a different port) and you want to access the printer with HP toolbox, you must use the software installer on the CD. You must select HP toolbox and the print driver you wish to use in the options provided in the installation. - If, after installing the HP LaserJet 1010, 1012, and 1015 software, you upgrade your Windows Me/98 operating system to Windows XP Pro or you upgrade your Windows 2000 operating system to Windows XP Home, the HP toolbox software will not work properly. It is recommended that you do the following: 1. Uninstall the HP LaserJet 1010, 1012, and 1015 software. 2a. Change your Win Me/98 operating system to Win XP Pro, OR b. Change your Win 2000 operating system to Win XP Home. 3. Reinstall the HP LaserJet 1010, 1012, and 1015 software. - When text that is printed with the HP PCL 5e driver (Laserjet 1015) is not optimal, try one of the following, depending on your driver and operating system, and reprint your document: 1. To use the HP LaserJet PCL 5e print driver: A. Win 9x, Win Me, Win NT: Check the 'Send TrueType as Bitmaps' box on the 'Finishing\Print Quality Details' page in the driver's 'Printing Preferences' or 'Properties'. B. Win 2000, Win XP: Enable the 'Send TrueType as Bitmaps' feature on the 'Advanced' page of the print driver's 'Printing Preferences' or 'Properties'. 2. Use the host-based driver. - The host-based driver does not support print driver vending (point 'n print). - When uninstalling the HP LaserJet 1010, 1012, and 1015 software, if you use the 'Add or Remove' feature in the 'HP LaserJet 1010, 1012, and 1015' program group, you will need the software CD. However, if you use the 'Add/Remove Programs' feature in the Windows Control Panel group, you will not need the software CD. - If you use the Opera browser to access HP toolbox, please use the latest version of the browser for best results. - If you use the Opera browser to access HP toolbox, deselect the "Show start-up dialog" option. - If an HP LaserJet 1010, 1012, or 1015 is installed, and you attempt to install another HP LaserJet 1010, 1012, or 1015, you may encounter an "Unable to install" error message. If this happens add the additional product using the Microsoft Add Printer Wizard. - If you encounter a severe error during the network portion of the installation process, simply restart the installer. - If an HP LaserJet 3150 is installed before installing an HP LaserJet 1010, 1012, or 1015, you must first uninstall the HP LaserJet 3150. Once you have installed an HP LaserJet 1010, 1012, or 1015 product, you may then reinstall the HP LaserJet 3150. - If you are experiencing slow print performance in OS X, we suggest you do the following: 1. OS X v10.1 users should upgrade to the latest OS X v10.2 version available from Apple. Install your driver software using the hp laserjet installer OS X v1.1.1 and create a new print queue using "Print Center." 2. OS X v10.2 users with versions earlier than v10.2.5 should perform an update to the latest version available from Apple. Delete the current "hp laserjet 1150" print queue in "Print Center" and do one of the following steps. a. If you installed your printer driver software from a hp laserjet installer OS X version earlier than v1.1.1, obtain from "www.hp.com" the latest version of hp laserjet installer OS X. Reinstall the driver with the latest version of hp laserjet installer OS X and create a new print queue using "Print Center." b. If you installed your printer driver software from hp laserjet installer OS X v1.1.1, just create a new print queue using "Print Center." - With Windows 98/Me, if the HP LaserJet 1010, 1012, and 1015 software installer does not give you an option to select the Customization Utility, run the following command from the software CD drive: '<CD Drive>:\hpsetup.exe /a', where <CD Drive> is the letter of the drive in which the CD is installed. - To have full printer driver functionality when printing a document to file using the HP Laserjet 1015 only, HP LaserJet PCL 5e driver with Win XP or Win 2000, you must create a 'Local Port' and map the printer driver to that port. - In the Windows or Mac OS X environments, the printer symbol set can be set by accessing the printer's embedded web server directly or through the HP toolbox. In the DOS environment, set the symbol set as follows: 1. Find the '.pjl' file for your language in the 'DOS' folder at the root of the software CD. 2. From a DOS window, copy the file to the printer port (for example, 'copy /b <filename> LPTx', where x is your LPT port number). Please read the 'SYMreadme.txt' file at the root of the software CD for detailed instructions. - HP Laserjet 1015: Windows XP 64-bit print drivers will be available only on the web for PCL 5e only. - HP toolbox for Mac OS X is available only on the web. The print drivers for the Mac operating system are available on the software CD and the web. - Installation of the software on a Novell network using the HP software installer is not supported. To install print drivers on a Novell Network, use Novell's driver installer. When running ZoneAlarm software and hp toolbox, ZoneAlarm alerts pop up when toolbox tries to run. To resolve this issue, check the "Remember this answer the next time I use this program." box and click 'Yes' for the ZoneAlarm alerts. This should allow the hp toolbox to operate normally and keep ZoneAlarm from generating future alerts. - In the host-based driver, only 128 quick sets can be entered, although there is no indication there is a limit. - If, after installing an HP LaserJet 1010, 1012, and 1015 printer, you attempt to install another one, you may encounter an "Unable to install..." error message. This happens because the files from the first installation are in use. You must add a printer using Windows Add Printer wizard, installing the driver to a different port. - If you enter an IP address in the "Specify Printer" dialog box of the installer and decide, later in the installation process, to go back and change the IP address to some thing else, a severe error will occur. You must restart the installer to fix this problem. - If an HP LaserJet 3150 printer is installed on a system, you must uninstall it before installing an HP LaserJet 1010, 1012, or 1015 printer. After installing the HP LaserJet 1010, 1012, or 1015 printer, you can reinstall the HP LaserJet 3150. - When using the Netscape 7.0 browser with HP toolbox, the toolbox information may not refresh properly, when the 'Refresh' button is clicked. If this happens, do the following to correct the problem: 1. Launch the Netscape browser 2. On the menu bar, click 'Edit', and then click 'Prefernces...'. 3. In the window labeled 'Category', click 'Advanced', and then click 'Cache'. 4. In the 'Compare the page in the cache to the page on the network:' section, select 'Every time I view the page'. 5. Click 'OK'. 6. Close and re-launch the Netscape browser. - If you are using Opera 7.1 as your default web browser and try to launch HP Toolbox from the Start menu, Opera will not show the eToolbox web pages. Instead, it will show the home page you have set Opera to display when it first opens. As an example, if you have Opera set to start with no homepage and start Toolbox from the Start menu, Opera will open with no page. This only occurs if you have the start-up dialog box showing by default. If you uncheck "Show start-up dialog", Opera will show the eToolbox web pages. *************************** VI. TECHNICAL ASSISTANCE *************************** OBTAINING ADDITIONAL INFORMATION FROM HP SERVICES See the flyer that shipped in the box with the product. OBTAINING INFORMATION VIA THE INTERNET HP provides technical assistance and support 24 hours a day, 7 days a week, at no charge. For updated HP printer software, product and support information, and printer drivers in several languages, use the following URLs to reach HP via the internet. HP Laserjet 1010, 1012, and 1015: http://www.hp.com/support/lj1010 (Site is in English.) Support: http://www.hp.com In the 'Select a country or region' field in the top right corner, select your country/region, and click the arrow button. Click the Support block. General HP access: http://www.hp.com *********************** VII. LEGAL STATEMENTS *********************** TRADEMARK NOTICES Microsoft(R), MS-DOS(R), Windows(R), and Windows NT(R) are U.S. registered trademarks of Microsoft Corporation. TrueType(TM) is a U.S. trademark of Apple Computer, Inc. Adobe(R) and PostScript(R) are trademarks of Adobe Systems Incorporated. LEGAL NOTICE This software is owned and copyrighted by Hewlett-Packard or its third-party suppliers. Additional copies of the software are available through the Windows Installer Disk Copy utility or at the HP website: http://www.hp.com. U.S. GOVERNMENT RESTRICTED RIGHTS: The software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as "commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS 252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or as "restricted computer software" as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. The owner is Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, California 94304. COPYRIGHT Copyright (c) 2003 Hewlett-Packard CompanyDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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