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DisplayLink Software Release: External Release Note
Software Package: DisplayLink Graphics
Product Version: 6.3.37711.0
Product Date: 20th April 2012
DisplayLink Core Software Version: 6.3.37687.0
DisplayLink Core Software Date: 17th April 2012
DisplayLink DL-3x00 Firmware Version: 6.3.2.46896
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A. Introduction
===============
This is the R6.3 Beta. It has undergone limited system test and is suitable for
beta testing to evaluate the software.
DisplayLink Software Release R6.3 delivers the following features:
- Improved Graphics rendering on DisplayLink screens when using a basic
graphics theme.
- Improved desktop layout experience on Windows 7 and Windows 8
- Critical bug fixes and compatibility improvements for all products
For further support and information about DisplayLink software, please visit
http://www.displaylink.com/support
A1. Important notes about DL-3x00 Firmware
==========================================
This software release contains an embedded firmware image. DL-3x00 devices will
be automatically upgraded with this firmware upon connection.
B. Contents
===========
A. Introduction
A1. Important notes about DL-3x00 Firmware
B. Contents
C. New features
C1. Fixed issues since R6.2 (6.2.36607.0)
D. How to Install and Use
E. Supported Operating Systems
F. PC Recommended Specifications
G. Language Support
H. Supported Hardware
I. Known Issues and Limitations
C. New features
===============
DisplayLink Software Release R6.3 delivers the following features:
- Improved Graphics rendering on DisplayLink screens when using a basic
graphics theme.
- Improved desktop layout experience on Windows 7 and Windows 8
- Critical bug fixes and compatibility improvements for all products
C1. Fixed issues since R6.2 (6.2.36607.0)
-----------------------------------------
Occasionally on Windows 7, applying a layout change involving DisplayLink
screens can change the resolution of or turn off one or more screens. To
recover, press the Windows+P keys and select a different setting. (6010, 8741,
9768, 8618, 9956, 10739, 12300, 12715, 13166, 13167, 13226, 13296, 13334)
Video in Basic Mode does not work after a Windows Update. (1609, 3883)
On Windows 7/Vista WDDM Basic, video is not supported. It may work in some
cases but exhibits poor performance. It may stop working after an update from
Windows Update that affects the graphics subsystem. (2028)
On Vista and Windows 7 in Basic Mode, video will not play on DisplayLink
screens after installation until the PC is rebooted. In Aero mode no reboot
is needed before video will play. (4432)
Audio on DL3x00 devices is not automatically default when first connected to
Windows XP systems. (13511)
Some systems may not boot into Windows when DisplayLink device is connected.
(13657)
USB 3 connection dropping to USB 2 during power state transitions with some
DL3x00 devices. (13769)
Occasionally after installation the Ethernet driver for the DisplayLink device
will not load. Unplug and replug to recover. (12050)
Sometimes changing mode or layout position of a DisplayLink monitor may fail
with a "Cannot write to specific device" message in the system tray. To recover
replug the device. (13517)
All screens are black after several layout changes on some machines. (13550)
Wrong audio jack information. (13496)
Sometimes a DisplayLink monitor connected through DisplayPort may flash after
a resolution change. (13342)
On some Windows XP systems connecting a network cable to a DisplayLink device
causes the address bar of Windows Explorer to start blinking. (12568)
On some systems all displays may be black or flashing when resuming from
display power save. (13582)
Sometimes all screens are black after resuming from sleep. (13471)
DisplayPort monitor may remain black after being connected to a DisplayLink
device. (13577)
HDMI audio stops playing after some time. (13307)
Audio not available on DisplayPort monitors immediately after drivers
installation. (13580)
Ethernet on DL3x00 devices unreliable when connected to specific Gigabit
Ethernet switches. (13161)
Default volume on DL3x00 devices too high. (13608)
Optimized for Video option removed from Devices and Printers. (13746)
HDMI compliance timing fails at resolution 640 x 480@60. (13652)
On some systems using Renesas USB 3.0 host controller disconnecting the
DisplayLink device while playing video may cause system to hang for up to
2 minutes. System will automatically recover after that time. (13364)
Sometimes all monitors can get blank if trying to mirror two DisplayLink
monitors connected to the system. (13355)
Sometimes enabling previously switched off main monitor may cause all displays
to flicker. (13149)
Sometimes a blue screen can occur when disconnecting DisplayLink device while
having another monitor connected to laptop's main VGA/DVI port. (13256)
D. How to Install and use
=========================
Please find detailed guidance and information about how to install and use this
software in the DisplayLink Software User Guide: http://kb.displaylink.com/298
Corporations can apply for a corporate install version at
www.displaylink.com/corporateinstall
For further support and information about DisplayLink software, please visit
http://www.displaylink.com/support
E. Supported Operating Systems
==============================
This release can be installed on the following operating systems:
- Windows XP SP2 (32-bit edition only)
- Windows XP SP3 (32-bit edition only)
- Windows Vista SP1 (32-bit and 64-bit editions)
- Windows Vista SP2 (32-bit and 64-bit editions)
- Windows 7 (32-bit and 64-bit editions)
- Windows 8 (32-bit and 64-bit editions)
- Windows Server 2008 (32-bit and 64-bit editions)
(This OS has received limited testing)
- Windows Server 2008 R2
(This OS has received limited testing)
Windows 2000 SP4 is supported by older versions of the DisplayLink software:
http://www.displaylink.com/downloads
Video: video is supported in extend mode with most popular video players on
Windows XP and Windows 7/Vista in WDDM/Aero Mode. Video support is limited in
other configurations including mirror mode and Windows 7/Vista Basic Mode.
Installation on Windows Server is enabled, but untested. End users may try to
use DisplayLink on server editions, but these are not supported configurations.
F. PC Recommended Specifications
================================
Please find detailed information about the minimum and recommended system
specifications needed to run this software in the DisplayLink
Software User Guide: http://kb.displaylink.com/298
G. Language Support
===================
Please find the complete list of languages supported by this software in the
DisplayLink Software User Guide: http://kb.displaylink.com/298
H. Supported Hardware
=====================
Devices supported:
- DL-3100 / DL-3500 / DL-3700 / DL-3900
- DL115 / DL125 / DL165 / DL195
- DL120 / DL160
I. Known Issues and Limitations
===============================
System behaviour with DisplayLink attached screens has been well tested.
Testing covers plug/unplug, mode changes, playing video, hibernate,
sleep/standby, multiple users, different user rights, attached screen as
primary screen, attached screen as only screen, and other aspects.
Some use cases may exhibit minor issues, general troubleshooting
recommendations are:
- detach then reattach the DisplayLink device's USB cable
- change display settings using DL-GUI
- change display settings using WDP
- ensure you have the latest graphics drivers installed for your system GPU
For information about specific issues please see the DisplayLink support
knowledgebase: http://www.displaylink.com/support/knowledgebase.php
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.