NOTES ON THE HP DESKJET CONTROL PANEL FOR DOS, VERSION 2.0
(1/9/95)
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NOTE: To print this file, enter "PRINT README2.TXT"
at the DOS (C:\DESKJET>) prompt. (The default [PRN]
is LPT1. If you have connected the printer to another
port, enter that port in the command line, for example,
LPT2 for parallel port 2).
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CONTENTS
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Using the DeskJet Control Panel
Command Line Switches
Installation Troubleshooting Problems
Known Problems
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USING THE DESKJET CONTROL PANEL
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ACCESSING THE CONTROL PANEL (NON-RESIDENT)
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To access the Control Panel, type "DJCP" at the DOS (C:\DESKJET>)
prompt. If the \DESKJET directory is in your PATH, you can
access the Control Panel from any directory.
USING THE DESKJET CONTROL PANEL AS A RESIDENT PROGRAM
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You can run the Control Panel as a memory-resident program.
A memory-resident program is a program that is available even
when other software programs are running. The Control Panel
is accessed from within your software program through a
hot-key. The default hot-key for the Control Panel is "<Alt> p".
The memory-resident Control Panel reports the current status
of the printer and lets you select print quality, orientation,
and font size settings.
There are two ways to load the Control Panel as a
memory-resident program:
* Type "DJCPTSR" at the DOS (C:\>) prompt.
* Make the Control Panel resident through the non-resident
version as follows:
1. Type "DJCP" at the DOS (C:\>) prompt.
2. Click "More Settings" in the Control Panel.
3. Click "Memory-Resident Functions".
4. Click "Make Memory-Resident" and follow instructions.
5. Reboot your computer.
This will cause the memory resident Control Panel to be
loaded through your AUTOEXEC.BAT file every time you reboot.
UNLOADING THE MEMORY-RESIDENT CONTROL PANEL
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To unload the memory-resident control panel:
Type "DJCPTSR /U" at the DOS (C:\>) prompt.
NOTE: You can unload the memory-resident Control Panel only
if it is the last loaded memory-resident program. If
it is not the last loaded memory-resident program,
the system displays an error message.
PREVENT FUTURE LOADING OF THE MEMORY-RESIDENT CONTROL PANEL
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* Remove the Control Panel through the non-resident version
as follows:
1. Type "DJCP" at the DOS (C:\>) prompt.
2. Click "More Settings" in the Control Panel.
3. Click "Memory-Resident Functions".
4. Click "Undo Memory-Resident" and follow instructions.
5. Reboot your computer.
This will remove the line from your AUTOEXEC.BAT file that
automatically loads the memory-resident Control Panel.
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COMMAND LINE SWITCHES
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/Dx Specifies the model number of the printer to which the
Control Panel is connected.
/Px Specifies the parallel port to which the printer is
connected. Valid values for "x" are 1, 2, or 3. If this
switch is not included, the Control Panel will default
to the port it used the last time you ran the Control
Panel (or the value set during installation if you have
not used the control panel before).
/? Displays help about using the DJCP command.
/H Displays help about using the DJCP command.
/M Changes the colors used in the Control Panel to be
compatible with monochrome displays.
/U Removes the memory-resident Control Panel from memory.
See the instructions in the "UNLOADING THE MEMORY-RESIDENT
CONTROL PANEL" section of this file for detailed
information. (The /U switch works only with the DJCPTSR
command.)
Example: To select the printer on parallel port 2 (lpt2),
type "DJCP /P2" at the DOS (C:\>) prompt.
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INSTALLATION TROUBLESHOOTING PROBLEMS
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If a screen with the message "Communication cannot be
established between the printer and the computer to which it
is connected" is displayed during installation, the
installation program has been unable to establish two-way
communications with the printer.
The problem may be caused by one of the following conditions:
* The printer is turned off.
* A printer interface cable problem.
* Use of a switch box or fax accessory.
* Your printer is connected to a network.
* Your computer's parallel port, cable, or switch box does not
support two-way communication.
Some printer interface cables and switch boxes do not
support all 25 lines on the parallel port. This is required
for two-way communication between the computer and the printer.
You may still be able to print. Try printing a document.
If it prints, you can use the printer, but some printer
functions will not be available. If you have set up your
printer according to the First Time Setup instructions
in the user's guide for your printer and your printer is
still not printing, replace the printer interface cable.
If replacing the cable does not solve the problem, call the
HP Customer Support Center.
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KNOWN PROBLEMS
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Changing Print Settings While a Document is Printing
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If print settings are changed through the Control Panel
while a document is currently printing, the printout may
be corrupted, and the printer may not receive the new
settings.
Printing in Landscape Orientation
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This feature is provided for use with programs that do not
provide the capability of printing in landscape. If your
program supports printing in landscape, make sure that the
orientation in the Control Panel is set to Portrait.
Some programs will print incorrectly if the printer is set
to landscape orientation in the Control Panel. These include
Microsoft Word for DOS, Microsoft Works for DOS, Harvard
Graphics for DOS, and AutoCAD. To print in landscape from
these programs, set the orientation in the program, NOT in the
Control Panel.
Mouse Drivers
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If you are having problems using the mouse with the
memory-resident Control Panel, make sure the load command
for the Control Panel is after the load command for your
mouse driver in the AUTOEXEC.BAT file. Edit AUTOEXEC.BAT to
place the line "C:\DESKJET\DJCPTSR.EXE" after the
mouse driver line.
Hot-Key conflicts
-----------------
Microsoft Works and Broderbund Print Shop Deluxe: The default
hot-key (<Alt> p) used for the memory-resident version of
the HP DeskJet Control Panel conflicts with the print key
sequence (<Alt> p) for Microsoft Works and Broderbund
Print Shop Deluxe. To use the Control Panel with these
programs, redefine the hot-key through the non-resident
Control Panel. To do this, run DJCP from the DOS prompt.
Incompatibilities
-----------------
Microsoft Flight Simulator: The memory-resident Control Panel
is not compatible with Microsoft Flight Simulator. Running the
memory-resident Control Panel from within Microsoft Flight
Simulator may cause errors.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.