README.TXT Driver File Contents (asm_win_v4.30-16038.exe)

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README.TXT

Adaptec Storage Manager
as of August 29, 2006
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Please review this file for important information about issues
and erratas that were discovered after completion of the standard
product documentation. In the case of conflict between various
parts of the documentation set, this file contains the most
current information.

The following information is available in this file:

   1. Software Versions and Documentation
      1.1   Adaptec Storage Manager
      1.2   Documentation
   2. Installation and Setup Notes
      2.1   Supported Operating Systems
      2.2   System Requirements
      2.3   Setup Notes - General
      2.4   Setup Notes - External RAID Storage
   3. General Cautions and Notes
      3.1   General Cautions
      3.2   General Notes
   4. Operating System-Specific Issues and Notes
      4.1   All
      4.2   Windows - All
      4.3   Windows 2000
      4.4   Windows for EM64T and AMD-64
      4.5   Linux
      4.6   NetWare
   5. RAID Level-Specific Notes
      5.1   RAID 1 and RAID 5 Notes
      5.2   RAID 10 Notes
      5.3   RAID x0 Notes
   6. Other Issues and Notes
      6.1   Internal RAID Storage Notes
      6.2   External RAID Storage Notes

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1. Software Versions and Documentation

   1.1. Adaptec Storage Manager Version 4.30

   1.2. Documentation on this CD

        PDF format:

        -  Adaptec Storage Manager User's Guide for Internal RAID Storage
        -  Command Line Interface for Internal RAID Storage
        -  iSCSI Storage Appliance Quick Start Guide
        -  iSCSI Storage Appliance User's Guide
        
        HTML and text format:
        
        -  Adaptec Storage Manager Online Help        
        -  Adaptec Storage Manager README.TXT file
        
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2. Installation and Setup Notes

   - The Adaptec RAID Controllers Installation and User's Guide
     contains complete installation information for internal RAID
     controllers and drivers. The Adaptec Storage Manager User's Guide
     and iSCSI Storage Appliance User's Guide contain complete  
     instructions for all utilities and Adaptec Storage Manager 
     software for internal and external RAID storage. 
     
   2.1 Supported Operating Systems
   
   - Adaptec Storage Manager console (GUI):
     
     Microsoft Windows 32-Bit:

     o Windows 2000 Server and Advanced Server
     o Windows 2000 Professional
     o Windows Server 2003 Enterprise, Standard, and Web Edition
     o Windows XP Professional

     Microsoft Windows for EM64T and AMD-64:

     o Windows Server 2003 Enterprise, Standard, and Web Edition*
     o Windows XP Professional

     Linux 32-Bit:

     o Red Hat 
       o Red Hat EL 3.0 AS/ES/WS* 
       o Red Hat EL 4.0 AS/ES/WS*

     o SuSE
       o SuSE Linux Enterprise Server 8.0*
       o SuSE Linux Enterprise Server 9.0*

     Linux for EM64T and AMD-64:

     o Red Hat
       o Red Hat EL 3.0 AS/ES/WS*
       o Red Hat EL 4.0 AS/ES/WS*

     o SuSE
       o SuSE Linux Enterprise Server 9.0*

     Netware:
     
     o Novell Netware 6.5*
     
     UnixWare:
     
     o SCO UnixWare 7.1.4
         
     OpenServer:
         
     o SCO OpenServer 6.0
     
     Solaris:
     
     o Sun Solaris 10 Update 1  
     
   *Out-of-box and current quarterly update or service pack
   
   - Adaptec Storage Manager Management Service:
      
     o Microsoft Windows - All versions*       
     o Red Hat EL 3.0, 4.0*    
     o SuSE Linux Enterprise Server 8.0, 9.0*
     
   *32-Bit/64-Bit

   - Adaptec Storage Manager VSS/VDS provider, provisioning agent,
     and multi-path I/O driver (DSM):

     o Microsoft Windows Server 2003 - All versions (32-Bit/64-Bit)
   
   2.2  System Requirements

     o  Intel Pentium Compatible 1.2 GHz processor
     o  512 MB RAM
     o  80 MB hard disk drive space
     o  256 color video mode   

   2.3 Setup Notes - General

   - Do not attempt to install Adaptec Storage Manager version 4.30
     on a system that has an older version of Adaptec Storage 
     Manager already installed. Uninstall the old version first.

   - To run Adaptec Storage Manager under Red Hat Enterprise Linux for 
     x64, the Standard installation with "Compatibility Arch Support"
     is required. 

   - To install Adaptec Storage Manager on Red Hat Enterprise Linux,
     you must install two packages from the Red Hat installation CD:
     
     o  compat-libstdc++-7.3-2.96.122.i386.rpm
     o  compat-libstdc++--devel-7.3-2.96.122.i386.rpm
                   
     NOTE:  The version string in the file name may be different 
            than above. Be sure to check the version string on the 
            Red Hat CD.
     
     For example, type:
            
     rpm --install /mnt/compat-libstdc++-7.3-2.96.122.i386.rpm
            
     where mnt is the mount point of the CD-ROM drive.            

   - To install Adaptec Storage Manager on Red Hat Enterprise Linux 4,
     you must install the following package from the Red Hat
     installation CD:
       
     o  xorg-x11-deprecated-libs-6.8.1-23.i386.rpm 

     NOTE:  The version string in the file name may be different 
            than above. Be sure to check the version string on 
            the Red Hat CD.

   - To install Adaptec Storage Manager on Novell Linux Desktop 9 
     Service Pack 1 for 64-bit systems, you must install two   
     packages from the Novell Linux installation CD:
     
     - liblcms-devel-1.12-55.2.x86_64.rpm
     - compat-32bit-9-200502081830.x86_64.rpm
                   
     NOTE:  The version string in the file name may be different 
            than above. Be sure to check the version string on the 
            Novell Linux CD.

   - To run Adaptec Storage Manager under Red Hat Enterprise Linux
     AS 3 Quarterly Update 3 for AMD64, you must add the 
     'noexec32=off' argument to the boot kernel command line.   
     Then, restart the system.
  
   - You can configure Adaptec Storage Manager settings on other 
     servers exactly as they are configured on one server.  To  
     replicate the Adaptec Storage Manager tree and notification list,  
     do the following:

     1.  Install Adaptec Storage Manager on one server.

     2.  Start Adaptec Storage Manager. Using the 'Add remote system' 
         action, define the servers for your tree.

     3.  Open the Notification Manager. Using the 'Add system' 
         action, define the notification list.

     4.  Exit Adaptec Storage Manager.

     5.  Copy the following files onto a diskette from the directory
         where the Adaptec Storage Manager is installed:

         RaidMSys.ser --> to replicate the tree
         RaidNLst.ser --> to replicate the notification list
         RaidSMTP.ser --> to replicate the SMTP e-mail notification list
         RaidJob.ser  --> to replicate the jobs in the Task Scheduler

     6.  Install Adaptec Storage Manager on the other servers.

     7.  Copy the files from the diskette into the directory where
         Adaptec Storage Manager is installed on the other servers.

   - Adaptec Storage Manager can monitor status information returned    
     from certain enclosures. If there are any problems, information    
     such as fan status, power supply status, and temperature status  
     is collected and reported in the event viewer.

     To monitor an enclosure, do the following:

     1.  Write down the description displayed in the 'Product or
         Model Number' field of the enclosure device information
         panel.
    
     2.  Exit Adaptec Storage Manager.

     3.  Using a text editor, open the RaidDev.pps file.  This file
         is in the directory where Adaptec Storage Manager is
         installed.

     4.  Using the enclosure description from step 1, add a line to 
         the file.  For example, if the description is 3520EX10, add 
         the following:
    
         3520EX10=true
    
     5.  Save and close the file.

     6.  Restart Adaptec Storage Manager.

   2.4   Setup Notes - External RAID Storage

   - To use a VSS hardware provider to create snapshots (such as the
     Adaptec VSS provider for external RAID storage), you must install
     Microsoft hotfix 916048, as described in Microsoft KB article 
     915043. The hotfix is required for any VSS hardware provider,  
     not just the Adaptec VSS provider. You must install the hotfix  
     even if you intend to use the Adaptec VSS provider to create  
     snapshots from a 3rd-party backup application only. 
     
     If you will not be creating snapshots using a VSS hardware   
     provider, you do not need to apply the hotfix. 

     NOTE:  Adaptec has identified a conflict between the Microsoft 
            hotfix and the QLogic 4010 storport drivers for Windows. 
            After applying the hotfix, the storport driver for the 
            Qlogic 4010C does not reload after the system reboots. 
            As a result, you cannot use a VSS hardware provider and 
            a QLogic iSCSI adapter at same time.
            
            The issue has been reported to both Microsoft and QLogic.
            Be sure to check with your support representative to 
            determine if issue is resolved.
            
   - You can only add a Management Service from an Adaptec Storage 
     Manager console (GUI) running on Windows or Linux. In addition,
     the External RAID node won’t even appear in the GUI on operating  
     systems other than Windows and Linux.
     
   - For proper operation of Adaptec Storage Manager and the
     management service on Windows XP, you must unblock 'javaw'  
     in the Windows firewall:
     
     1.  Unblock 'javaw' in the Windows firewall.
     
     2.  Under Windows firewall -> Exceptions, click Add port. Enter  
         name. In the port field enter 8003. Select TCP. Then, click OK.          
         
     3.  Restart the Windows firewall.
     
   - VLANs are not supported in this release. Do not attempt to set 
     the VLAN ID for iSCSI ports in the Adaptec Storage Manager 
     console (GUI) or CLI.

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3. Adaptec Storage Manager General Cautions and Notes

   3.1 General Cautions

   - While building or clearing a pool, do not remove and 
     reinsert any drive from that pool. Doing so may cause 
     unpredictable results.
     
   - While a drive is being cleared, do not try to include it in a
     new pool. Doing so may cause unpredictable results.

   - Do not move drives containing a pool or volume from one 
     controller to another while the power is on. Doing so could 
     cause the loss of the pool configuration or data, or both. 
     Instead, power off both affected controllers, move the drives, 
     and then restart.

   - When using Adaptec Storage Manager and the CLI concurrently, 
     configuration changes may not appear in the Adaptec Storage 
     Manager console until you refresh the display (by pressing F5).

   3.2 General Notes

   - Adaptec Storage Manager requires that the following range of   
     open ports for remote access: 34570-34580.
     
   - Adaptec Storage Manager generates log files automatically to
     assist in tracking system activity.  The log files are
     created in the directory where the Adaptec Storage Manager is
     installed.  
   
     o RaidEvt.log  - Contains the information reported in the
                      Adaptec Storage Manager event viewer for all
                      local and remote systems.

     o RaidEvtA.log - Contains the information reported in the
                      Adaptec Storage Manager event viewer for the
                      local system.
                       
     o RaidNot.log  - Contains the information reported in the
                      Notification Manager event viewer.
                                              
     o RaidErr.log  - Contains Java messages generated by 
                      Adaptec Storage Manager.
                    
     o RaidErrA.log - Contains Java messages generated by the
                      Adaptec Storage Manager agent.
                      
     Information written to these files is appended to the existing
     files to maintain a history.  However, if any of the files reach
     a size of 200,000 bytes, the file is copied to a new file with 
     the extension .OLD and the original (that is, the LOG file) is 
     deleted and recreated.  If a .OLD file already exists, the 
     existing .OLD file is destroyed.

   - The blink LED feature is supported for management-processor-enabled
     enclosures only.
          
   - In the Event viewer, Adaptec Storage Manager reports both the 
     initial build task for a pool and a subsequent Verify/Fix
     as a "Build/Verify" task.
   
   - Task priority is not retained after rebooting. If you change
     a priority to LOW or MEDIUM, and reboot, the controller resets the
     priority to the default (HIGH).

   - When a pool fails, the pool name returns to its default name.

   - When displaying information about a physical device, the device, 
     vendor and model information may be displayed incorrectly.

   - After using a hot spare to successfully rebuild a redundant 
     pool, information about the hot spare drive may not display 
     as expected. Adaptec Storage Manager may continue to display 
     it as a global hot spare.     
          
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4. Operating System-Specific Issues and Notes

   4.1 All
  
   - Adaptec Storage Manager will not start on a system that uses
     only 16 colors. Adaptec Storage Manager supports a minimum of 256 
     colors. You must switch the video mode from 16 colors to a mode 
     with at least 256 colors.

   - If the Adaptec Storage Manager console does not repaint correctly,
     select the View->Refresh menu item to repaint the screen.       

   4.2 Windows - All
             
   - The Java Virtual Machine has a problem with the 256-color 
     palette. (The Adaptec Storage Manager display may be distorted 
     or hard to read.) Set the Display Properties Settings to a  
     color mode with greater than 256 colors. 
     
   - If the network connection is disconnected while the Adaptec 
     Storage Manager agent is running, the agent cannot communicate 
     with the Adaptec Storage Manager console. As a result, Adaptec   
     Storage Manager will not report task status in the Event  
     viewer. Reestablish network commmunication; then, restart the  
     Adaptec Storage Manager agent and console.     
  
   - When you shut down Windows, you might see the message 
     "unexpected shutdown". Windows displays this message if the
     Adaptec Storage Manager  Agent fails to exit within 3 seconds. 
     It has no affect on file I/O or other system operations and can
     be ignored.        

   4.3 Windows 2000

   - More event notifications are generated than pools degraded.        
     For example, in a configuration with four RAID 5s sharing 
     three drives, one failed drive causes six notifications--one for 
     each of the pools affected, plus two extra for the second pool.

   4.4 Windows for EM64T and AMD-64
        
   - RAID adapters do not produce an audible alarm on 64-bit Windows
     operating systems, including:

     ° Windows XP Professional x64 Edition
     ° Windows Server 2003 x64 Edition (all versions)

   4.5 Linux

   - When you delete a pool, the operating system can no longer see
     the last pool. WORKAROUND: To allow Linux to see the last pool, 
     restart your system.

   - The controller does not support attached CD drives during OS 
     installation.    
              
   - To remotely manage a Linux system from a Windows system, you must
     use the standalone GUI.

   - If you cannot connect to a local or remote Adaptec Storage Manager  
     installed on a Linux system, verify that the TCP/IP hosts file  
     is configured properly.
      
     1.  Open the /etc/hosts file.
       
         NOTE:  The following is an example:
           
                127.0.0.1 localhost.localdomain localhost matrix
       
     2.  If the hostname of the system is identified on the line
         with 127.0.0.1, you must create a new host line.
       
     3.  Remove the hostname from the 127.0.0.1 line.
       
         NOTE:  The following is an example:
           
                127.0.0.1 localhost.localdomain localhost

     4.  On a new line, type the IP address of the system.
       
     5.  Using the Tab key, tab to the second column and enter the 
         fully qualified hostname.
           
     6.  Using the Tab key, tab to the third column and enter the 
         nickname for the system.
           
         NOTE:  The following is an example of a completed line:

                1.1.1.1 matrix.localdomain matrix
                  
                where 1.1.1.1 is the IP address of the server and
                matrix is the hostname of the server.
           
     7.  Restart the server for changes to take effect.
                            
   - On certain versions of Linux, you may see messages concerning font 
     conversion errors. Font configuration under X-Windows is a known 
     JVM problem. It does not affect the proper operation of the  
     Adaptec Storage Manager software. To suppress these messages,  
     add the following line to your .Xdefaults file:
       
     stringConversionWarnings: False
                                                      
   - On rare occasions, the online help system may generate a Java 
     exception. This is due to a known problem in the HTML rendering 
     section of JFC/Swing.        
 
   4.6 Novell NetWare

   - When starting the NetWare operating system, the Adaptec Storage 
     Manager agent may fail to start. A message "The Storage Manager  
     agent failed to start" displays when starting the server.
   
     The server is unable to load the Storage Manager agent.  This is
     usually caused by loading Java before the Storage Manager agent.
     In the file Autoexec.ncf, move the line "LOAD RAIDAGNT -BOOT"
     so that it is before any lines that reference Java.

   - A NetWare system can run only one instance of the Adaptec Storage   
     Manager agent.
     
   - Under Novell NetWare 6.5, you cannot initialize a drive using  
     Adaptec Storage Manager. You must use the BIOS Array 
     Configuration Utility (ARC). 

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5. RAID Level-Specific Notes

   5.1 RAID 1 and RAID 5 Notes

   - During pool migration from a RAID 1 or RAID 5 to a RAID 0, if 
     the original pool had a spare drive attached, the resulting 
     RAID 0 retains the spare drive.
     
   5.2 RAID 10 Notes

   - You cannot change the priority of a RAID-10 verify. Setting
     the priority at the start of a verify has no effect. The
     priority is still shown as high. Changing the priority of
     a running verify on a raid-10 changes the displayed priority
     until a rescan is done, then the priority shows as high again.

   - Performing a Verify and Verify/Fix on an RAID 10 displays the 
     same message text in the event log, "Build/Verify started on 
     second level pool of pool 'Pool_0.'" You may see the message 
     three times for a Verify, but only once for a Verify/Fix.

   - During a migration from a RAID 0 to any redundant pool like 
     RAID 5 or 10, Adaptec Storage Manager shows the status as  
     "Degraded Reconfiguring" for a moment, then the status changes  
     to "Reconfiguring." The "Degraded" status does not appear in the 
     event log.
     
   5.3 RAID x0 Notes

   - After building or verifying a leg of a second-level pool, the 
     status of the second-level pool is displayed as a "Quick 
     Initialized" pool.
     
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6. Other Issues and Notes

   6.1  Internal RAID Storage Notes

   - If you initialize one or more drives in a snapshot source pool,  
     the snapshot target cannot be deleted. To avoid creating a snapshot 
     drive that cannot be deleted, you must delete the snapshot drive 
     first, before you initialize the drives in the source pool.    
   
   - With Linux kernel versions 2.4 and 2.6, the ARCCONF 
     DELETE <logical_drive> command may fail with a Kernel Oops 
     error message. Even though the drives are removed from the 
     Adaptec Storage Manager console, they may not really be deleted. 
     Reboot the controller; then, issue the ARCCONF DELETE command
     again.          

   6.2  External RAID Storage Notes

   - If you create a pool, reboot your external RAID storage
     enclosure with an alternative image, then delete the pool,
     the pool appears with an offline status when you reboot with 
     the original image. You cannot delete an offline pool.
     
   - Under rare conditions, configuration changes made with Adaptec
     Storage Manager or the CLI may be lost when you reboot your 
     enclosure with an alternate image.
   
   - Adaptec Storage Manager allows you to create a pool without
     an initiator. The CLI does not.
     
   - When you export multiple pools, Adaptec Storage Manager displays
     only the most recent one in the Logical devices view. When you 
     import a RAID configuration, the next most recent foreign pool 
     is displayed; and so on.

   - When setting advanced options for an iSCSI initiator, Adaptec 
     Storage Manager and the CLI use different names for the same  
     option: 'Separate status PDU' and 'Piggybacking of SCSI status', 
     respectively.
     
   - Drive numbering in Adaptec Storage Manager and the CLI is not 
     consistent. Adaptec Storage Manager uses the drive's WWN
     (World Wide Name). The CLI uses the drive's device ID.
     
   - When creating snapshots of one or more volumes, the Microsoft VSS
     provider may timeout, resulting in an incomplete snapshot set.
     
   - Exporting and importing a pool on the same system is not supported.
   
   - Do not export a pool with the CLI EXPORT command while it is 
     rebuilding or synchronizing. It will appear as an 'alien' pool
     when you move it to a new enclosure. You cannot import an 
     alien pool.
     
   - Be patient when importing a foreign pool with the CLI IMPORT
     command. It may take up to 3 minutes for the system to recognize
     the drives and verify the meta data before the pool appears in 
     the pool list.

   - In the Adaptec Storage Manager Properties panel, some properties  
     for enclosure management devices (JBODs) are blank (unpopulated).
     
   - On rare occasions, Adaptec Storage Manager may report that there
     is insuffient space to create a mirror plex. WORKAROUND: Press F5 
     to refresh; then, try again.
     
   - A recurring job that creates and mounts a snapshot on the same 
     drive will fail on the second and all subsequent attempts.  
     WORKAROUND: Free the drive before the next attempt.
     
   - When you create or reassign a volume, Adaptec Storage Manager  
     includes network drives (mapped by all users of the same 
     machine) in list of mount points. If the drive is already in 
     use, the mount operation fails.
     
   - A managmenent service with two NICs can be added to the
     Adaptec Storage Manager Enterprise view twice. 

   - In a Microsoft two-node cluster environment, mirrored failover 
     with the Adaptec MPIO DSM fails.        


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(c) 2006 Adaptec, Inc. All Rights Reserved. This software contains 
valuable trade secrets of Adaptec or its licensors. The software is 
protected under international copyright laws and treaties. 
This software may only be used in accordance with the terms of its 
accompanying license agreement. No part of this publication may be 
reproduced, stored in a retrieval system, or transmitted in any form 
or by any means, electronic, mechanical, photocopying, recording or 
otherwise, without prior written consent of Adaptec, Inc., 
691 South Milpitas Blvd., Milpitas, CA 95035.
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