ArcSoft TotalMedia(TM)
Electronic Programming Guide Privacy Policy
Your privacy is important, so ArcSoft publishes the following Privacy Policy to let you know what information is collected, why such information is collected and how it is used. This Privacy Policy applies to ArcSoft TotalMedia ("TotalMedia") electronic programming guide service ("EPG") and does not apply to other ArcSoft websites, products, and services that may have their own privacy policies. Any software downloaded or purchased from ArcSoft website located at www.arcsoft.com is governed by the privacy terms set forth in the license agreement for such product and not this Privacy Policy.
A. INFORMATION COLLECTED
Through use of TotalMedia, EPG provides an on-screen listing of all television programs and content that is customized for you when the service is subscribed.
When you register as a subscriber of the EPG, ArcSoft will request and collect Personal Information (as defined below) from you and also automatically receive and record information on its server logs from your browser, which may include, but not limited to, your IP address, cookie information and access times and geographic information which may include your country and postal code. The information requested and collected hereunder identifies you, including, but not limited to, your name, home or other physical address, email address, phone number or other contact information, and credit card or other payment method information ("Personal Information"). The Personal Information will be used to provide you customized TV program listings at your request. From your use of the EPG, ArcSoft also collects information regarding the download of the data necessary by you for the operation of the EPG, including the customized TV listings and other related data. The said information includes the amount of data downloaded, the duration of the download, whether the download completed successfully, and edits to remedy incorrect channel assignments.
B. USE OF THE INFORMATION COLLECTED
To effectively operate the EPG to provide rich features and friendly usability, ArcSoft collects, stores and processes the information described in paragraph A. Such information may also be used to customize the content, information and EPG services that are delivered to your personal computer where TotalMedia is installed. Such information will also enable us to improve the EPG service by editing incorrect channel assignments and measuring the costs and effectiveness of providing the EPG to ensure our systems and business models are efficient and effective. In general, the collection and use of such information allows us to provide the EPG and to continue to develop and provide improved content, products and services that are of the most interest to our customers.
C. SHARE OF THE INFORMATION COLLECTED
ArcSoft may provide the information collected to third parties that provide services to ArcSoft. Such services include the provision of TV listings (EPG data), customer support and research and development. ArcSoft may also disclose the information collected if required to do so by law or in the good-faith belief that such action is necessary or appropriate to (a) conform to the edicts of the law or comply with legal process served on ArcSoft; (b) protect and defend the rights or property of ArcSoft; or (c) act in urgent circumstances to protect the personal safety of ArcSoft employees, users of ArcSoft products or services, or the public. If ArcSoft should ever file for bankruptcy or be acquired by a third party, merge with a third party, sell all or part of the ArcSoft assets, or otherwise transfer substantially all of its relevant assets to a third party, it may transfer or share the information collected and all other information you have provided through the use of EPG to such third party.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings or providing customer support including billing and reporting. We will only provide those companies with the information they need to deliver the service. They are required in writing to maintain the confidentiality of that information and are prohibited from using that information for any other purpose.
D. ACCESS AND MODIFY THE INFORMATION COLLECTED
Because such information is compiled automatically and anonymously by the EPG, you may not access or modify such data. You can, however, modify the data you provided to ArcSoft when you registered to use the EPG (such as your customized TV listings, zip code (or billing address and television service provider). When participating any product or service surveys, you will have the choice of whether or not to disclose any Personal Information.
You can also stop using the EPG at any time. If you do so, the current TV listings will remain on your computer but you will not receive any new listings.
E. COOKIES
Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. ArcSoft also may use cookies to improve the EPG services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other websites you visit.
F. SECURITY
Being a software company, ArcSoft understands the importance of information security and the techniques needed to secure information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. We also upgrade and enhance such security technologies and procedures from time to time to effectively protect your information.
G. THIRD-PARTY PRACTICES
Certain features offered by TotalMedia may provide you with access to third party content and service. When you access third-party websites or content, you will be subject to the third parties' privacy practices. We cannot ensure the protection of any information that you provide to a third-party website that links to or from the TotalMedia/EPG website or any information collected by any third party, since these third-party websites are owned and operated independent of ArcSoft. If you have questions about a third party's information practices, please read its Privacy Policy. ArcSoft assumes no responsibility or liability whatsoever for the practices, actions or policies of such third parties, and is not responsible for the content or privacy practices of such websites.
H. LEGAL DISCLAIMER
The EPG services operate "AS-IS" and "AS-AVAILABLE," without liability of any kind. We are not responsible for events beyond our direct control. ArcSoft is not responsible for the operation of any third party websites.
I. CHANGES TO THE PRIVACY POLICY
ArcSoft may make changes to this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the end of the Privacy Policy. Any revised privacy statement will be posted on the Internet at epg.arcsoft.com
We encourage you to periodically review this Privacy Policy to be informed of how ArcSoft is protecting your information.
J. CONTACT US
If you have any questions, comments or complaints related to ArcSoft's privacy policy, please contact our webmaster at webmaster@arcsoft.com.
(Last updated: May 16, 2005)
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.