XIRCOM CE3B 10/100
FOR Windows CE
Software Release 1.04
February 10, 2000
==================================================================
Thank you for purchasing the Xircom CE3B 10/100 network adapter
for Windows CE. Xircom has done everything to ensure that our
adapters are compatible with the widest range of Palm and
Handheld PCs possible. Xircom is equally committed to customer
satisfaction and timely response to their needs and concerns.
CONTENTS
========
1) Xircom CE3B 10/100 Characteristics
2) Installation Instructions
3) Release Notes
4) Known Limitations
5) Troubleshooting
6) Xircom Customer Support
1) Xircom CE3B 10/100 Characteristics
==================================
This release of the Xircom CE3B 10/100 supports the following
features:
-10/100Base-T network support
-Full suite of Windows CE drivers
-Software for the Xircom CE3B 10/100
2) Installation Instructions
=========================
To determine what processor and version of Windows CE your
machine has, follow the steps listed below:
1. Open the Control Panel by clicking on Start, Settings,
Control Panel.
2. Double click the System Icon.
3. If your machine has Windows CE 2.0, you will see Computer
and System Information on the first tab. If you do not
see this information on the first tab, go to step 4.
Look in the box labeled Computer. Note the Microsoft
Windows CE Version; it should say 2.0. Look in the box
labeled System. Note the Processor Type: i.e., MIPS
R4000 or Hitachi SH3. Write this information down.
4. If your machine has Windows CE 2.11, you will see the
Memory tab selected first. Click on the Device Tab.
Note the Processor Type; i.e., MIPS R4000 or Hitachi
SH3. Click on the System Tab next. Look for the
Core System Version; it should say 2.11. Write this
information down.
Use the matrix below to decide which .cab file you should use to
install on your system.
Windows CE 2.0 Windows CE 2.11
SH3 Ce3_hpc_sh3_20.sh3.cab Ce3_hpcjup_sh3_21.sh3.cab
SH4 N/A Ce3_hpcjup_sh4_21.sh4.cab
MIPS R3000 Ce3_hpc_R4_20.mips.cab Ce3_hpcjup_R4_21.mips.cab
MIPS R4000 Ce3_hpc_R4_20.mips.cab Ce3_hpcjup_R4_21.mips.cab
SA1100 N/A Ce3_jup_sa1100_21.arm.cab
Please perform the following steps to install your Xircom
product:
1. Connect the H/PC to your desktop or Laptop PC via Serial
Link.
2. Once devices are connected and synchronization is
completed, browse the H/PC. Double click on My Handheld
PC. Locate and double click the folder named Temp.
3. Open a new Explorer window on the PC.
4. Browse to the location of the CAB files.
5. Select the CAB file that is correct for your machine.
6. Copy this CAB file to your H/PC into the Temp folder.
7. Double click on the CAB file in the Temp Folder.
8. When the Dialog Box pops up asking if it's OK to install
to the Windows folder, click the OK button in the
upper-right corner of the box.
9. Click OK when complete.
10. Insert the CE3B Adapter and input your network settings
when prompted.
11. Disconnect the Serial Link.
12. Perform a soft reset on your machine.
13. The CE3B should now be installed and ready for use.
3) Release Notes
=============
This release contains Windows CE drivers software for the CE3B
and includes support for MIPS R3000, MIPS R4000, Hitachi SH3
and SH4, and StrongARM processors.
4) Known Limitations
=================
-Host PC's running Windows 95 OSR2 cannot active sync after
entering suspend mode. If the machine goes into suspend, it
will need to be reset in order to active sync with the
handheld.
-ActiveSynch v3.0 is recommended for your desktop or laptop
to install the Xircom CE3B 10/100.
5) Troubleshooting
================
Symptom: Unable to active sync your handheld to a Windows 95
OSR2 host machine when running WINS resolution on both the host
and handheld.
Resolution: You must check "Use DHCP for WINS Resolution."
This is located under network properties control panel-->TCP/IP
Properties-->WINS Configuration tab. Be sure the server is
running WINS as well.
Symptom: Problems syncing with your CE3B after putting the
machine into suspend.
Resolution: Save and close all programs and perform a soft
reset on your device. ActiveSync should function normally.
Symptom: Error occurs when trying to uninstall CE3B - "The files
ARP.DLL, DHCP.DLL and NDIS.DLL are either read only or in use
and cannot be deleted."
Resolution:
1) Physically remove the CE3B from the slot.
2) Manually delete the files CE3CE.DLL and XCEPOWER.CPL from
the \Windows directory.
Symptom: Unable to browse the Internet.
Resolution: Check your proxy server settings.
6) XIRCOM CUSTOMER SUPPORT
=======================
To obtain customer support for your Xircom product, please call
or send a facsimile to the appropriate number listed below.
Xircom has set up 56K modem lines to our BBS in the U.S. at
(805) 375-5280 so customers can take advantage of the latest
modem technology available from Xircom.
XIRCOM CORPORATE - North and South America
----------------------------------------------------------------
Xircom, Inc.
Corporate Headquarters
2300 Corporate Center Dr.
Thousand Oaks, CA 91320
Shipping Address:
2101 Corporate Center Dr.
Thousand Oaks, CA 91320
24-Hr E-mail cs@xircom.com
Sales Support.............(800) 438-4526
Sales Support.............(805) 376-9300
Customer Support..........(805) 376-9200
24-Hr Fax - Corporate.....(805) 376-9311
24-Hr Fax - Sales Support (805) 376-9220
24-Hr Fax - Cust. Support (805) 376-9100
24-Hr Data Lines - BBS (805) 376-9130
24-Hr Internet http://www.xircom.com
HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri
HOURS (Support): 5 a.m. to 5 p.m., Mon-Fri
XIRCOM EUROPE - Europe, Middle East, and Africa
-----------------------------------------------------------------
Xircom Europe N.V.
Veldkant 31
B-2550 Kontich, Belgium
Sales Support........ +32/(0)3 450.08.11
24-Hr Fax............ +32/(0)3 450.09.90
Customer Support Telephone Numbers
Native English........ +32/(0)70 233 307
Native German......... +32/(0)70 233 850
Native French......... +32/(0)70 233 851
Native Dutch.......... +32/(0)70 233 852
24-Hr E-mail............ eurots@xircom.com
24-Hr Internet...... http://www.xircom.com
HOURS (Sales): 9:00 to 17:00, Mon-Thu; to 16:00, Fri
HOURS (Support): 9:00 to 18:00, Mon-Fri
Regional Sales and Marketing Offices
-----------------------------------------------------------------
Xircom France SARL
41 bis avenue de l'Europe
BP 264
F - 78147 Velizy CEDEX
France
Sales Support......... +33/(1) 34 63 09 40
24-Hr Fax ............ +33/(1) 34 63 09 41
Xircom Deutschland GmbH
Airport Business Center
Am Soldnermoos 17
85399 Hallbergmoos
Germany
Sales Support........ +49/(0)89 607 68 350
24-Hr Fax ........... +49/(0)89 607 68 355
Xircom Italy SRL
Via Giovanni da Udine, 34
20156 Milano
Italy
Sales Support.......... (+39) 02 3809.3605
24-Hr Fax.............. (+39) 02 3809.3606
Xircom AB
Kanalvagen 10C
S - 194 61 Upplands Vasby
Sweden
Sales Support........ +46/(0) 8 590.332.80
24-Hr Fax ........... +46/(0) 8 590.717.81
Xircom U.K. Ltd.
Worting House
Basingstoke
UK - Hampshire RG23 8PY
Sales Support........ +44/(0) 1256 332 552
24-Hr Fax ........... +44/(0) 1256 332 553
XIRCOM ASIA PACIFIC Asia Pacific
----------------------------------------------------------------
Xircom Asia Pacific (Pte) Ltd
1 Kim Seng Promenade #15-01
Great Word City East Tower
Singapore 237994
Sales Support................ +65 732 5001
Customer Support............. +65 732 2245
24-Hr Fax ................... +65 732 5002
24-Hr Internet...... http://www.xircom.com
24-Hr Email...... http://asiats@xircom.com
HOURS: 9:00 to 17:00, Mon-Fri
Regional Sales and Marketing Office
-----------------------------------
Xircom Australia Pty Ltd
Level 12, 80 Mount Street
North Sydney, NSW 2060
Australia
Sales Support............. +61 2 8923 7000
Customer Support.......... +61 2 8923 7090
24-Hr Fax................. +61 2 8923 7099
24-Hr Data Lines - BBS.. +61(02) 9911 7758
24-Hr Email...... http://aunzts@xircom.com
Xircom - Japan
----------------------------------------------------------------
Xircom Japan KK
Tohtam Building 2F
3-10-5 Shibuya
Shibuya-ku Tokyo 150-0002
Japan
Sales Support............. +81-3-3407-0033
Customer Support...... +81 (0) 3 3407-1900
24-Hr Fax................. +81-3-3407-0180
24-Hr Internet...... http://www.xircom.com
24-Hr Email.... http://japan_ts@xircom.com
HOURS: 9:00 TO 17:00, Mon-Fri
WORLDWIDE ELECTRONIC SUPPORT
----------------------------------------------------------------
cs@xircom.com...........US Customer Support
eurots@xircom.com.......European Customer Support
asiats@xircom.com.......Asia/Pacific Customer Support
aunzts@xircom.com.......Australian/New Zealand Customer Support
japan_ts@xircom.com.....Japan Customer Support
sales@xircom.com........Xircom Sales
ideas@xircom.com........"Ideas" Suggestion Box
---------------------------------------------------------------
Thank you for making Xircom a part of your network.
Xircom acknowledges all tradenames and trademarks used in this
document as the property of their respective owners.
======================end======================================
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.