==================================
Panasonic Network Scanner Utility (Ver3.6.1E)
for Windows(R)98/Me Supplementary Notes
==================================
This document provides information about the utility on the following items:
1. Inquiry
2. Compatible H/W product names
3. Installation from the CD-ROM drive
4. Installation from the installation floppy disk
5. Installation from downloaded data via the Internet
6. Unique functions and cautions/limitations of the utility
7. Tested applications: Cautions/Limitations
8. Release Notes
This scanner driver is used to import scanned images stored in the
mailbox of the scanner to TWAIN interface-compatible applications
operating on Windows 98 or Windows Me environment.
This driver has been verified to work on the applications listed in
item 7. Select "Panasonic Network Scanner Driver " as the TWAIN data source.
The Mailbox Viewer is a mailbox utility that accesses the mailbox
periodically and sends a notification when a new document is received.
(Both the scanner driver and Mailbox Viewer can be installed
according to the installation method provided.)
For details on the functions of the utility, refer to the on-line
Help dialog box.
* This Readme explains the scanner driver and Mailbox Viewer.
Unless otherwise stated, the information provided refers to the two
features.
* Required System Configuration
* A computer with a 32-bit x86-based microprocessor (Intel
Pentium/100MHz and above) running Windows(R) 98,
or a computer with Intel Pentium 150 MHz and above running
Windows(R) Me.
* Memory of 64MB and above
* Available hard disk space of more than 5 MB for installation
(When importing data from the scanner to Computer, you
need to have a hard disk space double that of the data size.
For full color A3 size document with 600dpi, you need two
times of 200MB, that is 400MB.)
* A display that is able to show more than 256 colors
* We recommend that you install a memory size of 128MB and above in
the computer.
* We recommend that you use a display that is able to show more than
65,000 colors.
* It is necessary to configure the TCP/IP settings in the scanner
machine.
-----------------
1. Inquiries
-----------------
Panasonic Authorized Dealer or your Service Provider
The telephone number of the Customer Support Center is written on
the label or card pasted on the machine.
The latest software is available on our web site.
http://Panasonic.co.jp/pcc/en/
Communication charges will be borne by the customer.
---------------------------------------------------
2. Compatible H/W Product Names
---------------------------------------------------
Panasonic DP-C401
Panasonic DP-6000/7000
------------------------------------------------------
3. Installation from the CD-ROM Drive
------------------------------------------------------
Insert the " Printer Drivers, Utilities & Documentation " installation
CD-ROM into the CD-ROM drive and choose one of the following methods to
install the driver.
(A) Installing by Using the "Add/Remove Programs" in Control Panel
1) From the Start menu, select "Settings", followed by "Control
Panel". Double-click the "Add/Remove Programs" icon.
2) Click the "Add New Programs" button in the "Add/Remove Programs"
dialog box and click the "CD or Floppy" button. Click the "Next"
button to proceed. A "Run Installation Program" dialog box will
be displayed.
3) Click the "Browse" button and select the setup.exe file on the
Browse screen. (The setup.exe is in the same location as this
Readme.txt.)
Click the "Open" button and then click the "Finish" button.
4) Follow the instructions on the Installation screen to proceed.
Specify the directory and the program folder name for
installation.
5) Follow the instructions on the screen to proceed. After all the
necessary files have been copied, you will be prompted to restart
your computer. Restart accordingly.
(B) Installing by Executing SETUP.EXE
1) Select "Run" from the Start menu.
2) Click the "Browse" button and select the setup.exe file on the
Browse screen. (The setup.exe is in the same location as this
Readme.txt.)
Click the "Open" button and then click the "OK" button.
3) Follow the instructions on the Installation screen to proceed.
Specify the directory and the program folder name for
installation.
4) Follow the instructions on the screen to proceed. After all the
necessary files have been copied, you will be prompted to restart
your computer. Restart accordingly.
----------------------------------------------------------------------------
5. Installation from Downloaded Data via the Internet
----------------------------------------------------------------------------
This section describes the installation method from data downloaded
from our website via the Internet.
1) Create a floppy disk for installation by referring to "Creating an
installation floppy disk from downloaded files" below.
2) Use the floppy disk created to install the driver.
Follow the procedures described in "3. Installation from the
CD-ROM drive" to install. Specify the floppy disk drive instead
of the CD-ROM drive.
Insert the first disk into the floppy disk drive, follow the
instructions and insert the second disk.
And if you want to install using "(B) Installing by executing
SETUP.EXE", enter ":\setup" after the floppy disk drive name in
step 2) and then select the Enter button.
For example, if the floppy disk drive is A, enter "A:\setup".
"Creating an installation floppy disk from downloaded files"
1) Prepare 2 formatted floppy disks.
2) Decompress the downloaded file. The file can be decompressed
automatically by double-clicking it as it is in self-decompressed
format.
3) Copy all the files in Disk 1 folder of the decompressed files from
step 2) to one of the floppy disks of step 1). Next, copy all
the files in Disk 2 folder to the second floppy disk.
The new installation floppy disk will be created.
* Note
When using the Windows Explorer to perform the above operation,
configure the setting to display all files in the Explorer beforehand.
(1) Select "Folder Options" from "View" of the Windows Explorer. The
"Folder Options" window will be displayed.
(2) Click "View" > Select "Show all files" under "Hidden files".
(In case of Windows Me, select "Show hidden files and folders" under
"Hidden files and folders".)
(3) Select the "OK" button to close the "Folder Options" window.
------------------------------------------------------------------------------------
6. Unique Functions and Cautions/Limitations of the Utility
------------------------------------------------------------------------------------
* Using Personal Firewall
When this utility is used on a computer installed with Personal
Firewall, the scanner device may not be found or connected.
Perform the following steps. It may take a longer time to connect
and import files when the following settings are specified.
** Settings at Mailbox Viewer or Network Scanner Driver
1. Uncheck the "Search local network scanners" check box.
2. Register the scanner to be used.
3. Check "Display registered scanners".
** Norton Personal Firewall 2003
1. Activate the Norton Personal Firewall from the Start menu.
2. Select "Personal Firewall" at the "Status & Settings" screen
and click "Configure".
3. Go to the "Program Control" tab at the settings screen.
4. Click the "Add..." button at "Manual Program Control".
5. Select \Program Files\Panasonic\Network Scan\Mgsut12.exe
and click the "Open" button.
6. Select "Permit" at the "Program Control" screen and click
the "OK" button.
7. Select "General" at the "Choose Application Category" screen
and click the "OK" button.
8. Perform Steps 4 to 7 for \windows\System\ Mgsslm12.exe
also to authorize program control.
* Animation Display When Importing for Scanner Driver
The default settings of the "Animation Display When Importing"
for scanner driver depends on whether the screen reader is
activated when installing this utility.
The animation will not be displayed if the screen reader is
activated and vice versa.
However, as the diagnosis may not be correct depending on the
environment used, you can change the animation display settings
manually at the "Display Animation When Importing" at the
scanner driver settings screen if desired.
* Importing of color images or gray images are unavailable from the
monochrome multi-functional machines.
* This utility cannot operate if there are two network cards connected
to the Computer.
* Using the scanner driver
When operating from an application, select "Panasonic Network Scanner
Driver" as the TWAIN data source.
* Selecting the scanner device
When activating the utility, you can select the scanner device
operating on the network. (Refer to "2. Compatible H/W product
names")
The assigned IP address will follow after the scanner device name.
* Changing the scanner device display
The following may cause the activation of the utility to be
slow.
1) When "Use network" is selected on the Change Display screen.
2) When DNS is used for computer search.
3) When the scanner IP address is not registered in the DNS server.
4) If the number of unregistered scanner increases, the speed may
become even slower.
* Registering the device name of HOSTS file
You can register the device name in the HOSTS file up to 59
characters.
The host name registered in the DNS server might not be
fully displayed due to addition of the domain name.
* Limitations when there is a router between the scanner and Computer
In order to access the scanner from a Computer when there is a
router between the client Computer and the network, select the
"Change Display" button to enable "Display other network scanners"
on the Change Display screen and then register the IP address and
device name of the scanner.
If "Display other network scanners" is not enabled, only your
network device will be displayed.
* Displaying other network scanners
Other network scanners can be displayed from the Change Display
dialog box. When you register a device IP address that is
incompatible to this utility, the device will be displayed on the
Change Display dialog box. If the incompatible scanner device is
selected, an error message stating, "The selected scanner device
does not exist." will appear and notify that the device cannot be
accessed.
* Document deletion timing
When a Computer imports data from a scanner, the document
stored in the Mailbox will be deleted once the last page of the
document has been imported.
It is possible that the document might have been deleted before it
is imported if the importing process is met with the following
interruptions at the Computer:
** an error occurs during the process of compression and
uncompression at the Computer
** the Cancel button of the utility is pressed and the
importing process is canceled
** the Computer is rebooted
When this happens, the document could not be imported again.
* Limitations when executing the utility
* The scanner driver and Mailbox Viewer cannot be used at the same
time by the same Computer Moreover, the scanner driver cannot be
used in multiple applications.
(1) Depending on the product, when the utility is importing data
from a particular scanner, that scanner cannot be used by
another Computer for data importing.
However, you can display the document list from the utility.
(2) Depending on the product, when a FAX is being transmitted, you
cannot specify the scanner to import data.
However, you can display the document list from the utility.
In both cases (1) & (2), you will have to wait until the current job
process is completed before importing data again.
* Applications that do not support multi-page document
(*For scanner driver only)
For applications that do not support importing of documents with
multiple pages scanned from the Automatic Document Feeder, open
the "Settings" dialog box from the "Settings" button of the scanner
driver and then select "By page" for the "Display Mode".
As the document information will be divided and displayed one page
at a time with this setting, import the images of these divided
pages one page at a time.
Only the first page will be displayed.
* When a decoding error occurs while a FAX document is being imported
When a decoding error occurs while a FAX document is being
imported, that particular page might not be correctly displayed on
the screen.
* About pages when transmission is disconnected during importing
If transmission between the multi-function machine is disconnected
when importing a document that is stored in the mailbox,
the imported page may not be displayed correctly.
* Importing multiple documents
When importing multiple documents stored in the mailbox,
communication with the machine will be cut off temporarily while
importing each document.
The importing process may be terminated if the scanner is being
used by other computers during this timing.
* When image importing is in progress, select the space key or the
Enter key to cancel.
* Usually when the Cancel button is selected, it becomes suppressed.
Display GUI before selecting Cancel.
However, depending on the progress of the cancellation, GUI may not
be displayed.
* The following character string cannot be used as the path name for
"Temporary Save in", "Save in" and "Folder Naming".
/ ; : ? < > | "
* If the mailbox is configured not to delete data after importing,
the Mailbox Viewer will not be able to import the same data again
after importing it once.
* When there are multiple documents stored in the Mailbox Viewer,
the Mailbox Viewer does not allow you to specify and import only
the specified document.
* When the Mailbox cannot be opened
The document stored in the scanner may be corrupted if an error
message "Invalid password" always appear and the contents of the
Mailbox cannot be displayed even though the Mailbox number and
password are correctly entered.
When this happens, delete the document data that is stored in the
Mailbox from the scanner.
* When the file space specified at "Temporary Save in" and "Save in"
is insufficient
If there is insufficient file space in the specified location at
"Temporary Save in" and "Save in", the documents cannot be imported
correctly and may be destroyed.
Specify a drive with plenty of file space.
* Canceling when uninstallation is in progress
When Cancel is selected during uninstallation, some of the files
left will become defective. As a result, it will not operate
normally and uninstallation cannot be carried out again. If you
have selected Cancel, reinstall to return it to the normal state.
* Precautions when using the Internet Explorer (IE3.0/4.0)
When using the Internet Explorer as a browser, priority will be
given to TCP/IP access for Dial-Up Network connection if the
"Connect to the Internet as needed" check box in the Connection tab
of the Internet properties dialog box is checked.
If the check box is checked, the Dial-Up connection window will be
opened each time the scanner driver is activated. At this point,
the scanner driver will be activated if the Dial-Up Connection
window is canceled.
* When the image data loaded into the Mailbox is printed out from
the scanner of this device, there may be a possibility of an
appearance of moire fringe depending on the type of paper.
Please adjust the following parameter and reprint.
· Adjusts the "Scan resolution", "Reduce/Enlarge" to the most
suitable value (optimum value)
· Set the print rate to 100%.
--------------------------------------------------------------
7. Tested Applications: Cautions/Limitations
--------------------------------------------------------------
* Importing color documents and black/white documents at the same time
Depending on the application, when importing color documents and
black/white documents at the same time, the documents may be
deleted.
It has been verified that Acrobat5.0 will not have this problem.
Therefore, when importing these documents, use Acrobat5.0 or
Mailbox Viewer.
* Importing Huge Images
Depending on the application used, memory error or freezing/hanging
of application may occur when importing huge images.
When this happens, the imported file may be deleted.
Please confirm the specifications of the application before use and
do not import images that exceed the limitations.
This scanner driver has been verified to work on the following
applications as a TWAIN driver. Please take note of the following
limitations for the respective applications.
Fuji Xerox Co., Ltd.
DocuWorks Ver. 3.1.6/DocuWorks Ver. 4.0.5/DocuWorks Ver. 5.0.2
Adobe Systems, Inc. Adobe(R) Acrobat 4.0/Adobe(R) Acrobat 5.0
Adobe Systems, Inc.
Adobe Photoshop 5.5/Adobe Photoshop 6.0/Adobe PhotoShop 7.0
Microsoft Corporation
Word 2000/Word 2002
Microsoft Corporation
Excel 2000/Excel 2002
Microsoft Corporation
PowerPoint 2000/PowerPoint 2002
Microsoft Corporation
PhotoDraw 2000
Microsoft Corporation
PhotoEditor 3.01/PhotoEditor 3.0.2.3
Microsoft Corporation
Picture It! 2/Picture It! 2000/Picture It! Publishing Platinum Edition 2002
Microsoft Corporation
Publisher 2002
ScanSoft, Inc.
OmniPage(R) Pro 10/OmniPage(R) Pro 11
ScanSoft, Inc.
Pagis PRO 97/Pagis PRO 3.0
ScanSoft, Inc.
TextBridge PRO 98/TextBridge PRO 9.0/ TextBridge PRO Millennium
ScanSoft, Inc.
PaperPort DELUXE 8.0
Visioneer, Inc.
PaperPort DELUXE 4.0/PaperPort DELUXE 7.0
Eastman Software, Inc.
Imaging for Windows(R)
* Fuji Xerox Co., Ltd.
DocuWorks Ver. 3.1.6/DocuWorks Ver. 4.0.5/DocuWorks Ver. 5.0.2
When scanning a long document, the width of the document will
determine the standard paper size to be used. Thus the long
document will be divided equally based on the standard paper size
and become a multi-page document.
If "Fit to Standard Size Paper" is selected, the unintended paper
size may be selected. When this happens, change the settings at
DocuWorks Desk according to your needs.
For example, when the scanner reads an A4 size document as Letter.
In this case, configure the following settings at the DocuWorks
Desk.
1. Select Option... from File of the DocuWorks Desk.
2. Click the "Scan and Import" tab.
3. Check the box next to "Fit to Imported Image".
If the paper size of an imported document is greater than A3 size,
configure the following settings at the DocuWorks Desk to reduce it
to A3 size.
1. Select Option... from File of the DocuWorks Desk.
2. Click the "Scan and Import" tab.
3. Check the box next to "If scanned image exceeds A3 size, fit it
into A3.".
For DocuWorks Ver. 3.1.6, if the first page of an uncompressed
multi-page TIFF file with color and black/white pages imported by
Mailbox Viewer is a color page, the file will not be displayed.
For DocuWorks Ver. 3.1.6, all pages of a multi-page TIFF file
imported by Mailbox Viewer will be standardized and displayed
in the size of the first page.
* Adobe Systems, Inc.
Adobe(R) Acrobat 4.0/Adobe(R) Acrobat 5.0
The message screen may not appear in the foreground. When this
happens, bring the message screen to the front.
If Cancel is selected during the importing process from the scanner
driver, an error message will appear. However, you can still
continue to use the scanner driver.
The multi-page Tiff file imported by Mailbox Viewer and compressed
in JPEG format cannot be displayed.
When importing cannot be performed due to insufficient virtual
memory,you can resolve this problem by changing to an available
drive where the environmental variable TEMP has sufficient disk
space.
When importing to Acrobat cannot be performed due to the
limitations of the image size, an error message stating, "Could
not complete the acquisition because of a problem with the device."
will be displayed.
* Adobe Systems, Inc.
Adobe Photoshop 5.5/Adobe Photoshop 6.0/Adobe PhotoShop 7.0
According to Photoshop specifications, a long document of maximum
30,000 pixels x 30,000 lines can be read by the application. When
this limit is exceeded, an error message will appear if you try to
import the document and after which, the scanner driver dialog box
cannot be closed. When this happens, terminate Photoshop by
pressing Alt+Ctr+Del.
Depending on the memory size of the Computer, an error message
stating,"Network connection failed" may appear after "Select
TWAIN_32 Source..." is executed. When this happens, reduce the
memory size by approximately 50% at Memory & Image Cache... of
Preferences from File (for Ver. 5.5) or Edit (for Ver. 6.0).
Only the first page of the multi-page Tiff file imported by the
Mailbox Viewer will be displayed.
* Microsoft Corporation
Word 2000/Word 2002
* Microsoft Corporation
Excel 2000/Excel 2002
* Microsoft Corporation
PowerPoint 2000/PowerPoint 2002
When importing a document of multiple pages that was scanned using
the Automatic Document Feeder, if the size of each page and the
resolution are different,subsequent pages after the first page may
not be imported correctly.When this happens, select "By page" and
import one page at a time.
For documents with color and black/white pages, select "By page"
and import one page at a time.
For Word 2000/Excel 2000/PowerPoint 2000, if the documents are
mixed size documents, select "By page" and import one page at a
time.
For Word 2000/Excel 2000/PowerPoint 2000, if the data to be
imported is too large and the resolution is too high, it may
not be imported. Reduce the size of the data or the
resolution.
The multi-page Tiff file imported by the Mailbox Viewer will not
be displayed. However, for Word 2000/Excel 2000/PowerPoint 2000,
the first page of the uncompressed multi-page Tiff file will be
displayed.
Mixed sized documents will not be displayed on
Windows98.
* Microsoft Corporation
PhotoDraw 2000
Document exceeding 3968 lines cannot be read by the application.
Thus documents of the following sizes and resolutions will be
displayed as blank sheets of paper:
A4/Ledger and above with 300dpi
B5/Letter and above with 400dpi
All sizes with 600dpi
However, the scanned images still remain in the mailbox.
You can use other applications or the Mailbox Viewer to import the
scanned images. After importing, if the scanned images still remain
in the mailbox, delete them by clicking the Delete button on the
dialog box.
For iFAX documents, the first page will be displayed as a blank
sheet if the mail header of the first page is a 600dpi-product.
When importing multi-page document by file, configure the "Method"
to "Your Scanner Software".
You can find "Method" in the following location:
Select "Scan Picture" from File to display the "Scan" screen.
You will find "Method" on the screen.
The multi-page Tiff file imported by the Mailbox Viewer will not
be displayed. However, the first page of the uncompressed multi-
page Tiff file imported will be displayed.
* Microsoft Corporation
PhotoEditor 3.01/PhotoEditor 3.0.2.3
If the data to be scanned is too large and the resolution is too
high, it may not be scanned. Reduce the size of the data or the
resolution. iFAX documents will be displayed as blank sheets as the
mail header for first page is 600dpi. However, if you import the
documents by page, you will be able to import from the second page
onwards.
The multi-page Tiff file imported by the Mailbox Viewer will not
be displayed. However, the first page of the uncompressed multi-
page Tiff file imported will be displayed.
Documents with color and black/white pages imported by Mailbox
Viewer cannot be displayed.
Mixed size documents imported by Mailbox Viewer cannot be
displayed.
* Microsoft Corporation
Picture It! 2/Picture It! 2000/Picture It! Publishing Platinum Edition 2002
Document exceeding 3968 lines cannot be read by the application.
If the data to be scanned is too large and the resolution is too
high, it may not be scanned. Reduce the size of the data or the
resolution. iFAX documents will be displayed as blank sheets as the
mail header of the first page is 600dpi. However, if you import the
documents by page, you will be able to import from the second page
onwards.
When importing a document of multiple pages that was scanned using
the Automatic Document Feeder, if the size of each page and the
resolution are different,subsequent pages after the first page may
not be imported correctly.When this happens, select "By page"
and import one page at a time.
If Cancel is selected during the importing process from the scanner
driver, an error message will appear. However, you can still
continue to use the scanner driver.
For Picture It! 2, the "Smart Task Scan" of "Scanning Method" is
not supported.
For Picture It! 2000, if the "Smart Task Scan" of "Scanning Method"
is selected, an error message will appear when you quit the scanner
driver but there will be no problem the next time you use it.
The multi-page Tiff file imported by the Mailbox Viewer will not
be displayed. However, the first page of the uncompressed multi-
page Tiff file imported will be displayed.
* Microsoft Corporation
Publisher 2002
The multi-page Tiff file imported by the Mailbox Viewer will not
be displayed.
* ScanSoft, Inc.
OmniPage(R) Pro 10/OmniPage(R) Pro 11
For OmniPage(R) Pro 10, select "Yes" for "Show TWAIN settings
before scan" of the "TWAIN Scanner Settings".
You can find "TWAIN Scanner Settings" in the following location:
Display the Control Panel screen on the windows. Click "Caere Scan
Manager 5.0" to display the "Caere Scan Manager 5.0" screen. Select
"TWAIN SCANNER" to display the "TWAIN SCANNER Properties" screen.
You will be able to find "TWAIN Scanner Settings".
Do not select "AutoOCR" for OmniPage(R) Pro 10.
For OmniPage(R) Pro 11, if the data to be imported is too large and
the resolution is too high, it may not be imported. Reduce the size
of the data or the resolution.
For OmniPage(R) Pro 10 and OmniPage(R) Pro 11, the documents cannot
be imported by file. Import the documents by page.
* ScanSoft, Inc.
Pagis PRO 97/Pagis PRO 3.0
If Cancel is selected during the importing process from the scanner
driver, an error message will appear. However, you can still
continue to use the scanner driver.
For Pagis PRO 97, configure the correct settings for "Document
Contents" and "Color depth" depending on the type of document
(color/grayscale/black and white) before importing files. In the
event that you have imported the scanned images with incorrect
settings, they will still be stored in the mailbox. Configure the
correct settings and import again. After importing, if the scanned
images still remain in the mailbox, delete them by clicking the
Delete button on the dialog box.
For Pagis PRO 97, if the data to be imported is too large and
the resolution is too high, it may not be imported. Reduce the size
of the data or the resolution.
For Pagis PRO 97, if you quit the scanner driver, an error message
will appear but there will be no problem the next time you use it.
For Pagis PRO 97, the documents cannot be imported by file. Import
the documents by page.
For Pagis PRO 3.0, for documents with color and black/white pages,
the display orientation for color and black/white pages may be
different. Uncheck the "Auto Orient" selection to prevent this
problem from occurring.
You can find "Auto Orient" in the following location:
Click the scanner icon on Pagis PRO 3.0 and the "Pagis Scan Tool-
Scanner" screen will be displayed. Select "Properties..." and the
"Properties-Any Document" screen will appear. You will find "Auto
Orient" on the screen.
For Pagis PRO 97, the multi-page Tiff file imported by Mailbox
Viewer and compressed in JPEG format cannot be displayed.
For Pagis PRO 97, documents with color and black/white pages
imported by Mailbox Viewer cannot be displayed.
* ScanSoft, Inc.
TextBridge PRO 98/TextBridge PRO 9.0/TextBridge PRO Millennium
The limit for a long document is about 20000 lines.
Set the "Scanner Settings" to "Scanner's TWAIN dialog box".
When "TextBridge Settings" is set, importing can be done normally
but the scanner driver might not be able to quit normally.
If Cancel is selected during the importing process from the scanner
driver, an error message will appear.
TextBridge PRO 98 does not support color and grayscale. In the
event that you have imported the scanned images with incorrect
settings, they will still be stored in the mailbox. You can use
other applications or the Mailbox Viewer to import the scanned
images. After importing, if the scanned images still remain in the
mailbox, delete them by clicking the Delete button on the dialog
box.
For TextBridge PRO 98, if you click the TextBridge PRO 98 window
using a mouse when the scanner driver screen is displayed, the
scanner driver screen will be hidden at the back of the screen. If
this happens, bring it to the front.
For TextBridge PRO 98, if the data to be imported is too large and
the resolution is too high, it may not be imported. Reduce the size
of data or lower the resolution.
For TextBridge PRO 9.0, ServicePack1 is required in order to
activate the scanner driver.
For TextBridge PRO 9.0/TextBridge PRO Millennium, the resolution of
the image from the scanner driver will be changed by the
application.
The multi-page Tiff file imported by the Mailbox Viewer will not
be displayed. However, for TextBridge PRO 9.0/TextBridge PRO
Millennium, the first page of the uncompressed multi-page Tiff file
imported will be displayed.
* ScanSoft, Inc.
PaperPort DELUXE 8.0
* Visioneer, Inc.
PaperPort DELUXE 4.0/PaperPort DELUXE 7.0
The limit for a long document is about 20000 lines.
* Eastman Software, Inc.
Imaging for Windows(R)
When importing a document with color and black/white pages, or
color documents and black/white documents at the same time, the
documents may be deleted and importing is canceled. When this
happens, pages that have been imported correctly will be stored
in the application.
Follow the procedure below to continue scanning.
1. Re-display the list of documents in the computer where importing
was conducted.
2. Select the "Settings" button to open the Settings dialog box.
3. Configure the "Display Mode" to "By page".
4. Import the remaining pages marked with an *, one page at a time.
Rough images may be displayed for black/white images. When this
happens, go to "Display" and check "Grayscale" for a smooth image.
When importing mixed size documents, all pages are assumed to
have the same size and resolution as the first page. Thus
subsequent pages that are different from the first page may not be
displayed correctly.
When this happens, select "By page" and import one page at a time.
The limit for a long document is about 20000 lines. When this is
exceeded, an error message from Imaging will be displayed.
The multi-page Tiff file imported by Mailbox Viewer and compressed
in JPEG format cannot be displayed.
--------------------------------------------------
8. Release Notes
--------------------------------------------------
Ver.2.9.3E
First issue.
Ver.2.9.4E
WindowsXP is supported.
Resolved the problem where some files that are required for the TWAIN
driver are deleted during uninstallation.
Ver.3.6.1E
Added support for Panasonic DP-C401.
Resolved the problem where data cannot be imported using Photo Editor V3.0.
Added support for importing documents with black/white and color images.
Enabled the display of document name and recipient name.
Resolved the problem where the settings of the IP address of scanners
consisting of "0" such as x.x.0.x cannot be connected.
Resolved the time-out problem which occurred when logging in
to NetWare during importing.
Resolved the problem where documents have been deleted when importing
from Imaging.
(Please refer to 7. Tested applications: Cautions/Limitations)
Added support for Search local network scanners which allows you to
select whether to enable or disable the search for local network scanners.
Resolved the problem where TIFF files are detected during processing
from the software which converts the created TIFF file when Save in
is specified in the Mailbox Viewer.
Resolved the problem where the scroll bar was not enabled when a
great number of the scanner devices have been displayed.
Resolved the problem where documents cannot be imported from FireWorks.
Increased the limit of scanner registration to a maximum of 50
entries at the Change Scanners dialog box.
Resolved the problem where the same name has been used to register
the device.
Resolved the problem where importing cannot be performed when "Folder
Naming" has been selected and an error message stating, "Problem
occurred during compression," is displayed.
Resolved the problem where importing cannot be performed when the
allocated network drive has been specified in Temporary Save in.
Added support for high contrast settings (black and white) for
display.
Resolved the problem where the play button on the WAVE file
selection screen of the Mailbox Viewer cannot be selected using
the Tab key.
Added support to the scanner driver which allows one to select
whether to display the animation during importing.
If transmission between the multi-function machine is disconnected
when importing a document that is stored in the mailbox, parts of
the document which have been imported to the computer before
disconnection can be retrieved.
* Checking version information
On each dialog of the Utility, you can click the icon on the
top left to display the pull-down menu and then select "About" to
check the information.
Adobe, Acrobat and Adobe Photoshop are registered trademarks or
trademarks of Adobe Systems Incorporated and its subsidiaries in
each country.
Intel, i486 and Pentium are registered trademark of Intel
Corporation of America.
Microsoft and Windows are registered trademarks of Microsoft
Corporation of America.
All other product/brand names, trademarks or registered trademarks
identified herein are the property of their respective owners.
Xerox and DocuWorks are registered trademarks of Fuji Xerox.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.