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DeskTopBinder - SmartDeviceMonitor for Client 8.5.1.0
RICOH CO., LTD.
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Introduction
This file contains additional information that may be useful in using
SmartDeviceMonitor for Client. Please read this before you install. Please
see Help for another contents or details of SmartDeviceMonitor for Client.
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(1) Features
- SmartDeviceMonitor for Client enables you to monitor any printers in the
Printers Folder with the taskbar.
- SmartDeviceMonitor for Client enables you to monitor multiple printers at a
time.
- With SmartDeviceMonitor for Client, you can view the network settings on the
printer and more specified information about the device.
- SmartDeviceMonitor for Client enables you to print jobs directly from network
without using any Print Server(s).
- SmartDeviceMonitor for Client can notify you of printer errors.
- SmartDeviceMonitor for Client can notify you of when your print job is
transferred to printer or when the job is complete.
- SmartDeviceMonitor for Client enables you to send print job(s) to other
printer(s) when the specified printer is unable to print. <Recovery
Printing>
- SmartDeviceMonitor for Client enables you to divide the printing of multiple
sets of a document between multiple networked printers to resultin faster
production <Parallel Printing>
Note 1: Parallel Printing and Recovery Printing are available only for the
PCL6, PCL5e, PCL5c, RPCS or IPDL-C Drivers. Other drivers such as
PS drivers do not support these functions.
Note 2: First print speed may slow down when using any of the above
functions. If you put more value on first print speed than these
functions, you can turn off the Extended Features.
- You can open the Preview and Print window when printing a file from its
associated application.
Note: It is available only when the printer driver being used supports the
Preview and Print function.
(2) Limitation of installation
- The following products cannot be coexistence with SmartDeviceMonitor for
Client. Any of them on your computer will be overridden when you install
SmartDeviceMonitor for Client.
- Aficio Manager for Client
- LANIER Net Manager for Client
- infotec NetPrint Manager for Client
- Net Vision for Client
- Multi Direct Print
- PortNavi
Please note that, however, if the version of the Aficio Manager for Client,
LANIER Net Manager for Client, infotec NetPrint Manager for Client, or Net
Vision for Client on your computer is 1.05 or lower, you must uninstall
it before you install SmartDeviceMonitor for Client. Please be sure to delete
"Printer information" when you uninstall it.
- When installing SmartDeviceMonitor for Client from a network drive, please
make sure that both client and server support long file name. If either
one does not support long file name, you must make sure that the name
of the directory of the source computer is in DOS 8.3 format; otherwise
the installation may fail.
Example:
OK: F:\PRG\RMCLIENT\ DOS 8.3 format
NG: F:\PROGRAMFILES\RMCLIENT\ non-DOS 8.3 format
(Directory name is too long)
* File/Directory name in DOS 8.3 format:
8 or fewer letters + period (.) + extension (3 or fewer letters)
- Administrative privilege is required when installing SmartDeviceMonitor for
Client on Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003, or
Windows Vista.
- If Aficio Manager for Client, LANIER Net Manager for Client, infotec NetPrint
Manager for Client, or Net Vision for Client is installed on your computer,
please make sure that it is not running when you install SmartDeviceMonitor for
Client.
- If Multi Direct Print or PortNavi is installed on your computer, please
make sure that any printing job is complete when you install
SmartDeviceMonitor for Client. Please also note that you cannot install
SmartDeviceMonitor for Client while you are adding or configuring port.
- Exit SmartDeviceMonitor for Client before you upgrade SmartDeviceMonitor for
Client. Also, please make sure that any printing job is complete and
you are not adding or configuring port.
- When updating SmartDeviceMonitor for Client:
Log on as the same user as you have used for installation.
or
Uninstall any previous versions of SmartDeviceMonitor for Client before
installing any newer versions.
- Please do not specify the install folder into windows directory. If
SmartDeviceMonitor for Admin is already installed, you are required to
specify the different folder for SmartDeviceMonitor for Client.
- When installation of this software is finished, depending on the OS you
use, the complete message window may not appear in front. In this case,
you can bring it to front by selecting the corresponding button on the
taskbar.
- SmartDeviceMonitor for Client will not work correctly after you upgrade the
OS from Windows 95 / 98 /Me to Windows NT4.0/2000/XP. This is caused by
the limitation of Windows NT4.0/2000/XP that SmartDeviceMonitor for Client
will not be recognized when upgrading into Windows NT4.0/2000/XP. In this
case, please uninstall SmartDeviceMonitor for Client using the "Add/Remove
Programs Properties" of "Control Panel" before you upgrade the OS and then
reinstall SmartDeviceMonitor for Client.
- If any of the following is true, you have to reinstall SmartDeviceMonitor for
Client on your computer:
-- You have upgraded your computer from Windows 95/98/Me to Windows
2000/XP/Server 2003.
-- You have upgraded your computer from Windows XP to Windows Vista.
-- The current OS is either Windows 2000, Windows XP or Windows Server 2003
and you have converted the drive on which SmartDeviceMonitor for Client is
installed from FAT to NTFS.
- To install SmartDeviceMonitor for Client on a Windows 2000 Server/Server 2003
Family on which Terminal Services are running or a Windows NT Server 4.0,
Terminal Server Edition,you must switch to Installation Mode.
To install the application software in Installation Mode, try either of the
following:
1. Install the application software through "Add/Remove Prorgams" in the
Control Panel.
2. Before installation, enter the following command at the DOS prompt:
CHANGE USER /INSTALL
After instration, enter the following command at the DOS prompt:
CHANGE USER /EXECUTE
For more information, refer to Windows Help.
- You cannot install DeskTopBinder on Windows XP, Windows Server 2003 or
Windows Vista from a network drive in Windows95/98/Me. Before you install the
software, copy the entire folder including the contents to a local drive of the
PC on which you want to install it.
- When you are asked to restart your computer at the end of the installation, do so.
Please be sure to log in as Administrator after the reboot if your computer is
running Windows NT4.0, Windows 2000, Windows XP, Windows Server 2003 or Windows Vista.
- To install and use the product on Windows 95, Internet Explorer 5 or later is required.
(3) Limitation of uninstallation
- Administrative privilege is required when uninstalling SmartDeviceMonitor
for Client from Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003, or
Windows Vista.
- When you try to uninstall SmartDeviceMonitor for Client while you are adding
or configuring port of SmartDeviceMonitor for Client, an error message will
be displayed. Please make sure that you are not adding or configuring port
before you uninstall this product.
- Please be sure that printing has been completed when uninstalling
SmartDeviceMonitor for Client.
- Exit SmartDeviceMonitor for Client, before you uninstall.
- Log on by the same user account as you used for installation when you
uninstall SmartDeviceMonitor for Client. If you log on by different user
account for installation, uninstallation may not be accomplished
correctly.
- When a dialog box that prompts you to restart your computer after you
uninstall SmartDeviceMonitor for Client, please restart it.
(4) Notice / Limitations on Monitoring
- There is a possibility that your PC might cause trouble due to lack of
performance when you desire to use to a printer under the following
conditions:
On a Windows NT4.0 PC that installed with NetWare Client module provided by
Novell, the printer port (actually not connected to the printer) is set
via NetWare settings.
- There is a possibility that in some cases, devices would not respond
information at all or do not respond information correctly through this
utility. For example, in cases of a device having monitored by several PCs
at a time. When this occurs, select [Options] from Device Properties
window and set the [Timeout] more than 10 seconds.
- If you are using a dialup network connection, please read this section
carefully and take certain steps before you use this software so that you
won't be charged extremely high communication cost.
This software is designed to communicate with devices periodically.
Depending on address of device you specify, connection may be always on.
Please be sure to specify address that will not require dialup connection.
Also, if you move the computer on which this software is installed and
configured to the other network, depending on the devices you added, a
dialup connection will be required. Either stop monitoring or deregister
such devices.
(5) Cautions When Adding/Setting Port
- Depending on the version of Microsoft Internet Explorer and Windows
operating system you are using, there is a possibility that your computer
may hang when an SSL connection via IPP protocol is used for adding a port.
To be more precise, when you specify an URL beginning with the scheme name
"https" and then click the OK button, this problem may occur.
Before you use an SSL connection via IPP protocol on Windows 98/Me/NT4.0,
please make sure that the version of your Microsoft Internet Explorer is 6.0
or later, otherwise, upgrade to the latest version.
- When you click the Port Settings button (Windows 95/98/Me) or the
Configure Port button (Windows NT/2000/XP/Server2003/Vista), it may take a long
time to display the Port Settings (Configure Port) dialog box if the device does
not respond (because of the power off, etc.). Please wait for a while, or
turn on the power of the device if it is off
- If you want to enter a hostname to specify the address of a device when adding
a port, the hostname of the target device must be defined in the hosts file,
or registered in the DNS server or the WINS server. Please consult your network
administrator for the maximum length of the hostname. Please note that if the
hostname is not specified correctly, SmartDeviceMonitor for Client cannot add
a port or monitor the device.
- If antivirus software is installed on the computer on which
SmartDeviceMonitor for Client is installed, SmartDeviceMonitor for Client
may not be able to detect devices, depending on the settings of
the antivirus software.
Please refer to the users manual of your antivirus software for more details.
- While Windows Internet Connection Firewall is set to on, searching devices or
getting device information are unavailable. For information about Internet Connection
Firewall, see Microsoft's web site.
- If the OS of a client PC is Windows XP, you cannot perform the following
operations on the printer port of SmartDeviceMonitor while the second or
later login user's desktop is active. Log off all the login users except for
the first login user before performing these operations:
* [Add Port], [Delete Port], and [Configure Port] from printer's Properties dialog box
* [Create a new port] via Add Printer Wizard
(6) Notice / Limitations on Printing
- The printer configuration of parallel printer/recovery printer must match
with one of the original printer. If you specify a print job that requires
printing option (such as duplex unit or finisher) and it is not attached
to the recovery/parallel printer(s), those printers will execute printing
but the procedure that requires such printing option will not be executed.
Thus, you will receive unexpected result.
- Load the same size of paper into each tray of the original printer and its
recovery /parallel printer(s).
- If you specify a particular tray to print, you must load the same size of
paper as the original one into the recovery/parallel printer's tray which
corresponds to the original tray you specified. Please also note that
Recovery/Parallel Printing will not be initiated if you specify a
particular tray with an RPCS driver.
- When executing Parallel Printing, please make sure that the "Collate"
check box is unchecked in the Print dialog box.
- When Recovery /Parallel Printing is conducted, naturally, other printer(s)
will be used. Thus, the printing job will not be recorded on the Job
History of the original printer.
- If your OS is either Windows 2000, Windows XP, Windows Server 2003 or
Windows Vista, the Notification dialog box may not appear in front.
You can bring it to front by selecting the corresponding button on the taskbar.
- When IntranetWare Client is installed on your computer, the maximum length
of port name will be restricted to 43 characters or less because of
NetWare restriction. If the port name exceeds this maximum length, a
NetWare DLL error will occur.
- When you specify "sending to Job Binding" as "Job type", "Canceled" will be
displayed in the "Status" column in the My Job List even though the print
job is successfully ended.
- Print server may not send Notification messages to its client PCs
immediately after it starts up.
- To get a notification when printing to a printer on a print server,
please make sure that the following conditions are met:
-- The name of the product installed on your computer must be the same as
the one installed on the print server. If SmartDeviceMonitor for Client
is installed on the server while SmartNetMonitor for Client is installed
on your computer, for example, the print server cannot send a notification
to your computer.
-- The user account that is the same as your Windows login account must
exist on the print server.
-- The target printer on the print server must have been added to your
computer by using the user account with which you are logged into your
computer.
- If the installation language of the print server PC and your client PC is
different, we cannot guarantee that the notification function will work
properly when printing via a print server.
- You cannot receive a notification if you print a file to a print server as a
local user of a client PC while the operating system on the print server is
Windows XP and the Guest account is enabled on the server PC.
- If the OS of a client PC is Windows XP, Recovery/Parallel Printing is
available only for the first login user. If the second or later user's
desktop is currently active, Recovery/Parallel Printing will not be
initiated even though it meets the Recovery/Parallel Printing condition.
Similarly, the Error Notification/Complete Notification will not be sent
to the client.
- On Windows XP/Vista computers, when the first logged user logged off,
the user who logs into the computer after that will be the target of
print notification, Recovery Printing, and Parallel Printing.
- When you print a file to a device that is in an energy saving mode,
there are cases where authentication information cannot be checked properly
and therefore Recovery Printing may not work correctly.
- If you want to send print notification to client computers in terminal
server environment such as MetaFrame, you must configure your terminal
server and each client computer properly as you do when you send print
notification to client computers via a print server.
(7) Notes on job handling
- When User Code Authentication mode is set to on, you cannot work on any print
jobs unless your user code is added to the device's Address Book and is specified in
the printer properties of the printer driver.
- To suspend or resume jobs, a hard disk must be installed in the target printer.
(8) Item Description for SmartDeviceMonitor for Client
- See the Help Topics for more information about each item of
SmartDeviceMonitor for Client.
(9) Requirements
- Operating System
- Windows 95/98: Pentium 133MHz or higher recommended
- Windows Me: Pentium 150MHz or higher recommended
- Windows NT4.0 (I386): Pentium 133MHz higher recommended
* Service Pack 5 is required to send the Notification message to
client PCs when printing through a network printer.
- Windows 2000 (I386): Pentium 133MHz or higher recommended
- Windows XP (I386) (*): Pentium 550MHz or higher recommended
- Windows Server 2003: Pentium 550MHz or higher recommended
- Windows Vista (I386) (*): Pentium 1GHz or higher recommended
(*) Starter Edition is not supported.
In addition to the above requirements, version 4.01 or later of Internet
Explorer is required.
To communicate with devices via SSL, version 5 or later of Internet Explorer
is required.
Note: Preview and Print is not available for Windows 95/98 or Windows NT4.0.
- Network Environment
[On monitoring]
- TCP/IP must be installed.
- IPX/SPX compatible protocol must be installed when using the
IPX/SPX.
When to use the IPX/SPX,
Windows 95: one of the following is required:
NetWare Network Client must be installed.
Novell NetWare Client 32 must be installed.
Novell IntranetWare Client for Windows 95 must be
installed.
Windows NT4.0 (I386): one of the following is required:
Client Services for NetWare must be installed.
Novell IntranetWare Client for Windows NT must be
installed.
Windows 98 and Me: one of the following is required:
NetWare Network Client must be installed.
IntranetWare Client for Windows 95 must be installed.
Windows 2000: the following is required:
Client Services for NetWare must be installed.
(There is a possibility that this software might not work
fully when Novell Client module is installed on Windows
2000.)
[On printing]
- TCP/IP or NetBEUI, which should be included with OS, is required.
Note: In a wireless LAN environment, depending on the radio wave
condition, printing may not work correctly.
- Memory: 32 MB minimum or the one recommended by OS
- Hard disk: 50 MB or more
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.