<SOFTWARE LICENSE AGREEMENT>
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Copying
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The media, if any, not the Software contained therein, is warranted to the
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TWAIN/WIA Driver
For Microsoft Windows 2000/XP/Server2003/Server2008/Vista/7(x86/x64)
-------------------------------------------------------------------------------
[Contents]
<INTRODUCTION>
<Supported Environment>
<Install>
(1) Installing TWAIN/WIA Driver at the first time.
(1)-1 Installation steps for Windows 2000/XP/Server2003/Server2008/Vista
driver for 32bitOS
(1)-2 Installation steps for Windows XP/Server2003/Server2008/Vista driver
for Windows x64 Operating Systems.
(2) If you are downloading an updated driver from our web site and performing
installation;
<Delete/Uninstall>
<Attention>
<INTRODUCTION>
This Readme file contains information about using TWAIN/WIA Driver for
Windows 2000/XP/Server2003/Server2008/Vista/7. Please make sure to read this
before installing TWAIN/WIA Driver.
<Supported Environment>
-----------------------------------------------------------
TWAIN/WIA Driver for Windows x32 Operating Systems:
-----------------------------------------------------------
[Hardware]
* All Intel based processors and chipsets supported by the version of Windows
you are using, except Intel 386 processors.
[Operating Systems]
* Windows 2000/XP/Server2003/Server2008/Vista/7
>>For these Windows OS, We provide the following drivers.
WIA scanner driver (Except Windows 2000)
TWAIN Scanner driver
-----------------------------------------------------------
TWAIN/WIA Driver for Windows x64 Operating Systems:
-----------------------------------------------------------
[Hardware]
* All processors and chipsets supported by the version of Windows you are using.
[Operating Systems]
* Windows XP/Server2003/Server 2008/Vista/7
>>For these Windows OS, We provide the following drivers.
WIA scanner driver
[Notes]
* Windows 3.1/95/98/98SE/Me and Windows NT3.51/4.0 are not supported.
* WIA function is disabled by default on Windows Server2003/Server2008.
* We cannot guarantee proper operation of Terminal Server Edition and Terminal Service.
* Itanium-based systems (Windows 64-bit Edition) are not supported.
>>In accordance with the connection environment to the customer's PC,
we provide the following drivers.
<In the case of using scanner via USB connection>
WIA scanner driver (**)
TWAIN Scanner driver
[Notes]
** Please use WIA driver on Windows x64 Operating Systems.
** Two drivers of TWAIN and WIA are installed on Windows x64 Operating
Systems via USB connection.
<In the case of using scanner via Network connection>
TWAIN Scanner driver (**)
[Notes]
** TWAIN Scanner driver is a 32-bit driver. It is possible to install it
on Windows x64 Operating Systems, however, it cannot be used with a
64-bit application.
** It might operate well with a 32-bit application on Windows x64 Operating
Systems, however, proper operation of all the functions is not guaranteed.
<Install>
(1) Installing TWAIN/WIA Driver at the first time.
* When you cannot install the Driver from a "driver & utility CD" on the OS of
Windows 7/Server2008 R2, Please install by "(1)-2 Installation steps for
Windows XP/Server2003/Server2008/Vista driver for Windows x64 Operating Systems."
procedure.
(1)-1 Installation steps for Windows 2000/XP/Server2003/Server2008/Vista driver for 32bitOS
If you are installing this product at the first time, please follow these steps;
Following procedure installs TWAIN Driver and Printer Driver at once.
- 1 Start Windows and log-on as Administrators.
- 2 Insert the CD-ROM into the CD-ROM Drive.
- 3 A program starts automatically.
- 4 Please select the language used in your PC first and click the "next".
- 5 Select a button according to your desired connection form.
If you use a USB connection, click USB Quick Install (*).
If you use a network, click Network Quick Install (*).
- 6 Please follow the instructions on the screen.
[Notes]
* USB Quick Install and Network Quick Install do not support Windows x64
Operating Systems.
(1)-2 Installation steps for Windows XP/Server2003/Server2008/Vista driver for
Windows x64 Operating Systems.
(When you cannot install the driver from a "driver & utility CD" on the OS of
Windows 7/Server2008 R2, Please install by following procedure.)
If you are installing this product at the first time, please follow
these steps;
- 1 Start Windows and log-on as Administrators.
- 2 Insert the CD-ROM into the CD-ROM Drive.
- 3 A program starts automatically.
- 4 Please select the language used in your PC first and click the "next".
- 5 Operations are different depending on the desired connection form.
** In the case of Network connection **
If you use a network connection, click "Browse this CD-ROM" and contents are
shown in a window. Please perform "Setup.exe" that exists in
"(CD-ROM Drive's name):\DRIVERS\TWAIN\NETWORK" folder.
Please follow the instructions on the screen.
TWAIN Scanner driver is a 32-bit driver. It is possible to install it on
Windows x64 Operating Systems, however, it cannot be used with a 64-bit
application.
It might operate well with a 32-bit application on Windows x64 Operating
Systems, however, proper operation of all the functions is not guaranteed.
** In the case of USB connection **
If you use a USB connection, click "Browse this CD-ROM" and contents are
shown in a window. Please perform "Setup.exe" that exists in
"(CD-ROM Drive's name):\DRIVERS\TWAIN\USB" folder.
Please follow the instructions on the screen.
When "Setup.exe" procedure is done, please connect your PC to a machine with
USB cable, and turn ON the power of the machine. When the power is already
turned ON, please connect a USB cable after turning it OFF. Then, turn it ON
again.
At this time, if the automatic installation (Plug and Play) of OS starts,
please refer to the Printer Driver's "README.TXT" that exists in
"(CD-ROM Drive's name):\DRIVERS\PCL5C(or PCL6, PS)/XP_VISTA/ENGLISH/Disk1"
folder and install Printer Driver.
--------------------------------------------------------------------------------
(2) If you are downloading an updated driver from our web site and performing
installation;
(You are required to have completed the installation from CD.)
** In the case of Network connection **
- 1 Start Windows and log on as Administrators.
- 2 Download the updated driver from our web site.
- 3 Extract the downloaded file to any folders. The Downloaded file is
compressed with a tool.
- 4
There is a Setup.exe in the "NETWORK" folder. Please run this Setup.exe program.
And please follow the instructions.
For the installation of drivers, there is PDF file in the de-compressed folder.
Please read over through by reference. The next "-5" and "-6" describe about this
PDF file.
- 5 Read the PDF file (*) in the de-compressed folder, which contains the
explanation of the updating installing. Please read it carefully and
continue the installation .
- 6 Follow the above-mentioned explanation to complete updating installation.
Please take care because both printer driver and twain driver are described
in the PDF file for installation (*)
** In the case of USB connection **
- 1 Start Windows and log on as Administrators.
- 2 Download the updated driver from our web site.
- 3 Extract the downloaded file to any folders. The Downloaded file is
compressed with a tool. You can see the [USB] folder and [Network] folder in
the extracted folder.
- 4 In the case of "SetupForUpdate.exe" exist in the [USB] folder,
Please close (finish) your applications which is using the TWAIN driver and
the WIA driver.
Please perform closing the applications certainly. We recommend you to be
certainly performed by re-starting of PC etc.
Next, please remove a USB cable from PC. At this time, ON is still sufficient
as the power supply of a machine.
Next, please perform previous "SetupForUpdate.exe".
Updating installation is performed automatically.
Please re-start PC after the completion of updating installation.
Next, please confirm that the power supply of a machine is ON and connect a USB
cable to PC.
At this time, when automatic installation (Plug and Play) of OS starts, please
download printer driver from our web site and extract to any folders. You can see
[Disk1] folder and "README.TXT" in the extracted folder. So, please refer to the
"README.TXT" and install printer driver.
*About SetupForUpdate.exe :
* It may not exist by downloaded updated driver version.
* On the customer who downloaded this version, it can confirm
* existing.
- 5 In the case of "SetupForUpdate.exe" do not exist in the [USB] folder,
Please perform after-mentioned <Delete/Uninstall> driver from your PC.
- 6 Follow the above-mentioned "**** USB: ****" of "(1)-2 Installation steps for
Windows XP/Server2003/Server2008/Vista driver for Windows x64 Operating Systems."
to complete updating installation. (There is no 32/64-bit distinction.)
-------
[Notes]
* Adobe Acrobat Reader is required to browse the PDF file.
If you do not have it, please download it from the Adobe's web site.
<Delete/Uninstall>
Please delete the driver from "Add or Remove Programs"(*) leaving the power
of the machine ON.
* "Add or Remove Programs"(**) can start from control panel.
** The name is different from OS.
Windows 2000 :"Add/Remove Programs"
Windows XP :"Add or Remove Programs"
Windows Vista :"Programs and Features"
....
<Attention>
* With TWAIN/WIA driver, the drivers of different versions can't be used
together.
* If TWAIN/WIA driver's screen doesn't look normal after installation,
uninstall the driver and reinstall the driver.
* Do not extract CD-ROM before the installation is finished. Or else,
system error might occur.
* During installation of the driver, End User License Agreement might appear
in English. In this case, please confirm it in English.
* During loading with TWAIN scanner driver, when the scan is performed on one
or more ranges (Multiple crop areas sets), if it is canceled, the following
operation might not be performed correctly. In that case, close the driver
once, then restart it.
(eg:MS Office 2000)
* The preview screen image infrequently might be distorted.
Although it does not affect the scanning, we recommend that you not use
preview in that case.
* In the WIA driver, the feeder scan from "Automatic Document Feeder" might
not run normally. In that case, please scan from "Reflective".
* The WIA function is disabled by default on Windows Server2003/Server2008.
When you use the WIA scanner driver, please perform the following operations
and enable the setting.
eg:Server2003
1. [Start] - [Control Panel] - [Administrative Tools] - Open [Services]
2. Open Properties of "Windows Image Acquisition (WIA)h.
3. Set [Startup type] to "Automatic" and click the [Apply] button
4. Click the [Start] button
eg:Server2008
The following procedures are necessary in order to start WIA by Server 2008.
Procedure 1. Installation of Desktop Experience.
Procedure 2. WIA is set as "automatic" to a "start" from service.
In addition, since it is explained by the WEB site of Microsoft, please refer
to the addition of Desktop Experience.
* With TWAIN driver, when scanning two or more pages in ADF, depending on
application, it may be unable to scan correctly.
* During loading with TWAIN scanner driver, when the scan is performed on Multiple
crop areas sets, scanning operation might not be performed correctly at some
applications. In that case, set the one crop area set, then restart it.
(eg:MS Office 2000)
* There is a case where a dialog, an error message, etc. of a driver are displayed
behind application, and it becomes impossible to operate it.
In such a case, let the driver's UI choice by using "taskbar".
Or let it display in the front using the Key "Alt+TAB" or "Alt+ESC".
Please let it display and operate it.
* When scanning, [Cancel] button on the dialog sometimes does not work. In this
case, press the [Cancel] button a few times, and then you can abort the
scanning.
* When the driver dialog is displayed, press [Exit] button and close the
driver, before closing the application.
* When scanning on Microsoft Office2000, "Custom Insert" button should be selected.
Otherwise, a scan is not performed correctly.
* Windows Terminal Service is not supported.
* If PC was not performed re-starting on the screen to which re-start is urged,
please re-start using [Start]-[ShutDown] buttton.
* When scanning in Acrobat ver. 8.x, if scan by the following setting, it may not
be done correctly.
In the dialog box of "Data Transfer Method" of the "option of a scanner", setting
a mode to "Native Mode" or "Memory Mode" is.
When "Memory Mode" is selected from Drop Down List at this time, it may not be
done correctly.
*Multiple pages scanning is not performed in the ADF. Only 1 page may be
scanned at this time.
In this case, if the "Native Mode" is selected from Drop Down List, it may
become available to scan correctly.
*Scanning is canceled automatically under scanning.
In this case, if the "Native Mode" is selected from Drop Down List, please
set the Resolution of 600 or less dpi.
If you want to scan over 600 dpi, please set the "Memory Mode" from Drop
Down List.
*When scanning, a timeout occurs, and scanning may not be done correctly.
It becomes a cause that this has too large data size.
In this case, please scan by lowering scanning size or resolution.
------------------------------------------------------------------------------------
Adobe Acrobat Reader is the trademark or registered trademark of Adobe.
Windows is the trademark or registered trademark of Microsoft.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.