README SUPPLEMENT FOR PS DRIVERS Last Modified: 2009/11/19 *Installing PS printer driver (Windows 2000/XP/Server2003/Vista/Server2008/7/Server2008R2) (1)Open "(OS)\(Language)\DISK1", and then double-click the Setup.exe. (2)Follow the instructions on the Add Printer Wizard. (3)Restart your computer. (Macintosh) (1)Open "PS Driver:(Language):Disk1", and then double-click the installer icon. (2)Follow the instructions on the screen. (3)Restart your computer. (4)Open "Printer Descriptions:(Language):Disk1", and Drag the PPD file and Plugin file into "System Folder:Extensions:Printer Descriptions". (5)Select PPD of the target printer from the following PPD selection dialog by clicking "Auto" in "Chooser" or Clicking "PPD". (6)Restart your computer. *Uninstalling PS printer driver (Windows 2000/XP/Server2003) (1)Open "Control Panel" -> "Printers". (2)Delete the printer icon. (3)Select "File" -> "Server Properties". (4)Select "Drivers" tab. (5)Select a driver from "Installed printer drivers" and push the Remove button. (6)Restart your computer. (Windows Vista/Server2008) (1)Open "Control Panel" -> "Printers". (2)Selct the printer icon. (3)Click right button -> "Run as administrator" -> "Delete". (4)Click right button -> "Run as administrator" -> "Server Properties". (5)Select "Drivers" tab. (6)Select the driver from "Installed printer drivers" and push the Remove button. (7)Select "Remove driver and driver package.". (8)Restart your computer. (Windows 7/Server 2008 R2) (1)Open "Devices and Printers" from "Start" menu. (2)Right-click the printer icon, and click "Remove device". (3)Select any printer, and click "Print server properties" on Command bar. (4)Select "Drivers" tab in "Print server properties". (5)Select the driver from "Installed printer drivers". (6)Click "Remove" button, and select "Remove driver and driver package." (7)Restart your computer. (Macintosh) (1)Delete Printer icon from DeskTop. (2)Delete the PPD file and the Plugin file from "System Folder:Extension: Printer Descriptions" folder. (3)Delete the PPD file from "System Folder:Preferences:Printing Prefs: Parsed PPD Folder" folder. (4)Delete "Adobe PS Prefs" file from "System Folder:Preferences: Printing Prefs" folder. (5)Delete "PSPrinter Prefs" file from "System Folder:Preferences" folder. (6)Restart your computer. * We recommend performing a fresh install for any existing PS drivers installed for your device. [Notes/Limitations] 1. Note for HP LJ8100 users. The older Hewlett Packard LaserJet 8100 PCL 6 driver may interfere with the PostScript driver. To avoid this problem use LaserJet 8100 PCL6 driver V18.104.22.168 or later. 2. Collation When printing multiple copies, turn off collation in the application and turn "Collate" on, on the "DeviceOption" tab. With some applications, collation may significantly slow down your computer. And, some functions may not work correctly. 3. Collation (Windows 2000/XP/Server2003/Vista) Though "Collated" check box becomes available after setting multiple numbers of copies by "Copy Count:" in "Advanced Options" dialog, be sure to set "Collated" check box OFF in performing printing. Collate function must be set by "Document Options" - "Printer Features"- "Collate" in "Advanced Options" dialog. 4. Store file without HDD. (Windows NT4.0/2000/XP/Server2003/Vista, Macintosh) When the HDD is not installed, the printer do not support Store file, and these are automatically disabled. The printer will print the job as Normal Print. Even though the HDD is not installed, "Store file" can be selected in the driver. 5. Printing from NetScape4.7 (Macintosh) In Printing with NetScape 4.7, it may cause gridlock and the termination of the application in use. If you use NetScape, be sure to use NetScape 6 or later. 6. MS Word98 document with mixed orientation. (Macintosh) Printing of Macintosh MS Word98 document with mixed paper orientation may produce unexpected result if multiple copies, staple, or duplex is selected. 7. Printing from PageMaker (Macintosh) When printing a document from Macintosh PageMaker, the printer may show "Load Letter" on the operation panel and wait for letter paper. In order to avoid this wait, set letter paper in one of the input tray, or turn off Macintosh "Background Print". (Note you have to turn off "Background Print" from the Finder.) 8. Watermark and QuarkXpress 4.1 (Windows 95/98/Me, Macintosh) QuarkXpress 4.1 document may not be printed as expected if Watermark is selected. 9. Custom Size Setup A warning message might be displayed on a PC when Custom paper sizes are configured even if the custom paper sizes are within the minimum/maximum size limits. Alternatively, the warning message might not be displayed on a PC when custom paper sizes are configured that are NOT within the minimum/maximum size limits. As a result, when the print job is submitted to the printer, a size error message might be displayed on the printer panel. In this case, please enlarge/reduce the values to be more/less than the entered values even if they are within the available range. 10. Custom Size setting (MacOSX Classic Mode) If click "OK"button without naming Custom Size newly created on MacOSX Classic Mode, application may be terminated. When set Custom Size on MacOSX Classic Mode, be sure to enter the newly created Custom Size name before click "OK" button. 11. Custom Size Setup (Windows 95/98/Me) Due to an Adobe PS limitation, the largest custom paper size that can be configured using the PS driver is 36.00 x 129.00inches (914.4 x 3276.6mm), even though the printer itself supports custom sizes larger than this. 12. Custom Size Setup (Macintosh) Due to an Adobe PS limitation, the largest custom paper size that can be configured using the PS driver is 36.00 x 273.06inches (91.44 x 693.57cm), even though the printer itself supports custom sizes larger than this. 13. Printing Custom Size Document from MS-Word (Windows NT4.0/2000/XP/Server2003/Vista) When printing MS Word document using Custom Size, the document may not as expected. 14. Printing Custom Size Document from Acrobat (Windows 95/98/Me) Neither Acrobat 5 nor Acrobat Reader 5 can use "Other Custom Paper". Use other custom size selection. 15. Data Format (Windows 95/98/Me/NT4.0/2000/XP/Server2003/Vista) Be sure to select "ASCII" to perform "Data format"(Windows 9x) or "Output Protocol"(Windows NT4/2000/XP/Server2003/Vista). If select "TBCP" or "Binary" to perform above operation, please select the same data format for the machine. Otherwise, it may cause PS error or incorrect setting of numbers of copies. 16. Separator Page (Windows 95/98/Me/NT4.0/2000/XP/Server2003/Vista) If a Separator Page is selected, some document may not print as expected. 17. Printing from PageMaker (Macintosh) If print with "Store file" or "User Code" with the application except PageMaker and print with PageMaker after that, the previous setting of "Store file" or "User Code" is succeeded to the next printing with PageMaker. 18.Form To Tray Assignment (Windows NT4.0/2000/XP/Server2003/Vista) Do not select "Form To Tray Assignment" item in "Device setting" tab. 19. Rotate function (Windows 95/98/Me) Rotate function does not work for landscape documents. 20. Page Layout (N-up) function (Windows NT4.0) Page Layout (N-up) function does not work with MS-Word2002. 21. Page Layout (Booklet) function (Macintosh) Booklet printing does not operate properly in printing under Acrobat. 22. Disorder when pressing "Stop"button in using MacOSX Classic Mode (Macintosh) If stop printing with "Stop" button in using the printer with MacOSX Classic Mode, sometimes printer freezes with "Waiting..." status. 23. Printing the document with the plural Simplified Chinese fonts. (Windows XP) The document with the plural Simplified Chinese fonts might not be printed as expected. 24. Printing from PageMaker If you use PageMaker in the Simplified Chinese environment, please use the English-language version of PPD file. When PageMaker is used for the Simplified Chinese-language version's PPD file, the items of "Destination" may not be displayed. 25. Print From Microsoft Word enabling Slip Sheet If print from Microsoft Word enabling Slip Sheet, Slip Sheet feeding may not be conducted properly.In this case, perform printing after selecting "Default Tray" in "Page Setup" -> "Paper Source". 26. Output Protocol When output destination of installed driver is network port, output protocol will be set to binary. If redirect the output to LPT1 or USB port remaining the above setting, PS Error may occur. If redirect the output destination from network port to LPT1 or USB port, please set the output protocol to ASCII. 27. Displaied file names on the peration panel. If print a data whose file name includes Chinese, Korean, etc.(languages other than Latin1), the file name will not be displayed correctly on the operation panel. 28. Separate into CMYK Printed result on "Separate into CMYK" may be incorrect, it depends on application. 29. Printing from Microsoft OfficeXP When printing with AutoShape, if selecting texture pattern, the printed result may not be as expected. 30. ICM Method JobReset will occur under the following settings: Select "ICM Handled by Printer" under "ICM Method". Besides, select "TBCP" under "Output Protocol" of "Device Settings" tab. The following settings can be used as a workaround under the circumstance: a. The selection of "ICM Handled by Host System" under "ICM Method"; or b. The selection of "ASCII" under "Output Protocol" of "Device Settings" tab. 31. Data format, Output Protocol During installation, if select a port which was created using RICOH SmartDeviceMonitor, the default Data format (Windows9x) or Output Protocol (WindowsNT4/2000/XP/Server2003/Vista) setting is usually TBCP, however, it may be ASCII depending on the port name. In such case, please set it to TBCP manually. 32. Documents that include a "Binary EPS" file Documents including a "Binary EPS" file might be printed as garbage characters. Workaround: Apply the following settings to the Printer and PS3 driver. For Windows and Macintosh users: - Printer: Set the "PS Data Format" setting to "Binary". For Windows users: - PS3 driver: Set the "Data format"(Windows 9x/Me) or "Output Protocol" (Windows NT4/2000/XP/Server2003/Vista) setting to Binary or ASCII.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.