README SUPPLEMENT FOR PS DRIVERS Last Modified: 2008/08/19 [How to install/uninstall PS printer driver] *Installing PS printer driver (Windows 2000/XP/Server2003/Vista/Server2008) (1)Open "(OS)\(Language)\DISK1", and then double-click the Setup.exe. (2)Follow the instructions on the Add Printer Wizard. (3)Restart your computer. (Macintosh) (1)Open "PS Driver:(Language):Disk1", and then double-click the installer icon. (2)Follow the instructions on the screen. (3)Restart your computer. (4)Open "Printer Descriptions:(Language):Disk1", and Drag the PPD file and Plugin file into "System Folder:Extensions:Printer Descriptions". (5)Select PPD of the target printer from the following PPD selection dialog by clicking "Auto" in "Chooser" or Clicking "PPD". (6)Restart your computer. *Uninstalling PS printer driver (Windows 2000/XP/Server2003) (1)Open "Control Panel" -> "Printers". (2)Delete the printer icon. (3)Select "File" -> "Server Properties". (4)Select "Drivers" tab. (5)Select a driver from "Installed printer drivers" and push the Remove button. (6)Restart your computer. (Windows Vista/Server2008) (1)Open "Control Panel" -> "Printers". (2)Selct the printer icon. (3)Click right button -> "Run as administrator" -> "Delete". (4)Click right button -> "Run as administrator" -> "Server Properties". (5)Select "Drivers" tab. (6)Select the driver from "Installed printer drivers" and push the Remove button. (7)Select "Remove driver and driver package.". (8)Restart your computer. (Macintosh) (1)Delete Printer icon from DeskTop. (2)Delete the PPD file and the Plugin file from "System Folder:Extension: Printer Descriptions" folder. (3)Delete the PPD file from "System Folder:Preferences:Printing Prefs: Parsed PPD Folder" folder. (4)Delete "Adobe PS Prefs" file from "System Folder:Preferences: Printing Prefs" folder. (5)Delete "PSPrinter Prefs" file from "System Folder:Preferences" folder. (6)Restart your computer. *We recommend performing a fresh install for any existing PS drivers installed for your device. [Notes/Limitations] 1. Note for HP LJ8100 users. The older Hewlett Packard LaserJet 8100 PCL 6 driver may interfere with the PostScript driver. To avoid this problem use LaserJet 8100 PCL6 driver V184.108.40.206 or later. 2. Collation When printing multiple copies, turn off collation in the application and turn "Collate" on, on the "DeviceOption" tab. With some applications, collation may significantly slow down your computer. And, some functions may not work correctly. 3. Sample Print/Locked Print/Hold Print/Stored Print/Store and Print/ Document Server without HDD. (Windows 2000/XP/Server2003/Vista/Server2008, Macintosh) When the HDD is not installed, the printer do not support Sample Print, Locked Print, Hold Print, Stored Print, Store and Print and Document Server, and these are automatically disabled. The printer will print the job as Normal Print. Even though the HDD is not installed, "Sample Print", "Locked Print", "Hold Print", "Stored Print", "Store and Print" and "Document Server" can be selected in the driver. 4. Sample Print from IE5. When printing multiple copies with "Sample Print" using IE5, all copies are printed instead of any one copy. The document is also stored in the "Sample Print", and it consists of the multiple copies. 5. Printing from NetScape4.7 (Macintosh) In Printing with NetScape 4.7, it may cause gridlock and the termination of the application in use. If you use NetScape, be sure to use NetScape 6 or later. 6. MS Word98 document with mixed orientation. (Macintosh) Printing of Macintosh MS Word98 document with mixed paper orientation may produce unexpected result if multiple copies, staple, or duplex is selected. 7. Staple/Punch (Windows 2000/XP/Server2003/Vista/Server2008, Macintosh) When setting staple or punch, specify Finisher Tray for the Destination. If print without setting as above, staple/punch will be cancelled. 8. Orientation Override When printing in landscape with the Staple/Punch/Z-Folding functions, the positions of the staple, punch or z-fold might not be as specified. To position the staple, punch or z-fold differently, please try any of the following: a. Select "Landscape" for the "Orientation Override" setting. b. Select "Rotated Landscape" for the "Orientation" setting. c. Select "Off" for the "Orientation Override" setting, and enable the "Rotate by 180 degrees" setting. 9. Printing from PageMaker (Macintosh) When printing a document from Macintosh PageMaker, the printer may show "Load Letter" on the operation panel and wait for letter paper. In order to avoid this wait, set letter paper in one of the input tray, or turn off Macintosh "Background Print". (Note you have to turn off "Background Print" from the Finder.) 10. Paper Type Some paper types can only be fed from Bypass Tray, such as Labels, Thick, Transparency, etc. If you want to specify one of these paper types, please set the Paper Source to Bypass Tray not to AutoSelect Tray. 11. Watermark and QuarkXpress 4.1 (Macintosh) QuarkXpress 4.1 document may not be printed as expected if Watermark is selected. 12. Custom Size Setup A warning message might be displayed on a PC when Custom paper sizes are configured even if the custom paper sizes are within the minimum/maximum size limits. Alternatively, a job will be cancelled with no warning message shown on the PC if custom paper sizes are NOT within the minimum/maximum size limits. In either case, please enlarge/reduce the values to be more/less than the entered values even if they are within the available range. 13. Custom Size setting (MacOSX Classic Mode) If click "OK"button without naming Custom Size newly created on MacOSX Classic Mode, application may be terminated. When set Custom Size on MacOSX Classic Mode, be sure to enter the newly created Custom Size name before click "OK" button. 14. Custom Size Setup (Macintosh) Due to an Adobe PS limitation, the largest custom paper size that can be configured using the PS driver is 36.00 x 273.06inches (91.44 x 693.57cm), even though the printer itself supports custom sizes larger than this. 15. Printing Custom Size Document from MS-Word (Windows 2000/XP/Server2003/Vista/Server2008) When printing MS Word document using Custom Size, the document may not as expected. 16. Data Format (Windows 2000/XP/Server2003/Vista/Server2008) Be sure to select "ASCII" to perform "Output Protocol". If set to "BCP" or "Binary" to perform above operation, it may cause PS error or incorrect setting of numbers of copies. 17. Separator Page (Windows 2000/XP/Server2003/Vista/Server2008) If a Separator Page is selected, some document may not be printed as expected. 18. Printing from PageMaker (Macintosh) If print with "Sample Print", "Locked Print", "Hold Print", "Stored Print", "Store and Print", "Document Server" or "User Code" with the application except PageMaker and print with PageMaker after that, the previous setting of "Sample Print", "Locked Print", "Hold Print", "Stored Print", "Store and Print", "Document Server" or "User Code" is succeeded to the next printing with PageMaker. 19. Additional Page Count in Duplex Printing An extra page is added to the end of odd-paged duplex jobs. The added page might be incremented in the printer's counter. 20. Form To Tray Assignment (Windows 2000/XP/Server2003/Vista/Server2008) Do not select "Form To Tray Assignment" item in "Device setting" tab. 21. Page Layout (Booklet) function Booklet printing does not operate properly in printing under Acrobat. 22. Disorder when pressing "Stop"button in using MacOSX Classic Mode (Macintosh) If stop printing with "Stop" button in using the printer with MacOSX Classic Mode, sometimes printer freezes with "Waiting..." status. 23. Preprinted, Prepunched and Letterhead paper types If use Preprinted, Prepunched or Letterhead paper types for the printing of Landscape document, it might be printed with the unexpected orientation. 24. Printing the document with the plural Simplified Chinese fonts. (Windows XP) The document with the plural Simplified Chinese fonts might not be printed as expected. 25. Printing from PageMaker If you use PageMaker in the Simplified Chinese environment, please use the English-language version of PPD file. When PageMaker is used for the Simplified Chinese-language version's PPD file, the items of "Destination" may not be displayed. 26. Printing from Visio2002 with resolution of 1200dpi Printing from Visio2002 with resolution of 1200dpi may not be performed properly. In such case, set the resolution lower than 600 dpi. 27. Print From Microsoft Word enabling Slip Sheet If print from Microsoft Word enabling Slip Sheet, Slip Sheet feeding may not be conducted properly. In this case, perform printing after selecting "Default Tray" in "Page Setup" -> "Paper Source". 28. Output Protocol When output destination of installed driver is network port, output protocol will be set to TBCP. If redirect the output to LPT1 or USB port remaining the above setting, PS Error may occur. If redirect the output destination from network port to LPT1 or USB port, please set the output protocol to ASCII. 29. Displayed file names on the operation panel. If print a data whose file name includes Chinese, Korean, etc.(languages other than Latin1), the file name will not be displayed correctly on the operation panel. 30. CMYK used for Black and White Documents Black and White documents might be printed in full color (CMYK). To ensure that the job prints using pure Black (K), please change the color mode to "Black and White". 31. Image Smoothing When "Image Smoothing" applied to image data with IndexColor mode, the printing quality of the image may not be the best. Please turn "Image Smoothing" off before printing under the circumstances. 32. Fit to paper (Windows 2000/XP/Server2003/Vista/Server2008, Macintosh) The "Fit to paper" function does not work when using custom paper size. 33. ICM Method JobReset will occur under the following settings: Select "ICM Handled by Printer" under "ICM Method". Besides, select "TBCP" under "Output Protocol" of "Device Settings" tab. The following settings can be used as a workaround under the circumstance: a. The selection of "ICM Handled by Host System" under "ICM Method"; or b. The selection of "ASCII" under "Output Protocol" of "Device Settings" tab. 34. Data format, Output Protocol During installation, if select a port which was created using SmartDeviceMonitor, the default Output Protocol setting is usually TBCP, however, it may be ASCII depending on the port name. In such case, please set it to TBCP manually. 35. Page Layout (N-up) function When printing in Page Layout (N-up) with selection of Full Bleed Paper Size, for some applications and OS, the real printed document size may be slightly larger than the size printed in normal paper size. 36. Documents that include a "Binary EPS" file Documents including a "Binary EPS" file might be printed as garbage characters. Workaround: Apply the following settings to the MFP/Printer and PS3 driver. For Windows and Macintosh users: - MFP/Printer: Set the "PS Data Format" setting to "Binary". For Windows users: - PS3 driver: Set the "Output Protocol" setting to Binary or ASCII. 37. Scale to Fit (Windows 2000/XP/Server2003/Vista/Server2008) When printing from certain applications, the "Scale to Fit" function is ineffective if the print data contains images. 38. User Code (Windows 2000/XP/Server2003/Vista/Server2008) The User Code of a PS driver installed using point and print might not have any effect. To make the User Code effective, please uncheck the setting "Enable advanced printing features". 39. Enable advanced printing features (Windows 2000/XP/Server2003/Vista/Server2008) The following features can not be used if "Enable advanced printing features" is disabled. - Booklet - Page Order - Draw Border - Pages per Sheet Layout - Booklet Binding Edge 40. Help pointer ("?" button) (Windows 2000/XP/Server2003) Nothing is displayed if the help pointer is used on an element in Printing Preferences. (Windows Vista/Server2008) Nothing is displayed if the help pointer is used on an element in Printing Preferences or Printer Properties. Instead of using the help pointer, please press the "Help" button to get information about objects in the driver dialogue. 41. Page Layout (N-up) function (Windows 2000/XP/2003/Vista/Server2008) If "Pages per Sheet" is 2 or more, pages of mixed orientation documents might not be rotated in the way that is expected by the customer. To make pages roate differently, please do the following: (1) Open "Printers and Faxes". (2) Select a printer and open its Properties. (3) Open the "Advanced" tab and click the "Print Processor..." button. (4) Select "WinPrint" from the list of print processors.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.