TOUCHWARE for OS/2
Software Version: 3.4
(c) 1991-1998 MicroTouch Systems, Inc.
All rights reserved
ENHANCEMENTS
------------
* Supports OS/2 operating systems 3.x and 4.x
* Supports seamless window operation for WINDOWS/OS2 sessions
* Includes a standard Setup program for automatically installing
the touchscreen software
* Supports the MicroTouch touch pen and provides a utility for
configuring the pen
* Provides extensive online Help
* Provides a newly designed, enhanced control panel with
options for setting touch mode, double-click speed and
area, and controller frequency
* Supports the SMT2, SMT3, TP4, TP4+, and PC Bus touchscreen
controllers
* Includes Microcal, an MS-DOS based diagnostic utility, for
testing the touchscreen
KNOWN LIMITATIONS AND RESTRICTIONS
----------------------------------
* This release does not support OS/2 operating systems earlier
than 3.0
* This release does not support using the F1 key to access Help,
however, you can access Help by selecting help buttons in the
Touchscreen control panel and pen configuration utility, and
through icons in the touchscreen desktop folder
SPECIAL CONSIDERATIONS
----------------------
* If you are using a TouchPen controller, the best baud rate for
the controller and touchscreen driver depends on your application
and your system. The default baud rate is 9600, however you might
find that your system works better at 19200.
* If you are using COM1 and COM2 for the mouse and the touchscreen,
you may see error messages about COM.SYS or VCOM.SYS when you boot
the system. This is because the OS/2 device driver tries to take
control of COM1 or COM2 and these ports are already assigned to the
touchscreen and mouse. These error messages do not indicate a
problem with your system, and are normal after the touchscreen
software has been installed. Press Enter to continue the
boot process.
To prevent these error messages from being displayed, you can take
one of the following actions:
Remark out the OS/2 device driver and DOS virtual driver lines
by putting REM in front of the lines, so they look like the
following:
REM DEVICE=disk drive:\OS2\BOOT\COM.SYS
REM DEVICE=disk drive:\OS2\MDOS\VCOM.SYS
If you have additional COM ports, you can specify that the OS/2
device driver try to take control of a different COM port.
Refer to your OS/2 system documentation for details.
* Device drivers must be listed in correct order in the CONFIG.SYS
file to ensure that the touchscreen and the mouse, if you have
one installed, operate properly. During the TouchWare for OS/2
installation, the touchscreen and mouse device drivers are added
to CONFIG.SYS in the correct order. When editing the file, be
careful to maintain this order. For more information, refer to
the TouchWare for OS/2 User's Guide.
UNINSTALLING THE TOUCHWARE SOFTWARE
-----------------------------------
* There is no uninstall utility that automatically removes the TouchWare
for OS/2 software from your system. If you want to remove the
touchscreen software, refer to the TouchWare for OS/2 User's Guide.
USER DOCUMENTATION
------------------
TouchWare for OS/2 User's Guide
Document Version: 2.0
Document Number: 19-222
MICROTOUCH SUPPORT SERVICES
---------------------------
MicroTouch provides extensive support services through
our technical support organization, web site, and
bulletin board system (BBS).
MICROTOUCH TECHNICAL SUPPORT
----------------------------
MicroTouch Technical Support is available as follows:
* 24 hours a day, Monday-Friday (excluding holidays)
* 9:00 a.m. - 5:00 p.m., EST, Saturday-Sunday (excluding holidays)
Whenever you contact Technical Support, please provide
the following information:
* Part number and serial number from the MicroTouch
label on your monitor or touchscreen controller
* Type of MicroTouch touchscreen
* Version number of your MicroTouch TouchWare
* Make and model of your personal computer
* Name and version number of your operating system
* Type of mouse connected to your system
* List of other peripherals connected to your computer
* List of application software in use
You can contact MicroTouch Technical Support by calling
the hot line, sending a fax, or sending electronic mail:
* Technical Support Hot Line: 978-659-9200
* Technical Support Fax: 978-659-9400
* Technical Support E-Mail: support@microtouch.com
MICROTOUCH ON THE WORLD WIDE WEB
--------------------------------
You can visit the MicroTouch Web site at the following address:
http://www.microtouch.com
You can download MicroTouch touchscreen software and drivers,
obtain regularly updated technical information on MicroTouch
products, and learn more about our company.
MICROTOUCH BULLETIN BOARD SYSTEM
--------------------------------
MicroTouch also has a Bulletin Board System (BBS) that you can access
24 hours a day, 7 days a week. You can use the BBS to download updates
of the latest drivers and obtain regularly updated technical information
on MicroTouch products.
You can reach the MicroTouch BBS at the following numbers:
978-659-9250 or 978-683-0358
To connect to the BBS, you need standard communication software and
a modem that supports 2400, 4800, 9600, 14400, or 28800 baud.
Additionally, the communication parameters must be set as follows:
No parity, 8 data bits, 1 stop bit (N81)
Once you establish a modem connection with the BBS, the system prompts
you to log in using your name. You can register with MicroTouch the
first time you log in to the BBS. The menu of available options is
self-explanatory.
MICROTOUCH CORPORATE HEADQUARTERS AND WORLDWIDE OFFICES
-------------------------------------------------------
United States
-------------
MicroTouch Systems, Inc.
300 Griffin Brook Park Drive
Methuen, MA 01844
Main Phone: 978-659-9000
Main Fax: 978-659-9100
Web Site: http://www.microtouch.com
E-Mail: touch@microtouch.com
Technical Support Hot Line: 978-659-9200
Technical Support Fax: 978-659-9400
Technical Support E-Mail: support@microtouch.com
Australia
---------
MicroTouch Australia, Pty Ltd.
797 Springvale Road
Mulgrave Victoria 3170 Australia
Phone: +61 (03) 9561 7799
Fax: +61 (03) 9561 7393
Web Site: http://www.microtouch.com.au
E-Mail: touch@microtouch.com.au
Technical Support E-Mail: support@microtouch.com.au
France
------
MicroTouch Systems SARL
Europarc de Créteil
19, rue Le Corbusier
94042 Créteil Cedex France
Phone: +33 (1) 45 13 90 30
Fax: +33 (1) 45 13 90 34
Germany
-------
MicroTouch Systems GmbH
Schiess-Str. 55
40549 Düsseldorf Germany
Phone: +49 (0) 211-59907-0
Fax: +49 (0) 211-599 06 55
Hong Kong
---------
MicroTouch Systems, Inc.
Unit D, 9/F, Trust Tower
68 Johnston Road
Wanchai, Hong Kong, China
Phone: +852 2333 6138; +852 2334 6320
Fax: +852 2333 6861
E-Mail: mts@netvigator.com
Italy
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MicroTouch Systems srl
Via Solferino, 12a
20052 Monza (MI) Italy
Phone: +39 (0) 39-230-2230
Fax: +39 (0) 39-230-2370
Japan
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MicroTouch Systems K.K.
Bellevue Mizonokuchi Building 3F,
3-2-3, Hisamoto, Takatsu-ku,
Kawasaki-shi, Kanagawa 213 Japan
Phone: +81 (044) 811-1133
Fax: +81 (044) 811-1143
Korea
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MicroTouch Systems, Inc.
#402, 4th Floor, Nam-Kyung Building
769-6 Yeoksam-Dong, Kangnam-Gu
Seoul, Korea
Phone: +82 (2) 552-3198
Fax: +82 (2) 552-3210
Taiwan R.O.C.
-------------
MicroTouch Systems, Inc.
3F-12, No. 351, Chung Shan Road, Sec. 2
Chung Ho City, Taipei
Taiwan R.O.C.
Phone: +886 (02) 2226-0875
Fax: +886 (02) 2226-4824
United Kingdom
--------------
MicroTouch Systems, Ltd.
163 Milton Park
Abingdon
Oxon OX14 4SD
England
Phone: +44 (0) 1235-444400
Fax: +44 (0) 1235-861603
Bulletin Board System: +44 (0) 1235-861620
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.