readme.txt Driver File Contents (PCL5e-c_6_v20.10_setup_x64.exe)

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***************************************************************************
Copyright CANON INC. 2009

- Canon PCL5e/5c Printer Driver - Version 20.10
  for Microsoft Windows XP/Server 2003/Vista/Server 2008/Windows 7 x64 Edition
- Canon PCL6 Printer Driver - Version 20.10
  for Microsoft Windows XP/Server 2003/Vista/Server 2008/Windows 7 x64 Edition
**************************************************************************
This README file contains supplemental information to help you install and use
your PCL5c, PCL5e or PCL6 printer driver software with Microsoft Windows XP,
Windows Server 2003, Windows Vista, Windows Server 2008, and Windows 7 x64 Edition.
As with most software and hardware products, some information is made
available after the development of the manual.  Updated information
regarding this driver software is provided in this README file. If you
require additional assistance, please contact Canon authorized dealer
or Canon authorized service provider.

Windows and Windows Vista are trademarks of Microsoft Corporation
in the United States and other countries.

Citrix, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc.
in the United States and other countries.

PCL are trademarks of Hewlett-Packard Company.

Other product and company names herein may be the trademarks of their
respective owners.


CONTENTS
========
Overview
System Requirements
Installing the Printer Driver
Accessing the Properties Dialog Box
Accessing Help Information
Cautions, Limitations and Restrictions


Overview
========
This printer driver allows you to print documents from any Windows XP,
Windows Server 2003, Windows Vista, Windows Server 2008, or Windows 7 x64 Edition
application to your printer using Hewlett-Packard's PCL5c, PCL5e or PCL6 data
format.


System Requirements
===================
The Canon PCL5c, PCL5e or PCL6 Printer Driver can be used in the following
system environments:

* Operating System Software
  Microsoft Windows XP Professional x64 Edition
  Microsoft Windows Server 2003, Enterprise x64 Edition
  Microsoft Windows Server 2003, Standard x64 Edition
  Microsoft Windows Vista x64 Edition
  Microsoft Windows Server 2008 x64 Edition
  Microsoft Windows Server 2008 R2
  Windows 7 x64 Edition

* With Server-Based Computing Environment
  - Compatible Windows Terminal Server (Service)
    Microsoft Windows Server 2003
    Microsoft Windows Server 2008
    Microsoft Windows Server 2008 R2
  - Compatible Software
    Citrix Presentation Server 4.0
    Citrix Presentation Server 4.5
    Citrix XenApp 5.0
    Citrix XenDesktop 2.0
    Citrix XenDesktop 2.1
    Citrix XenDesktop 3.0
  - Compatible Microsoft Failover Cluster (MSFC)
    Microsoft Windows Server 2003 Enterprise Edition
    Microsoft Windows Server 2008 Enterprise Edition

* Computer
  Any computer which runs the above operating system software properly.
  However, at least one of the following output ports is required:

  - parallel printer port (LPT1, LPT2, etc.)
  - USB port
  - network interface

  The network interface is recommended for the highest quality printing
  throughput.


Installing the Printer Driver
=============================
To use this printer driver with software applications that operate
with Microsoft Windows XP/Windows Server 2003/Windows Vista/Windows Server 2008/
Windows 7 x64 Edition, use the following installation procedure.

Note
----
* If a message prompting you to restart your computer is displayed
  when using the installer, make sure to restart your computer.
  If you do not restart your computer, existing drivers may not
  operate correctly.
* If you log on Windows XP/Server 2003 x64 Edition as a Power User and
  run the installer, the installation may not be completed correctly. In this
  case, log in as an Administrator, and then retry the installation.
* If you are using the printer auto-creation mechanism in a Citrix XenApp
  (Presentation Server) environment, you may not be able to correctly install
  this driver using the Installer. If so, restart the XenApp Server PC and
  check the Printers folder (Printers and Faxes folder in Windows
  Server 2003). If any existing printer icons are no longer displayed,
  re-install the relevant printer drivers in the XenApp Server PC
  using the Add Printer Wizard in the Printers folder.
  Then, before starting the Installer to install this driver,
  disconnect all client printers from all the ICA sessions by using
  the ICA Client Printer Configuration utility. After installing
  the driver, restart the ICA Client Printer Configuration utility
  and reconnect the printers.

To install using the Installer:
1. In the \PCL\us_eng\x64 folder, double-click the Setup.exe icon to start the
   installation process.
2. In the first dialog box of the Printer Driver Setup Wizard, click the Next
   button, and then follow the instructions on the screen.
3. Select Manually Set Port to Install, and then click the Next button.
4. If the dialog box to select items to install is displayed, select PCL
   Printer Driver and click the Next button.
5. If the dialog box to select how to execute the setup is displayed, select
   Add Printers, or Add Printers and Update Drivers and click the Next button.
6. Select the driver you want to install from the Printer List and click the
   Add button.
7. Check that the driver you want to install is selected in the Printer
   Driver Setup Wizard dialog box. Then click the Next button.
8. Select a Port from drop-down menu or by clicking the Add Port button.
   Then click the Next button.
9. In the next dialog box, check the installation settings, and then click the
   Start button.
10.After the files are copied, click the Next button.
11.Click the Exit button to finish the installation program.

You are now ready to print from any Windows software application.

Note:
* You can add a new driver without affecting existing driver if you select Add
  Printers for step 6. If you select Add Printers and Update Drivers, all
  existing drivers are updated automatically when you add a new driver.
* If you are using a shared printer in the Print Server (Point and Print)
  environment, it is necessary to install Canon Driver Information Assist
  Service in the server PC in order to set up the printer configuration
  automatically or to use the Department ID Management feature.
* If you are using an operating system equipped with Windows Firewall, a
  message which asks if you want to change the Windows Firewall setting is
  displayed during the installation.
  - If you select Yes, Windows Firewall will be configured to unblock the
    connection for Canon Driver Information Assist Service, so that you can
    set up the printer configuration automatically or use the Department ID
    Management feature.
  - If you select No, you cannot use Canon Driver Information Assist Service.

To install using the Add Printer Wizard:
1. Click the Start button, point to Settings, and then click Printers.
   - If you are using Windows XP Professional/Server 2003, on the Start menu,
     click Printers and Faxes.
   - If you are using Windows Vista/Server 2008, on the Start menu, click Control
     Panel, and then Printers.
   - If you are using Windows 7, on the Start menu, click Devices and Printers.
2. In the Printers folder, double-click the Add Printer icon (Windows
   XP/Server 2003) or click Add a printer (Windows Vista/Windows Server 2008/
   Windows 7) to start the Add Printer Wizard.
3. Confirm the Wizard is started, and then click the Next button.
4. Follow the instructions on the screen to continue with the installation.
5. Click the Have Disk button.
6. Click the Browse button to select the folder of the driver you want to
   install, and then click the OK button.
   - PCL5c/PCL5e printer driver: \PCL\us_eng\x64\Driver\pcl5e_5c
   - PCL6 printer driver: \PCL\us_eng\x64\Driver\pcl6
7. Select your printer model from Printers, and then click the Next button.
8. Follow the instructions on the screen to continue, and then click the
   Finish button to start copying the files.

You are now ready to print from any Windows software application.

To install using a USB connection:
1. In the \PCL\us_eng\x64 folder, double-click the Setup.exe icon to start the
   installation process.
2. In the first dialog box of the Printer Driver Setup Wizard, click the Next
   button, and then follow the instructions on the screen.
3. Select Install with USB Connection, select either PCL5e/5c Driver or PCL6
   Driver, and then click the Next button.
4. Click the Yes button in the message box asking if you want to start the
   installation.
5. When a dialog box prompts, connect the USB plug, and then turn the printer
   on.
6. After the files are copied, click the Next button.
7. Click the Exit button to finish the installation program.


Accessing the Properties Dialog Box
======================================
The Properties dialog box contains several sheets that allow you to
setup and control your printer. To access the Properties dialog box, use the
following procedures:

 To access from the Desktop:
 1. Click the Start button, point to Settings, and then click Printers.
   - If you are using Windows XP Professional/Server 2003, on the Start menu,
     click Printers and Faxes.
   - If you are using Windows Vista/Server 2008, on the Start menu, click Control
     Panel, and then Printers.
   - If you are using Windows 7, on the Start menu, click Devices and Printers.
 2. Right-click the printer icon for your printer in the Printers folder, and
    then click Properties (Windows 2000/XP/Server 2003/Vista/Server 2008) or Printer
    properties (Windows 7) to open the Printer Properties dialog box, or click
    Printing Preferences (Printing preferences) to open the Document Properties
    dialog box.

 To access from within an application:
 1. Click the Print command to display the Print dialog box.
 2. Select your printer name from the drop-down list box, and then click the
    Properties button.


Accessing Help Information
==========================
From the Properties dialog box, you can click the Help button to
display the information about the Canon PCL5c, PCL5e or PCL6 printer driver.


Cautions, Limitations and Restrictions
======================================
1. If you have problems printing some graphics objects when printing with the
   PCL5e printer driver, you should select the alternate Graphics Mode
   (Vector or Raster) to the one you are using currently in the Advanced
   Settings dialog box. The Advanced Settings dialog box is displayed by
   clicking the Advanced Settings button in the Quality sheet.

2. If you have problems printing some graphics objects when printing with the
   PCL6 printer driver, you should use the PCL5e printer driver and select
   Raster for Graphics Mode in the Advanced Settings dialog box. The Advanced
   Settings dialog box is displayed by clicking the Advanced Settings button in
   the Quality sheet.

3. Certain TrueType fonts may not be printed correctly. If this occurs,
   you should disable the Use Printer Fonts setting in the Advanced Settings
   dialog box to ensure that all fonts are downloaded with the document, rather
   than using only those fonts that reside in the printer. The Advanced
   Settings dialog box is displayed by clicking the Advanced Settings button in
   the Quality sheet.
   If the problem persists, you should use the PCL5e printer driver and select
   Raster for Graphics Mode, and then select On for the Print Text as Graphics
   in the Advanced Settings dialog box.

4. Rotated text will not be printed correctly with some applications when
   TrueType Mode is set to Download as TrueType or Download as Bit
   Image in the Advanced Settings dialog box. The Advanced Settings dialog box
   is displayed by clicking the Advanced Settings button in the Quality sheet.
   To avoid this problem, you should use the PCL5e printer driver and select
   Raster for Graphics Mode, and then select On for the Print Text as Graphics
   in the Advanced Settings dialog box.

5. When Overlay Printing, use the overlay form whose size is the same as the
   paper size of the document you are going to print.

6. In some applications, the printed output may not be correct when using the
   scaling feature. In this case, use the PCL5e printer driver and select
   Raster for Graphics Mode in the Advanced Settings dialog box. The Advanced
   Settings dialog box is displayed by clicking the Advanced Settings button in
   the Quality sheet.

7. A document which contains different paper sizes across the pages may not be
   cross-sorted (output copies turned at a 90 degrees for each copy) correctly.
   Because the printer does not support cross-sorting of paper sizes other
   than B5, A4 and Letter, the pages of unsupported paper size documents
   will not be cross-sorted.

8. When creating a custom paper size in the Print Server Properties dialog box
   of Windows XP/Windows Server 2003/Windows Vista/Windows Server 2008/Windows 7
   x64 Edition, specify the margins as 0.63cm/0.25in or more.

9. Print jobs containing fill patterns, especially in Corel Draw, have
   been observed to output slowly when printing with the PCL6 driver or PCL5e
   driver in Vector mode due to the large size of the file. To avoid this
   situation, it is recommended that you use the PCL5e driver and select Raster
   for Graphics Mode in the Advanced Settings dialog box. The Advanced Settings
   dialog box is displayed by clicking the Advanced Settings button in the
   Quality sheet.

10.When creating an overlay form file in one machine operating Windows
   XP/Windows Server 2003/Windows Vista/Windows Server 2008/Windows 7 x64 Edition,
   you cannot specify another machine operating Windows XP/Windows Server 2003/
   Windows Vista/Windows Server 2008/Windows 7 x64 Edition in the network as the
   place to save the new form file.

11.When you store a landscape document in the Mail Box of the printer, the
   staple position displayed on the printer control panel differs from the
   setting of the printer driver. Also, if you specify the staple position of
   a landscape document stored in the Mail Box from the printer control panel,
   the actual staple position of the output document may not correspond with
   the orientation specified.

12.It is necessary to use TCP/IP as a network protocol in order to set up the
   printer configuration automatically when using a Remote Desktop
   environment, or when Windows is shared by multiple users.

13.When inserting inserted sheets into the document, if you accidentally
   specify a drawer that contains tab paper as the paper source for the
   inserted sheets, the paper source automatically returns to the plain paper
   setting.

14.If you select On for Rotate Print Data 180 Degrees in the Advanced Settings
   dialog box when any Finishing option is selected, the document may output in
   an unexpected style.

15.When you use Adobe Illustrator 9.0 or later and do not select the Bitmap
   Printing option, it may take a long time to finish printing, or thin lines
   or characters may be blurred. If you experience such problem, select the
   Bitmap Printing option.

16.When you share the printer on the print server and specify a shared printer
   name in 13 or more characters, neither automatic printer configuration nor
   the Department ID Management feature are available on the client PCs.

17.If it takes long time to print a document from CorelDraw, the following
   settings may shorten the printing time.

   1) From the Tools menu, select Options.
   2) In the Options dialog box, select Global->Printing->Driver Compatibility
      from the tree view in the left side of the dialog box.
   3) In the Driver Compatibility sheet, select Canon PCL printer driver from
      the Printer drop-down list, and then select the following check boxes.
      -Use software clipping for fills,
      -Output bitmaps in 64k chunks, and
      -Send beziers and paths to driver
   4) Click the OK button to close the dialog box.

18.When printing a document with a banner page attached from the server PC
   under the NetWare environment, two copies of the banner page may be output.

19.If you select Transparency or Label for Paper Type in the Paper Source
   sheet, a message indicating that you cannot print the document unless
   you change the Paper Type may appear. If this message appears, you may
   be able to print a document by deselecting the Offset check box in the
   Finishing sheet.

20.When using a custom paper size for printing with PCL5e/5c driver, the print
   data may not be output correctly if the length of the custom paper size is
   greater than 1168.6 mm.

21.There may be cases where the Custom Paper Type information registered in the
   printer is not acquired correctly when installing the printer driver.
   If so, reacquire the correct information by clicking on the Get Device
   Status button in the Device Settings sheet, or the Get Paper Details button
   in the Paper Type Settings dialog box, displayed by clicking the Settings
   button in the Paper Source sheet.

22.When an "@" character is used in the name of the printer, the printer will
   become unrecognizable by the operating system because of an invalid printer
   name thus disabling printing, operation and setup.

23.If you print a document that has an odd number of pages as a two-sided
   document from an application, the application may automatically insert a
   blank page to bring the number of pages up to an even number. When this
   happens, the blank page inserted by the application is counted up in the
   same way as a printed page.

24.To register the custom paper size you want to use, access the Document
   Properties dialog box from the Printers folder with Administrator
   privileges, and then specify the paper size in the Custom Paper Size
   Settings dialog box which is displayed by clicking the Custom Paper Size
   button in the Page Setup sheet.

25.When you log on to an Administrator account that is different from the one
   used to install the software, you will not be able to access the driver
   properties with Administrator privileges. To access the driver properties,
   select [Run as Administrator].

26.In certain applications, thickness of a line can be set to a value smaller
   than 1pt but the actual thickness in the printout may be equivalent to that
   of an 1pt line.

27.When a document is output at a resolution of 1200 dpi set from an
   application, jaggies in images may be more noticeable than when the
   document is printed at 600 dpi.

28.If you are using a USB connection with the printer to print,
   and cancel a print job that is currently printing from your computer
   using the print spooler, the printer may not return to a ready state.
   In this state, you can print via USB, but not via a network.
   In order to be able to print from a network, cancel the print job from the
   control panel of the printer prior to printing.

29.For Windows Server 2008 x64 installed with Server Core option, the following
   limitations exist on using the printer driver.

   - You cannot install the driver with the installer. Use the installation
     options of Windows.
   - Some print options are not available under local environment or Windows
     Remote Desktop environment.

30.If the driver version of the client computer is older than that of the
   print server, the driver settings of the server may not be applied to
   the client.

31.If you are using a printer (AutoCreatedPrinter) created with "Auto Created
   Client Printer" in Citrix XenDesktop, you may not be able to use the
   Department ID Management function or the Get Device Status function.

   If this is the case, use the Universal Printer Driver (UPD), or select a
   Standard TCP/IP Port with the IP address of the printer you are outputting
   to.

32.If you are using the Citrix XenApp (Presentation Server) or Citrix
   XenDesktop Universal Printer Driver (UPD), you may not be able to use the
   Department ID Management function, Get Device Status function, or Edit +
   Preview function, and print settings such as page layout, booklet printing,
   etc. may be invalid.

   If this is the case, with Citrix XenApp (Presentation Server) or Citrix
   XenDesktop in a disconnected state, deselect [Enable advanced printing
   features] in the [Advanced] sheet of the printer properties dialog box of
   the client printer, then connect Citrix XenApp (Presentation Server) or
   Citrix XenDesktop.

   * Depending on the environment you are using, you may not be able to
   perform the above operations. If this is the case, refer to the Citrix
   website.
   http://support.citrix.com/article/CTX115553

<END OF README.TXT>
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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