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Should you have any questions concerning this Agreement, or if you desire to contact Canon for any reason, please write to Canon's sales subsidiary or distributor/dealer, serving the country where you obtained the Products. *************************************************************************** Copyright CANON INC. 2009 - Canon PCL5e/5c Printer Driver - Version 20.10 for Microsoft Windows 2000/XP/Server 2003/Vista/Server 2008/Windows 7 - Canon PCL6 Printer Driver - Version 20.10 for Microsoft Windows 2000/XP/Server 2003/Vista/Server 2008/Windows 7 ************************************************************************** This README file contains supplemental information to help you install and use your PCL5c, PCL5e or PCL6 printer driver software with Microsoft Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, and Windows 7. As with most software and hardware products, some information is made available after the development of the manual. Updated information regarding this driver software is provided in this README file. If you require additional assistance, please contact Canon authorized dealer or Canon authorized service provider. Windows and Windows Vista are trademarks of Microsoft Corporation in the United States and other countries. Citrix, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc. in the United States and other countries. PCL are trademarks of Hewlett-Packard Company. Other product and company names herein may be the trademarks of their respective owners. CONTENTS ======== Overview System Requirements Installing the Printer Driver Accessing the Properties Dialog Box Accessing Help Information Cautions, Limitations and Restrictions Overview ======== This printer driver allows you to print documents from any Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, or Windows 7 application to your printer using Hewlett-Packard's PCL5c, PCL5e or PCL6 data format. System Requirements =================== The Canon PCL5c, PCL5e or PCL6 Printer Driver can be used in the following system environments: * Operating System Software Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows Vista Microsoft Windows Server 2008 Windows 7 * With Server-Based Computing Environment - Compatible Windows Terminal Server (Service) Microsoft Windows 2000 Server Microsoft Windows Server 2003 Microsoft Windows Server 2008 - Compatible Software Citrix Presentation Server 4.0 Citrix Presentation Server 4.5 Citrix XenApp 5.0 Citrix XenDesktop 2.0 Citrix XenDesktop 2.1 Citrix XenDesktop 3.0 - Compatible Microsoft Failover Cluster (MSFC) Microsoft Windows 2000 Advanced Server Microsoft Windows Server 2003 Enterprise Edition Microsoft Windows Server 2008 Enterprise Edition * Computer Any computer which runs the above operating system software properly. However, at least one of the following output ports is required: - parallel printer port (LPT1, LPT2, etc.) - USB port - network interface The network interface is recommended for the highest quality printing throughput. Installing the Printer Driver ============================= To use this printer driver with software applications that operate with Microsoft Windows 2000/XP/Server 2003/Vista/Server 2008/Windows 7, use the following installation procedure. Note ---- * If a message prompting you to restart your computer is displayed when using the installer, make sure to restart your computer. If you do not restart your computer, existing drivers may not operate correctly. * If you log on Windows 2000/XP/Server 2003 as a Power User and run the installer, the installation may not be completed correctly. In this case, log in as an Administrator, and then retry the installation. * If the following Canon drivers have been installed for Windows 2000/XP/ Server 2003, it is necessary to restart the computer after the installation. - PCL5e v4.70 or older printer driver - PCL6 v2.40 or older printer driver - PS v1.00 printer driver - Fax v1.40 or older driver * If you update the Canon PCL5e v4.60 or PCL6 v2.60 printer driver to PCL5e v6.21 or PCL6 v4.21, the printer configuration may not be passed on correctly. * If you are using the printer auto-creation mechanism in a Citrix XenApp (Presentation Server) environment, you may not be able to correctly install this driver using the Installer. If so, restart the XenApp Server PC and check the Printers folder (Printers and Faxes folder in Windows Server 2003). If any existing printer icons are no longer displayed, re-install the relevant printer drivers in the XenApp Server PC using the Add Printer Wizard in the Printers folder. Then, before starting the Installer to install this driver, disconnect all client printers from all the ICA sessions by using the ICA Client Printer Configuration utility. After installing the driver, restart the ICA Client Printer Configuration utility and reconnect the printers. * When you are using a shared printer in the Print Server of the Windows 2000 (Point and Print) environment, if you update the Canon PCL5e v4.xx/PCL6 v2.xx to PCL5e v6.20/PCL6 v4.20 or later using the Installer, the Printer Properties dialog box in the Client PC may not open correctly. In this case, update the driver using the Add Printer Wizard, or first uninstall the existing printer driver then install the new version of the printer driver. To install using the Installer: 1. Insert the Software CD-ROM into the CD-ROM drive, and wait for the installation process to start. If nothing happens, follow the steps below: 1) Double-click the My Computer icon, and then double-click the CD-ROM drive icon. 2) Double-click the PCL, us_eng, and 32BIT folder icons, and then double-click the Setup.exe icon to start the installation process. 3) Proceed to step 4. 2. On the CD-ROM Set Up screen, click Installation. 3. Select the PCL Printer Driver from the list, then click Install. 4. Click the Next button, and then follow the instructions on the screen. 5. Select Manually Set Port to Install, and then click the Next button. 6. If the dialog box to select items to install is displayed, select PCL Printer Driver and click the Next button. 7. If the dialog box to select how to execute the setup is displayed, select Add Printers, or Add Printers and Update Drivers and click the Next button. 8. Select the driver you want to install from the Printer List and click the Add button. 9. Check that the driver you want to install is selected in the Printer Driver Setup Wizard dialog box. Then click the Next button. 10.Select a Port from drop-down menu or by clicking the Add Port button. Then click the Next button. 11.In the next dialog box, check the installation settings, and then click the Start button. 12.After the files are copied, click the Next button. 13.Click the Exit button to finish the installation program. You are now ready to print from any Windows software application. Note: * You can add a new driver without affecting existing driver if you select Add Printers for step 8. If you select Add Printers and Update Drivers, all existing drivers are updated automatically when you add a new driver. * If you are using a shared printer in the Print Server (Point and Print) environment, it is necessary to install Canon Driver Information Assist Service in the server PC in order to set up the printer configuration automatically or to use the Department ID Management feature. * If you are using an operating system equipped with Windows Firewall, a message which asks if you want to change the Windows Firewall setting is displayed during the installation. - If you select Yes, Windows Firewall will be configured to unblock the connection for Canon Driver Information Assist Service, so that you can set up the printer configuration automatically or use the Department ID Management feature. - If you select No, you cannot use Canon Driver Information Assist Service. To install using the Add Printer Wizard: 1. Click the Start button, point to Settings, and then click Printers. - If you are using Windows XP Professional/Server 2003, on the Start menu, click Printers and Faxes. - If you are using Windows XP Home Edition, on the Start menu, click Control Panel, Printers and Other Hardware, and then Printers and Faxes. - If you are using Windows Vista/Server 2008, on the Start menu, click Control Panel, and then Printers. - If you are using Windows 7, on the Start menu, click Devices and Printers. 2. In the Printers folder, double-click the Add Printer icon (Windows 2000/XP/Server 2003) or click Add a printer (Windows Vista/Windows Server 2008/ Windows 7) to start the Add Printer Wizard. 3. Confirm the Wizard is started, and then click the Next button. 4. Follow the instructions on the screen to continue with the installation. 5. Insert the Printer Driver Software CD-ROM into the CD-ROM drive, and then click the Have Disk button. 6. Click the Browse button to select the folder of the driver you want to install, and then click the OK button. - PCL5c/PCL5e printer driver: \PCL\us_eng\32BIT\Driver\pcl5e_5c - PCL6 printer driver: \PCL\us_eng\32BIT\Driver\pcl6 7. Select your printer model from Printers, and then click the Next button. 8. Follow the instructions on the screen to continue, and then click the Finish button to start copying the files. You are now ready to print from any Windows software application. To install using a USB connection: 1. Insert the Software CD-ROM into the CD-ROM drive, and wait for the installation process to start. If nothing happens, follow the steps below: 1) Double-click the My Computer icon, and then double-click the CD-ROM drive icon. 2) Double-click the PCL, us_eng, and 32BIT folder icons, and then double-click the Setup.exe icon to start the installation process. 3) Proceed to step 4. 2. On the CD-ROM Set Up screen, click Installation. 3. Select the PCL Printer Driver from the list, then click Install. 4. Click the Next button, and then follow the instructions on the screen. 5. Select Install with USB Connection, select either PCL5e/5c Driver or PCL6 Driver, and then click the Next button. 6. Click the Yes button in the message box asking if you want to start the installation. 7. When a dialog box prompts, connect the USB plug, and then turn the printer on. 8. After the files are copied, click the Next button. 9. Click the Exit button to finish the installation program. Accessing the Properties Dialog Box ====================================== The Properties dialog box contains several sheets that allow you to setup and control your printer. To access the Properties dialog box, use one of the following procedures, depending on your version of Windows: To access from the Desktop: 1. Click the Start button, point to Settings, and then click Printers. - If you are using Windows XP Professional/Server 2003, on the Start menu, click Printers and Faxes. - If you are using Windows XP Home Edition, on the Start menu, click Control Panel, Printers and Other Hardware, and then Printers and Faxes. - If you are using Windows Vista/Server 2008, on the Start menu, click Control Panel, and then Printers. - If you are using Windows 7, on the Start menu, click Devices and Printers. 2. Right-click the printer icon for your printer in the Printers folder, and then click Properties (Windows 2000/XP/Server 2003/Vista/Server 2008) or Printer properties (Windows 7) to open the Printer Properties dialog box, or click Printing Preferences (Printing preferences) to open the Document Properties dialog box. To access from within an application: 1. Click the Print command to display the Print dialog box. 2. Select your printer name from the drop-down list box, and then click the Properties button. Accessing Help Information ========================== From the Properties dialog box, you can click the Help button to display the information about the Canon PCL5c, PCL5e or PCL6 printer driver. Cautions, Limitations and Restrictions ====================================== 1. If you have problems printing some graphics objects when printing with the PCL5e printer driver, you should select the alternate Graphics Mode (Vector or Raster) to the one you are using currently in the Advanced Settings dialog box. The Advanced Settings dialog box is displayed by clicking the Advanced Settings button in the Quality sheet. 2. If you have problems printing some graphics objects when printing with the PCL6 printer driver, you should use the PCL5e printer driver and select Raster for Graphics Mode in the Advanced Settings dialog box. The Advanced Settings dialog box is displayed by clicking the Advanced Settings button in the Quality sheet. 3. Certain TrueType fonts may not be printed correctly. If this occurs, you should disable the Use Printer Fonts setting in the Advanced Settings dialog box to ensure that all fonts are downloaded with the document, rather than using only those fonts that reside in the printer. The Advanced Settings dialog box is displayed by clicking the Advanced Settings button in the Quality sheet. If the problem persists, you should use the PCL5e printer driver and select Raster for Graphics Mode, and then select On for the Print Text as Graphics in the Advanced Settings dialog box. 4. Rotated text will not be printed correctly with some applications when TrueType Mode is set to Download as TrueType or Download as Bit Image in the Advanced Settings dialog box. The Advanced Settings dialog box is displayed by clicking the Advanced Settings button in the Quality sheet. To avoid this problem, you should use the PCL5e printer driver and select Raster for Graphics Mode, and then select On for the Print Text as Graphics in the Advanced Settings dialog box. 5. When Overlay Printing, use the overlay form whose size is the same as the paper size of the document you are going to print. 6. In some applications, the printed output may not be correct when using the scaling feature. In this case, use the PCL5e printer driver and select Raster for Graphics Mode in the Advanced Settings dialog box. The Advanced Settings dialog box is displayed by clicking the Advanced Settings button in the Quality sheet. 7. A document which contains different paper sizes across the pages may not be cross-sorted (output copies turned at a 90 degrees for each copy) correctly. Because the printer does not support cross-sorting of paper sizes other than B5, A4 and Letter, the pages of unsupported paper size documents will not be cross-sorted. 8. When creating a custom paper size in the Print Server Properties dialog box, specify the margins as 0.63cm/0.25in or more. 9. Print jobs containing fill patterns, especially in Corel Draw, have been observed to output slowly when printing with the PCL6 driver or PCL5e driver in Vector mode due to the large size of the file. To avoid this situation, it is recommended that you use the PCL5e driver and select Raster for Graphics Mode in the Advanced Settings dialog box. The Advanced Settings dialog box is displayed by clicking the Advanced Settings button in the Quality sheet. 10.When creating an overlay form file in one machine operating Windows 2000/ Windows XP/Windows Server 2003/Windows Vista/Windows Server 2008/Windows 7, you cannot specify another machine operating Windows 2000/Windows XP/ Windows Server 2003/Windows Vista/Windows Server 2008/Windows 7 in the network as the place to save the new form file. 11.Specify a NetWare Server name or NDS tree name up to 15 characters. 12.When you store a landscape document in the Mail Box of the printer, the staple position displayed on the printer control panel differs from the setting of the printer driver. Also, if you specify the staple position of a landscape document stored in the Mail Box from the printer control panel, the actual staple position of the output document may not correspond with the orientation specified. 13.If you use a shared printer, in some cases resource information that is downloaded using NetSpot Resource Downloader may not be obtained from the client PC by clicking the Get Resource Information button in the Device Settings sheet. Note that NetSpot Resource Downloader does not support Windows Vista/Windows Server 2008/Windows 7. 14.When using NetSpot Resource Downloader to download form files (*.p5e, *.p5c) created in the Overlay sheet to the device, you must specify a title for the form file. If a title is not specified, form files downloaded using NetSpot Resource Downloader cannot be used for overlay printing. Note that NetSpot Resource Downloader does not support Windows Vista/Windows Server 2008/Windows 7. 15.In certain applications, thickness of a line can be set to a value smaller than 1pt but the actual thickness in the printout may be equivalent to that of an 1pt line. 16.For Windows XP/Windows Server 2003/Windows Vista/Windows Server 2008/Windows 7, it is necessary to use TCP/IP as a network protocol in order to set up the printer configuration automatically when using a Remote Desktop environment, or when Windows is shared by multiple users. 17.When inserting inserted sheets into the document, if you accidentally specify a drawer that contains tab paper as the paper source for the inserted sheets, the paper source automatically returns to the plain paper setting. 18.If you select On for Rotate Print Data 180 Degrees in the Advanced Settings dialog box when any Finishing option is selected, the document may output in an unexpected style. 19.When you use Adobe Illustrator 8.0 or later and do not select the Bitmap Printing option, it may take a long time to finish printing, or thin lines or characters may be blurred. If you experience such problem, select the Bitmap Printing option. 20.When you share the printer on the print server and specify a shared printer name in 13 or more characters, neither automatic printer configuration nor the Department ID Management feature are available on the client PCs. 21.Under the following environments, NWADMIN may not be able to add resources to NDPS Broker correctly if you are using Windows 2000/XP/Server 2003 driver. - Novell Netware Client for Windows 9x version 3.32 SP1 - Novell Netware Client for Windows 2000/XP/Server 2003 version 4.83 SP1 If you experience difficulty, contact your Canon authorized dealer or Canon authorized service provider. 22.If it takes long time to print a document from CorelDraw, the following settings may shorten the printing time. 1) From the Tools menu, select Options. 2) In the Options dialog box, select Global->Printing->Driver Compatibility from the tree view in the left side of the dialog box. 3) In the Driver Compatibility sheet, select Canon PCL printer driver from the Printer drop-down list, and then select the following check boxes. -Use software clipping for fills, -Output bitmaps in 64k chunks, and -Send beziers and paths to driver 4) Click the OK button to close the dialog box. 23.For Windows 2000/Windows XP/Windows Server 2003/Windows Vista/ Windows Server 2008/Windows 7, when printing a document with a banner page attached from the server PC under the NetWare environment, two copies of the banner page may be output. 24.When a document is output at a resolution of 1200 dpi set from an application, jaggies in images may be more noticeable than when the document is printed at 600 dpi. 25.If you select Transparency or Label for Paper Type in the Paper Source sheet, a message indicating that you cannot print the document unless you change the Paper Type may appear. If this message appears, you may be able to print a document by deselecting the Offset check box in the Finishing sheet. 26.When using a custom paper size for printing with PCL5e/5c driver, the print data may not be output correctly if the length of the custom paper size is greater than 1168.6 mm. 27.There may be cases where the Custom Paper Type information registered in the printer is not acquired correctly when installing the printer driver. If so, reacquire the correct information by clicking on the Get Device Status button in the Device Settings sheet, or the Get Paper Details button in the Paper Type Settings dialog box, displayed by clicking the Settings button in the Paper Source sheet. 28.When an "@" character is used in the name of the printer, the printer will become unrecognizable by the operating system because of an invalid printer name thus disabling printing, operation and setup. 29.If you print a document that has an odd number of pages as a two-sided document from an application, the application may automatically insert a blank page to bring the number of pages up to an even number. When this happens, the blank page inserted by the application is counted up in the same way as a printed page. 30.To register the custom paper size you want to use, access the Document Properties dialog box from the Printers folder with Administrator privileges, and then specify the paper size in the Custom Paper Size Settings dialog box which is displayed by clicking the Custom Paper Size button in the Page Setup sheet. 31.When you log on to an Administrator account that is different from the one used to install the software, you will not be able to access the driver properties with Administrator privileges. To access the driver properties, select [Run as Administrator]. 32.If you are using a USB connection with the printer to print, and cancel a print job that is currently printing from your computer using the print spooler, the printer may not return to a ready state. In this state, you can print via USB, but not via a network. In order to be able to print from a network, cancel the print job from the control panel of the printer prior to printing. 33.For Windows Server 2008 installed with Server Core option, the following limitations exist on using the printer driver. - You cannot install the driver with the installer. Use the installation options of Windows. - Some print options are not available under local environment or Windows Remote Desktop environment. 34.If the driver version of the client computer is older than that of the print server, the driver settings of the server may not be applied to the client. 35.If you are using a printer (AutoCreatedPrinter) created with "Auto Created Client Printer" in Citrix XenDesktop, you may not be able to use the Department ID Management function or the Get Device Status function. If this is the case, use the Universal Printer Driver (UPD), or select a Standard TCP/IP Port with the IP address of the printer you are outputting to. 36.If you are using the Citrix XenApp (Presentation Server) or Citrix XenDesktop Universal Printer Driver (UPD), you may not be able to use the Department ID Management function, Get Device Status function, or Edit + Preview function, and print settings such as page layout, booklet printing, etc. may be invalid. If this is the case, with Citrix XenApp (Presentation Server) or Citrix XenDesktop in a disconnected state, deselect [Enable advanced printing features] in the [Advanced] sheet of the printer properties dialog box of the client printer, then connect Citrix XenApp (Presentation Server) or Citrix XenDesktop. * Depending on the environment you are using, you may not be able to perform the above operations. If this is the case, refer to the Citrix website. http://support.citrix.com/article/CTX115553 <END OF README.TXT>Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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