Notice: The firmware in this update is subject to the same usage terms as the firmware it replaces in the device. To do the update, perform all of the following steps in order: 1. Do not remove power from the device until the process is complete as the device will be ruined. 2. Unzip the update.bin file and save it to the root folder of a USB thumb (flash, pen) drive. (note: root refers to the main folder, not a folder with the name of ‘root’). 3. Make sure the file is completely copied to the drive before removing it (use the ‘Safely Remove Hardware’ icon in the system tray of the PC). 2. Press the Setup button on the DSM-330 remote to display the main setup menu (DivXConnected Device). 3. Insert the USB drive with the update.bin file into the USB slot of your DivX Connected DSM-330 device. 4. If there is a USB Firmware Update option on the second page of the setup menu, select it. Otherwise press the following numeric sequence on the remote: 2828464631 5. There is no feedback for the number presses, but if done correctly, you will see an update message. 6. The update takes about 10 minutes and there is NO progress feedback. 7. You will see a completion message when it is done updating. After the completion message, remove power from the device for a few seconds, then turn it back on Troubleshooting hints: If the device gives a message of “Unable to find update.bin” it could mean one of the following: The update.bin file is not the USB drive. The update.bin file is not named correctly. The files system of the USB drive is may not be compatible with the DSM-330. The device supports FAT and FAT32 file systems and does not support NTSF. In order to verify if this the issue, insert the drive in the PC’s USB slot and then open a My Computer window and right click the mouse on USB drive icon and choose “Properties” to see what file system is being used. The file system can be changed by using the “Format” option, but great care must be taken to back up the contents of the drive prior to doing this since all data on the chosen drive will be erased. Also be very careful in choosing the correct drive when performing a format. If the device gives a message of “Unable to write update.bin” it means that the update.bin file is correct or not the correct one for the device.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.