qdatwin.txt 12-17-2007
______________________________________________________________________
Quantum DAT Tape Driver 1.15.0.0
for Windows 2000/XP/Server 2003/Vista/2008
for Intel-IA32, Intel-IA32e/AMD64, and Intel-IA64 Computers -
qdatwin.sys
______________________________________________________________________
Copyright (c) 2000-2007 Quantum Corporation
All rights reserved
Seagate Removable Storage Solutions was renamed Certance in April 2003.
Quantum acquired Certance in January 2005.
======================================================================
This guide gives installation instructions for a software driver
that may be needed to operate a Quantum LTO tape drive, on
Microsoft Windows 2000, XP, 2003, Vista or 2008. This driver works with
Pentium (IA32), Xeon (IA32e), Opteron (AMD64), Itanium (IA64), and
compatible computers.
When Windows does not provide built-in driver support for your tape
drive, an add-on tape driver must be installed for Removable Storage
Manager (RSM) and the native Backup application to operate the tape
drive. (XP Home does not have a native Backup application.) Some
add-on backup applications may not require the installation of a tape
driver.
Install this driver if you plan to use the native Backup application
and either 'Yes' appears for your tape drive in the table below, or
Windows has not recognized your tape drive.
Installation of 'qdatwin' Tape Driver Required
===========================================================================
| Windows 2000 | Windows XP | Windows
|----------------| |Server 2003
Tape Drives and | no-SP | |-----------------------|-----------
Autoloaders (AL) | to SP3 | SP4 | no-SP | SP1 | SP2 | no-SP
---------------------------------------------------------------------------
Scorpion-40 DDS4 | Yes | - | Yes | - | - | -
Scorpion-240 AL DDS4 | Yes | - | Yes | Yes | - | -
CD-72 DAT72 | Yes | Yes | Yes | Yes | Yes | Yes
CD-72 Dual DAT72 | Yes | Yes | Yes | Yes | Yes | Yes
CDL-432 AL DAT72 | Yes | Yes | Yes | Yes | Yes | Yes
CDL-834 Dual AL DAT72 | Yes | Yes | Yes | Yes | Yes | Yes
===========================================================================
For '-' entries, Windows has a built-in DAT tape driver (4mmdat.sys)
that loads automatically. Installation of this driver is optional.
To determine whether Windows has recognized your tape drive,
examine Device Manager's device tree. To open Device Manager:
(right click) My Computer -> Properties -> Hardware -> Device Manager
then expand the device tree entries:
+ ? Other Devices (driver not installed)
+ Tape drives (tape driver installed)
and look for a <Tape Identifier> similar to:
SEAGATE DAT 9SP40-000 SCSI Sequential Device, or
SEAGATE DAT DAT72-000 SCSI Sequential Device.
If the <Tape Identifier> appears under 'Tape drives', then Windows has
installed a driver. Otherwise, if the <Tape Identifier> appears under
"Other devices", then install this driver.
Contents
========
Device Driver Installation
Autoloader Driver Note
Creating an Installation Folder from qdatwin.exe
Automated System Recovery (ASR)
-- ASR Media Requirements
-- Performing ASR Recovery
-- ASR Related Microsoft Knowledge Base Articles
SCSI Hardware Configuration
Important Notes
-- Tape Drive Firmware Version Determination
-- Examining the Version of 'qdatwin.sys'
Supported Tape Drive Models
qdatwin History
======================================================================
Device Driver Installation
--------------------------
This procedure can be used for installing, or updating a Windows
2000, XP, Server 2003, Vista or 2008 tape device driver for a Quantum
LTO tape drive. The procedure assumes the tape drive is both
powered and connected to a controller appropriate for the tape drive
model. Login with administrator privilege.
The procedure requires a driver installation folder, containing the
file 'qltowin.inf', be available on a CD-ROM, diskette, hard disc,
or network. If not available, visit the section "Creating an
Installation Folder from qltowin.exe" first.
For Windows 2000/XP/2003/Vista/2008, the 'Found New Hardware Wizard' may
appear on the first boot after tape drive hardware is connected. In
this case, skip directly to either the 'Windows 2000 Hardware Wizard'
or 'Windows XP/2003/Vista/2008 Hardware Wizard' section below. Otherwise --
1. Right click on 'My Computer', then select 'Properties'.
2. In 'System Properties', click the 'Hardware' tab, then
click the 'Device Manager' button.
3. In 'Device Manager', open one of these tree branches --
'Other devices' (the driver is not yet installed), or
'Tape drives' (the driver was previously installed),
and find the <Tape Identifier>. For example:
'SEAGATE DAT 9SP40-000 SCSI Sequential Device', or
'SEAGATE DAT DAT72-000 SCSI Sequential Device'.
Right click the above <Tape Identifier>, then select Properties.
Note. If the <Tape Identifier> is not present, Windows did not
detect the drive. If your SCSI adapter does not appear
under 'SCSI and RAID controllers' in Device Manager's tree,
then review the SCSI adapter's documentation. Power down the
system and verify power and data cables are correctly
oriented and securely connected. Also, if two or more
devices are attached to the SCSI data cable, verify that the
device's SCSI IDs do not conflict (see "SCSI Hardware
Configuration"). You may be able to verify whether the BIOS
is detecting the tape drive by enabling and observing the
BIOS's hardware detection display during system boot.
4. In '<Tape Identifier> Properties',
select the 'Driver' tab, then
click the 'Update Driver...' button.
Proceed to either the 'Windows 2000 Hardware Wizard' or
'Windows XP/2003/Vista/2008 Hardware Wizard' section below as appropriate.
Windows 2000 Hardware Wizard
----------------------------
5. In 'Found New Hardware Wizard' or 'Upgrade Device Driver Wizard',
'Welcome' ...,
click 'Next'.
6. In 'Install Hardware Device Drivers',
select the top radio button --
(x) Search for a suitable driver for my device (recommended),
then click 'Next'
7. In 'Locate Device Drivers',
check the appropriate box --
[ ] Floppy disk drives -- if the driver files are on
floppy, then insert the driver floppy, or
[ ] CD-ROM drives -- if the driver files are on
CD, then insert the driver CD, or
[ ] Specify a location -- if the driver files are on
your hard disc or a network server.
then click 'Next'.
8. If you see a sub-dialog with the prompt --
'Copy manufacturer's files from:',
type the full pathname of the folder containing qdatwin.inf,
then click 'OK'.
Note: One way to locate the folder containing the file
qdatwin.inf, is to right click 'Start', select 'Search...'
then 'Look in: My Computer' for the file 'qdatwin.inf'.
9. In 'Driver Files Search Results'...
If you see the following check box at the bottom of the dialog,
'[x] Install one of the other drivers'
then check it,
then click 'Next'.
Otherwise, if no check box appears, you should see
'Windows found a driver for this device...'
<pathname>\qdatwin.inf',
then click 'Next', and skip to step 11.
10. In 'Driver Files Found',
select (click to highlight) the driver --
'Seagate DAT (qdatwin.sys 1.12)'
then click 'Next'.
11. In 'Completing the Found New/Upgrade Device Driver Wizard',
you should see
'The wizard has finished installing the software for:
Seagate DAT (qdatwin.sys 1.12)',
then click 'Finish'.
Windows XP/2003/Vista/2008 Hardware Wizard
-------------------------------------
NOTE: Under Windows Vista/2008, if UAC (User Access Control) is enabled
you will not be able to use or install a tape device. If you
disable UAC, you do so at your own risk.
5. In 'Found New Hardware Wizard' or 'Hardware Update Wizard':
'Welcome ...',
select BOTTOM radio button --
(x) Install from a list or specific location (Advanced)
then click 'Next'
6. In 'Please choose your search and installation options.'
select the BOTTOM radio button --
(x) Don't search. I will chose the driver to install.
then click 'Next'.
7. If the 'Hardware Type.' dialog appears,
select 'Tape drives' near the end of the list,
then click 'Next'.
8. In 'Select the device driver you want to install for this hardware',
click the 'Have Disk...' button.
9. In 'Install From Disk'
'Copy manufacturer's files from:',
type the floppy disk drive letter (e.g., A:\), or the full
pathname of the folder containing qdatwin.inf,
then click 'OK'.
Note: Optionally, 'Browse' can be used to select the folder
containing the file qdatwin.inf. One way to locate the
folder containing qdatwin.inf, is to right click 'Start',
select 'Search...' then 'Look in: My Computer' for the
file qdatwin.inf.
10. Now back in 'Select the device driver you want to install ...'
select (click to highlight) the driver --
'Seagate DAT (qdatwin.sys 1.12)',
then click 'Next'.
11. If you see the dialog --
'Hardware Installation
! The software you are installing for this hardware
Seagate DAT (qdatwin.sys 1.12)
has not passed Windows Logo testing ...'
click 'Continue Anyway'.
12. The wizard then shows
'Please wait while the wizard installs the software ...'
and proceeds to install the driver.
13. In 'Completing the Found New/Update Hardware Wizard',
you should see
'The wizard has completed installing the software for:
Seagate DAT (qdatwin.sys 1.12)'
then click 'Finish'.
If the driver is being re-installed or updated you may be asked to
reboot for the driver to take effect. Otherwise no reboot should be
needed.
The Quantum DAT tape drive is now installed and ready to use.
Windows 2000, XP Pro, and Server 2003 uses two programs to manage tape
backups -- 'Removable Storage Manager' and 'Backup'.
Note: Windows XP Home does not provide a tape backup application.
nor does Windows Vista/2008 (all releases).
Removable Storage Manager, at a lower level, recognizes removable
storage devices (such as tape drives) and their media (such as tapes).
Removable Storage Manager maintains a data base of tapes which is
organized by 'allocating' tapes to various media 'pools'.
The Backup program, at a higher level, backs up and restore system
files. Backup uses services of Removable Storage Manager to gain
access to tapes.
To verify that Removable Storage Manager has recognized the tape
drive --
Right click 'My Computer' and select 'Manage'.
In 'Computer Management', follow the tree
Computer Management (local)
- Storage
- Removable Storage
- Physical Locations [Windows 2000]
- Libraries [Windows XP/2003]
In this tree, you should see an entry similar to:
'SEAGATE DAT DAT72-000 SCSI Sequential Device'.
For help on Removable Storage, click the help icon
and open the 'Removable Storage' book.
For Windows 2000, XP Professional (not XP Home), or Server 2003,
you can use the
Start -> Programs -> Accessories -> System Tools -> Backup
applet to verify correct tape drive operation.
Note. If you use the Removable Storage Manager 'Mount' command, the
mounted tape becomes inaccessible to Windows Backup until you use
RSM 'Dismount'. Also, after an RSM 'Mount', you must use
'Dismount' before 'Eject' can be successful under Windows 2000.
======================================================================
Autoloader Driver Note
----------------------
If you are installing an Autoloader model, then you also need to
install a separate Medium Changer driver to operate the tape changer
mechanism. The Medium Changer driver is available in a driver package
named "datmc".
The "datmc" package is a combination of two previously separate
packages -- datw2kmc and datw03mc.
You should find the "datmc" driver on an accompanying CD-ROM by
searching for "datmc.inf", or at http://www.quantum.com under a name
similar to "datmc.exe". The order of driver installation is not
important.
======================================================================
Creating an Installation Folder from qdatwin.exe
-------------------------------------------------
This procedure creates a driver installation folder, or floppy,
containing driver files needed in either "Device Driver Installation",
or "Automated System Recovery (ASR)" sections. It assumes you have
downloaded the file qdatwin_<version>.exe from
http://www.quantum.com
qdatwin_<version>.exe is a self-extracting 32-bit WinZip program.
1. Open a Windows Explorer (e.g., right click Start -> Explore).
2. Locate the download folder containing qdatwin.exe.
Note. Another way to locate the folder containing
qdatwin.exe, is to right click 'Start',
select 'Search...',
then 'Look in: My Computer' for the file qdatwin*.exe.
3. Double click qdatwin_<version>.exe to start the self-extractor.
4. You will see a dialog box titled
'WinZip Self-Extractor [qdatwin_<version>.exe]'.
5. In the Unzip To Folder field, set the name of a driver
installation folder or floppy. For example,
C:\qdatwin for a hard disk driver installation folder,
or
A:\ for a driver installation floppy.
6. Click the Unzip button.
7. You will see "6 file(s) unzipped successfully", then click OK.
8. Click Close
The following files will be copied to the driver installation folder
or floppy:
qdatwin.txt This document
qdatwin.inf Setup information
qdatwin.cat Digital signature catalog
i386\qdatwin.sys Windows 2000/XP/2003/Vista/2008 Pentium (i386) driver
i386\qdatwin.dll Windows 2000/XP/2003/Vista/2008 Pentium (i386) driver
amd64\qdatwin.sys Windows XP/2003/Vista/2008 Xeon/Opteron (x64) driver
amd64\qdatwin.dll Windows XP/2003/Vista/2008 Xeon/Opteron (x64) driver
ia64\qdatwin.sys Windows XP/2003/Vista/2008 Itanium (ia64) driver
ia64\qdatwin.dll Windows XP/2003/Vista/2008 Itanium (ia64) driver
======================================================================
Automated System Recovery (ASR)
-------------------------------
Windows XP Professional and Server 2003 have an Automated System
Recovery (ASR) feature. The Windows Backup application's Tools -> ASR
Wizard creates an ASR backup tape and supplementary floppy. On a
system crash, the Windows backup can be restored from the ASR tape
and floppy using the Windows installation CD to initiate an ASR.
When the Windows installation CD does not contain support for the tape
drive, a tape driver must be installed during ASR.
NOTE: Windows Vista/2008 does not support ASR.
WARNING: ASR reformats the logical drive on which the Windows
folder resides. Data on the Windows logical drive is lost. If
the disk contains valuable data not saved since the ASR tape was
created, or if you are unsure of the state of the ASR tape, you
may want to recover to a different hard disk.
ASR Media Requirements
----------------------
To perform a recovery using ASR you need the following media:
- Windows installation CD.
- Host adapter driver floppy diskette if an add-on adapter driver was
originally required for Windows to recognize your host adapter.
- ASR tape created by the Windows Backup ASR Wizard.
When viewed by Backup's "Restore and Manage Media" tab,
you should see a directory structure similar to:
- [ ] Operating System Backup mm/dd/yyyy
- [ ] C:<volume-label>
+ [ ] Documents and Settings
+ [ ] Program Files
+ [ ] System and Volume Information
+ [ ] Windows
- [ ] C:<volume-label>
- [ ] Windows
- [ ] Repair asr.sif
asrpnp.sif
[ ] System State Boot Files
COM+ Class Registration Database
Registry
- ASR floppy diskette created by the Windows Backup ASR Wizard
containing filenames similar to:
A:\setup.log
A:\asr.sif
A:\asrpnp.sif
You must modify the ASR floppy to install a tape driver if the
Windows installation CD does not contain support for your tape
drive. ASR floppy modification is required if 'Yes' appears in
the table below.
Modification of ASR Floppy Required to Install Tape Driver
===========================================================
| Windows XP | Windows
| Professional CD | Server 2003 CD
Tape Drive |-----------------------|----------------
Technology | no-SP | SP1 | SP2 | no-SP | SP1 |
===========================================================
SP40 DDS4 | Yes | - | - | - -
SP40 DDS4 Loader | Yes | Yes | - | - -
DAT72 | Yes | Yes | Yes | Yes Yes
DAT72 Loader | Yes | Yes | Yes | Yes Yes
===========================================================
For '-' entries, modifying the ASR floppy to install this
(qdatwin.sys) tape driver is optional. The Windows
installation CD-ROM has a built-in tape driver (4mmdat.sys),
that loads automatically.
Modifying the ASR Floppy to Install a Tape Driver
-------------------------------------------------
If 'Yes' appears in the table above, then use this procedure to
modify the ASR floppy to install the qdatwin.sys tape driver:
1. Copy qdatwin.inf, qdatwin.cat, and qdatwin.sys tape driver
files and qdatwin.dll to the ASR floppy.
First locate a tape driver installation folder containing
the file qdatwin.inf. This folder should reside on a
tape drive support CD supplied with your tape drive.
Note: One way to locate the folder containing the file
qdatwin.inf, is to right click 'Start', select 'Search...'
then 'Look in: My Computer' for the file 'qdatwin.inf'.
If you cannot locate qdatwin.inf, see "Creating an Installation
Folder from qdatwin.exe"
From the tape driver installation folder, copy these two files
to the ASR floppy:
qdatwin.inf Setup information
qdatwin.cat Digital signature catalog
For example, if the tape driver installation folder is
C:\qdatwin, then
C:\> cd qdatwin
C:\qdatwin> copy qdatwin.inf a:\
C:\qdatwin> copy qdatwin.cat a:\
Depending on your CPU, copy one of the following .SYS files
and .dll files to the root of the ASR floppy.
Do not create the CPU folder on the ASR floppy.
i386\qdatwin.sys Driver for Intel-IA32 (Pentium)
\qdatwin.dll
amd64\qdatwin.sys Driver for Intel-IA32e/AMD64 (64e)
\qdatwin.dll
ia64\qdatwin.sys Driver for Intel-IA64 (Itanium)
\qdatwin.dll
For example, for a Pentium compatible CPU,
C:\qdatwin> copy i386\qdatwin.sys a:\
C:\qdatwin> copy i386\qdatwin.dll a:\
2. Using a text editor such as notepad, open A:\ASR.SIF
C:\> notepad a:\asr.sif
3. Insert the following lines after the [DISKS.GPT] section:
[INSTALLFILES]
1=1,"ASR","%FLOPPY%","qdatwin.sys","%TEMP%\qdatwin.sys","Certance",0x00000026
2=1,"ASR","%FLOPPY%","qdatwin.inf","%TEMP%\qdatwin.inf","Certance",0x00000026
3=1,"ASR","%FLOPPY%","qdatwin.cat","%TEMP%\qdatwin.cat","Certance",0x00000026
4. Label the ASR floppy as "ASR" using the Windows label command.
For example,
C:\> label a: ASR
5. Create a new 8-bit ASCII (not Unicode) text file called WINNT.SIF.
C:\> notepad a:\winnt.sif
6. Add the following lines to the WINNT.SIF:
[Data]
AutoPartition = 1
MsDosInitiated = 0
UnattendedInstall = Yes
[Unattended]
OemPreinstall = YES
OemFilesPath = a:\
OemPnPDriversPath = TEMP
7. Close any opened .SIF files.
Verify the ASR floppy contains these files:
A:\setup.log
A:\asr.sif
A:\asrpnp.sif
A:\qdatwin.inf
A:\qdatwin.cat
A:\qdatwin.sys
A:\qdatwin.dll
A:\winnt.sif
ASR floppy modification is complete.
Performing ASR Recovery
-----------------------
If you choose to restore Windows using Automated System Recovery,
then use this procedure as a guide:
IMPORTANT: Make sure ASR tape is properly inserted in the tape drive before beginning procedure.
1. Boot the Windows XP Professional or Windows Server 2003 CD.
Note: You may need to alter your BIOS Setup configuration
in order to boot from CD.
2. Insert the ASR floppy and ASR Tape IMMEDIATELY after pressing
a key to boot to CD ROM.
3. If you need to install a host adapter driver, then
press F6, when the following message appears:
Windows Setup
===============
Press F6 if you need to install a third party SCSI or RAID driver...
Note: The "Press F6" message appears for about 5 seconds
shortly after the first text-mode "Windows Setup" blue
screen appears. If you miss the 5 second window, press
CTRL-ALT-DEL to restart the system.
4. Press F2 when the following message appears:
Windows Setup
===============
Press F2 to run Automated System Recovery (ASR)...
[ Setup loads many components from the Windows CD. ]
5. If you pressed F6 to install a host adapter driver, then
follow the Window Setup prompts for host adapter driver
installation.
[ Setup starts the text-mode setup/repair kernel. ]
6. If not already inserted, Windows Setup prompts to insert the
the Automated System Recovery floppy, then press Enter.
[ Setup formats the original Windows logical drive (usually C:). ]
[ Setup creates a list of files to copy to the Windows partition. ]
7. If you are installing a host adapter driver, Windows Setup asks
you to insert the host adapter driver floppy, then press Enter.
[ Setup copies files to hard disk. ]
8. If not already inserted, Windows Setup prompts to insert the
the Automated System Recovery floppy, then press Enter.
Note: Even though the correct floppy is inserted, Setup may
prompt with the following several times in sequence:
"Insert the disk labeled: ASR into drive A:"
This should cease after pressing ENTER about three times.
[ Setup reboots and starts GUI mode Setup. ]
[ Setup performs a partial Windows installation. ]
9. If you are installing a tape driver that does not have a
Microsoft digital signature, then respond to the following
Hardware Installation
! The software you are installing for this hardware:
Quantum DAT Tape Driver
has not passed Windows Logo testing to verify its
compatibility with Windows.
<snip>
Do you want to continue installing the software for this
hardware?
[ Yes ] [ No ]
click Yes.
10. If you are installing a tape driver, then respond to the
following pop-up as shown:
Files Needed
The file 'qdatwin.sys' on Quantum DAT [ OK ]
Tape Driver for Windows 2000/XP/2003 is needed. [ Cancel ]
Type the path where the file is located, and
then click OK.
Copy files from:
[ C:\TEMP\i386 ] [ Browse... ]
edit the path to contain only 'C:\TEMP\'
(remove the '\i386', '\amd64', or '\ia64' from the end of path),
then click OK.
[ Setup starts the Backup program and restores the ASR tape:
"ntbackup recover /1 /sifpath=C:\Windows\repair\asr.sif" ]
11. If the Backup program displays:
"Insert Media
(i) Insert the following media:
Operating System Backup mm/dd/yyyy
Media #1.
Do you want to continue?
[ Yes ] [ No ]"
Possible causes and solutions are:
- The ASR tape is not inserted in the tape drive.
Insert the tape created by the Windows Backup ASR Wizard.
- The tape does not contain the ASR backup, or is unreadable.
Examine the ASR tape's directory structure on another
computer. See the beginning of this section for an
example ASR tape directory structure.
- An add-on tape and/or host adapter driver, if required,
was either not copied from floppy to the hard disk, or
not installed.
If Windows originally required add-on tape and/or host
adapter drivers to recognize your tape drive, then review
this section, from the beginning, paying special attention
information regarding add-on drivers.
You can determine whether add-on drivers were both
successfully copied to hard disk installation folders,
and installed by the Windows Setup device installer
by booting the Recovery Console from the Windows CD and
examining certain hard disk folders.
To start the Recovery Console, boot the Windows CD, and
at the "Welcome to Setup" screen,
press R to start the Recovery Console.
When the Recovery Console has started...
If you installed an add-on host adapter driver from floppy
using F6, then...
To determine whether host adapter driver files were
copied to hard disk, use the command:
dir c:\windows\oemdir
If files were successfully copied, you should see
filenames similar to:
mm/dd/yy hh:mm -a------ oemscs01.inf
mm/dd/yy hh:mm -a------ <host-adapter>.cat
mm/dd/yy hh:mm -a------ <host-adapter>.sys
where <host-adapter> is a manufacturer specific name.
Otherwise, if host adapter driver files are missing,
retry this procedure from the beginning and pay
attention to Steps 3 and 5. If the same failure
occurs, consult the host adapter manufacturer's
technical support.
To determine whether the Windows device installer
detected your host adapter and installed a driver
using files in C:\Windows\OemDir, use the command:
dir c:\windows\system32\drivers
or
dir c:\windows\system32\drivers\<host-adapter>.sys
If the driver was successfully installed, you should see
the filename:
mm/dd/yy hh:mm -a------ <host-adapter>.sys
Otherwise, the Windows device installer either did not
detect your host adapter, or the host adapter driver
files did not match your host adapter hardware. Verify
the host adapter hardware is securely connected.
If you installed the qdatwin.sys tape driver from a
modified ASR floppy, then ...
To determine whether tape driver files were copied to
hard disk, use the command:
dir c:\temp
If files were successfully copied, you should see the
filenames:
mm/dd/yy hh:mm -a------ qdatwin.inf
mm/dd/yy hh:mm -a------ qdatwin.cat
mm/dd/yy hh:mm -a------ qdatwin.sys
Otherwise, if tape driver files are missing,
verify that the ASR Floppy was modified as described
by the ASR floppy modification procedure at the
beginning of this section, then restart this ASR
recovery procedure from the beginning. If the same
failure occurs, contact technical support.
To determine whether the Windows device installer
detected your tape drive and installed the driver,
use the command:
dir c:\windows\system32\drivers\qdatwin.sys
If the driver was successfully installed, you should see
the filename:
mm/dd/yy hh:mm -a------ qdatwin.sys
Otherwise, the Windows device installer either did not
detect the tape drive, or the tape driver files did not
match your tape drive model. See "Windows did not
detect the tape drive." just below, and the "Supported
Tape Drive Models" section.
- Windows did not detect the tape drive.
Power down the system and verify the power and data cables
are correctly oriented and securely connected. You may
be able to verify whether the BIOS is detecting the tape
drive by enabling and observing the BIOS's hardware
detection display during system boot.
[ The Backup program restores the ASR tape. ]
12. At completion of ASR recovery, Windows boots the recovered
system.
ASR Related Microsoft Knowledge Base Articles
---------------------------------------------
For additional information on installing a tape driver during
ASR recovery, see
887494 - You may be continually prompted to provide the correct
media during the ASR restore operation on Windows Server 2003 or
on Windows XP
http://support.microsoft.com/?kbid=887494
For additional information on the ASR.SIF [InstallFiles] section, see
299044 - How to install additional files during Automated System
Recovery
http://support.microsoft.com/?kbid=299044
For information on driver support using F6, see
314859 - Limited OEM driver support is available with F6 during Windows
XP and Windows Server 2003 setup
http://support.microsoft.com/?kbid=314859
To recreate a damaged or missing ASR floppy from an ASR tape, see
299526 - How To Re-Create a Missing Automated System Recovery
Floppy Disk in Windows XP
http://support.microsoft.com/?kbid=299526
======================================================================
SCSI Hardware Configuration
---------------------------
Please pay attention to these hardware configuration considerations
for Quantum SCSI tape drives:
Shut down the system and turn power off before installing or
configuring hardware.
Use appropriate ElectroStatic Discharge (ESD) precautions to
prevent static electricity from damaging your tape drive and
computer. For example, use a wrist strap designed to prevent ESD.
Select a tape drive SCSI ID that does not conflict with other the
devices, including the host adapter, connected the SCSI cable.
Normally, the SCSI host adapter is set to the SCSI ID 7.
Your SCSI host adapter should be configured to 'Enable
Disconnect' for all SCSI device IDs. It is especially critical
that the SCSI adapter be configured to 'Enable Disconnect' for
the tape drive's device ID. If not, then accesses to the SCSI
hard disc can timeout because they cannot gain access to the SCSI
bus during long duration tape commands such as Rewind or Seek to
End-of-Data. If you have an Adaptec SCSI Host Adapter, you may
be able to set the 'Enable Disconnect' configuration by entering
<Ctrl><A> to enter the Adaptec BIOS during boot. Consult your
SCSI host adapter manual.
The SCSI cable must be correctly electrically terminated at both
ends and only at the ends. Forms of cable termination vary.
Termination may be built into one or both cable ends.
Termination may be in the form of a terminator plug which is
either plugged into the end of the cable or plugged into a pass
through connector on the SCSI device attached to the end of a
cable. Many Single Ended (SE) SCSI devices provide termination
as a selectable function that can be enabled, via jumper or
switch, if the device is connected to the end of the cable. Most
Low Voltage Differential (LVD) SCSI devices (except for host
controllers) do not provide built in termination. The SCSI
controller is also a SCSI device and thus, when it is the final
device on a cable, must be terminated. By design, most modern
SCSI controllers automatically enable on-board termination when
positioned as the final device on the cable.
SCSI devices, in the middle of the cable daisy chain, should have
terminators disabled.
You may be able to verify the configuration by enabling and
observing the BIOS's report of SCSI devices found, during
system boot.
Consult the hardware documentation for your SCSI adapter and other
SCSI devices for configuration and termination information.
======================================================================
Important Notes
---------------
Using the Removable Storage Manager Mount Command
If you use the Removable Storage Manager 'Mount' command, the
mounted tape becomes inaccessible to Windows Backup until you use
RSM 'Dismount'. Also, after an RSM 'Mount', you must use
'Dismount' before 'Eject' can be successful under Windows 2000.
Tape Drive Firmware Version Determination
For Window XP/Server 2003, you can find the tape drive firmware
version using the Removable Storage Management as follows.
(Use the second procedure for Windows 2000.)
1. Right click 'My Computer' and select 'Manage'.
2. In 'Computer Management', follow the tree
Computer Management (local)
-> Storage -> Removable Storage -> Libraries
3. In this tree, you should see an <Tape Identifier> similar to:
'SEAGATE DAT 9SP40-000 SCSI Sequential Device', or
'SEAGATE DAT DAT72-000 SCSI Sequential Device'.
Right click the above identifier, then select Properties.
4. In '<Tape Identifier> Properties',
select the 'Device Information' tab.
In the display, you should see a field similar to --
'Revision: 1.14.8.0'
In this example, 1.14.8.0 is the firmware version.
For Windows 2000/XP/2003, you can find the tape drive firmware
version using the Registry Editor (regedit) as follows.
1. Open the Registry Editor --
click 'Start' -> 'Run',
then in the 'Open:' field type 'regedit',
then click OK.
2. From the Registry Editor menu bar --
select 'Edit' -> 'Find...',
in the 'Find what:' field, type 'SEAGATE DAT' (without quotes),
in 'Look at:' make sure that, at least, 'Data' is checked,
then click 'Find Next'.
3. 'Find' searches the registry and should stop and display
something similar to --
Left hand window:
My Computer
HKEY_LOCAL_MACHINE
HARDWARE
DEVICEMAP
Scsi
Scsi Bus <n>
Target Id <n>
Logical Unit Id <n>
Right hand window:
Identifier REG_SZ SEAGATE DAT DAT72-000A040
The final 4 characters in the Identifier (A040 in this example)
is the firmware version.
Examining the Version of 'qdatwin.sys'
1. Right click on 'My Computer', then select 'Properties'.
2. In 'System Properties', click the 'Device Manager' button.
3. In 'Device Manager', open the Device Manager tree
'Tape drives',
and find the <Tape Identifier>. For example:
'SEAGATE DAT 9SP40-000 SCSI Sequential Device', or
'SEAGATE DAT DAT72-000 SCSI Sequential Device'.
4. In '<Tape Identifier> Properties',
select the 'Driver' tab.
You should see 'Driver Version: 1.14.8.0'
5. Then click the 'Driver Details...' button.
You should see 'File version: 1.14.8.0'
======================================================================
Supported Tape Drive Models
---------------------------
The list below identifies tape drive models supported by the
following driver binaries:
Tape Drive Models
==============================================================================
Name Technology Bus Model Inquiry String Series
------------------------------------------------------------------------------
Scorpion-96 AL DDS-3 SCSI STL{4,6}96000N SEAGATE DAT 04377-XXX 7
+ARCHIVE Python 04377-XXX 7
Scorpion-40 DDS-4 SCSI STD{1,2,6}401LW SEAGATE DAT 06240-XXX 8
*ARCHIVE Python 06240-XXX 8
Scorpion-SP40 DDS-4 SCSI STD{1,2,6}401LW SEAGATE DAT 9SP40-000 9
*ARCHIVE Python 06240-XXX 9
Scorpion-240 AL DDS-4 SCSI STDL{4,6}2401LW SEAGATE DAT 06241-XXX 8
*ARCHIVE Python 06241-XXX 8
Scorpion-SP240 DDS-4 SCSI STDL{4,6}2401LW SEAGATE DAT 9SP40-400 9
AL *ARCHIVE Python 06241-XXX 9
CD-72 DAT-72 SCSI CD72LW{H,E,1U} (identical with below)
CD-72 Dual DAT-72 SCSI CD144LW1U SEAGATE DAT DAT72-000 A
*ARCHIVE Python 06240-XXX A
CDL-432 AL DAT-72 SCSI CDL432LW{F,EF,2U} (identical with below)
CDL-864 Dual AL DAT-72 SCSI CDL864LW2U SEAGATE DAT DAT72-400 A
*ARCHIVE Python 06241-XXX A
==============================================================================
Series is the first character in the 4-charater firmware revision.
+ Inquiry Data with switch 7 off
* Inquiry Data with switch 10 off
AL = Autoloader
1 = 3.5-inch half-high internal
H,2 = 5.25-inch half-high internal
F,4 = 5.25-inch full-high internal
E,6 = External
EF = External full-high
1U = 1.75-inch rack mount
2U = 3.5-inch rack mount
N = Narrow single ended
LW = Low voltage differential, Wide
======================================================================
qdatwin History
----------------
1.15.0.0 - Updating the driver for Windows 2008 Support.
1.14.8.0 - Driver callback GetMediaParameters() called GetLogValue() which
- traversed device data dependant upon pointer sizes. This will be
- different for x32 or x64 based systems, as well as intermittent
- in nature depending upon the life of the media itself which directly
- relate to the values returned in Log Page Code 0x31.
1.14.6.0 - Added support for all devices under this driver for SATA HBA
embedded on the motherboard
1.14.5.0 - Added support for "IBM DDS Gen5" under the USB bus.
1.14.4.0 - Changed date of release so that Windows Vista would allow
submission for driver signing. Won't except dates < 8-21-06.
1.14.3.0 - The documented files during installation were updated, previously
the documentation stated nothing of the co-installer files.
- Added PREfast tool during compilation to run agianst source code
- Enhanced the description of the ASR process in file qdatwin.txt
for greater clarity
- Upgraded the compilation of the driver to the Windows Server
2003 SP1 DDK
1.13.4.3 - Modify INF file to support USB version of the drive.
1.13.3.3 - Add CoInstaller to support PIO/DMA code.
1.13a - Rename the driver and support the QUANTUM Inquiry string.
1.12f - Fixed bug with Data compression Page settings.
1.11k - Changed text file to fix ASR procedure.
1.11j - Converts ASR support from TXTSETUP.OEM to ASR.SIF method.
1.11 - Adds decorated .inf sections for x64 (IA32e/AMD64) Server 2003.
Note: WHQL doesn't yet provide a means for x64 qualification.
- Adds Xeon (IA32e), Opteron (AMD64) support (not WHQL qualified).
- Improves .SYS "Properties - Version" display.
1.6h - Adds Automated System Recovery support.
1.6 - Changes company name from Seagate to Certance.
1.5 - Changes default "extract-to" directory from A:\ to C:\qdatwin
- Fixes failure to load on IA64.
1.4 - Adds DAT72 support.
- Adds Itanium (IA64) support.
1.1 - Initial release version
- Supports Pentium (IA32).
- Operates DDS, DDS-DC, DDS2, DDS3, DDS4.
- Relative to 4mmdat.sys, timeouts are increased to 15 minutes
for Read, Write, Write Filemarks, Space, Locate, Erase(short),
and Rewind operations. Old timeout values ranged from 6 to 8
minutes. Longer timeouts are needed only when a tape drive
performs an error recovery procedure because of a difficulty
reading a tape.
End of File: qdatwin.txt
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.