Web-based technical support for Gateway products, live chat with a Gateway Trusted Guide, file downloads, and e-mail support is available on the Web at www.gateway.com/support. Additional technical support can be obtained via our Fax on Demand system at (800) 846-4526 and our Automated Troubleshooting System at (800) 846-2118. ======================= File Description - Firmware Update for DVD Drive 5501851 Revision - G540 Operating System - NA Driver Part Number - 5502124 11/01/2001 ======================= Table of Contents ======================= Overview Identification Installation Reason for Update Applicable Part Numbers ======================= Overview This firmware update is for DVD drive part number 5501851 and makes the drive part number 5502124 after the update. Identification If you have DVD drive part number 5501851, you need to update to this firmware version. Installation 1. Copy the files to a bootable floppy disk. The default location of the files is C:\cabs\5502124. 2. Start to the floppy disk. 3. At the A:\ prompt, type: DWL2 2 G540.BIN. Press the ENTER key. 4. At the F/W Download Utility For ATPI Drive prompt, press the Y key to continue. 5. When the program is complete, you return to the A:\ prompt. Remove the floppy disk from the drive and restart your system. Reason for Update This update resolves tech support issue 230426310: CD Ejects When Turning On The Computer. Applicable Part Numbers 3501074,3501075,3501144,5501851Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.