This tentative release driver addresses the following issues: 64Bit Spooler Crash Thunking Error SPLWOW64.exe exception error Models: MX-C311, MX-C401 DX-C310, DX-C311, DX-C400, DX-C401 MX-2300N, MX-2600N, MX-2700N, MX-3100N MX-3500N, MX-3501N, MX-4100N, MX-4101N, MX-4501N, MX-5001N MX-5500N, MX-6200N, MX-7000N, MX-6201N, MX7001N Operating Systems(s): Windows Server 2008 x64 / x86 Windows Vista x64 / x86 Windows Server 2003 x64 / x86 Windows XP x64 / x86 Windows 2000 Driver Version(s): PCL6 x64: 5.02.37.238X PS x64: 5.02.39.238X Notes: If you are replacing an existing driver because of the symptoms mentioned above please perform the following procedure. 1. Delete the existing printer from Printers and Faxes 2. Delete the existing driver from Server Properties 3. Reboot system 4. Add new drivers using the Add Printer Wizard and choose Replace existing driver Tentative drivers address specific issues which eventually become incorporated into the next production level release.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.