Readme for TouchChip Protector Suite 4.3 Copyright 2001-2002 by STMicroelectronics All Rights Reserved. -------------------------------------------------------------------- Thank you for using TouchChip Protector Suite. This Read Me file contains important information regarding the current version of this product. It is highly recommended to read the entire document. ___________________ WHAT'S IN THIS FILE - What is TouchChip Protector Suite - Main Changes and Improvements in Version 4.3 - Installation - Upgrading - Silent Install - SMS Install - Documentation - Known Problems __________________________________ WHAT IS TOUCHCHIP PROTECTOR SUITE TouchChip Protector Suite is a desktop security product for your PC. Its components provide a sophisticated security architecture protecting your computer and your data from attacks by unauthorized persons. Protector Suite 4.3 offers top-level user convenience, it is easy to install and easy to use. TouchChip Protector Suite enables - reliable user authentication based on fingerprint recognition - boot protection using fingerprints - easy access to a computer using fingerprints (Logon Protector) - automatic on-line encryption of sensitive data on disks (FileDisk Protector) - storing and automatic replaying of passwords to other applications from the encrypted password database (Password Protector). TouchChip Protector Suite is designed with regard to needs of common users. No special knowledge is required to use it, despite the fact that it is top-level software using the most progressive security technologies. _______________________________________________ MAIN CHANGES AND IMPROVEMENTS IN VERSION 4.3 - A new boot protection feature - Support of Fast User Switching and Remote Desktop features - Backup access password for FileDisks - One-to-one relationship between NT users and passports ____________ INSTALLATION Authentication hardware should be installed before software installation. Drivers and instructions can be found in Drivers subfolder of your installation CD-ROM. Corresponding link is provided in Autorun. Usually it is necessary to use a standard Microsoft driver installation procedure. TouchChip Protector Suite installation is carried out by the Setup wizard. It is recommended to read explaining texts in wizard screens to avoid potential problems. The detailed description of the installation procedure can be found in the user documentation. --------- UPGRADING Protector Suite 4.3 installation upgrades your existing PS 4.1 and 4.2 versions. All your existing passports, Password Protector registrations, and FileDisks can be used in the new version. ______________ SILENT INSTALL Silent installation of Protector Suite is also possible. Run Setup.exe in the Install directory on your CD-ROM. Use the following syntax: Setup.exe <PROPERTY=VALUE> /q /i You can specify the following properties: USERNAME Name of user for registration of installation COMPANYNAME Name of company for registration of installation INSTALLDIR Installation directory Example: Setup.exe USERNAME="Test user" COMPANYNAME="MyCompany" INSTALLDIR="F:\Program Files\Protector Suite" /q /i All properties are optional. If you use Windows 98 or Windows NT, Microsoft Installer must be installed on your computer. If it is not installed, reboot is required on the beginning of the installation process. To uninstall, use /x instead of /i. ___________ SMS INSTALL SMS Installations are also supported. Open SMS Administrator Console, create a new package and set package properties in a standard way. Open the package and select New-Program in Programs item. To the command line field, enter Setup.exe /m yourmiffilename /q /i Optionally, enter desired parameters as described in the Silent Install section. Setup normally reboots at the end of installation process. If you want to suppress all reboots during installation and reboot later (after installing more programs), add REBOOT="ReallySuppress" to the list of properties. _____________ DOCUMENTATION You can find the documentation of the TouchChip Protector Suite in the \Doc directory on the installation CD. The documentation is in pdf format. If you do not have Acrobat Reader installed on your computer, you can download it from www.adobe.com. Hardware specific installation and troubleshooting information for your authentication hardware you will find in the README.TXT file in \Drivers directory on the installation CD-ROM. ______________ KNOWN PROBLEMS FileDisk Protector Under certain special circumstances FileDisk can cause problems on Windows 98/ME systems with limited physical memory when large FileDisk host files (typically several hundreds MB or more) are used. In such a case we recommend to add more memory to the system or to use smaller host files. FileDisk Protector and Norton AntiVirus Due to a problem in Norton AntiVirus 2001 (and possibly other versions of NAV) on Windows 98/ME FileDisk host files do not display progress bar during formatting. To avoid the problem, disable the Auto-Protect feature of NAV before you create or format a FileDisk host file and reenable it after the operation is completed. Due to a problem in Norton AntiVirus 2001 (and possibly other versions of NAV) the FileDisk host files cannot be formatted and mounted when Smart Scan Technology is turned on. There are two possibilities how to avoid this problem. a) Disable the Smart Scan Technology. b) When Smart Scan Technology must be used you can open NAV Options dialog and go to System | Exclusions. Add a new entry for *.fdp and enable Include subfolders checkbox. Go to System | Auto Protect | File types to scan | Select extensions and add .fdp entry. Logon Protector and Check Point VPN-1 SecuRemote client Check Point VPN-1 SecuRemote client cannot use its Single Sign-On feature on Windows 2000/NT in connection with Logon Protector. The reason is that both SecuRemote and Logon Protector try to use their own GINA modules. Only one such module can be used in one system. We recommend to register the logon dialog of SecuRemote in Password Protector instead of using Single Sign-On. Logon Protector and Domain User Accounts To enable the correct using of domain user accounts on Windows98/ME based systems, it is necessary to set the following options: Go to Control Panel/Network, Configuration property sheet, set Primary Network Logon to Client for Microsoft Networks. In the upper list, select Client for Microsoft Networks and click the Properties button. Select the Log on to WindowsNT domain checkbox and enter a name of an existing domain which you want to use for logon. Click OK. Go to the Access Control tab. Select the User-level access control radio button and enter the name of the domain set in the previous step as a domain used for obtaining list of users and groups. BIOS boot security - security considerations Optional BIOS boot security feature secures access to your computer on BIOS level. However, setup of your BIOS is not automatically protected. TBX BIOS boot security can be disabled in BIOS setup. To increase security, consider securing BIOS setup via password. Password Protector and Japanese Password Protector might incorrectly record the <BACKSPACE> key when registering the window and using the IME. This might occur also in other Asian languages. To avoid this problem, please try to type your text correctly to avoid <BACKSPACE> usage. Problems with reaction on Power Button Protector Suite users may encounter problems with reaction on Power button if they have "Ask me what to do" option set for their Power button. Protector Suite may reboot in this situation after you press the Power button. To set options for Power button, go to Display control panel, Screen Saver page and click the Power button. Go to the Advanced page and select one of options under Power buttons. If you experience problems with "Ask me what to do" option, please, select another one.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.