XIRCOM CARDBUS ETHERNET ADAPTERS Software Release Version 3.01 January 10, 2000 ___________________________________________________________________ Thank you for purchasing your Xircom CardBus Ethernet adapter. The drivers in this software release are compatible with the following Xircom CardBus Ethernet Adapters: Product Name Model Number ------------ ------------ CardBus Ethernet 10/100 Adapter CBE-10/100BTX CardBus Ethernet II 10/100 Adapter CBE2-100BTX RealPort CardBus Ethernet 10/100 Adapter RBE-100BTX RealPort2 CardBus Ethernet 10/100 Adapter R2BE-100BTX Xircom has done everything to ensure that our adapters are compatible with the widest range of portable PCs possible. As a company, we are equally committed to customer satisfaction and timely response to the needs and concerns of our customers. Xircom CardBus Ethernet Adapters are designed to work with portable PC's that include a CardBus PC Card slot. CardBus is the next generation PC Card (PCMCIA) standard. It enables portable PC's to incorporate a PCI based 32-bit bus, which dramatically improves performance. The CardBus Ethernet II 10/100 Adapter (CBE2) is Xircom's second generation CardBus Ethernet adapter. It incorporates the latest in LAN technology, including advanced power management capabilities. It supports Wake on LAN, Magic Pack (TM), ACPI and the CardBus Power Management Specification. The RealPort CardBus Ethernet 10/100 Adapter (RBE) includes all the features of CBE2 in the RealPort Integrated PC Card form factor. The RealPort2 CardBus Ethernet 10/100 Adapter is an evolutionary step in the RealPort Integrated PC Card family, providing notebook users with an even wider range of cable-free information access solutions. RealPort2 Integrated PC Cards can be used alone or mixed and matched with other RealPort2 cards to meet individual customized needs for personalized information access now and in the future. See the Xircom web site for more information on available technologies in the RealPort2 line of products. For the latest information on all Xircom products, visit the Xircom Website at: http://www.xircom.com/ CONTENTS -------- 1) Xircom CardBus Ethernet Adapter Characteristics 2) What's New in the 3.01 Software Release 3) Notes Regarding Card and Socket Services 4) Release Notes/Known Limitations 5) Using the CBE/CBE2/RBE/R2BE in Windows 2000 6) Machine Specific Notes 7) SNMP Agent 8) SCO Unix Support 9) Xircom Customer Support 1) XIRCOM CARDBUS ETHERNET ADAPTER CHARACTERISTICS ================================================== 10/100Mbps connectivity - Allows portable PCs equipped with a CardBus slot to connect to 100Base-TX Ethernet networks to take advantage of higher network bandwidth. See model descriptions below for additional information. Takes advantage of the PCI-based 32-bit bus provided by the CardBus slot. This eliminates the bottleneck of a 16-bit bus, thus providing high-performance 100Mb networking. NWay Auto-negotiation of 10 or 100Mbps Ethernet connection rate - Upon initialization, the adapter will automatically adopt the speed of the network port to which it is attached, allowing it to be used seamlessly on either 10Mbps (10Base-T) or 100Mbps (100Base-TX) network segments. Support for Windows NT 4.0 Card and Socket Services from SystemSoft, Phoenix, Softex and Award. Full suite of network driver support - Allows 10Mbps or 100Mbps connection across a wide range of operating systems and networks. Native 32-bit NDIS3 and NDIS4 driver support for Windows 95 and Windows NT 4.0 is included. An NDIS5 driver is included for use with Windows 98 and Windows 2000. A Windows LAN diagnostic program. Windows 3.x Installation Program - Automatically configures both PC and NOS setup (DOS ODI and NDIS2) directly from Windows versions 3.1 and 3.11. SNMP network management agent included - Allows a portable PC to be managed using SNMP-based network management software. Models available: ----------------- R2BE-100BTX Supports both 10Base-T and 100Base-TX with an integrated RJ45 connector. RBE-100BTX Supports both 10Base-T and 100Base-TX with an integrated RJ45 connector. CBE2-100BTX Supports both 10Base-T and 100Base-TX with a single cable connector CBE-100BTX Supports both 10Base-T and 100Base-TX with a single cable connector CardBus Ethernet II 10/100 Adapter (CBE2) Characteristics --------------------------------------------------------- In addition to the common CardBus Ethernet Adapter characteristics described at the beginning of Section 1, CBE2 supports the following additional characteristics: Support for using a second PC Card at the same time as the Xircom CardBus adapter in any version of Windows 95 and Windows 98. (See machine specific notes for limitations.) Support for using a second PC Card at the same time as the Xircom CardBus adapter in Windows NT 4.0. Includes Xircom's Battery Save (TM) technology. When the LAN cable is disconnected from the adapter, the CBE2 automatically puts itself into a low power state. When the LAN cable is reattached, it automatically powers itself back up. Advanced power management capabilities including Wake on LAN, Magic Packet, and support for the ACPI and CardBus Power Management Specifications. However, current operating systems lack support for these features. Support was not included in Windows 98 Second Edition, and is not expected in the initial release of Windows 2000 for CardBus or PC Card adapters. Xircom will provide updated drivers for Windows 2000 when appropriate. RealPort CardBus Ethernet 10/100 Adapter (RBE) Characteristics -------------------------------------------------------------- In addition to the common CardBus Ethernet Adapter characteristics described at the beginning of Section 1, RBE supports the following additional characteristics: Includes Xircom's Battery Save (TM) technology. When the LAN cable is disconnected from the adapter, the RBE automatically puts itself into a low power state. When the LAN cable is reattached, it automatically powers itself back up. Advanced power management capabilities including Wake on LAN, Magic Packet, and support for the ACPI and CardBus Power Management Specifications. However, current operating systems lack support for some of these features. Support for Wake on LAN for CardBus adapters was not included in Windows 98 Retail or Windows 98 Second Edition. Support for Wake-on-LAN is not expected in the initial release of Windows 2000 for CardBus adapters. Xircom will provide updated drivers for Windows 2000 when appropriate. 2) WHAT'S NEW IN THE 3.01 SOFTWARE RELEASE ========================================== * Support has been added for RealPort2 CardBus Adapters. * New automatic NDIS driver selection (user modifiable) for installs under Windows 9x and Windows 2000. See section 4 below. 3) NOTES REGARDING CARD AND SOCKET SERVICES =========================================== The Personal Computer Memory Card International Association (PCMCIA) has developed specifications governing the use of PC Cards (formerly PCMCIA cards) in personal computer systems. The software components that implement these specifications are called Card and Socket Services. This software supports the ability of PC Card- aware device drivers (known as clients) to share cards, sockets and system resources. Xircom CardBus Ethernet Adapters support the following Card and Socket Services Software: Windows 95 ---------- Phoenix Card Manager 95 v. 4.0 for Windows 95 from Phoenix Technologies Ltd. SystemSoft CardWorks for Windows 95 Windows NT 4.0 -------------- CardExecutive for NT 4.0 from Phoenix Technologies CardWizard for NT 4.0 from SystemSoft Corporation PC Card Controller for NT from Softex Inc. CardWare for Windows NT 4.0 from Award Software (full support if version 6.0.015 or later) Using CardWizard for NT 4.0 from SystemSoft Corp. ------------------------------------------------- If using SystemSoft CardWizard, use the CBE NDIS3 driver. The NDIS3 driver is CBE.SYS and is found in the root of the CD-ROM. Using Card Executive for NT 4.0 from Phoenix Technologies --------------------------------------------------------- If using Phoenix Card Executive for NT 4.0, it is necessary to use a special driver, CBENT.SYS. This driver is found in the \CBENT directory of the CD-ROM, or of Disk 1 if using diskettes. When prompted by Card Executive for the driver, insert either the CD-ROM or Disk 1 and browse to the \CBENT directory. Note: It is recommended that when installing the driver from within the Card Executive application that you initially allow Softex to search for the drivers PRIOR TO actually inserting the CD or diskette. A message should appear indicating that the driver could not be found and then you will be prompted for the path. Enter the path to the \CBENT directory, insert the CD or diskette and continue. If this is not done, the application may not prompt you for the directory path, and the incorrect driver (CBE.SYS) may be installed from the root of the CD-ROM or diskette. Using PC Card Controller for NT 4.0 from Softex, Inc. ----------------------------------------------------- Follow the above instructions for using Card Executive from Phoenix Technologies. Using CardWare for Windows NT 4.0 from Award Software ----------------------------------------------------- If using Award CardWare for NT 4.0, it is necessary to use the standard NDIS4 or NDIS3 driver. The NDIS4 driver is CBEN4.SYS and is found in the root of the Windows 95, 98 and NT Installation Disk. The NDIS3 driver is CBE.SYS and is found in the \NDIS3 directory of the Windows 95, 98 and NT Installation Disk. When using CBE.SYS or CBEN4.SYS with versions of Award CardWare prior to 6.0.015 the CardBus driver will co-exist with Award's software but full functionality including hot swapping and hot insertion are not supported. Full support including hot insertion and hot swapping are available with Award version 6.0.015 or later. DO NOT USE CBENT.SYS with Award CardWare. It does not support Award CardWare at this time. 4) RELEASE NOTES/KNOWN LIMITATIONS ================================== The version number for the entire release of this driver set is version 3.01. The following environments are supported: Driver Name Description ----------- ----------- CBE.SYS NDIS3 Driver for Microsoft Windows 95 (OSR2), Windows 98 and NT 4.0 CBEN4.SYS NDIS4 Driver for Microsoft Windows 95 (OSR2), Windows 98 and NT 4.0 CBEN5.SYS NDIS5 Driver for Microsoft Windows 98 and Windows 2000 CBENT.SYS NDIS3 Driver for use with NT 4.0 Card and Socket Services supporting PCMCIA Proposal 187, specifically Phoenix Card Executive and Softex PC Card Controller. CBEODI.COM 16-bit ODI Driver for DOS and Windows 3.X CBE.LAN 32-bit ODI Client/Server Driver for DOS, Windows 3.X and Windows 95 CBENDIS.EXE NDIS2 Driver for Windows 3.X supporting LAN MANAGER, LAN REQUESTER and Lantastic 7.0 CBEODI.OS2 ODI Driver for OS/2 CBENDIS.OS2 NDIS2 Driver for OS/2 CBEPD.COM Packet Driver CBETEST.EXE DOS Diagnostic Test Program CBEDIAG.EXE Windows Diagnostic Test Program (Windows 95 OSR2, 98 and NT only) APUNINST.EXE Xircom Utilities Uninstaller Automatic NDIS Driver Selection ------------------------------- This driver release now supports automatic NDIS version selection for installs under Windows 9x and Windows 2000. For installs under Windows 9X or Windows 2000, direct the install to the root of the CD (or of floppy disk 1) when the drivers are requested. The network property page tab of the CBE/RBE has a new entry "NdisVersion". This entry contains the following: Under Windows 95OSR2: AutoSelect, NDIS3, NDIS4 Windows 98: AutoSelect, NDIS3, NDIS4, NDIS5 Windows 98SE: AutoSelect, NDIS3, NDIS4, NDIS5 Windows 2000: "NdisVersion" does not exist and NDIS5 is the default driver. The Ndis Switcher is not used with Windows 2000. AutoSelect (the default) will choose the highest NDIS version supported by the OS. The user can also manually switch between the different supported versions of NDIS by going to NdisVersion in the network properties of the adapter and selecting the desired driver. Only drivers supported by the particular OS will be shown. NOTE: NDIS switching is not supported in Windows NT 4.0. The NDIS4 driver will be installed by default by pointing to the root of the CD or of Disk 1 if diskettes are created. The NDIS3 driver may be installed by pointing to the \NDIS3 subdirectory. TCP/IP Routing -------------- This release contains a resolution for TCP/IP problems that occur when the same network is accessed via a LAN connection and then subsequently via a remote dial-up connection in Windows 95/98. Typically, when the computer is connected to the network via the LAN, routing tables are constructed that direct packets intended for the network to the LAN interface. If the computer is then used remotely and an attempt is made to connect to the same network via dial-up networking, these packets may not be routed to the dial-up interface because the presence of the active LAN interface results in the system continuing to route packets to it instead. In such instances, the simplest solution is to remove the LAN interface from the computer, or to use a network disabled profile. If neither of these solutions is satisfactory, a third option is now available. The drivers included with this release now support a new configuration keyword named "DynamicLinkDetect" to overcome this difficulty. The value of this keyword (ON or OFF) can be set by going to Control Panel/Network/Network of Xircom.../Properties /Advanced. The default value is ON. The activity governed by this keyword operates as follows: ON - The Ethernet interface is always active once the driver initializes the adapter. An Ethernet cable need not be connected to the port at boot time for the network side of the adapter to initialize. If the cable is plugged in later or unplugged and then re-connected, the adapter will dynamically detect the presence of the link and connect to the LAN. This is the setting recommended unless the symptoms described above are encountered. OFF - The driver will only initialize the Ethernet interface if an active connection to the network is present at boot time. If the presence of an active link is not detected, the Ethernet portion of the card will shut down. The OS will "assume" that the interface is not present, and no packets will be routed to it. As a result, the IP routing trouble discussed previously should be eliminated. Auto Polarity Correction ------------------------ Certain 10/100 switches (generally those using Broadcom transceivers) implement automatic correction for polarity reversed cables that is not completely compatible with the same correction provided by the CBE/RBE. If the network speed is forced to 10Mbps, severe throughput problems may be experienced. To resolve this problem, a new Auto Polarity keyword in the adapter's advanced properties has been added. If needed, the default setting of ON (meaning that the card will compensate for reversed cables) can be set to OFF to disable polarity correction. This will restore normal throughput. Initialization Delay -------------------- Certain switches and routers are unable to immediately forward network traffic when a network adapter first establishes link to one of their ports due to initialization delays (generally while routing tables are being updated). This problem is most commonly seen when the network adapter is connected directly to ports on the switch. This may cause an initial DHCP request to fail or prevent login to a server. The adapter by default (when used under some operating systems) will have almost no delay between link and the initial network request. A new keyword, Initialization Delay, has been added to the adapter's advanced properties which will prevent forwarding of network requests for a user-selectable period of time. Delays can be added ranging from one to sixty seconds. In most cases adding a delay in the one to three second range will be sufficient to resolve the problem. Known Limitations ----------------- Support for O2Micro chipsets under NT 4.0 requires that the laptop BIOS initialize the CardBus controller as a PCI device and set up PCI routing. In order to connect to a 100Base-TX Ethernet network, a Category 5 unshielded twisted pair (UTP) network cable terminating in a male RJ-45 connector must be connected to a 100Mbps hub or switch. Check with your LAN Administrator if you are not certain of your network speed and infrastructure. The Xircom CardBus Ethernet 10/100 Adapters are designed to connect to a 100Base-TX network. They do not support 100VG-AnyLAN or 100BaseT4 networks. When running the LAN Requester install, the CBENDIS.EXE file does not get copied to the NET directory. The file needs to be manually copied from the CD-ROM to the NET directory on the user's hard drive. When running the Lantastic 7.0 install, the CBENDIS.EXE file does not get copied to the LANTASTI directory. The file needs to be manually copied from the CD-ROM to the LANTASTI directory on the users hard drive. If the CBE or CBE2 Adapters do not load in the top PC Card slot on Toshiba Tecra's and Portege's, there are two remedies: 1. Try using the CardBus adapter in the lower slot. 2. Disable support for the infrared device by commenting out (put a semicolon ";" in front of) the following lines in the Windows SYSTEM.INI file: device=C:\TRANXIT\pumafir.386 The 32-bit ODI driver (CBE.LAN) supports promiscuous mode. There is one limitation in its support. Fragment errors are captured, but they are classified, counted and reported as undersized errors. Therefore, the total count for undersized errors includes the total of undersized and fragment errors. Xircom CardBus Ethernet Adapters support auto-negotiation of line speed and half or full duplex. If for any reason line speed needs to be forced to 10 or 100 using the LINESPEED keyword, it may also be necessary to force duplex to half or full using the LINEMODE keyword. If you are attempting to use a CBE/CBE2/RBE in a port replicator or docking station, are using Windows 95 and are having problems, and you have confirmed that your laptop has the latest BIOS and that the latest manufacturer's patches and utility software have been installed, there are three additional alternatives: 1. Put the card in the notebook rather than the replicator/docking station. 2. Manually load the CBE driver. 3. Windows 98 appears to better support this environment than Windows 95. When using Award CardWare for NT 4.0 with CBE.SYS or CBEN4.SYS, the driver will co-exist with Award's software but not hot swap or hot insert unless Award version 6.0.015 or later is used. When using the Packet Driver with the Intel 10/100 Stackable hub, network connections may be lost at 10Mbps. When attempting to use CBE or CBE2 with a second PC Card 16-bit adapter e.g. modems, flash cards, ATA cards) in the other slot, it may be necessary to boot up with CBE or CBE2 first then hot- insert the second adapter. 5) USING THE CBE/CBE2/RBE/R2BE IN WINDOWS 2000 ============================================== Note: Windows 2000 RC3 does not have built-in drivers for the R2BE- 100, and the update procedure given in steps 1, 2, and 3 below does not need to be followed for the R2BE. The R2BE may be installed directly from this driver set by pointing to the root of either the CD-ROM or of Disk 1 when Windows requests the drivers. The correct driver will automatically be installed. Then continue with step 4 below. Windows 2000 RC3 contains built-in drivers for the Xircom CBE, CBE2 and RBE, as well as many other Xircom Cards. The built-in drivers are functional but lack some features of this release. To update the Windows 2000 driver do the following: 1. You will need to have the Xircom CBE/CBE2/RBE installed and inserted in the laptop to proceed. Go to Start/Settings/Control Panel, double click on Network and Dial-up Connections, and double click on Local Area Connection. Select Properties. 2. Click the Configure button on the top of the Local Area Connection Properties screen, just under the "Connect using:" listing for the Xircom CardBus Ethernet Adapter 10/100. Next select the Driver tab, and click the Update Driver button. This starts the Upgrade Device Driver Wizard. Click Next. On the next screen select "Search for a suitable driver for my device (recommended)". Click Next. On the Locate Driver Files screen, select "Specify a location", and click Next. Enter the path to the Xircom driver CD, diskette, or directory where you extracted the files. For example, if you were installing from the CD and your CD-ROM drive was drive D, you would enter "D:\". 3. The Wizard will announce that it has a suitable driver already installed, and that it has also found other drivers suitable for this device. Select the "Install one of the other drivers" check box and click Next. You will then see a screen showing both the Microsoft-provided driver, and the new Xircom driver (identified as Xircom Ethernet Adapter 10/100, and with a path listed to your driver CD or diskette). Select the Xircom driver, and click Next. 4. You will then be notified that Microsoft has not digitally signed the software, and asked if you want to continue the installation. Click Yes. The updated drivers will then be copied to your computer. Click Finish, and then click Close. Click OK to close the Local Area Connection Properties box. Reboot the machine to utilize the new driver. By following step 1 above, clicking the Configure button, and selecting the Advanced tab you may now access the new driver settings. 6) MACHINE SPECIFIC NOTES ========================= Visit the Xircom web site for the latest machine specific information. CardBus adapters require a portable computer with a CardBus PC Card Slot. For a list of CardBus portable computers, visit Xircom's web site at www.xircom.com. Most laptops introduced after January 1997 incorporate CardBus PC Card slots. If you're not sure if your system supports CardBus, visit the Xircom web site or contact the manufacturer of your laptop. Machines using O2Micro CardBus chipsets --------------------------------------- O2 Micro controllers cannot be used with CardBus adapters under Windows NT unless the BIOS of the laptop initializes the controllers as PCI devices and sets up PCI routing. Several manufacturers have released or are in the process of releasing BIOS updates to provide compatibility with NT 4.0. If you desire to run NT on one of these laptops, contact the manufacturer for more information. Compaq Armada 1580 ------------------ If using the DOS 16-bit drivers, it is necessary to insert the CBE in the bottom slot NEC Versa LX and SX ------------------- Support for CardBus cards in these laptops in either NT or DOS requires the use of the following Laptop BIOS versions or later. Note that the reported BIOS version will be 420000 after these updates are installed. Versa LX PII- 2.45.15, 1-27-99 Versa LX MMX- 2.44.15, 1-27-99 Versa SX PII- 2.47.15, 1-27-99 Versa SX MMX- 2.46.15, 1-27-99 Texas Instruments Extensa 650, 660 and 900 ------------------------------------------ If using the DOS 16-bit drivers on the TI Extensa 650, it is necessary to insert the CBE in the top slot. If using the DOS 16-bit drivers on the TI Extensa 660 and TI Extensa 900, it is necessary to insert the CBE in the bottom slot. Toshiba Portable Computers -------------------------- If the CBE does not load in the top PC Card slot on Toshiba Tecras and Proteges, there are two remedies: 1. Try using the CardBus adapter in the lower slot. 2. Disable support for the infrared device by commenting out (put a semi-colon ";" in front of) the following line in the Windows SYSTEM.INI file: device=C:\TRANXIT\pumafir.386 Toshiba Satellite Pro 490 ------------------------- On the Satellite Pro 490, it is necessary to set the CBE2 Address mode to Memory mode. To do this, run Control Panel, Network. Highlight the Xircom CardBus Ethernet adapter and click on Properties. Go to the Advanced tab. Under Property, highlight Address Mode and change the value from IO to Memory. Click OK. The system will need to reboot for the change to take affect. 7) SNMP AGENT ============== Xircom provides SNMP support for the Xircom CardBus Ethernet Adapters. To use the agent under DOS, follow these instructions: ------------------------------------------------------ 1. Copy all of the contents of the SNMP directory on the CD-ROM to your hard disk drive, typically to the \NWCLIENT directory. 2. Edit the SNMP.CFG file and add the correct IP address and other configuration information. Contact your system administrator if necessary. 3. Edit the NET.CFG file (typically in \NWCLIENT) to include: Frame Ethernet_II 4. After the LAN driver is loaded, load the SNMP driver, XAGENT_O.EXE, by changing to the directory where it exists, typing XAGENT_O and press ENTER. Alternatively, add the following lines to AUTOEXEC.BAT: CD\NWCLIENT XAGENT_O Note: You must change to the directory (NWCLIENT) before loading the driver, otherwise it won't load properly. To use the agent under Windows 95, follow these instructions: ------------------------------------------------------------- 1. First install the Microsoft SNMP agent: For Win95: Control panel -> Network -> Add -> Service -> either: Microsoft -> SNMP Agent or: Have disk -> WIN95CD\\admin\nettools\snmp 2. Then install the Xircom Extension agent: Control panel -> Network -> Add -> Service -> Have disk -> 3. Insert the Xircom Installation CD-ROM or diskette Enter the path to the CD-ROM or diskette. Select: Xircom SNMP extension agent -> OK To use the agent under Windows NT, follow these instructions: ------------------------------------------------------------- 1. First ensure that the NT network has been installed and configured with: -NWLINK IPX/SPX; -TCP/IP (with SNMP Service); 2. For Windows NT: Main -> Control panel -> Network -> Add Software -> 3. Select "Other" from the Add Network Software menu, click on "continue" 4. Insert the Xircom Installation CD-ROM or diskette and click OK 5. The "Xircom SNMP Mobile Extension Agent" appears in the Select OEM Option window 6. Click OK and complete the installation 7. Reboot 8) SCO UNIX Support ==================== Xircom CardBus PC cards are certified for use with SCO UNIX OpenServer 5.X and SCO Unixware 7. Drivers may be downloaded from the Xircom driver download site at www.xircom.com/downset.htm. 9) XIRCOM CUSTOMER SUPPORT =========================== To obtain customer support for your Xircom product, please call or send a facsimile to the appropriate number listed below. Xircom has set up 56K modem lines to our BBS in the U.S. at (805)375-5280 so customers can take advantage of the latest modem technology available from Xircom. XIRCOM CORPORATE - North and South America ---------------------------------------------------------------- Xircom, Inc. Corporate Headquarters 2300 Corporate Center Dr. Thousand Oaks, CA 91320 Shipping Address: 2101 Corporate Center Dr. Thousand Oaks, CA 91320 24-Hr E-mail cs@xircom.com Sales Support.............(800) 438-4526 Sales Support.............(805) 376-9300 Customer Support..........(805) 376-9200 24-Hr Fax - Corporate.....(805) 376-9311 24-Hr Fax - Sales Support (805) 376-9220 24-Hr Fax - Cust. Support (805) 376-9100 24-Hr Data Lines - BBS (805) 376-9130 24-Hr Internet http://www.xircom.com HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri HOURS (Support): 5 a.m. to 5 p.m., Mon-Fri XIRCOM EUROPE - Europe, Middle East, and Africa ----------------------------------------------------------------- Xircom Europe N.V. Veldkant 31 B-2550 Kontich, Belgium Sales Support........ +32/(0)3 450.08.11 24-Hr Fax............ +32/(0)3 450.09.90 Customer Support Telephone Numbers Native English........ +32/(0)70 233 307 Native German......... +32/(0)70 233 850 Native French......... +32/(0)70 233 851 Native Dutch.......... +32/(0)70 233 852 24-Hr E-mail............ eurots@xircom.com 24-Hr Internet...... http://www.xircom.com HOURS (Sales): 9:00 to 17:00, Mon-Thu; to 16:00, Fri HOURS (Support): 9:00 to 18:00, Mon-Fri Regional Sales and Marketing Offices ----------------------------------------------------------------- Xircom France SARL 41 bis avenue de l'Europe BP 264 F - 78147 Velizy CEDEX France Sales Support......... +33/(1) 34 63 09 40 24-Hr Fax ............ +33/(1) 34 63 09 41 Xircom Deutschland GmbH Airport Business Center Am Soldnermoos 17 85399 Hallbergmoos Germany Sales Support........ +49/(0)89 607 68 350 24-Hr Fax ........... +49/(0)89 607 68 355 Xircom Italy SRL Via Giovanni da Udine, 34 20156 Milano Italy Sales Support.......... (+39) 02 3809.3605 24-Hr Fax.............. (+39) 02 3809.3606 Xircom AB Kanalvagen 10C S - 194 61 Upplands Vasby Sweden Sales Support........ +46/(0) 8 590.332.80 24-Hr Fax ........... +46/(0) 8 590.717.81 Xircom U.K. Ltd. Worting House Basingstoke UK - Hampshire RG23 8PY Sales Support........ +44/(0) 1256 332 552 24-Hr Fax ........... +44/(0) 1256 332 553 XIRCOM ASIA PACIFIC Asia Pacific ---------------------------------------------------------------- Xircom Asia Pacific (Pte) Ltd 1 Kim Seng Promenade #15-01 Great Word City East Tower Singapore 237994 Sales Support................ +65 732 5001 Customer Support............. +65 732 2245 24-Hr Fax ................... +65 732 5002 24-Hr Internet...... http://www.xircom.com 24-Hr Email...... http://asiats@xircom.com HOURS: 9:00 to 17:00, Mon-Fri Regional Sales and Marketing Office ----------------------------------- Xircom Australia Pty Ltd Level 12, 80 Mount Street North Sydney, NSW 2060 Australia Sales Support............. +61 2 8923 7000 Customer Support.......... +61 2 8923 7090 24-Hr Fax................. +61 2 8923 7099 24-Hr Data Lines - BBS.. +61(02) 9911 7758 24-Hr Email...... http://aunzts@xircom.com Xircom - Japan ---------------------------------------------------------------- Xircom Japan KK Tohtam Building 2F 3-10-5 Shibuya Shibuya-ku Tokyo 150-0002 Japan Sales Support............. +81-3-3407-0033 Customer Support...... +81 (0) 3 3407-1900 24-Hr Fax................. +81-3-3407-0180 24-Hr Internet...... http://www.xircom.com 24-Hr Email.... http://japan_ts@xircom.com HOURS: 9:00 TO 17:00, Mon-Fri WORLDWIDE ELECTRONIC SUPPORT ---------------------------------------------------------------- cs@xircom.com...........US Customer Support eurots@xircom.com.......European Customer Support asiats@xircom.com.......Asia/Pacific Customer Support aunzts@xircom.com.......Australian/New Zealand Customer Support japan_ts@xircom.com.....Japan Customer Support sales@xircom.com........Xircom Sales ideas@xircom.com........"Ideas" Suggestion Box --------------------------------------------------------------- Thank you for making Xircom a part of your network. Xircom acknowledges all tradenames and trademarks used in this document as the property of their respective owners. ======================end======================================Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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