Obtaining Technical Support --------------------------- Boca Research offers several levels of technical support: 1. For specific questions on your Boca product, our technical support department can be reached at 561-241-8088 between the hours of 8 A.M. and 6:30 P.M. Eastern Time, Monday through Friday. To expedite your call, please be at your computer, have the case open and your Boca product code available for the Technician. 2. For priority support with a Senior Technician, our Priority Support Service can be reached by dialing 1-900-555-4900 between the hours of 8 A.M. and 8 P.M. Eastern Time, Monday through Friday. The charge for this call is $2 per minute and will appear on your next telephone bill. Customers without access to 900 service may call our Priority Callback Service at 561-997-7202, Ext. 501. This service is available Monday through Friday, 8:00 A.M. to 6:30 P.M. Eastern time for a charge of $25 per incident. 3. If you have access to the Internet, technical support can be reached via the world wide web - http://www.bocaresearch.com or via email - firstname.lastname@example.org 4. Our Bulletin Board Service (BBS) is also available 24 hours a day at 561-241-1601. The latest drivers and software are available here, as well as technical hints and product information. The settings are 8-N-1, and the BBS supports speeds up to 28.8Kbps. 5. If you subscribe to CompuServe, you can "GO BOCA" to access the latest drivers and software for our products. 6. Our QuickFax Service contains product information, technical specifications, and helpful installation hints. From the phone attached to your fax machine, dial 561-995-9456, 24 hours a day and follow the voice prompts.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.