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HawkEye 2.0 (TM) for Windows 95
for the Number Nine Imagine (TM) 128 Series
Version 2.13
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This file contains the latest information about Hawkeye 2.0 for Windows 95
for the Imagine 128 Series. The entire contents of this file should be read
because information contained here may not appear in other printed
documentation or in on-line Help.
In addition, the following text file is provided with Hawkeye for Windows 95
for the Imagine 128 Series to supplement this READ_ME.TXT:
FILELIST.TXT
A complete list and description of all the files included with
Imagine 128 Series HawkEye for Windows 95.
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CONTENTS
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INSTALLING IMAGINE 128 SERIES HAWKEYE FOR WINDOWS 95 DRIVER AND UTILITIES
RESOLVING ISSUES WITH YOUR NUMBER NINE BOARD
SOFTWARE UPGRADES
USING THE NUMBER NINE BULLETIN BOARD SERVICE (BBS)
WORLD GROUP MANAGER (WGM)
INTERNET
COMPUSERVE
DIRECT DRAW, DCI AND VIDEO FOR WINDOWS
TROUBLESHOOTING HAWKEYE FOR WINDOWS 95 DRIVER AND UTILITIES
OTHER PROBLEMS
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INSTALLING IMAGINE 128 SERIES HAWKEYE FOR WINDOWS 95
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NOTE: Before installing the Number Nine drivers, please close
all open application programs and disable any anti-virus
software that is running on your computer until the
HawkEye for Windows 95 installation is complete!!!
Installing the Imagine 128 Series software is a one step procedure.
Simply run the file 'Setup.exe' to install both the Windows 95 drivers
and the HawkEye 95 feature set.
PRELIMINARY: If you have downloaded the driver from our BBS, World Wide Web
home page or FTP site, continue installation by following steps 1 and 2 below.
NOTE: Do NOT store these files in a
DIRECTORY called C:\NUMBER9 as it will
create a conflict with the configuration
FILE of the same name!!!
STEP 1: SETUP.EXE will perform the HawkEye for Windows 95 installation
for you.
Specify the path to the new driver using one of the examples below:
Example 1: From the Imagine 2 CD-ROM:
- Insert the Imagine 2 CD-ROM into your CD-ROM drive.
- From Windows 95:
- Click on the Windows 95 'Start' button.
- Select Run...
- Run SETUP from the \WIN95 subdirectory on your
CD-ROM drive. For example, if your CD-ROM is
drive D:, then you should type:
D:\WIN95\SETUP.
Example 2: From diskette:
- Insert the HawkEye for Windows 95 Diskette
into your floppy drive.
- From Windows 95:
- Click on the Windows 95 'Start' button.
- Select Run...
- Type a:\setup (if a: is your floppy drive)
- Press Enter
Example 3: From your hard drive or network drive:
- From Windows 95:
- Click on the Windows 95 'Start' button.
- Select Run...
- Type in the full path to the directory where
you copied the Imagine 128 Series HawkEye for Windows
95 driver files, either on your local hard
drive or on a network drive.
- Run 'setup.exe'.
Example 4: If you're not sure exactly where the drivers are:
- From Windows 95:
- Click on the Windows 95 'Start' button.
- Select Run...
- Choose the "Browse..." button to find them.
- Run Imagine 128 Series 'setup.exe'.
When prompted, you must restart Windows 95 to complete the
installation of your new HawkEye for Windows 95 features.
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RESOLVING ISSUES WITH YOUR NUMBER NINE BOARD
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The Number Nine Web Site at http://www.nine.com/ contains extensive
technical information about your new Number Nine board, including FAQs
(frequently asked questions). The Technical Support pages on the Web
site can be found at http://www.nine.com// These include our newest
drivers for download from our FTP server, FAQs (Frequently asked
questions with solutions), and Windows 95 information. The FAQs, as
well as the Troubleshooting section in this README, will answer most
of your technical support questions.
If you are experiencing a problem and wish to determine whether
it is related to your Number Nine board, Windows 95 allows the
user to incrementally decrease the video acceleration. In doing
so you can determine whether or not it is the display driver
that is causing the problem.
To lower the acceleration:
- Click on the Windows 95 'Start' button.
- Select 'Settings' and then 'Control Panel'.
- Double click on the 'System' icon.
- Click on the 'Performance' tab, then on the 'Graphics' button.
- Move the acceleration slider to 'None' then click on OK.
- Click on OK again.
- You will then be prompted to restart your computer.
- Click 'yes'.
NOTE!: MOST HAWKEYE FOR WINDOWS 95 FEATURES WILL NOT BE AVAILABLE
WITH ACCELERATION SET TO NONE!!
The functionality of HawkEye for Windows 95 is affected by the video
accelerator slider position as follows:
---+ (Full) all accelerator functions - full HawkEye support
--+- most accelerator functions - Partial HawkEye support
(No Chameleon Cursor)
-+-- basic accelerator functions - minimal HawkEye support
+--- (None) no accelerator functions - minimal HawkEye support
If the problem still occurs in an unaccelerated mode, then the problem
is most likely being caused by Windows 95 or other hardware/software
and not by the HawkEye for Windows 95 driver.
If the problem does not occur, reset the video acceleration to full
and restart Windows 95. The Status application in the HawkEye Control
Panel gives much information on the configuration of the card.
If a problem is application specific, please have vendor information
and application version information readily available.
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SOFTWARE UPGRADES
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Even though you may have just received your Number Nine software,
newer versions may be available. Free upgrades are provided to
all Number Nine customers on the Number Nine Bulletin Board
System (BBS), World Wide Web home page and FTP site.
To see if you have the latest version, compare the version number
of your software (on the label of the provided diskette or in
Status in the HawkEye for Windows 95 Control Panel under Windows
Disk Version) with the version number of the corresponding software
on the BBS, World Wide Web home page or FTP site.
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USING THE NUMBER NINE BULLETIN BOARD SERVICE (BBS)
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(USA)
Dial: (617) 862-7502
Baud Rates: Up to 28,800 baud
Compression: HST, v.32 and v.42 supported
Modem Setup: 8 data bits, 1 stop bit, no parity
Required: PKUNZIP 2.04g to decompress files
(EUROPEAN OFFICE)
Dial: + 49 89 614 491 66
Baud Rates: Up to 14,400 baud
Compression: HST, v.32 and v.42 supported
Modem Setup: 8 data bits, 1 stop bit, no parity
Required: PKUNZIP 2.04g to decompress files
The BBS has a separate file area for each Number Nine product.
The latest driver updates can be found in each product's file
area, and files of general interest (shareware, etc.) can be
found in the General library. An E-mail system is available
for technical questions about Number Nine products or about
the BBS in general. A complete listing of available files can
be downloaded by invoking the "Download List of Files" command
from any file library menu.
On the US BBS, RIP graphics are supported, and a RIP compatible
terminal program is available in the General library
(RIPTM154.ZIP).
Many files are self-extracting, but some files will require the
latest version of PKUNZIP to decompress. PKUNZIP is available
in the General library (filename PKZ204G.EXE), and can also be
found on most on-line services such as CompuServe and America
Online.
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WORLD GROUP MANAGER (WGM)
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Number Nine's BBS now supports the Worldgroup Windows-based BBS client.
Worldgroup Manager is a program which connects you to any on-line
service running Worldgroup server software. You can download the
client software from the General Library on our BBS.
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INTERNET
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Number Nine now has an FTP site. All current Number Nine
Drivers are available to anyone with access to the Internet.
Our FTP Address is: ftp.nine.com.
Number Nine also has a World Wide Web server at: http://www.nine.com.
Information about Number Nine products as well as our FTP site can
now be accessed at our World Wide Web site.
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COMPUSERVE
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Number Nine also has a dedicated forum on CompuServe. This can be
reached by typing GO NINE at the appropriate prompt. We are located
in the Graphics C Vendor forum, under the name 'Number Nine'.
Technical Support questions can be posted in this area and are
addressed every day.
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DIRECT DRAW, DCI AND VIDEO FOR WINDOWS
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DCI support is now incorporated into 'Direct Draw' for Windows 95.
Direct Draw requires library files that are not included with Hawkeye
for Windows 95. Installing any Direct Draw application or game will
install these files.
NOTE: Direct draw support is currently only available on the Imagine Series 2
product line. Direct draw support for the Imagine 128 is currently under
development, and will be available from the #9 BBS or FTP site as soon as it
is completed.
The Video for Windows extensions are also no longer necessary in Windows 95.
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TROUBLESHOOTING HAWKEYE FOR WINDOWS 95 DRIVER AND UTILITIES
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* * *
1. HawkEye for Windows 3.1 will not run on a new or upgraded Windows 95 configuration.
Resolution:
HawkEye for Windows 3.1 is not intended to be run on Windows 95.
You need to upgrade to HawkEye for Windows 95.
* * *
2. Number Nine Energy Saver feature does not appear in the Number Nine
HawkEye Control Panel for Windows 95.
Resolution:
Energy Saver support is built into Windows 95 and can be selected
from Display properties in the Windows 95 Control Panel.
* * *
3. After shutting down HawkEye you cannot locate it to reopen it.
Resolution:
Double click on the Number Nine icon on the Windows 95 task bar to reopen
HawkEye.
* * *
4. You have selected 32K colors (15bpp) using Resolution Exchange
but Windows 95 Display Properties Settings indicates that you
are at 65K colors (16bpp).
Resolution:
Windows 95 does not provide a 15bpp color depth option and will
indicate 16bpp when either 15bpp (32K colors) or 16bpp (65K colors)
have been selected through Resolution Exchange.
You can use Resolution Exchange or Status to distinguish between
15bpp and 16bpp color depth settings.
* * *
5. After changing resolution or color depth using Windows 95
'Desktop area' or 'Color palette' your monitor exhibits slight
color separation (especially visible around text) and vertical
lines seem to shimmer .
Resolution:
Use Monitor Adjustment to change the refresh rate slightly.
NOTE: It is important to select the correct monitor model in
Windows 95 Display Properties.
* * *
6. You press your Zoom Hawk Key and no zoom occurs or when you open
the Zoom property page no zoom levels are available.
Resolution:
1) In general, more Zoom levels are available at higher color depths.
2) Some Zoom levels may become unavailable after changing the
vertical refresh rate (using Monitor Adjustment).
* * *
7. When you change color depths with Resolution Exchange you are asked
to restart Windows 95.
Resolution:
You will always be prompted to restart Windows 95 when you
change color depths.
* * *
8. In Status, the Current Monitor Resolution does not update when
zooming.
Resolution:
The Current Monitor Resolution is not intended to reflect zoomed
resolutions.
* * *
9. Chameleon Cursor does not function when using "3D pointers",
"Windows Standard (extra large)", and "Windows Standard (large)"
pointer schemes, or Windows 95 mouse trails.
Resolution:
These pointer schemes and mouse trails are all software cursors. Chameleon
Cursor is for use on Hardware Cursors, and will not work on software cursors.
To find your mouse easily, we suggest either using Mouse Trails or Chameleon Cursor.
* * *
10. At 256 colors, desktop background colors may flash or
shift noticeably behind an active window.
Resolution:
With 256 colors, Windows 95 keeps the correct colors in the active window,
and allows the background colors to flash or shift. With high color depths,
Windows 95 keeps all colors correct.
* * *
11. During the installation of HawkEye for Windows 95, you get the error
message "Unable to find #9 configuration file."
Resolution:
You may have created a temporary DIRECTORY called Number9 in
your ROOT directory (C:\Number9). Our configuration FILE is called
Number9 and is located in the ROOT directory (C:\Number9). Rename
the Number9 directory in the root directory to another name. It
is necessary that the Number9 configuration file remains in the
root directory of your boot drive.
* * *
12. Minor corruption is visible in a Windows application.
Resolution:
If you are experiencing a problem and wish to determine whether
it is related to your Number Nine board, Windows 95 allows the
user to incrementally decrease the video acceleration. In doing
so you can determine whether or not it is the display driver
that is causing the problem.
To lower the acceleration:
- Click on the Windows 95 'Start' button.
- Select 'Settings' and then 'Control Panel'.
- Double click on the 'System' icon.
- Click on the 'Performance' tab, then on the 'Graphics' button.
- Move the acceleration slider to 'None' then click on OK.
- Click on OK again.
- You will then be prompted to restart your computer.
- Click 'yes'.
If the problem still occurs in an unaccelerated mode, then the problem
is most likely being caused by Windows 95 or other hardware/software
and not by the HawkEye for Windows 95 driver.
If the problem does not occur, reset the video acceleration to full.
In the [Imagine-Series2] (or [Imagine-Series] for the I128) section of
SYSTEM.INI, a Validate Parameters control flag may be altered to improve
Windows application reliability.
In SYSTEM.INI, under [Imagine-Series2] (or [Imagine-Series]), turn Validate
Parameters ON by changing 'Validate Params=0' to 'Validate Params=1'.
[Imagine-Series2]
Validate Params=1
or, for Imagine 128,
[Imagine-Series]
Validate Params=1
Turning Validate Parameters ON (=1) forces the I128 driver to
check GDI parameters before issuing a drawing command. Because
most applications send valid parameters, the default for this
option is OFF (=0).
Restart Windows 95 after setting the acceleration back to full
and making the SYSTEM.INI change.
* * *
13. After changing to a virtual resolution, sizable windows may
be too wide and/or too tall.
Resolution:
If you have not already done so, in the Number Nine HawkEye
Control Panel assign a Hawk Key to Place Windows.
For most windows, pressing the Place Windows Hawk Key once or
twice will re-size the active window to fit your monitor.
* * *
14.A DOS based game either does not function properly or does
not function at all.
Resolution:
The Imagine Series contains 1/2 megabyte of on-board VGA
memory. Some DOS based games require more memory than this
on the graphics board. The resolution is to use a separate VGA
board that has enough on-board memory to support the memory
requirements of the DOS games in question. To use a separate
VGA board with the Imagine 128 Series, you must set the VGA jumper
on the Imagine 128 Series card to the DISABLE position.
* * *
15. If you need to lower the graphics acceleration to None for
troubleshooting, you must disable Adobe Type Manager first if it is running.
Resolution:
- Restart the system in Safe Mode by pressing F8 when the "Starting Windows 95..."
message appears, then choosing option 3.
- When Windows 95 is finished loading in Safe Mode, restore the graphics acceleration
to Full from the Control Panel System Performance page. You may also have to
change your display type back to Imagine Series from the Display Control Panel
Settings page.
- After restarting Windows, turn off Adobe Type Manager using the ATM Control Panel
located in the Start Menu - Programs - Main group.
- After Windows is restarted with ATM disabled, you can lower the Imagine Series
graphics acceleration to None.
* * *
16. After lowering the graphics acceleration to None, the Hawkeye Status
page no longer displays the driver version.
Resolution:
With graphics acceleration set to None, the display driver version is not
available to Hawkeye. You must increase the graphics acceleration and
restart Windows for Hawkeye to be able to read the driver version.
* * *
17. After using Microsoft QuickRes to change color depths, or playing a
direct draw game that uses multiple color depths, graphics performance is
reduced.
Resolution:
When QuickRes or Direct Draw changes the number of display colors, some
portions of the Imagine display software are transparently replaced with
system graphics calls. This should not cause any display problems, but will
reduce graphics performance slightly. Restarting Windows will restore full
graphics performance.
* * *
18. Switching a full-screen direct draw application to a windowed display on
a 16.7M color desktop displays a blank window.
Resolution:
If your hi-res Windows display is set to 16.7 million colors, and you
are playing a direct draw game which supports ALT-ENTER switching between
full screen and windowed, you may not get any windowed display. Setting
Windows to 256, 32K, or 65K colors before starting the game will allow ALT-
ENTER switching to work properly.
* * *
19. After exiting from a full screen direct draw (Windows 95) game, the
Windows display is set to 640x480 resolution.
Resolution:
If you are using a #9 virtual resolution for your Windows display, direct
draw applications will not be able to properly restore your display mode on
exit. The direct draw game will always reset your Windows display to 640x480
resolution.
To maintain your correct display resolution on exit, use Hawkeye's resolution
exchange to change your display to non-virtual before running the game.
* * *
20. After pressing the Place Windows Hawk Key while running a windowed
direct draw game, the game display is distorted.
Resolution:
The Place Windows hawk key will expand your current active application window
to a centered full-screen display. Some direct draw game windows are set
to a specifc display size, and are not meant to be expanded. Using the Place
Windows hawk key may force the window to resize and corrupt the game display.
* * *
21. Accessing the #9 Monitor Adjust property page causes an invalid page
fault in MSYNC_95.DLL.
Resolution:
If your monitor type is set to Plug and Play (VESA DDC), but you are not
using a DDC compatible monitor, Monitor Adjust will not be able to properly
determine the monitor's refresh rate capabilities. Monitor Adjust will
attempt to read the monitor information and will close with an error box.
If you are not using a VESA DDC compatible monitor, you must manually change
your monitor type from the display settings page.
* * *
22. After running Hawkeye at 640x480 and then switching to a higher display
resolution, the Ok, Cancel, Apply, and Help buttons are clipped.
Resolution:
If you are using large fonts at 640x480 (or 1280x480 virtual) resolution,
the row of buttons along the bottom of the Hawkeye control panel will extend
off the bottom of the screen, and may be clipped after switching to a higher
resolution.
Slight clipping can also occur at these 480 pixel height modes if your
taskbar is set to Always on Top.
Both Resolution Exchange and the Windows display settings pages will force
the system to use small fonts when entering 640x480 resolution. (This
requires a Windows restart if you are currently using large fonts.) If
you switch to 640x480 using QuickRes or another utility, you may want to
manually change your font size to prevent the clipping.
If your Hawkeye buttons become clipped, you can always restore the buttons
by closing and restarting the Hawkeye control panel.
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OTHER PROBLEMS
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Software sometimes does not perform consistently across all
resolutions and color depths. If you experience a persistent
problem for which you cannot determine a cause or resolution, try
switching to a different resolution with Resolution Exchange.
If the problem is consistent across resolutions. Please
consult application documentation. Most applications are
distributed with a READ_ME file similar to this file.
READ_ME files usually contain a wealth of information
regarding potential application problems.
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CONTACTING NUMBER NINE VISUAL TECHNOLOGY CORPORATION
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Hours of operation:
8:00 AM to 6:00 PM, EST/EDT, Mon.-Fri.
Voice / Faxback: (617) 674-0009
Fax: (617) 674-2919
Technical Support Fax: (617) 674-8661
* * *
European Sales:
Germany
Phone: +49 89 614 491 0
Fax: +49 89 614 491 99
Spain
Phone: +34 1 556 2158
Fax: +34 1 555 9654
United Kingdom
Phone: +44 1 256 381 194
Fax: +44 1 256 381 194
* * *
MAIL (USA)
NUMBER NINE VISUAL TECHNOLOGY
18 HARTWELL AVENUE
LEXINGTON, MA 02173
USA
4/26/96
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(c) COPYRIGHT 1996, NUMBER NINE VISUAL TECHNOLOGY CORPORATION.
Imagine is a trademark and HawkEye is registered trademark
of Number Nine Visual Technology Corp.
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.