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Number Nine HawkEye for Windows 95
for the 9FX Motion, 9FX Vision and GXE64 Product Line
Version 2.11
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This file contains complete Windows 95 installation instructions for the
9FX Motion771, 9FX Motion531, 9FX Motion331
9FX Vision 330, GXE64 and GXE64 Pro
The entire contents of this file should be read because information
in this file may not appear in printed documentation or on-line Help.
In addition, the following text file is provided on the HawkEye for
Windows 95 installation disk to supplement this READ_ME.TXT:
FILELIST.TXT
A complete list and description of all the files on your
Windows 95 Installation Disk.
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CONTENTS
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INSTALLING 9FX MOTION, 9FX VISION and GXE64 DRIVERS AND HAWKEYE FOR WINDOWS 95
BEFORE CALLING TECHNICAL SUPPORT
CONTACTING NUMBER NINE VISUAL TECHNOLOGY
SOFTWARE UPGRADES
USING THE NUMBER NINE BULLETIN BOARD SERVICE (BBS)
WORLD GROUP MANAGER (WGM)
INTERNET
COMPUSERVE
DIRECT DRAW, DCI AND VIDEO FOR WINDOWS
TROUBLESHOOTING HAWKEYE FOR WINDOWS 95
OTHER PROBLEMS
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INSTALLING 9FX MOTION, 9FX VISION or GXE64 DRIVERS AND HAWKEYE FOR WINDOWS 95
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Installing the Drivers and HawkEye for the First time:
1. Start Windows 95. When Windows 95 detects the new hardware
and asks which drivers to use, choose the following and click OK:
"Driver from disk provided by hardware manufacturer"
2. Insert the Number Nine CD-ROM or diskette in the appropriate
drive, then browse to the drive where it is located.
3. If you're installing from CD-ROM, open the folder for Windows 95.
(If installing from diskette, it is not necessary to change directories.)
4. Select the software driver for your graphics accelerator card,
and choose OK.
5. At the Install from Disk screen, choose OK.
6. When prompted, restart your computer to change system settings.
(If installing from diskettes, remove the diskette from the drive
before you restart the computer.)
Your Number Nine Drivers are now installed. To install the HawkEye
for Windows 95 Feature set, follow the instructions below:
Installing the HawkEye for Windows 95 Feature set or upgrading a previous
version:
NOTE: Before installing the HawkEye for Windows 95 Feature set,
please close all open application programs and disable any
anti-virus software that is running on your computer until
the HawkEye for Windows 95 installation is complete!!!
Installing the 9FX Motion, 9FX Vision or GXE64 software is a one step procedure.
Simply run the file 'Setup.exe' to install the both the Windows 95 drivers
and the HawkEye 95 feature set.
PRELIMINARY: If you have downloaded the driver from our BBS, World Wide Web
home page or FTP site, continue installation by following steps 2 or 3 below.
NOTE: Do NOT store these files in a
DIRECTORY called C:\NUMBER9 as it will
create a conflict with the configuration
FILE of the same name!!!
SETUP.EXE will perform the HawkEye for Windows 95 installation
for you.
Specify the path to the new driver using one of the examples below:
Example 1: From the Number Nine CD-ROM:
- Insert the Number Nine CD-ROM into your CD-ROM drive.
- From Windows 95:
- Click on the Windows 95 'Start' button.
- Select Run...
- Run SETUP from the \WIN95 subdirectory on your
CD-ROM drive. For example, if your CD-ROM is
drive D:, then you should type:
D:\WIN95\SETUP.
Example 2: From diskette:
- Insert the HawkEye for Windows 95 Diskette into your floppy drive.
- From Windows 95:
- Click on the Windows 95 'Start' button.
- Select Run...
- Type a:\setup (if a: is your floppy drive)
- Press Enter
Example 3: From your hard drive or network drive:
- From Windows 95:
- Click on the Windows 95 'Start' button.
- Select Run...
- Type in the full path to the directory where
you copied the 9FX Motion HawkEye for Windows
95 driver files, either on your local hard
drive or on a network drive.
- Run 'setup.exe'.
Example 4: If you're not sure exactly where the drivers are:
- From Windows 95:
- Click on the Windows 95 'Start' button.
- Select Run...
- Choose the "Browse..." button to find them.
- Run 9FX Motion 'setup.exe'.
- or Run 9FX Vision 'setup.exe'.
- or Run GXE64 'setup.exe'.
When prompted, you must restart Windows 95 to complete the
installation of your new HawkEye for Windows 95 features.
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BEFORE CALLING TECHNICAL SUPPORT
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If you are experiencing a problem and wish to determine whether
it is related to your Number Nine board, Windows 95 allows the
user to incrementally decrease the video acceleration. In doing
so you can determine whether or not it is the display driver
that is causing the problem.
To lower the acceleration:
Click on the Windows 95 'Start' button.
Select 'Settings' and then 'Control Panel'.
Double click on the 'System' icon.
Click on the 'Performance' tab, then on the 'Graphics'
button.
Move the acceleration slider to 'None' then click on OK.
Click on OK again.
You will then be prompted to restart your computer.
Click 'yes'.
NOTE!!: MOST HAWKEYE FOR WINDOWS 95 FEATURES WILL NOT BE AVAILABLE
WITH ACCELERATION SET TO NONE!!
The functionality of HawkEye for Windows 95 is affected by the video
accelerator slider position as follows:
---+ (Full) All accelerator functions - full HawkEye support
--+- Most accelerator functions - HawkEye support without Chameleon Cursor
-+-- Basic accelerator functions - minimal HawkEye support
+--- (None) No accelerator functions - minimal HawkEye support
If the problem still occurs in unaccelerated mode, then the problem
is most likely being caused by Windows 95 or other hardware/software
and not by the HawkEye for Windows 95 driver.
If the problem does not occur, reset the video acceleration to full
and restart Windows 95. If you call Number Nine Technical Support,
please select Status from the HawkEye Control Panel as the
information provided by this feature will be of great assistance.
If a problem is application specific, please have vendor information
and application version information readily available.
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CONTACTING NUMBER NINE VISUAL TECHNOLOGY
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Technical Support (USA)
8:00 AM to 6:00 PM, EST/EDT, Mon.-Fri.
Phone: (617) 674-8595
Please be prepared with as much information about your
9FX Vision and PC as possible.
9FX Motion and PC as possible.
GXE64 and PC as possible.
Fax: (617) 273-0899
Please send fax inquiries to the attention of Technical
Support.
* * *
Sales / Marketing (USA)
8:30 AM to 6:00 PM, EST/EDT, Mon.-Fri.
Phone: (617) 674-0009
Fax: (617) 674-2919
Please send fax inquiries to the attention of Sales.
* * *
Technical Support and Sales (Europe)
Phone: +49 89 614 491 0
Fax: +49 89 614 491 99
Technical Support and Sales (Spain)
Phone: +34 1 556 2158
Fax: +34 1 555 9654
Technical Support and Sales (United Kingdom and Ireland)
Phone: +44 1 256 381 194
Fax: +44 1 256 381 194
* * *
MAIL (USA)
NUMBER NINE VISUAL TECHNOLOGY
18 HARTWELL AVENUE
LEXINGTON, MA 02173
USA
* * *
MAIL (EUROPEAN OFFICE)
NUMBER NINE VISUAL TECHNOLOGY GMBH
INSELKAMMERSTR. 10
82008 UNTERHACHING B. MUNCHEN
GERMANY
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SOFTWARE UPGRADES
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Even though you may have just received your Number Nine software,
newer versions may be available. Free upgrades are provided to
all Number Nine customers on the Number Nine Bulletin Board
System (BBS), World Wide Web home page, or FTP site.
To see if you have the latest version, compare the version number
of your software (on the label of the provided diskette or in
Status in the HawkEye for Windows 95 Control Panel under Windows
Disk Version) with the version number of the corresponding software
on the BBS, WWW home page, or FTP site.
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USING THE NUMBER NINE BULLETIN BOARD SERVICE (BBS)
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(USA)
Dial: (617) 862-7502
Baud Rates: Up to 28,800 baud
Compression: HST, v.32 and v.42 supported
Modem Setup: 8 data bits, 1 stop bit, no parity
Required: PKUNZIP 2.04g to decompress files
(EUROPEAN OFFICE)
Dial: + 49 89 614 491 66
Baud Rates: Up to 14,400 baud
Compression: HST, v.32 and v.42 supported
Modem Setup: 8 data bits, 1 stop bit, no parity
Required: PKUNZIP 2.04g to decompress files
The BBS has a separate file area for each Number Nine product.
The latest driver updates can be found in each product's file
area, and files of general interest (shareware, etc.) can be
found in the General library. An E-mail system is available
for technical questions about Number Nine products or about
the BBS in general. A complete listing of available files can
be downloaded by invoking the "Download List of Files" command
from any file library menu.
On the US BBS, RIP graphics are supported, and a RIP compatible
terminal program is available in the General library
(RIPTM154.ZIP).
Many files are self-extracting, but some files will require the
latest version of PKUNZIP to decompress. PKUNZIP is available
in the General library (filename PKZ204G.EXE), and can also be
found on most on-line services such as CompuServe and America
On-line.
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WORLD GROUP MANAGER (WGM)
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Number Nine's BBS now supports the Worldgroup Windows-based BBS client.
Worldgroup Manager is a program which connects you to any on-line
service running Worldgroup server software. You can download the
client software from the General Library on our BBS.
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INTERNET
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Number Nine now has a FTP site. All current Number Nine
Drivers are available to anyone with access to the Internet.
Our FTP Address is: ftp.nine.com.
Number Nine also has a World Wide Web server at: http://www.nine.com.
Information about Number Nine products as well as our FTP site can now
be accessed at our World Wide Web site.
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COMPUSERVE
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Number Nine also has a dedicated forum on CompuServe. This can be
reached by typing GO NINE at the appropriate prompt. Technical
Support questions can be posted in this area and are addressed
every day.
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DIRECT DRAW, DCI AND VIDEO FOR WINDOWS
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DCI support is now incorporated into 'Direct Draw' for Windows 95.
Direct Draw requires files that are not included with the 9FX Realtiy
product will be included with your Direct Draw Application or game.
Installing your Direct Draw application or game will install these files.
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TROUBLESHOOTING HAWKEYE FOR WINDOWS 95
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Problem:
1) HawkEye for Windows 3.1 will not run on Windows 95.
2) After installing Windows 95 over Windows 3.1 (and HawkEye for
Windows 3.1), the Windows 3.1 HawkEye applets do not function
properly.
Solution:
HawkEye for Windows 3.1 is not intended to be run on Windows 95.
You need to install HawkEye for Windows 95.
* * *
Problem:
Number Nine Energy Saver feature is not available in the HawkEye for
Windows 95 environment.
Solution:
Windows95 includes an Energy Saver utility that can be accessed if
the monitor you selected supports this fuctionality or you have picked
the Plug and Play Monitor (VESA DDC) from the Standard Monitor Types
under Diplay/Settings/Change Display Type/Change Monitor Type.
* * *
Problem:
After shutting down HawkEye you cannot locate it to reopen it.
Resolution:
Double click on the Number Nine icon on the right side of the Windows 95
task bar to reopen HawkEye or, if the icon is not available, click on Start,
Programs, HawkEye for Windows, HawkEye Control Panel.
* * *
Problem:
Sometimes when you change resolutions or color depths with
Resolution Exchange you are asked to restart Windows 95.
Solution:
a) You will always be prompted to restart Windows 95 when you
change color depths.
b) When you change resolutions within a particular color depth,
the change may be instantaneous or you may have to restart
Windows 95. The following explains why:
To improve text legibility, Resolution Exchange defaults to
a setting that automatically associates a 120 dpi system font
size with all resolutions (800x600 through 1600x1200) and 96 dpi
with 640x480. Changing from 96 dpi to 120 dpi (or vice versa)
requires restarting Windows 95. Therefore, if you switch from
96 dpi system font size to a 120 dpi system font size, you will
be prompted to restart Windows 95. However, if you switch between
resolutions that both use the same system font size
(e.g. from 1024x768 @120 dpi to 1152x864 @120 dpi) the new resolution
will appear instantaneously without having to restart Windows 95.
NOTE: You can enable instant resolution switching between all
resolutions (at the same color depth) by always remaining at 96
dpi (or 120 dpi). To do this, choose a Specific Font Size (96 or
120 dpi) under the 'Font size' section of the 'Settings' tab on
the 'Display Properties' page.
* * *
Problem:
While trying to run S3RESET (C:\windows>S3RESET) or while installing
HawkEye for Windows 95 the following error message is displayed:
"Unable to find Number Nine configuration file."
Solution:
You may have created a temporary DIRECTORY called Number9 in your
ROOT directory (C:\Number9). Our configuration FILE is called Number9
and is located in the ROOT directory (C:\Number9). Rename the Number9
directory in the root directory to another name. It is necessary
that the Number9 configuration file remains in the root directory
or your boot drive.
* * *
Problem:
Your monitor resolution is not the resolution you selected.
Solution:
Resolution Exchange (in Number Nine HawkEye Control Panel or Windows 95/
Control Panel/Display/Properties) must be used to change
the resolution. This changes the resolution in the Number Nine
configuration file, which determines what your monitor resolution will be.
To use Resolution Exchange to change the resolution:
1: Double Click on the small Number Nine icon located on the right side of the
task bar.
2. Click on the Resolution Exchange tab in the Number Nine
HawkEye Property Sheet or Windows 95 Control Panel/Display/Properties Page.
3. Click on a Colors option button.
4. Select a resolution.
Be sure you select a resolution your monitor supports.
5. Click 'OK' or 'Apply'.
6. Restart Windows if prompted to do so.
* * *
Problem:
After changing to a new resolution, an open application's icon
or window is no longer visible on the desktop. Windows Task
Manager (Ctrl-Alt-Del) shows that the application is still open.
Solution:
1) Hold down the Alt key and depress Tab until your application
is selected. Release the Alt key to select the application.
2) Now depress the hot key you assigned to Place Windows. This
will center the application in the monitor or virtual display
(see Place Windows in the Number Nine HawkEye Control Panel for more info).
* * *
Problem:
After changing to a virtual resolution, sizable windows may be too
wide and/or too tall.
Solution:
If you have not already done so, in the Number Nine HawkEye Control Panel
use Hawk Keys to assign a (F)unction key to Place Windows. For most windows,
pressing the Place Windows Hawk key once or twice will re-size the
active window to full screen or smaller.
* * *
Problem:
After installing an application that also installs QuickTime For
Windows (ex. HyperGlot Learn To Speak Spanish, BroderBund Myst, etc.),
attempting to run parts of the application (movies, etc.) the user
may experience "DYNALINK" or "General Protection Fault" errors.
Solution:
Some applications automatically install QuickTime For Windows
without first checking to see if it is already present on your
system. The two installations will then conflict.
To resolve this conflict, delete one of the versions of Quicktime
and its component files. Please contact your application program's
Tech Support department. They will be able to tell you what these
files are named and where to find them so that you can delete the
proper files. After deleting the files recommended by your applications
Tech Support department, you can then re-install the newer version
of Quicktime with the application already present on your system.
* * *
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OTHER PROBLEMS
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Software sometimes does not perform consistently across all
resolutions and color depths. If you experience a persistent
problem for which you cannot determine a cause or solution, try
switching to a different resolution with Resolution Exchange.
If the problem is consistent across resolutions. Please
consult application documentation. Most applications are
distributed with a READ_ME file similar to this file.
READ_ME files usually contain a wealth of information
regarding potential video conflicts.
If you have a problem that is not described in this file or is
unresolved when you try the suggested solutions, please contact
Number Nine Technical Support. Technical support information is
provided in the section CONTACTING NUMBER NINE VISUAL TECHNOLOGY.
03/10/97
DJF
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(C) COPYRIGHT 1997, NUMBER NINE VISUAL TECHNOLOGY CORPORATION
HawkEye and 9FX Motion, (FX Vision and GXE64 are registered trademarks of
Number Nine Visual Technology Corp.
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.