1. cm56t.exe Driver
2. FAQ_4064.txt File Contents

FAQ_4064.txt Driver File Contents (cm56t.exe)

.                        XIRCOM TECHNICAL BULLETIN

.            CREDITCARD MODEM 56T FREQUENTLY ASKED QUESTIONS
----------------------------------------------------------------------
DOCUMENT #......... 4064
MODELS............. CreditCard Modem 56T (CM-56T)
NETWORK OS......... N/A
OS................. N/A
DRIVER............. N/A
LAPTOP............. Generic, not machine specific
DATE MODIFIED ..... 25 September 1998

1.  Where can I get Windows 95/98 and NT 4.0 installation files?
2.  Does this modem have voice capability?
3.  The modem installed on COM5 - how do I change it to another port?
4.  How can I tell what port my modem is set for?  AOL says it cannot open
    the selected COM Port.
5.  What modem should I select in AOL?
6.  Where can I get the AOL script file for this modem?
7.  My modem dials to AOL, but why does it fail to connect to the 800 number?
8.  I unpacked my laptop and I do not have a modem pigtail. How do I get one?
9.  How do I check and update my modem firmware?
10. If I have a problem with my modem, should I call the computer manufacture
    or Xircom?
11. If I call support and my modem needs to be replaced who will replace it,
    the computer manufacture or Xircom?
12. Does this modem support cellular phones?
13. Does this modem have international support?
14. Why do I have two ports for cable connections and which one should I use?
15. How do I get my CM-56T to work with Phoenix Card Executive?


Q1. Where can I get Windows 95/98 and NT 4.0 installation files?

A1. You can download the latest installation files from the following forums:

  Internet: http://www.xircom.com
             ftp://ftp.xircom.com

  Xircom BBS: 805.376.9130 (up to 33.6Kbps)
              805.375.5280 (up to 56Kbps)

At the Xircom Website choose Downloads then click Modem. Under modem click on
the link "CreditCard Modem 56T (CM56T)". On the resulting page, select the file
name "CM56TINS.EXE." Your browser will prompt for the location on your hard
drive in which to download the file. This is a self-extracting archive file
and is expanded by typing the file name (at the appropriate prompt) or by
double-clicking the file name in Windows Explorer.

To expand the file to a floppy disk insert a blank formatted floppy disk in
the floppy drive and type CM56TINS A:\ /Y and press Enter. This will create
an installation disk for your modem.

From the Xircom BBS Main Menu page:
    Type D (for download) and press Enter, 
    Type F (for file) and press Enter
    Type the file name CM56TINS.EXE and press Enter, press Enter again.
    Type C for Continue and press Enter
    Select Z modem as the method of download.
When done exit the BBS and expand the file as described above.


Q2. Does my modem have voice capability?

A2. No. The CM-56T provides support for data and fax communication protocols 
only.


Q3. My modem is installed on COM5. How do I change it to another port?

A3. From Control Panel open the System icon and select the Device Manager Tab.
Under Modem select the Xircom CreditCard Modem 56T entry, click Properties and
select the Resource tab. Remove the check from the "Use Automatic Settings"
check box.

Make a note the Interrupt Request being used by the modem. If the Interrupt 
Request value is 3, then change the basic configuration until the Input/Output
range 02F8-02FF is displayed. This will most likely be Basic Configuration
0006. Click OK and then click YES to confirm the action. Once Windows has
completed processing this change the modem should be using COM2. Selecting a
Basic Configuration where the Input/Output address is 03E8-03EF will result in
COM3 being selected for the modem. Use this selection if the Interrupt Request
is something other than 3.


Q4. How can I tell what port my modem is set for?  AOL says it cannot open the
selected COM Port.

A4. Double-click the Modem icon in the Control Panel. You should see a "Xircom
CreditCard Modem 56T" in Installed Modems list. Select the Diagnostics tab.
The installed COM ports are displayed along with any associated modem. Use the
COM port associated with The Xircom CreditCard Modem 56T for AOL.


Q5. Where Can I get the AOL script file for this Modem?

A5. Download and extract the installation files as described in question 1.
In the resulting Scripts file directory you will find the files CLASS73.MDM
and MODEM.INI. Copy these files to your hard drive as described in question 6.


Q6. What modem should I select in AOL?

A6. First update the CLASS73.MDM and the MODEM.INI files. In the C:\AOL30\MPM
directory, rename CLASS73.MDM file to CLASS73.OLD using the command
"REN CLASS73.MDM CLASS73.OLD" or in Windows Explorer right click the file and
select rename. Type the new name (CLASS73.OLD) and press Enter. Perform the
same steps for MODEM.INI changing its name to MODEM.OLD. Copy the CLASS73.MDM
and MODEM.INI files from the Scripts directory of the installation disk to the
C:\AOL30\MPM directory. Then start the America Online program.

To setup your Xircom product, click SETUP at the Welcome screen. Click Modem
Setup in the Network & Modem Setup window. In the Modem Selection and
Customization window select the COM # that is assigned to the Xircom modem
under Modem Port. Select Xircom CreditCard Modems, then click OK.

Note: Use the default initialization string. If you need to change the string
you may do so under the Edit Commands option.


Q7. My modem dials to AOL, but why does it fail to connect to the Toll Free
(800) number?

A7. To setup your Xircom modem in AOL, go to the AOL Welcome screen click
Modem Setup in the Network & Modem Setup window. In the Modem Selection and
Customization window, select the COM # that is assigned to the Xircom modem
(as noted under the Modem icon in the Control Panel). Select Xircom CreditCard
Modem, then click OK. Follow question 9 to ensure your are using the latest
firmware revision. Follow question 5 and 6 instructions to ensure you are
using the correct script file.


Q8. I unpacked my laptop and I do not have a modem cable. How do I get one?

A8. The Xircom CM-56T uses a cable called a dongle to provide the interface
between the modem and the telephone cord. This cable comes in two types:
  
  A small gray cable that connects directly to the adapter and has a 
  female RJ-11 connection at the other end. 

  OR

  A long 6' black cable that connects directly to the adapter and has
  a male RJ-11 at the other end that will plug directly to your wall 
  outlet.

If this is missing from your Laptop package you will need to contact The computer manufacture.
They have provided a phone number to their fulfillment department as part of
their documentation. You must contact The computer manufacture within 30 days of purchase to
obtain any missing parts.


Q9. How do I check and update my modem firmware?

A9. Go to START/Programs/Accessories/Hyperterminal. Double click the icon
marked Hypertrm (or Hypertrm.exe). Type "Test" in the Name: box and press OK.
You are now able to select the Xircom CreditCard Modem 56T, if it is not
already selected. Enter 12345 in the phone number box and click OK. In the
"Connect To" window click Cancel.  The Terminal screen (white screen) appears,
type ATI3 and press ENTER. The modem should respond with its Identification
string and a revision number. This revision should be 1.49 or greater. If it
is not you will need to update your modem firmware.

To update the modem firmware, download the latest upgrade files from
http://www.xircom.com. At this URL select Downloads, select Modems and click on 
the link "CreditCard Modem 56T (CM56T)." On the resulting page click on the file 
name "CM56TUPG.EXE." Your browser will ask for a location on your hard drive in
which to download the file. Copy the file to an empty directory (you may want to 
create a directory on your c: drive named flash), open Windows Explorer and 
double-click the file. CM56TUPG.EXE expands to provide the flash utility, a .PAK 
file and a README.TXT file. Instructions for running the firmware upgrade are 
contained in the README.TXT file.


Q10. If I have a problem with my modem should I call the computer manufacture or 
Xircom?

A10. You may call either company for support on your modem. 


Q11. If I call for support and the modem needs to be replaced who will replace
it, the computer manufacture or Xircom?

A11. Xircom is responsible for replacement when a technician has determined it
to be necessary.


Q12. Does the Xircom CM-56T modem support cellular telephones?

A12.  The CM-56T modem does not work with any type of cellular or GSM
telephones.


Q13. Does this modem have international support?

A13. The CM-56T modem has been designed for use in the US and Canada. It may
function in other countries as well, but it was not designed for this purpose,
and such use is not supported.


Q14. Why do I have two ports for cable connections and which one should I use?

A14. The current released version of the CM-56T carries two connector
openings. This is to provide support for the Xircom MiniDock connector which
provides a pass through port for your telephone receiver. The MiniDock is sold
separately. (Future versions may not support the MiniDock and will have only
one connection in the center).  Orient the adapter so that the Xircom label
is facing up and you are looking at the connector end. The opening on the
right is for the modem dongle.


Q15. How do I get my CM-56T to work with Phoenix Card Executive?

A15. If using Phoenix Card Executive 4.0, under Windows NT, it will be
necessary to uninstall the Phoenix software before installing the Xircom
adapter. For specific instructions on removal and reinstallation of Phoenix
Card services please seek technical assistance from you laptop manufacturer.