Logitech MouseWare 9.0 README File
(c) Copyright 1995-2000 Logitech, Inc. All Rights Reserved.
README TABLE OF CONTENTS
1. Installation
1.1 Standard Installation
1.2 Drivers Only Installation
1.3 Work Around Installation for Windows 9x
2. Uninstall Program
3. Troubleshooting
3.1 Detection Issues with USB Mice
3.2 Detection Problems with PS/2 Pointing Devices
3.3 Detection of C-Series Pointing devices under Windows 9x
3.4 Detection of BUS Pointing Devices under Windows 9x
3.5 Conflicts with Modems and other Serial Devices
3.6 Power Management Problems
3.7 Logitech Enhanced Mouse Control Panel is not Updated
3.8 Scrolling/wheel related issues
3.9 Cordless Desktop
3.10 "Error Starting Program" Message
3.11 Restricted functionality of WebWheel with the AOL 4.0 or
5.0 browser
4. For more information
________________________________________
1. Installation
Logitech MouseWare supports Windows 95, Windows 98, Windows NT
4.0, and Windows 2000.
Before installing any software under Windows NT 4.0, we
strongly recommend you create an Emergency Repair Disk using
the Repair Disk utility provided by the system (RDISK.EXE).
Please note that USB mice are only supported under Windows 98
and Windows 2000.
1.1 Standard Installation
Run Setup.exe to install the Logitech MouseWare software.
Windows 3.1, Windows 3.11, and DOS users: Please refer to the
README.TXT contained in the "Win31x" folder in the C:\Acer\Drivers\Mouse\Mouseware folder. To build the Windows 3.1x/DOS Logitech MouseWare disk,
copy all the files in the "Win31x" folder onto one blank 1.44MB
floppy.
1.2 Drivers Only Installation
You can load device drivers without running the Setup program.
Loading the device drivers this way, however, does not install
the Logitech Enhanced Mouse Control Center user interface.
Please execute the following steps to perform a drivers-only
installation for Windows 2000:
1) Click on the "Start" button on the Windows Desktop.
2) Select "Settings", then "Control Panel".
3) From the Control Panel, double click on the "System" icon.
4) From the System Properties, click on the "Hardware" tab.
5) Click on the "Device Manager" button.
6) From the Device Manager, double click the "Mouse" icon.
7) Double click on the Mouse Type icon.
8) From the Mouse Properties dialog box, click on the "Driver"
tab, then click on the "Update Driver" button.
9) From the "Update Device Driver Wizard", click the "Next"
button.
10) Click on the radio button next to:
"Display a list of the known drivers for this device so
that I can choose a specific driver"
11) Click on the "Next" button.
12) Click on the "Have Disk" button.
13) When prompted, click the "Browse" button.
14) From the "Locate File" dialog box, go to the "Win2000"
folder in the C:\Acer\Drivers\Mouse\MouseWare folder.
15) Click the "Open" button.
16) From the "Install From Disk" dialog box, click the "OK"
button.
17) Under "Manufacturers", select "Logitech".
18) Under "Models", select the correct model that matches the
pointing device type and click on the "Next" button.
19) If the "Update Driver Warning" appears, click on the "Yes"
button.
20) Click on the "Next" button.
21) Windows should now copy the updated mouse drivers to the
system.
22) Click on the "Finish" button.
23) Click on the "Close" button.
24) Windows should now ask you to restart the system for the
changes to take effect, click on "Yes" to restart the system.
Please execute the following steps to perform a drivers-only
installation for Windows 95 and Windows NT 4.0:
1) Click on the "Start" button on the Windows Desktop.
2) Select "Settings", then "Control Panel".
3) From the Control Panel, double click on the "Mouse" icon.
4) Select the "General" tab.
5) From the "General" tab, click on "Change".
6) Click the "Have Disk" button.
7) When prompted, click the Browse button.
8) Depending on the operating system double click on the
following folder in the C:\Acer\Drivers\Mouse\MouseWare folder:
a) Win95, for Windows 95 (or OSR2)
b) WinNT, for Windows NT 4.0
9) Click the "Open" or "OK" button.
10) Click on the "OK" button.
11) Select "Show all Devices"
12) Under "Models", select the correct model that matches the
pointing device type and click on the "OK" button.
13) Windows should now copy the updated mouse drivers to the
system.
14) Click on "Close".
15) Windows should now ask you to restart the system for the
changes to take effect, click on "Yes" to restart the system.
Please execute the following steps to perform a drivers-only
installation for Windows 98:
1) Click on the "Start" button on the Windows 98 Desktop.
2) Select "Settings", then "Control Panel".
3) From the Control Panel, double click on the "System" icon.
4) Select the "Device Manager" tab.
5) Double click on the "Mouse" icon.
6) Double click on the Mouse Type icon.
7) Click on the "Driver" Tab.
8) Click on the "Update Driver" button.
9) From the "Update Device Driver Wizard" box, click the "Next"
button.
10) Click on the radio button next to:
"Display a list of all the drivers in a specific
location, so you can select the driver you want."
11) Click on the "Next" button.
12) Click on the "Have Disk" button.
13) When prompted, click the "Browse" button.
14) Double Click on the "Win98" folder in the C:\Acer\Drivers\Mouse\MouseWare folder.
15) Click the "OK" button.
16) Click the "OK" button again.
17) Under "Models", select the correct model that matches the
pointing device type and click on the "Next" button.
18) Click the "Next" button, then click on "Next" again.
19) Click on the "Finish" button.
20) Windows 98 may request that you restart your system. Click
on the "Yes" button to restart.
1.3 Work Around Installation for Windows 9x
If you experience difficulty running the installation program,
under Windows 9x, first create MouseWare installation floppies
by selecting this option at the beginning of installation (you
may also run FlopMakr.exe manually), then try launching the
installer while running Windows 9x in Safe Mode.
To install MouseWare manually under Windows 95, restart your
computer and press the F8 key when "Starting Windows95"
appears. To install MouseWare manually under Windows 98,
restart your computer and hold down the Control Key until you
see the Microsoft Startup Menu. Now select Safe Mode and rerun
the MouseWare Setup program from the floppies you created.
2. Uninstall Program
MouseWare can be removed from Windows (except Windows 3.1x) by
clicking the Add/Remove Programs icon in the Control Panel.
Select Logitech MouseWare and click the "Remove" button.
Windows 9x
Logitech MouseWare drivers will be removed from the system if
setup finds alternate compatible drivers for a device in
MSMOUSE.INF. Should this not be the case you can manually
change the driver to another one as described in section 1.2.
3. Troubleshooting
3.1 Detection Issues with USB Mice
Please note that USB mice are only supported under Windows 98
and Windows 2000.
If your USB mouse is not detected properly or does not
functions, please use the following steps to check the Mouse
icon under the Device Manager.
Click on "Start", "Settings", then "Control Panel". Double
click on the System icon and select the Device Manager tab.
Open the Mouse icon by clicking on the (+) plus sign and verify
there is a mouse icon that states, "HID-compliant mouse", and
another entry that states the name of your USB device. If
there are any errors reported on these icons by exclamation
points or red X's, highlight these icons and click the "Remove"
button. Once these icons have been removed, click the
"Refresh" button and allow Windows 98 to re-detect the pointing
device. Open the Mouse icon again and verify that there are no
errors reported. Power down the computer system and restart
Windows. Test the USB device to see if it is now functional.
3.2 Detection Problems with PS/2 Pointing Devices
If your mouse is connected to the mouse port and is not
detected by the system, attempt the following step(s):
1) Your mouse port might need to be enabled through the SETUP
menu of your computer. Please check your computer
documentation regarding the SETUP menu.
2) If you have a mouse with both serial and mouse port
adapters, connect the mouse to the computer through the
serial port. Reboot and check if the mouse is detected
properly.
3) If adapter(s) were not included in your package, your mouse
was designed to work on only one type of port (Serial OR
PS/2). Refer to your package for the type of port your
mouse supports.
If the problem persists, please check for a possible computer
BIOS ROM upgrade from your computer manufacturer.
Some notebook systems, such as IBM ThinkPad, have both an
external Mouse Port and an integrated Pointing Stick, which is
connected to the Mouse Port. If your mouse is having
difficulty running on the Mouse Port of this type of system,
try using the serial port instead.
3.3 Detection of C-Series Pointing devices under Windows 9x
If you are using a C-Series device on a serial port and it is
not detected by Windows 9x, you may need to change an entry in
the Windows 9x Registry. C-Series devices can identified by
the following model numbers (M/N:), located on the bottom of
the device: T-CA1, C7, CA, CC, and CE.
1) Click on the "Start" button on the Windows 9x Desktop and
select "Run".
2) On the "Open" line, type "regedit" and click on the "OK"
button.
3) From the Registry Editor screen, double click on:
HKEY_LOCAL_MACHINE.
4) Double click on SOFTWARE.
5) Double click on Logitech.
6) Double click on MouseWare.
7) Double click on CurrentVersion.
8) Single click on Technical and information should be
displayed on the right side of the Registry Editor screen.
9) Under the Name column, double click on the "SearchCSeries"
entry and the Edit String Dialogue box should appear.
10) Modify the Value Data line to read "On", and click the "OK"
button
Exit the Registry editor and restart Windows 98. The C-Series
device should now be detected.
3.4 Detection of BUS Pointing Devices under Windows 9x
If you are using a BUS device and it is not detected by
Windows 9x you may need to change an entry in the Windows 9x
Registry. BUS devices can identified by the following model
numbers (M/N:), located on the bottom of the device:
T-PA1, PK32, PD13, P7, Hi-Rez, P8, and PA.
1) Click on the "Start" button on the Windows 9x Desktop and
select "Run".
2) On the "Open" line, type "regedit" and click on the "OK"
button.
3) From the Registry Editor screen, double click on:
HKEY_LOCAL_MACHINE.
4) Double click on SOFTWARE.
5) Double click on Logitech.
6) Double click on MouseWare.
7) Double click on CurrentVersion.
8) Single click on Global and information should be displayed
on the right side of the Registry Editor screen.
9) Under the Name column, double click on the "SearchOrder"
entry and the Edit String Dialogue box should appear.
10) Modify the Value Data line and add "Bus", and click the "OK"
button. It should now read as follows:
PS2, Serial, Bus
Exit the Registry editor and restart Windows 98. The Bus
device should now be detected.
3.5 Conflicts with Modems and other Serial Devices
On bootup, the Logitech mouse drivers search all PS/2 and COM
ports for possible pointing devices. If your modem or other
serial device no longer functions after installing Logitech
mouse drivers, you must eliminate the COM port your modem is on
from the search as shown below.
1) Windows 9x
If you have problems operating other serial devices together
with MouseWare, in Windows 95 run "Regedit.exe", edit the
key:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersio
n\Global\PortSearchOrder and remove the COM port that the
affected serial device is using.
2) Windows NT 4.0
If you have problems operating other serial devices together
with MouseWare, in Windows NT 4.0 run "Regedit.exe", edit
the key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\lsermou
s\Parameters\Global\PortSearchOrder and remove the COM port
that the affected serial device is using.
3.6 Power Management Problems
If your mouse freezes when waking your PC up from suspend, in
Windows 9x run "Regedit.exe", then open the registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\T
echnical\APMMode
and set APMMode="Off"
3.7 Logitech Enhanced Mouse Control Panel is not Updated
Under Windows 9x if the Mouse properties has not been updated
to Logitech Enhanced Mouse Control Center, verify you have
installed MouseWare. If this does not resolve this issue, it
may be necessary to do a registry clean-up. Remove the
following folders in the Windows 9x Registry.
Select the "Start" button, then "Run". In the "Open" line type
"regedit", and click on the OK button.
Open the following Registry folders:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\Mous
e\xxxx
Remove all of the 0000, 0001, 0002, etc. under the Mouse folder
until there are no folders remaining under the Mouse folder.
Now shutdown your system and restart. Open the Mouse
Properties and check to see if you now have the Enhanced
Logitech Mouse Control Center.
3.8 Scrolling/wheel related issues
If your mouse is equipped with a wheel and the wheel does not
scroll, verify the following:
1) Verify that the Logitech control panel is installed
properly. If you click the Start button and select Settings,
Control Panel, the mouse icon should bring up a Logitech control
panel. Otherwise reinstall MouseWare.
2) If your wheel only works in Microsoft Office compatible
applications, go to the Buttons page in the mouse control panel
and verify that the check box "Use MS Office Compatible Scroll
Only" is unchecked.
Please note that the scrolling mouse functions for touchpads do
only work with Logitech touchpads. This is the case if you can
find a "Touchpad" tab in the mouse control panel.
Alternatively you can search for the following key in the
registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\T
ouchScroll.
In order to look at the registry click the "Start" button and
select "Run". Type "regedit" in the "Open" line and click on
the OK button.
Note that the information in the Mouseware help file concerning
touchpad support only applies to Logitech touchpads.
3.9 Cordless Desktop
1) Keyboard loses connection with system
This can occur if the keyboard channel button is pressed
while the system is turned off or in suspend mode. Turn the
system on or resume from suspend and press the keyboard
channel button located on the right side of the keyboard.
If the keyboard still does not work, follow the "Connect
procedure" on the Easy Installation card enclosed with this
package.
2) Pressing Connect has no response from software
If you receive no response from the software after the
connect button is pressed, please do the following:
- Wait at least 30 seconds before pressing the connect
button again.
- Check to see if your mouse and keyboard are working. If
they are working, you do not need to reconnect them.
- Press the connect button on the receiver and then press
the channel button on one of the devices. If the connect
button flashes, the device did connect successfully.
If the devices are still not working, do the following:
- Shut down your system
- Remove the batteries from the devices
- Restart your system
- Put the batteries back into the devices
- Perform the connect procedure again.
3) Keyboard Only Connected -- no cordless features
If the keyboard is connected to the computer without the
cordless mouse, you will not receive any cordless software
features for the keyboard. This includes the Cordless Page
in Keyboard Properties, battery status and task bar icons.
4) Battery Status
- Battery Status Low message appears after little use of the
keyboard.
Make sure you are using alkaline batteries in both the
mouse and keyboard. If you are using alkaline batteries
and the message still appears, change the batteries in the
device.
- Battery Status unknown message appears for the keyboard.
The battery status for the keyboard is activated after 100
keystrokes. Providing the keyboard is working as expected,
this message is not a problem. If the keyboard is not
working, please follow the connect procedure instructions
on the enclosed Easy Installation Card.
5) Mouse cursor is erratic
Replace batteries.
6) Keyboard misses keystrokes or keys repeat
Replace batteries.
3.10 "Error Starting Program" Message
The following error message may appear near the end of the
MouseWare installation on a Windows 95 system, "The
WEBCOLCT.EXE file is linked to missing export
OLEAUT32.DLL:227". If you experience this error message, we
suggest you install the latest version of the DCOM95 for
Windows 95. This file is available free of charge from
Microsoft website at
http://www.microsoft.com/com/resources/downloads.asp.
After installing the DCOM95 file, you must run the MouseWare
installation again.
3.11 Restricted functionality of WebWheel with the AOL 4.0 or 5.0
browser
When programming the WebWheel within the AOL browser, using the
CTRL-CLICK function on one of the user-assignable items of the
WebWheel may not automatically retrieve the desired URL. To
work around this issue, you will need to manually type in the
desired URL and its designated name in the edit boxes provided
(e.g. Logitech, http://www.logitech.com). By default, both
edit boxes will contain the current assignment.
4. For more information
For more Troubleshooting information contact our web site at
www.logitech.com
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.