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Canon Camera WIA Driver README File
Version 4.1.0
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Copyright (c) 2001-2002 CANON INC.
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Thank you for your purchase of the Canon Camera. This README file
contains the latest information on the Canon Camera WIA Driver. Please
read this file before using the driver.
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CONTENTS
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GENERAL ISSUES FOR Windows Me
-----------------------------
1. GENERAL ISSUES
2. ISSUES WITH THE [SCANNER AND CAMERA WIZARD]
3. ISSUES REGARDING VIEWING AND ACQUIRING CAMERA IMAGES WITH [MY
COMPUTER]
GENERAL ISSUES FOR Windows XP
-----------------------------
1. GENERAL ISSUES
2. ISSUES WITH THE [SCANNER AND CAMERA WIZARD]
3. ISSUES REGARDING VIEWING AND ACQUIRING CAMERA IMAGES WITH [MY
COMPUTER]
4. ISSUES WITH THE EVENT START-UP SETTINGS
5. CAUTION FOR WHEN USING VARIOUS CANON CAMERAS
-----------------------------
GENERAL ISSUES FOR Windows Me
-----------------------------
1. GENERAL ISSUES
=================
(1) The camera icon may persist, causing an error the next time the
camera is connected, if, during a connection, the camera's power
is shut off, the USB cable is detached or the camera automatically
powers down after being left alone for an extended period. The
camera may not function correctly if reconnected during this
condition. If this happens, shut down and restart the computer
before attempting to reconnect.
(2) If you have set the WIA Driver settings to start ZoomBrowser EX
when the camera is connected, the ZoomBrowser EX camera window may
not open automatically at startup. To use the camera window,
double-click the Canon camera icon in the ZoomBrowser EX window.
(3) If you have set [Save all pictures to this folder] in the camera
Properties, extensions are not added to the names of copied RAW
images and movies. Choose a copied image and select [Rename], or
uncheck [Save all pictures to this folder] then right-click the
camera icon and select [Save All...] from the pop-up menu.
(4) If you have set [Actions] in the camera Properties, in some cases
the settings may not be reflected.
(5) "TWAIN Data Source not found. Please reinstall scanner software."
Error Message
If you have set the WIA Driver settings to start a specific
program when the camera is connected, that program may display an
error message similar to that above. If this happens, select
[WIA-(your camera model)] as the TWAIN device in that program and
use the WIA-TWAIN Driver.
(6) RAW images and movies from the camera cannot be saved to the
computer with the WIA-TWAIN Driver.
(7) Using the WIA-TWAIN Driver with the view setting set to [Detail]
may result in an error message or a system shutdown. If this
occurs, select the [Thumbnails] view setting to use the WIA-TWAIN
Driver.
2. ISSUES WITH THE [SCANNER AND CAMERA WIZARD]
==============================================
(1) The image properties contents may be lost if an image in the
camera is rotated with the [Scanner and Camera Wizard].
(2) The thumbnail of an image in the camera that is saved to the
computer with the [Scanner and Camera Wizard] may appear in wrong
rotated orientation, regardless of whether the image was rotated
in the Wizard, or not.
(3) Images rotated in camera are not displayed nor saved in their
rotated orientation in the [Scanner and Camera Wizard].
(4) Incorrect Time Setting with Auto Save The recording date of saved
images may be advanced or delayed several hours if you have set
the WIA Driver settings to automatically save all camera images to
disk when a camera is connected.
(5) If you copy image data by dragging and dropping it into another
folder from the window summoned by clicking [Explore Camera
(Advanced)] in the [Scanner and Camera Wizard], an error may occur
with subsequent use of the Wizard. To prevent this error, do not
copy image data from the window summoned by clicking [Explore
camera (Advanced)] in the Wizard.
(6) RAW images and movies in the camera cannot be saved to the
computer with the [Scanner and Camera Wizard].
3. ISSUES REGARDING VIEWING AND ACQUIRING CAMERA IMAGES WITH [MY
COMPUTER]
================================================================
(1) The camera images may not display correctly in the thumbnails list
created after opening the camera icon from [My Computer]. If this
happens, click the [View] menu and select [Refresh].
(2) The recording date of camera images saved to the computer by
dragging and dropping them in Windows Explorer may be advanced or
delayed several hours.
(3) When RAW images and movies in the camera are copied to the
computer using drag-and-drop function, [Copy To] button, [Copy]
and [Paste] from the menu or other procedurs, the extensions are
not added to their names. To reverse to the original name, choose
an image and select [Rename] from the menu. Also the thumbnail
image files are not copied with the image files. If you wish to
include the thumbnail image file, choose an image and select
[Save...] from the menu.
(4) When [Detail] is selected from the [View] menu, extensions are not
displayed in the names of RAW images and movies. To see the
extensions, choose an image and select [Properties] from the menu.
(5) Double-clicking RAW image or movie does not start up the
associated application. To start up the application, right-click
an image and select [Convert] or [Play], or choose the application
in the [Open With] dialog after double-clicking the image.
-----------------------------
GENERAL ISSUES FOR Windows XP
-----------------------------
1. GENERAL ISSUES
=================
(1) "TWAIN Data Source not found. Please reinstall scanner software."
Error Message
If you have set the WIA Driver settings to start a specific
program when the camera is connected, that program may display an
error message similar to that above. If this happens, select
[WIA-(your camera model)] as the TWAIN device in that program and
use the WIA-TWAIN Driver.
(2) RAW images and movies from the camera cannot be saved to the
computer with the WIA-TWAIN Driver.
2. ISSUES WITH THE [SCANNER AND CAMERA WIZARD]
==============================================
(1) The thumbnail of an image in the camera that is saved to the
computer with the [Scanner and Camera Wizard] may appear in wrong
rotated orientation regardless of whether the image was rotated in
the Wizard or not.
(2) Images rotated in camera are not displayed nor saved in their
rotated orientation in the [Scanner and Camera Wizard].
3. ISSUES REGARDING VIEWING AND ACQUIRING CAMERA IMAGES WITH [MY
COMPUTER]
================================================================
(1) The camera images may not display correctly in the thumbnails list
created after opening the camera icon from [My Computer]. If this
happens, click the [View] menu and select [Refresh].
(2) When RAW images and movies in the camera are copied to the
computer using drag-and-drop function, [Copy this file] from the
tasks, [Copy] and [Paste] from the menu or other procedurs, the
thumbnail image files are not copied with the image files. If you
wish to include the thumbnail image files, choose an image and
select [Save...] from the menu.
(3) Double-clicking RAW image or movie does not start up the
associated application. To start up the application, right-click
an image and select [Convert] or [Play].
(4) If you open camera from [My Computer] when there are more than
several hundreds images in the camera, images may not display or
disconnection of the camera may occur. If this happens, after
restarting the computer, save the images with the [Scanner and
Camera Wizard] without opening the camera from [My Computer]. You
can delete the images in the camera during saving by checking on
the [Delete pictures from my device after copying them] option.
4. ISSUES WITH THE EVENT START-UP SETTINGS
==========================================
When setting up the Event Start-up please choose either settings (1)
or settings (2). If other settings are used, the camera will not
operate properly when it is connected.
(1) To start ZoomBrowser EX when the camera is connected follow the
procedures down below.
- From the [Control Panel] click on [Scanners and Cameras] and
select the camera that is connected.
- From the right-click menu select [Properties]. The Properties
Dialog box will open.
- Select the [Events] tab.
- Set [Select an event] to [Default], and select [Take no action].
- Set [Select an event] to [(name of camera) Connected], and set
[Start this program] to [Canon ZoomBrowser EX].
- Click [OK] to complete the settings.
(2) To start the [Scanner and Camera Wizard] when the camera is
connected follow the procedures down below.
- From the [Control Panel] click on [Scanners and Cameras] and
select the camera that is connected.
- From the right-click menu select [Properties]. The Properties
Dialog box will open.
- Select the [Events] tab.
- Set [Select an event] to [Default], and set [Start this program]
to [Microsoft Scanner and Camera Wizard].
- Set [Select an event] to [(name of camera) Connected], and
select [Take no action].
- Click [OK] to complete the settings.
5. Caution for when using various Canon Cameras
================================================
If, as a result of newly installing another Canon Camera WIA Driver,
your previously used Canon Camera WIA Driver ceases to work normally,
please perform the following install correction procedure.
- Turn off the power of the Canon Camera in which the Canon Camera WIA
Driver has failed.
- Re-start the computer.
- Connect the failed Canon Camera.
- Do not operate the [My Computer] Canon Camera Icon that appears at
this time. Also, if [Microsoft Scanner and Camera Wizard] or
Application Software are started, the procedure will end here.
- Select [Control Panel] from the [Start] menu and [Control Panel]
will be displayed.
- If [Switch to Classic View] is displayed in the top left of [Control
Panel], click on it to switch to Classic View.
- Select [System] from [Control Panel] and [System Properties] will be
displayed.
- Select the [Hardware] tab from [System Properties] and click on the
[Device Manager] button. [Device Manager] will be displayed.
- Open [Imaging Devices] from [Device Manager] and the Icon of the
connected Canon Camera will be displayed.
- Right click on the connected Canon Camera Icon and select
[Uninstall] from the menu that appears.
- Turn off the power of the Canon Camera.
- Re-start the computer.
- Conect the failed Canon Camera.
- The Canon Camera WIA Driver will be read once more to Windows, and
the procedure is finished.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.