.
. XIRCOM CREDITCARD MODEM 56T
. Release 1.10
. September 28, 1998
=====================================================================
This release supports the following Xircom product:
- CreditCard Modem 56T (CM56T)
This release contains an Online User's Guide formatted as a Windows 95 Help
file. Copy the files GUIDE.HLP and GUIDE.CNT to the same directory on your
hard drive. Double-click GUIDE.HLP in Windows Explorer to view the online
manual.
CONTENTS
========
1) Modem
2) Release Notes/Known Limitations
3) Machine Specific Notes
4) Xircom Customer Support
1) MODEM
=====
We recommend that you update your modem firmware for the best connectivity
and performance. Firmware upgrades are available on the BBS and World Wide
Web. See "Xircom Customer Support" below for more information.
General Information About 56 Kbps Connections
---------------------------------------------
-In order to achieve 56Kbps connects (v.90 or K56flex), there can
be only one digital to analog conversion between the connecting modems.
Also, the modems at both ends of the call must be 56K compatible to
achieve 56K speeds; otherwise a standard V.34 connection (maximum
33.6Kpbs) will be negotiated. Current FCC regulations limit download
speeds of the modem to 53Kbps.
- Several factors exist that can limit the modem's performance. Factors
that can contribute to lower connection rates are:
- Noisy line conditions on individual calls
- Dirty or faulty wiring
- Poor connection ability of the modem/fax machine on the other side
- The Bulletin Board Service, Internet Service Provider or On-Line Service
Provider may be forwarding the call to another location (long distance)
to extend their local calling areas.
To improve your modem performance, try connecting to and from different
locations.
2) RELEASE NOTES/KNOWN LIMITATIONS
===============================
The MDMCM56T.INF file (used by Windows 95/98 and Windows NT) has
been updated with this release to include support for v.90 connection
result codes.
V.90 configuration and use information - S109 register
------------------------------------------------------
Current released firmware for Xircom 56K modem products now includes
support for the v.90 56K modem standard. This firmware is designed to
initially attempt to make a v.90 connection, and then fall back to
K56flex if the host being dialed does not support v.90. However, the
host being dialed must support v.90 autodetect in order for a v.90
connection to be initiated by default. At this point in time, many v.90
hosts do not yet support autodetect. In such cases, it will be necessary
to issue an ATS109=2 command to the modem in order to force a v.90
connection.
Please note that if this command is used and a v.90 connection is not
achieved, the modem will fall back directly to v.34. When S109=2, fall
back from v.90 to K56Flex is disabled. To set this value back to the
default, issue an ATS109=1 command.
In summary, the values of this register and the resultant behavior
are:
S109=1 (default) - Negotiates initially at v.90 if host supports
v.90 autodetect. If host does not support
v.90 autodetect or does not support v.90 at
all, will negotiate back to K56flex.
S109=2 - Forces v.90 for PCM connects. If host does not
support v.90, falls directly back to v.34.
Changing the value of the S109 register can be implemented via the
following means:
-When using a terminal emulator program, enter ATS109=n (where n is
the value desired).
-To implement with Windows 95/98/NT dial up networking, go to
Control Panel\Modems. Highlight the Xircom modem and click
Properties. Click Connection\Advanced. Enter S109=n (where n is
the value desired) in the Extra Settings box.
3) MACHINE SPECIFIC NOTES
======================
There are no machine specific notes for CM56T.
4) XIRCOM CUSTOMER SUPPORT
=======================
To obtain customer support for your Xircom product, please call or
send a facsimile to the appropriate number listed below.
Xircom has set up 56K modem lines to our BBS in the U.S. at (805)
375-5280 and in Europe at +32/(0)70 233 163 so customers can take
advantage of the latest modem technology available from Xircom.
XIRCOM CORPORATE North and South America
-----------------------------------------------------------------------
Xircom, Inc. Sales Support ............. (800) 438-4526
Corporate Headquarters Sales Support ............. (805) 376-9300
2300 Corporate Center Dr. Customer Support .... ..... (805) 376-9200
Thousand Oaks, CA 91320 24-Hr KnowledgeLine ....... (805) 375-7202
. 24-Hr Documents-by-Fax .... (800) 775-0400
. 24-Hr Documents-by-Fax .... (805) 376-9020
. 24-Hr Fax - Corporate ..... (805) 376-9311
Shipping Address: 24-Hr Fax - Sales Support . (805) 376-9220
2101 Corporate Center Dr. 24-Hr Fax - Cust. Support . (805) 376-9100
Thousand Oaks, CA 91320 24-Hr Data Lines - BBS .... (805) 376-9130
. 24-Hr E-mail ............... cs@xircom.com
. 24-Hr Internet...... http://www.xircom.com
. HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri
. HOURS (Support): 5 a.m. to 6 p.m., Mon-Fri
XIRCOM EUROPE Europe, Middle East, and Africa
-----------------------------------------------------------------------
Xircom Europe N.V. Sales Support ......... +32/(0)3 450.08.11
King Square 24-Hr Documents-by-Fax..+32/(0)3 450.08.00
Veldkant 39 24-Hr Fax ..............+32/(0) 70 233 306
2550 KONTICH, Belgium 24-Hr Data Lines - BBS..+32/(0) 70 233 163
. 24-Hr Data Lines - BBS..+32/(0) 70 233 163
. Customer Support Telephone Numbers
. Native English.......+32/(0) 70 233 307
. Native German........+32/(0) 70 233 850
. Native French........+32/(0) 70 233 851
. Native Dutch.........+32/(0) 70 233 852
. TechLine On Line........+32/(0) 70 233 711
. 24-Hr E-mail............ eurots@xircom.com
. 24-Hr Internet.......http://www.xircom.com
. HOURS (Sales): 9:00 to 17:00, Mon-Thu;
. to 16:00, Fri
. HOURS (Support): 9:00 to 18:00, Mon-Fri
Regional Sales and Marketing Offices
-----------------------------------------------------------------------
Xircom France sarl Sales Support........ +33/(1) 34.63.09.40
41 Bis Avenue de L-Europe 24-Hr Fax ........... +33/(1) 34.63.09.41
BP 264
78147 Velizy Cedex, France
Xircom AB Sales Support....... +46/(0) 8 590.332.80
I Infracity 24-Hr Fax .......... +46/(0) 8 590.717.81
Kanalvagen 10C
19461 Upplands Vasby, Sweden
Xircom Deutschland Gmbh Sales Support...... +49/(0) 89 46.23.02.0
Bretonischer Ring 16 24-Hr Fax ........ +49/(0) 89 46.23.02.10
85630 Grassbrunn/Technopark
Deutschland
Xircom UK Ltd Sales Support....... +44/(0) 1256.332.552
Worting House, Basingstoke 24-Hr Fax .......... +44/(0) 1256.332.553
Hampshire RG23 8PY
UK
XIRCOM ASIA PACIFIC Asia Pacific
-----------------------------------------------------------------------
Xircom Asia Pacific (Pte) Sales Support.............. +65 323 1511
76 Shenton Way Customer Support........... +65 323 3404
Unit #06-01 24-Hr Fax ................. +65 224 3313
Singapore 079119 24-Hr Data Lines - BBS .... +65 323 0455
. 24-Hr Internet......http://www.xircom.com
. 24-Hr Email......http://asiats@xircom.com
. HOURS: 9:00 to 17:00, Mon-Fri
Regional Sales and Marketing Office
-----------------------------------
Xircom Australia Sales Support............. +612 9911 7790
Level 20, 99 Walker Street Customer Support...... +612 (02)9911 7794
North Sydney, NSW 24-Hr Fax................. +612 9911 7796
Australia 2060 24-Hr Data Lines - BBS... +612 9911 7758
. 24-Hr Email......http://aunzts@xircom.com
Xircom Japan Japan
-----------------------------------------------------------------------
Xircom Japan Sales Support................03 3243 1017
KDD Otemachi Bldg. /21F Customer Support.............03 3243 1129
1-8-1, Otemachi, Chiyoda-ku 24-Hr Fax....................03 3243 1019
Tokyo 100-0004 24-Hr Internet......http://www.xircom.com
24-Hr Email....http://japan_ts@xircom.com
HOURS: 9:00 TO 17:00, Mon-Fri
WORLDWIDE ELECTRONIC SUPPORT
-----------------------------------------------------------------------
Go To Xircom............Microsoft Network
cs@xircom.com...........Email to US Customer Support
eurots@xircom.com.......Email to European Customer Support
asiats@xircom.com.......Email to Asia/Pacific Customer Support
aunzts@xircom.com.......Email to Australian/New Zealand Customer Support
japan_ts@xircom.com.....Email to Japan Customer Support
sales@xircom.com........Email to Xircom Sales
ideas@xircom.com........Email to "Ideas" Suggestion Box
-----------------------------------------------------------------------
Thank you for making Xircom a part of your network.
Xircom acknowledges all tradenames and trademarks used in this document
as the property of their respective owners.
==============================end======================================
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.