Windows Storport Driver
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The following list describes the contents provided in the Storport driver package:
\README.TXT - This text file
\TXTSETUP.OEM - Text mode installation script
\STEXSTOR - Driver package label
\I386\STEXSTOR.INF - Driver installation script for x86 Windows OS
\I386\STEXSTOR.CAT - Windows catalog file for x86 Windows OS
\I386\STEXSTOR.SYS - Promise SuperTrak Storport driver for x86 Windows OS
\I386\NODRV.INF - Driver installation script for RAIDConsole device
\AMD64\STEXSTOR.INF - Driver installation script for x64 Windows OS
\AMD64\STEXSTOR.CAT - Windows catalog file for x64 Windows OS
\AMD64\STEXSTOR.SYS - Promise SuperTrak Storport driver for x64 Windows OS
\AMD64\NODRV.INF - Driver installation script for RAIDConsole device
This release has been qualified with the following Operating Systems:
- Windows Server 2003 for x86 w/SP2*
- Windows Server 2003 for x64 w/SP2*
- Windows Server 2003 R2 for x86 w/SP1*
- Windows Server 2003 R2 for x64 w/SP1*
- Windows Vista Ultimate for x86
Windows Vista and Vista w/SP1 for x86
- Windows Vista Ultimate for x64
Windows Vista and Vista w/SP1 for x64
- Windows Server 2008 for x86
- Windows Server 2008 for x64
Note 1: O.S before Windows Server 2003 R2/SP2 , Suggest update Microsoft STORPORT.SYS (v5.2.3790.4021 or newer)
from the SP2QFE Windows 2003 KB932755 x86 / x64 Service Branch.
Note 2: Windows 2000 and Windows XP for x86 Operating Systems do not support the
Storport driver architecture and can only accept the SCSI miniport drivers
(visit http://www.promise.com/support for additional driver support).
Driver Installation Instructions
--------------------------------
The instructions below follow the standard driver installation instructions
designated by Microsoft for the specified Windows platform. Promise does not
deviate the installation instructions in any way. This driver package supports
the following installation methods:
1. Primary OS installation to the SuperTrak RAID Controller
2. Installation after the SuperTrak hardware is installed to an existing
OS installation
3. Existing SuperTrak driver update
This process requires the package contents be placed directly onto a blank
floppy diskette.
1. Primary OS installation to the SuperTrak RAID Controller
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Windows 2003 Instructions:
Step 1: To install the OS directly to a SuperTrak Logical Drive, the user must
create a Logical Drive by SuperBuild utility.
Step 2: The SuperTrak Logical Drive must be included in the host system's boot menu as a bootable device.
Step 3: Insert the Windows OS CD into the CD/DVD-ROM of the host system and
boot to it.
Step 4: Press the F6 key after the message is displayed to do so.
Step 5: After the installation loads the base drivers, it will ask if you would like
to specify additional driver. To do so, press the "s" key and insert
the Promise driver disk into the floppy drive. Select the correct
SuperTrak controller and OS platform and press the "enter" key.
Step 6: Follow the standard installation instructions provided by Microsoft for the remainder of the installation.
Step 7: After Windows installation complete , install driver for "Promise RAID Console" attached under "other devices" or System Devices or Scsi.
Step 8: Follow the installation instructions provided by section 2 step 7 (Windows 2003)
to complete Promise RAID Console installation.
Windows Vista/2008 Instructions:
Step 1: To install the OS directly to a SuperTrak Logical Drive, the user must create the Logical drive by SuperBuild utility.
Step 2: The SuperTrak Logical Drive must be included in the host system's boot menu as a bootable device.
Step 3: Insert the Windows Vista OS DVD into the DVD-ROM of the host system
and boot to it.
Step 4: The installation process will ask you if you would like to use a
custom/advanced installation method. In order to load the driver,
this is the method you need to select.
Step 5: When the installation continues, the next step is to select the disk to install to. It is okay if your SuperTrak drive is not listed at this point. Just select the option to "Load Driver" and insert the driver disk into the floppy disk drive.
Step 6: Select the correct SuperTrak controller and OS platform and continue
with the installation.
Step 7: Follow the standard installation instructions provided by Microsoft
for the remainder of the installation.
Step 8: After Windows installation complete , install driver for "Promise RAID Console" attached
under "Other Devices" or System Devices or Scsi.
Step 9: Follow the installation instructions provided by section 2 step 7
(Windows Vista/2008) to complete Promise RAID Console installation.
Note 1: Windows 2003 requires the driver disk to be on a floppy diskette.
If your host system does not support a floppy disk, then you may wish to use
an unattended installation method for a network install using a Remote
Install Server (RIS).
Note 2: Windows Vista/2008 does not require the drivers to be on a floppy diskette. Users
can select other type of media during the driver installation process (i.e.
USB memory stick).
2. Installation after SuperTrak hardware is installed to an existing OS Installation
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Windows 2003 Instructions:
Step 1: When Hardware Update Wizard prompts , select "no, not this time" and press next button.
Step 2: Select "Install from a list of specific location(Advanced)" to assign a specific driver.
Step 3: Select "Don't' search , I will choose the driver to install" .
Step 4: Select "SCSI and RAID Controllers" from the list under "Hardware Type" dialog box, then click Next.
Step 5: Click on "Have Disk" button and point to the driver you want to update , the driver name should be stexstor.inf
Step 6: Follow the instructions to complete the installation.
Step 7: Repeat above 1~6 steps for "Promise RAID Console", attached under other devices
or System Devices or Scsi, the driver name should be "nodrv.inf".
Windows Vista/2008 Instructions:
Step 1: While "Found New Hardware" dialog prompts , select "locate and install driver software(recommended)".
Step 2: Select "Don't search online".
Step 3: Select "I don't have the disc. Show me other options".(*note2)
Step 4: Select "Browse my computer for driver software(advanced)" to assign a specific driver.
Step 5: Point to the directory contains the driver ,the driver name should be stexstor.inf.
Step 6: Follow the instructions to complete the installation.
Step 7: Repeat above 2~6 steps for device "Promise RAID Console" , attached under other devices or System Devices or Scsi,the driver name should be "nodrv.inf".
Note 1: Windows Vista does not require the drivers to be on a floppy diskette. Users
can select other type of media during the driver installation process (i.e. USB memory stick).
Note 2: If you have the disc , please insert it first. Windows will scan it automatically. Then skip this step.
3. Existing SuperTrak driver update
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Windows 2003 Instructions:
Step 1: Open device manager in computer management by right clicking on "My Computer" in Start Menu and select manage, then select "Device Manager".
Step 2: Right click on device "Promise SuperTrak EX SAS RAID Controller" under device type "SCSI and RAID Controllers" and select update driver .
Step 3: When Hardware Update Wizard prompts , select "no, not this time" and press next button.
Step 4: Select "Install from a list of specific location(Advanced)" to assign a specific driver.
Step 5: Select "Don't' search , I will choose the driver to install" .
Step 6: Click on "Have Disk" button and point to the driver you want to update , the driver name should be stexstor.inf
Step 7: Follow the instructions to complete the installation.
Step 8: Repeat above 2~7 steps for device "Promise RAID Console", attached under other devices or System Devices or Scsi ,the driver name should be "nodrv.inf".
Windows Vista/2008 Instructions:
Step 1: Open device manager in computer management by right clicking on "My Computer" in
Start Menu and select manage, then select "Device Manager".
Step 2: Right click on device "Promise SuperTrak EX SAS RAID Controller" under
device type "SCSI and RAID Controllers" and select update driver .
Step 3: Select "Browse my computer for driver software" to assign a specific driver.
Step 4: Select "Let me pick from a list of device drivers on my computer" .
Step 5: Click on "Have Disk" button and point to the driver you want to update , the driver name should be stexstor.inf
Step 6: Follow the instructions to complete the installation.
Step 7: Repeat above 2~6 steps for device "Promise RAID Console" , attached under other devices or System Devices or Scsi,the driver name should be "nodrv.inf".
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.